A Quick Repair Of The Helinox Chair Zero
Рет қаралды 1,459
Күн бұрынA Quick Repair Of The Helinox Chair Zero. I’m sure this carries to other Helinox products as well.
Yep. I snapped a pole. Helinox sent me a new piece even after 5yrs of use. The repair was much easier than anticipated!
Helinox Chair Zero
amzn.to/3wqlGyv
Thanks for watching. Cheers.
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@meYogii_ 3 ай бұрын
Wow, that looked hilarious, how freakin easy it was to repair.😂 Thanks for sharing!
@robpelton 3 ай бұрын
I was very surprised!
@LousyFIBs 5 ай бұрын
Smart move on the part of Helinox. I’ve seen a few videos where backpackers break their chairs. I doubt they knew they could just ask for a replacement part.
@robpelton 5 ай бұрын
It’s amazing how far simple customer service can propel a company.
@theoutdoordogandhikinggirl 5 ай бұрын
That was easy! Great customer service.
@robpelton 5 ай бұрын
Agreed! I dig that.
@texashikeaholicsadventures5651 5 ай бұрын
Wow that was a useful video!!! Good to know!!
@robpelton 5 ай бұрын
Glad it was helpful!
@MeetMeOutside 5 ай бұрын
Helinox customer service, in my opinion is awesome ! My chair zero broke in the middle of a nine day canoe camping trip. When I got home I contacted them and they said send a photo. One of the sewn pockets that a leg of the chair came un sewn and made it useless. The company sent me a new fabric part of my chair ! I could not have expected any more. Top notch customer service ! Cheers
@robpelton 5 ай бұрын
I love companies that stand behind their stuff.
@2asupporter233 8 күн бұрын
I agree that company customer service is awesome. When I had one pole broken I contacted the company. I was ready to pay for replacement part, but company sent me it for free..
@HuckOutdoors 7 күн бұрын
Dude! Just happened to me this weekend. Hopefully They can send out the piece as well.
@robpelton 7 күн бұрын
Yeah buddy! Oh, we’re headed to CA this fall. If we’re near ya, I’d love to meet up!
@johneroyale 2 ай бұрын
You just sold a chair....probably a few. Lol. Good on ya!
@robpelton Ай бұрын
Haha. Nice!
@mikeghost7788 5 ай бұрын
Nice, built just like a tent pole.
@robpelton 5 ай бұрын
Pretty much!
@outdooradventureswithshane3319 5 ай бұрын
Gump you are a genius!! Glad to see you was able to get it fixed
@robpelton 5 ай бұрын
Me too!
@iceman857 5 ай бұрын
I had a similar experience with my Chair zero on the cross pole (the largest one). They sent me a replacement and instructions on how to do the repair. I was 4.5 years into the warranty
@robpelton 5 ай бұрын
Legit customer service. I really like that.
@rungavagairun 5 ай бұрын
Expectations: "I broke his chair in an epic battle fighting off a grizzly." Reality: "I broke my chair handing someone a spatula."
@robpelton 5 ай бұрын
Ugh. My story telling should be better. Haha.
@blackfox2885 5 ай бұрын
Hey Rob, long time listener, first time caller... Glad to see it was an easy fix. I know you were pretty bummed when it broke.
@robpelton 5 ай бұрын
Ya I was. I like Helinox even more now.
@korling99 5 ай бұрын
Great job Rob!
@robpelton 5 ай бұрын
Thankee!
@m.hernandez1404 5 ай бұрын
Do you know if you can order spare parts to have on hand?
@robpelton 5 ай бұрын
Hmm.. I don’t, but it’s a great idea!
@RushCampAndPrep 5 ай бұрын
I'm not going to lie, I was kind of hoping that when you said in it in the end then another rod would break
@robpelton 5 ай бұрын
You would!!
@Ontrail82 5 ай бұрын
✨👌🏼
@robpelton 5 ай бұрын
👍🏽👊🏽💪🏽
@toursinisrael 5 ай бұрын
👏
@robpelton 5 ай бұрын
😃
@safromnc8616 5 ай бұрын
Good on Helinox for stepping up. Did they give you feedback as to the possibe cause ? Am guessing the cold/aluminum combo (maybe) due to the break type ?
@robpelton 5 ай бұрын
They didn’t provide feedback. I’m sure there are so many variables. It could be the cold. That makes sense.
@deerless999 5 ай бұрын
The great hammock god broke your chair, because you spend too much time on the ground…. “ You want to sleep there, the sit there too”… he said. LOL
@robpelton 5 ай бұрын
Good point! I have been slacking on hanging. I’m due for sure!
@ghostrunnerco6791 5 ай бұрын
oh ffs!!
@robpelton 5 ай бұрын
What? Lol
@ghostrunnerco6791 5 ай бұрын
@@robpelton “for f#ck’s sake” lol
@robpelton 5 ай бұрын
@@ghostrunnerco6791 Well, I know that ffs. Lol!
@ghostrunnerco6791 5 ай бұрын
@@robpelton 😹
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