I love how any type of console issue is always named some type of color of death. :) Like the red ring of death, yellow light of death, now we have black screen of death!

Thank you, Adam. The information in this video was exactly what I needed to fix my six-year-old console. I appreciate you taking the time to make and post the video.

Saved me! Way to go! Nobody was understanding me when I could access the same screen you had what a relief!

I never understand why so many people leave that HDMI sticker on the front of the Xbox one, am I right? Lol

no signal issues anyone?

IT WORKED!! after 3 months of not being able to solve it this video actually helped thank you so much!!

Today, Adam "Figures it out."

Thank you, with all my heart thank you. For so long my Xbox was broken with the black screen of death and no other channel or website was giving me what I needed to fix it. I was rummaging around to see if I could find a way to solve the problem and I found this video, it worked, I had been the only helpful piece of knowledge for fixing my issue. Once again, thank you.

How did the turtle feel after being electrocuted? He was positively shell-shocked!

I think microsoft bricked my xbox console with a new update, they want to sell more, so they manipulate the consoles with them. Thanks it worked for me!

VCR Xbox One is the best for Kinect. Not that Kinect was anywhere as robust as the 360. However, it does have the proprietary connection that got scrubbed off of the One S and One X.

I love how you have both the gloss black (original launch model) and the matte black (later revision).

Lol, I thought this was going to be the issue I had on my X1X but it was COMPLETELY Black Screen whenever I'd use it (Boot Up from Rest and a Full Shutdown... Safe Mode Screen) luckily I only got it at the start of the Year so I took it back for a Free Exchange at EB Games, they only had White X1X Systems so I was kinda annoyed before I saw an X1X behind the Glass Case behind the counter which I was able to swap for... Turned out to be a Project Scorpio Edition, glad the one I had Black Screened now 🤣 👍

Thanks, Adam. You’re now my favourite Gamesocietypimp. I hadn’t switched on my Xbox in years and was worried that it was bricked, but this worked perfectly

My wife and I decided, because we really have no space for our Xbox One anymore and we don’t really use it, to sell our console. I plugged it in to wipe it, and the thing required the stupid update that caused the damn bricking. After following your advice, I restored it to factory conditions, which was what I wanted in the first place. Thank you.

OMG - you are a legend!! My daughter's XBox One has been out of commission for almost 3 years. I have googled and tried several methods to reboot in safe mode or get to the reset option. I was ready to scrap it then I found this you-tube! Thank you for clear instructions (most have the hold the two buttons for 10 secs then power on - no wonder it never worked). Thank you for bringing her XBox back to life! We did the clear everything and starting from scratch!

Tried the whole pressing eject and sync buttons at the same time while turning Xbox on multiple times and not once has anything popped on the screen. Still shows either a blank green screen or a blank black screen. It’s been 2 days and I’m about to lose my god damn mind. Update: replaced my hdmi cable with a different one and it’s work fine now.

my console froze when i pressed reset and keep games and apps any fix ?

I have gotten this black screen 5 times already. I keep coming back to this video to help me. Thank you so much.

Could use some help, I did the factory reset stuff and chose to keep the data, but it's stuck on the home screen?

Thanks for a clear and concise explanation on the fix.

You just saved me from buying a new console. Thank you so much for posting this.

Worked for me 2/1/22. I reset with my apps and games and it worked just fine. Seen a lot of different videos and this one worked for me.

What if it still doesn't work;-;

I ran into similar issue and did the same but failed. I replaced the hdd with a 1tb ssd and did an offline update/restore

Mine won’t show the safe mode menu

Thanks Adam! This happened to me, so I just put it on the shelf, but now I will pull it down and try that fix!

It never works Notting that I do works

Thanks for the public service announcement Adam. My vcr version is tucked up in a box waiting for the day to be freed and placed on the shelf with all its brothers and sisters. That day will be soon 😀 (whether it’s still working or not is another matter though but this tutorial at least gives me some tips if I see this problem) 👍

Nice, I found one in the garbage, turned it on, got the xbox screen, then straight to black. I looked it up and came to your video. All good now!

THANK YOU!! This was extremely helpful and I'm so glad I saved my console! Super thankful this didn't turn into a massive paperweight !!

Man its been a while since I have seen an original Xbox One be booted up. I remember getting this model in 2014 i believe, I really wanted a PS4 but I had a bunch of friends on Xbox Live that were Xbox loyal (they were still holding on to the 360 glory days) and I ultimately decided to pickup the XB1 with them. Looking back I don't really regret it, we had some fun and I was happy to be getting a new console!

Didn’t work

You just saved me a bunch of money! I was considering buys a series S just so I can play my owned games but the first option you talked about fixed my console after MONTHS! Thank you so much man!!!!

This solved my Black Screen problem..did a full reset. Thank you!!!

Its not doing the reset rhing

Thank you this fixed my issue, wanted to play some oldies again

Thanks, man!! I watched several videos, but non of them showed to right way to start it in safe mode.. you're a lifesaver!

Mine didnt work idk what to do now

My problem with my Xbox One X was random game crashes. I solved it by disabling instant start. However with the Series X, it's been going well until I just got Tales of Arise. It's starting to have random chashes. I hope I don't have to disable Quick Resume because it's my favorite Xbox feature. Quick Resume and the Controller having removable batteries are the sole reason I'm using the Series X platform. I love the feel of the PS5 controller, but the terrible battery life in their controller and bad UI pushed me away.

A MASSIVE THANK YOU FROM MY HEART TO YOU

Thank you! I was panicking for days thinking I'd never get the fix because I could see the turn off screen but nothing else.

My Xbox1 refuses to go into troubbleshoot menue. It stays on it's black screen 😭 Also I get shut down noises while holding in the sidebutton and the discbutton. Of all the times I tried, only once I got the 2 startup sounds, but imedietly after those 2 startupsounds I got a shut down noise, faster than I had time to remove my fingers. 😭 My Xbox is seemngly dead.

Thanks for the very informative video. Worth mentioning when it comes to the Xbox One, there's no "series" in the naming scheme. It's just "Xbox One X". The "Series" nomenclature is only for the new generation of Xbox consoles.

Thank you so much!! I tried every other method and was ready to give up but this worked for me!

I swear Microsoft is fucking with us in some type of way because I’ve never had any issues with all my Xbox ones until they dropped the Series..

I'm never buying an Xbox again after this

Thank you!!! Simple solution that nobody told me for 4 months

Many thanks for this video. Had the black screen after an update but this got it up and running again 👍

Omg! Thank you so much! I watched two other video and I followed their steps and I couldn’t understand what I was doing wrong. Then I watched this video and you slowed down the steps and then I understood what I was doing wrong. You saved my Xbox!!!!

After some insane ups and downs this vid had the clearest answer and straight forward. Worked on my oneX enhanced

Great video and good tips. Glad the fix was easy for you.

I was already scared thinking that it had been damaged...eres el mejor bro ❤️

Nice!! thanks for the info! I was this close to taking this old VCR apart.

thanks for the easy to follow instructions. My daughters console was locked on black screen. did reset. It restored her screen. thanks again.

Absolutely awesome video man. Completely fixed my system. Keep making great content!!

THANK YOU SO MUCH ME AND MY DAD WE WERE HAVING SUCH A HARD TIME WE ALMSOT RETURNED AT ONE POINT THIS VIDEO WAS SO HELPFUL

i don’t even get the xbox boot up screen lol

I just went thru this a couple of weeks ago - my OG XBox one started doing the black screen after an update. Just did the safe recovery and the reset, now everything is back to normal.

For some reason the Xbox won’t go into safe mode

I spent ages trying to figure this out then gave up for about 10 months until I found your video. really a true life saver!

Worked first try, I had never heard of the black screen of death or that we could boot into safe mode. Thanks!

I still need help I’ve done that and everything but it still shows only a black screen and no matter what I do now nothing shows up on screen anymore

Mine stays on the loading screen a long time then turns to black. I've only had it for 3 years? Is there a way to replace it that doesn't cost over a $100. I don't care what Microsoft fan boys say, the Xbox 360 worked way better. At least the PlayStation's still read discs.

I live in pdx and owe u a beer! Other videos didn't fix my problem but yours did!!!! Thank you so much

It didn’t work the first time but it did the third so thank you so much

Thank you so much been pulling my hair out with this all day and this is the best video explaining the fix

Adam you are a Legend. People talk about men landing on the moon but today I feel you have surpass that achievement. It was one small step for my xbox one giant leap for all my Kinect Library. In years to come small children will ask their grandparents to tell them of the Magical Wizard Known as Adam … tell me again Grandpapa tell will plead for you Sir is why we can all still dare to dream. I salute you and all of your descendants.

Umm when I click to reset it freezes on that screen and doesn’t do nothing help please

Sorry if I was late but, I just had this issue last night. I really appreciate that you made this video.

"after the update's over.." I think some of these are directly related to updates. I've had my Xbox One X since Christmas 2017 and never had a problem until two days ago. I was playing Gears of War 2 and the screen began flickering and then I got no signal/black screen. I did factory reset, it seemed to be ok for a while and would again flicker, no signal. Unplugging the hdmi cable and plugging it back in would sometimes give ma picture again. The hdmi cable is fine as I use it on my ps4 without issue. Edit: As of right now, it's working ok and has been for near 30 minutes. It's very strange.

You might not see this but it isnt letting me get into the troubleshoot menu and when i turn it on if i try turn ot off it keeps the light and is still on but it makes the sound i just dont know what to do

FINALLY I've had this Xbox one sitting around thinking it was done for for almost a year and I got bored of the few Playstation games I have so I decided to give it another shot, I've had this thing since launch day and I'm really glad it's working again I never would have thought to boot it in safe mode. Thank you tons

I followed this video because it was specific to Xbox One's. I followed your steps to Reset this Xbox One. Thank you so much for making this video.

My original xbox vcr fried after about 2 years of use because my external hard drive had corrupted.. pretty annoying stuff. Now I got the Series X and that fried after about a month and a half (got it on launch day). I have terrible luck with hardware. Lol, thanks for the video though, may come in handy one day.

mine i can turn on from controller but it keeps blinking and i tried another hdmi it doesn't work and i cant hear the second beep and doesn't even open troubleshoot

Mine doesn't even show anything it just stays black the entire start up process.

This is a great solution to a problem I never knew could happen. While my Xbox vcr is packed away, I'll keep this in mind. Now I just need to figure out why my Series X doesn't play nice with my Oled TV. It will go blank when switching to games.

Saved my skin thank you, it wasnt black screen it would sign me in and not load anything, fully worked even kept my games, you are a legend my friend

I’m not going to lie I see a lot of comments of it working but it didn’t work for me

Me and my girlfriend are currently having a hard time seeing each other in person because of family vacations we are both taking. So i wanted to fix her xbox in order to spend some time with her even if it is virtual. I had no idea why the screen was black. I found this KZfaq video and followed along. Now her xbox works perfect. Couldnt thank you enough for the help.

Keep watching videos saying to "hard reset" when all there doing is turning it off. Finally one that shows how to properly get the reset screen up. Gonna try this out. Hardly have any time on this console and don't wanna put any more money into it to run Netflix in the bedroom

I have to factory reset my Xbox one once a week & sometimes it takes days just to let me enter settings.

I do yhe safe option then proceeds to sskfor the update again and goes back to black screen of death

While I applaud the video and how simple and easy it was to execute and understand, it stills doesn’t work for me. The issue I’m having is that every time I turn on my Xbox, it’s just a black screen. Nothing shows up for about 10 minutes, not even the Xbox green loadscreen thing. Even after all that, the Xbox does eventually turn on, it’s just that it’s very delayed, laggy and everything keeps crashing. Previously I hadn’t considered factory resetting it but I can’t even do that. I hold my sync and eject disk buttons and it does nothing. If anyone knows a solution, I’m all ears.

I did the safe screen and did trouble shoot. It automatically started to work. Thanks for all the ideas.

It's so annoying !!! Everything was going fine, when the black screen was on my controller was fine but then when it comes to fixing the problem, when the safe mode, it won't move...

DUDE THANK YOU!! Support didn't even mention this tactic for troubleshooting!! After almost 20 hours of fighting with Support and troubleshooting this is the one thing that worked!! Thank you so much brother!!

This has worked for everybody except me, ive tried it multiple times but nothing seems to work

I know it may be different for some people, but it just happened to me my first time last night and I just unplugged it all night and in the morning I plugged it back in and it worked, back to normal

Thank you for the video. I was about to give up hope but you really helped me figure things out. I had read a few different fix articles but nothing seemed to work, but your video explained it so well. I tried the keep my games and stuff method. It seems to have worked! I am back in! Thank you so much!

Very useful thanks dude. It's so cool you have a screen at the table now.

THANK YOU!! After 1 year and a month without my xbox I can finally play again!! I had talked to microsoft support, other gamers, repairs people, nobody knew what to do to fix it! My case was as it follows: I was playing GTA IV when I decided to take a shower and left the game on. When I came back the tv was showing no signal. I had a samsung tv back then, and shared it between the xbox one fat and a ps4 pro. I tried changing hdmi cables and all sorts of stuff and nothing worked, and the ps4 pro continued to work normally with everything. My Xbox showed nothing, not even the screen when you hold the controller buttom. I had to do the safe mode and reset steps completely blind here, choose the one that saves the games ‘cause I have a lot of saves there. Anyway, after some time in the dark, the image came back for me to do the controller steps like in the video! The only issue was some hours later, after I had turned it off, when I turned it back on it showed no signal for some time, then the image started flickering, it went to low res by itself. The flickering stopped after some time and I could play again, but if it continues like this I might just do the complete reset to make sure. Anyway thank you so much my man! You solved the unsolvable with simple steps!

Resetting with keeping game and settings still clears out reserved space in Skyrim se and Fallout 4

When I reset with games and apps do I still keep my accounts and saved data in games also do I have to re install my games on my external hard drive

Yay! I’m hopeless with this sort of stuff and this completely helped me and worked so thank you so much 😊

Nothing worked on my Xbox until I tried your solution. Worked first time. Wish I had seen your video months ago! Thank you ever so much.

Thanks so much man! Reset really helped start back up my vcr xbox! Gonna recommend this vid to others!

I actually had this issue back in 2016 but no troubleshooting fixed it for me so I sent it back to Microsoft for $120 and they gave me one back with a broken disc drive so I sent it back a second time (for free) and then it worked fine again. I later gave that Xbox to a friend since I upgraded to an Xbox One X and that 3rd replacement model still works fine to this day. My guess is that the HDD went bad but at the time replacing the HDD in an Xbox One was still a headache so I never cared to try it.

hey adam, i've been looking for a solution to a similar but not the same problem for a while now.... when i turn on my console (Xbox One X) it starts installing the last ~15% of a system update and after that i also find a black screen. unfortunately i have the feeling that my black screen of death is a bit blacker, because when i hold down the xbox button on the controller the regular "shutdown overlay" comes up but i can't select any of the top three buttons, they are greyed out... I've tried a lot of instructions but no matter what key combination I press, my console does not even sounds and it opens no other window. I've also tried it with a usb drive and an offline system update but there too unfortunately nothing happens... before I declare it broken I thought maybe someone like you can help me . thanks if anyone reads this. greetings from germany