Accomodation Knowledge - Handling Guest Check in

Рет қаралды 202,432

3 жыл бұрын

Welcome to IPB Internasional VECTOR (Virtual Educational Creative Tutorial Room).
In this video, you will be learning the method of handling checking in guest.
Happy watching!
-
Talent : Students & Lecturer of IPB Internasional Bali
Location : IPB Internasional Bali
-
Institut Pariwisata dan Bisnis Internasional
The International Institute of Tourism and Business
Address : Jalan Kecak, No. 12 Gatot Subroto Timur, Denpasar - Bali
Phone : (0361) 426699 / 426700
Website : www.ipb-intl.ac.id/
Instagram : ipbinternasiona...
Facebook : IPB Internasional

Пікірлер: 74

@rofiatoillah8651 3 жыл бұрын

Tolong kasik tulisan percakapanya di sepanjang vidio biar semakin paham bagi pemula bhs inggris , thank you and Amaaizzzzzzingggg👍👍

@ipbinternasional 3 жыл бұрын

Terima kasih ya atas masukannyaa.. Have a great day!

@Suyaone011 8 ай бұрын

Aktifkan saja subtitle nya muncul dah tulisan

@KYI24 Жыл бұрын

Receptionist explained to guests very well and nice nature . Manager also speak very well .

@tejasdabholkar9889 3 жыл бұрын

What a great effort.... Thanks you guys for this

@vaijib8295 3 жыл бұрын

Great effort thank you guys

@constancialopez7323 3 жыл бұрын

Very good virtual presentation. It is a great help to students specially this time . Thank you very much for sharing.

@ipbinternasional 3 жыл бұрын

Thank you for the compliment. We do hope our videos are helping everyone to learn.

@ytarmy7274 2 жыл бұрын

@@ipbinternasional wkbceo8weknb

@fxy_rebound851 Жыл бұрын

this is really good to increase knowledge

@komangdiahpuspaningsih1688 4 ай бұрын

Very nice content,, it help me co much❤

@butterygudness7577 3 жыл бұрын

Very Nice. I wish humanity like this existed in the states.

@ipbinternasional 3 жыл бұрын

Thank you for your support. Regards from Bali

@Chawalparledetout 3 ай бұрын

I really learn to much in so fée minutes🎉 Thanks you

@idabagussoma3843 3 жыл бұрын

Great content, very informative 👍🏻

@bagushendro4692 2 ай бұрын

Great content, Verry informatif

@cloudfrontdeskofficial Жыл бұрын

Wah mantab... thanks ilmunya bu 👍

@fonsiecuevasalvarez1150 3 ай бұрын

Good job! very profesional

@user-xo2zx8di9k 3 ай бұрын

Very promising and l would appreciate them for mentoring me now.Since l have learnt alot

@haiderkhan1200 8 ай бұрын

Very good information ❤

@mildred.ruiz.g Жыл бұрын

Great demonstration of the steps involved in the check in process I believe this was recorded during the COVID pandemic. I'm curious. Did your check in process change since then? Best regards from Guatemala.

@atlaprashanth700 Жыл бұрын

Thank you mem good explanation

@Toki953 Жыл бұрын

Helpful channel

@JohnstoneMwamburi-xz3cc 2 ай бұрын

Wow I have really learn a lot ,I am all a bellboy at salt lick safari wildlife

@AMIRTHETRAVELLER 3 ай бұрын

Excellent 👌

@KingsDaughter. Ай бұрын

That was very good

@sanjaribrokhimov3202 2 жыл бұрын

Great

@atlaprashanth700 Жыл бұрын

Thank you mam

@nayyunand.nursarylestari2543 3 ай бұрын

Makasih cantik...sangat berguna.

@madesuharwipa7837 2 жыл бұрын

Good content, thank you

@ipbinternasional 2 жыл бұрын

thank you for watching

@chitkokozaw947 9 ай бұрын

very good

@siphoumkeoudone7208 11 ай бұрын

Good vido

@RAJENDRAPRASAD-hy5iu 3 жыл бұрын

NICE VIDEO

@ipbinternasional 3 жыл бұрын

thank you for watching..

@golgumbazguide...4113 Жыл бұрын

Explore Golgumbaz with Guide Jahangir .

@user-pu1wr8hg8m Жыл бұрын

How should front desk clerks welcome incoming guests?

@luysarith6091 3 жыл бұрын

Hello, sir. Your video are great and it's very useful. I've a question to ask for your help. If our guests they booked our room for 2 or more nights and they deposited us for some money but, few days later they informed us again that they're going to cancel their reservation. So I want to know, if in this case do we have to repay that deposit back to them or not? Thank you.😍😍

@ziziphomolo7898 2 жыл бұрын

I think it depends to your Policy as a Hotel. If you have a no refund policy, then you don't give it back. If you have a policy that says, you are going to deduct a certain percentage, then you will apply that. But if there's no policy at all about cancelation fees, then I think you should refund them all their money

@Babasyahid 2 жыл бұрын

Just deducted length of their stay and 50% the rasedue room blocking from the early C/O. This is purpose for OTA/Off TA/Walking Guest, also depending on season during stay. Thank you.

@cecilyngoka9677 5 ай бұрын

okay

@tashininjey4683 4 ай бұрын

@ahou_singson Жыл бұрын

Can we get a promotion working in front office department?

@hashanamarammachate414 3 жыл бұрын

Hi, I just want to know if how many guest will fill out the registration form if there are 2 or more people in the reservation? Thanks.

@hashanamarammachate414 3 жыл бұрын

I think the guest in the video asked if they need to both sign the form, but I actually was not able to hear it well. Looking forward to your response. Thank you. :)

@ipbinternasional 3 жыл бұрын

Hi thanks for watching. If there are two or more receptionist in the FO at the same time, we can handle more than one guest. If there is only one receptionist, we ask the other guest to be seated and waiting for their turn.

@hashanamarammachate414 3 жыл бұрын

So it means that if it's a group tour reservation, all people in the group should fill out a reservation form, is my understanding right? Thanks for answering.

@ipbinternasional 3 жыл бұрын

@@hashanamarammachate414 For a group reservation, just the tour leader/group leader who needs to handle the check in. After the check in process has finished, the tour leader distribute the room card/key to all the group member.

@hashanamarammachate414 3 жыл бұрын

Thank you for being responsive. ♥️

@rikisaifudin6523 2 жыл бұрын

They still have to learn more to speak in English fluently and calm,,just relax guys

@ipbinternasional 2 жыл бұрын

The models are still on first semester, and for us they were amazing since it is not easy for a beginner to talk while the recording crew are paying attention to them :)

@rikisaifudin6523 2 жыл бұрын

@@ipbinternasional play the accent sound more interesting.they were speaking in English right?speaking in English with style like sing a song..the song like Indonesian,that was mostly problem for Indonesian when they were speaking in English

@sunnynoorani1272 2 жыл бұрын

They should fill in a check in form

@crush777ff7 2 ай бұрын

Can a minor book hotels and villas in bali?

@anandawasthi1264 Жыл бұрын

why dont they seated guest while giving towel and welcome drinks

@akrambegum1313 Жыл бұрын

Reaaersa

@sunnynoorani1272 2 жыл бұрын

Understood am prowed of her

@exexcalibur7140 Жыл бұрын

I can''t stand for the thick accent😂 ur guys preforming in the video and u know it's impossible to have such service in realistic life

@RAJENDRAPRASAD-hy5iu 3 жыл бұрын

@ryo_elmessiah8378 2 жыл бұрын

Very good presentation but the text you need to make a correction

@ipbinternasional 2 жыл бұрын

Thank you for your concern, we do apologize for the mistakes.

@RajaSk-tj2do 2 ай бұрын

Mam weak up cell procedure video

@fbskukihm97 Жыл бұрын

Spelling of Accommodation

@siulihan389 Жыл бұрын

Handling complaint please

@denniewabobiofficial8607 2 жыл бұрын

The way how the doorman opened the car 🚗 doorman you may think he is the owner of the car. He killed the full video.

@sunnynoorani1272 2 жыл бұрын

Some things are missing

@radenagusrd5208 3 жыл бұрын

Kurang lengkap ngak ada teksnya bahasa indonya...

@harismalsundawi3761 2 жыл бұрын

Harus dikasih text biar tahu kalimat yang disampaikan

@ryo_elmessiah8378 2 жыл бұрын

rasanya ada pak tinggal kita click sub title nya

@donajuanalaloca777 Жыл бұрын

I thought she was mexican.

@amazinghere43 2 ай бұрын

I couldn't understand what you said