This is one of the best mechanical breakdowns on KZfaq. THANK YOU

Thank you Jared! Thanks for taking the time to make this video! Very helpful Bro!

Thanks for the video. This is exactly what I wanted to see before I started tearing mine down.

Wow! Thanks for creating this video.

Great video. You probably saved me over $1000 if I would have called repair man. Turns out my system was not showing any water flow. Turns out the impeller magnet was corroded. Put the ultimate culprit was the impeller sensor cable assembly was bad. Swapping out cables fixed the problem. To test the cable, leave it plugged into the controller, then remove the 1 screw holding the other end. Pull it out of impeller housing. Then use a magnet to touch the unplugged end and see if you can detect the moving water drop on the display. If you don't see it, replace the cable. Easy-peasey !

Awesome vid bro. Anyone should Be able to disassemble and reassemble their unit with your video. 😊 thanks

Nice video. Just one thing, on mine, there is a small venturi inside the elbow to the brine well. If you separate that elbow, you will find it and can also get plugged.

This was great 👍 and I have been fighting ours for about 3 weeks. After I called the help desk I was still having a problem with Salty water. They sent parts yeah, but after watching you go for it, I think I have it ✅️. Thanks again for your Video. Chuck

This is actually a great video. Helped a lot.

Thanks for the great footage. Very helpful.

Jared, thank you! Your video really helped! My newly installed softener was not marking water usage because the turbine was installed backwards by the mfg. After, I placed it in the correct position, problem solved.

This is a good video I really appreciate you taking the time. I would probably have a little bit of O-ring lube and applied sparingly to those large O-rings where the two pieces come together. A prudent person might use food grade lube sparingly.

Great video, helped me see what I need to do to fix my issue. (Not registering water flow).

Thanks for taking the time.

Jared Excellent A.O Smith WS teardown video and how to fix most of top assembly! I may have found out why you have a leak at top of unit. I am no plumber but you may need to bring down your drain line to WS level or below, those unit doesn't have powerful motor to push drain water upward and therefore it rely on gravity to do most of the work. I would just cut the white main drain pipe to below WS level and let the gravity do the rest, hopeful that should take care of leak problem .

Thanks, great explanation!!

Cheers for the video!

Mine stopped using salt, hopefully easy to find the clog. Thanks for the video I’m sure it’ll help a lot.

Appreciate the info. Just hooked up one. I have well water -> sediment -> ao smith carbon filter -> ao smith pro 50k softener -> ao smith uv filter. I'm trying to get the settings/function right. Just hooked it up and I'm getting salty water flavor. I'm using 3/4" drain line and it's a 4' vertical and 20' or so horizontal into my drain. Drain was a little crimped so I adjusted that as I'm using the same drain as the washing machine. Anyway, that little gear mechanism is what I'm thinking MAY be clogged if anything. Gonna check that next and then do a regen and see where I'm at.

Great video and explanation

Thanks for all the info! I have the same issue where the brine water level keeps rising up. I was curious how you released the water pressure in the injector part. I tried to look into it but got a lot of splashes while unscrewing the cap lol.

When there is not enough space cabinet model saves space. If there is enough space two tank model softener is prefered. This will lasts longer and lot less troublesome over all.

Hey man. I have same softener. I believe I know why ur tube is leaking. U have it going up hill and water is sitting in the tube at all times. And water wants to go down due to gravity.. tube should be aimed down from back of unit.. maybe cut ur PVC drainline down to almost round level then put tube straight into PVC. just tying to help..

Same issues. Just ordered my replacement service/bypass valve.

A Part number list would be helpful and where to get the replacements

What should the water level be in the brine tank after it regenerates?

This was great, I have a cuestion, where can I find the parts?

Thanks for this video Jared. I have a 4 year old AO Smith 400T that I just noticed today the brine tank was full of water. I'm hoping this video will help me in my troubleshooting tomorrow. At what point does that little white dial at 14:48 start spinning?

Like you said in the beginning.. the water fills up, when it does how do you flush the water?

So I have the exact same model and what’s been happening is in the last month or so after a regen I’m getting salty water from the tap just about a quart full or so. Not sure why this is happening. I called the service I’m going to do the cleaning additive first .

Bro I’m having a problem where my Bryan tank keeps filling with water and it keeps draining from the overfill plug in the back. I had to turn mine to bypass so it’s not doing it’s job. Any idea why it keeps filling with water all the way to top. ?

Should valve be set to in or out mine was set in the middle of both?

I am installing one of these for the first time and the instructions show running a separate line for the outside Spickets. My house is not set up that way and all the water lines are in the concrete slab. Would this water kill the grass and plants?

How do I open the brine tab? The top left corner.

Can someone tell me where the hell the 'brine well' is on these softeners? I have no idea where to pour the cleaning solution! I assume it is in the hole in the back right corner where the float is but the instructions are terrible!

Jay states he's NOT a plumber, he should be, because he would be a damn good one. His idea covers all the repair issue a homeowner can correct on his/herself....

Hi Jared. My softener is making a loud clicking noise and staying in regen mode. Was yours doing similar? Thanks

What is the part called at 14:45? Mine broke off/came unsealed at the very end where the push in happens, I was getting a clicking sound and found my regeneration was stalled. Can you reattach or one seal is done you need a new piece? Where do you order parts? Awesome video, Thank you

I’m having an issue with the water draining. I had a plumber come through and service it and it still isn’t draining properly. A lot of water buildup in the cabinet above the salt after each regen. Not sure what the issue is. Ao smith customer service is a joke.

So wath is this part call?

I have this exact unit. How long did you have the water softener before it went bad? Thanks for the video

great video , did ao smith supply you the parts for free if under warranty or please let me know if you had to buy from a dealer , (dealer info.). thanks

My new unit hasn't changed the hardness in my house, but everything appears to be working. I have increased the hardness level from 023 to 080 and still NOTHING. Water direction was reconfirmed, salt levels are good, and nothing appears to be clogged on my new unit. Tech Support is a long wait. Has anyone else had a similar issue of no softening on their new unit?

mine said home not found ? what should i do please help?

Where did you get parts for it? I'm getting a message telling me to attach the Turbine Sensor, but it's connected. I can't find where to purchase a new turbine sensor.

Ao smith is junk, mine last 15 months, sure they will send a new one but damn man this is my second replacement.

Is there a screen in it, mine is causing a restriction