ABAUTO Hi does the app allow you to start the car?

@@kesarh Hi mate, not in the UK but in America you can remote start. I'm not sure about europe. Hope this helps.

Really good video an very well explained . Ave got cla 2020 I have already go this app but which 1 do I chose to buy there’s vehicle set up , vehicle monitoring which 1 do I chose to activate these features thank you.

@@edreesaljabali4052 Thanks I'm glad you found it helpful. If you have a 2020 you may have these services already and the dealer can activate them. I'd try giving them a call and they should be able to check for you.

ABAUTO thank you for ur replay mate 👍👍👍

Thanks Neil

Thanks for the nice comment, appreciate it! I love making these videos so lots more to come!

Thank you! That’s exciting to hear the Glc is a great car you must be very excited! I hope the collection all goes well! Glad my videos have been helpful. If you have any questions once you pick up your car just post here and il try my best to help :)

@@ABAUTOAMG thank so much 🎉🎉 and yes will do. Enjoy the rest of your Sunday 🎈🎈⛄️⛄️ 🚘🚘

Thank you :)

Hi Brian, I honestly had no idea sorry :( I've owned 2 Mercedes with Mercedes me, both purchased from new in the UK and I've never had to pay a penny for any of the app features. My first one was a 2017 which had all features for free then my second is the 2019 car demo'd here which I've never had to pay extra for. I even get free sat nav updates through the app. May ask which car model/year you have? I'm curious to which cars have these fees.

Sorry this is one of my older videos and we learn as we go! Any future app videos I will be sure to get a closer shot.

Thank you! Cheers!

Hi mate, you are right! I can't seem to find it either. They must of removed it :(

Go to @greenlink via Instagram if you have any problem with your Mercedes me app he just fixed mine DM him and thank me later he’s very fast and reliable

I'm hoping Mercedes will add a lot more features now they are pushing the EV cars, especially with the W206 C class but I guess we will have to wait and see.

C 43 you idiot🤦‍♂️

@@thabilenxumalo89 haha fuq u blow me !

Hi, I'm not too familiar with the adapter setup but over here the dealer has to setup your car and link it to your account so this may be why it's not appearing. I'd give your local dealer a call to check. Hope you manage to get it setup :)

ABAUTO Does your car have the adapter or did you need to get it installed?

Agreed! Would be nice to pre-cool or pre-heat the car from the house.

Thanks! With remote start in the UK I think its purely a legal/law thing. We have laws against running a car engine without being in the car on a public road. You can actually get fined for that.. Silly I know! Prob prevents them giving us this feature. Remote start is possible though through hacks I'm sure. People often get it included in trackers/ghost systems.

ABAUTO Would you have any links / contacts of who I could speak to get this address to my car as I really want to have this available. My email is mike.bragg@me.com

@@michaelbragg6743 I'm afraid I don't know any myself but if you search for a 'ghost car security fitter' that's prob the best person to do it or advise you.

Ah, thank you! Didn't spot that typo will update it :)

Hey Sufenta, This is not something I've tried myself but I think the best way to do this would be to use Android auto or Apple car play. All facelift models have this but if you have a pre facelift I believe they added it as an optional extra on mid 2017 onwards models.

Hey Riri, If the car had the option from the factory it should come with it. You get all Mercedes Me services for free for the first 3 years unless it was not part of the spec. If not I think you can pay to add them on.

There's a lap timer under the AMG screen in the dashboard but I don't think we have a 0-60 timer.

Ah, interesting perhaps mine will require this once the car is 3 years old. Its 2 years currently. How frustraiting when the cars are expensive enough!

I noticed on a different video of the SUV that the vehicle had to be already started for the temp features to show.

@@HoodrichShinobi Yeah I ended figuring out the engine temp but still don’t have the Collision vehicle notification thing haha

I think that may be up the road from the drone shots :) The app I find pretty useful but not essential. It's nicer in countries that allow the remote start feature.

Hi mate, If I'm honest I'm not 100% sure but I can only imagine they will roll it out globally. It was a bit of a surprise I received an email to download it last week. It downloads as an separate new app rather than an update so make sure to search and check the app store/market place.

For india its an OTA update for new cars which has mbux system they will send ota to mbux informant system and the app will be upgraded in plystore on July 1st 2020 so all the Windows close functions and services appointments and vehicle finder headlight and horn off/on will be added as additional features

Thanks Chewe, I think there are some. I know for sure that here in the UK we don't get the remote start function. I've had a few people with older cars report to me that Mercedes are charging subscription fees for some of the basic features too. I've not experienced this myself but both cars I've tested have been under 3 years old.

@@ABAUTOAMG thank you for the response. Over in Africa a lot of things get restricted but we have dealerships

A new video showing the 2022 app on my 2022 cla is in the works, It will be very in depth :)

No problem! :)

Hi Mate, Here in the UK we don't get the engine start feature, I think it's due to laws/restrictions. It's against the law here to leave your engine running not inside the car on a public road for example, silly I know! In America this should be available on all versions of the app so it may be you've seen the American version. I hope this helps! :)

ABAUTO Hi. It’s a strange one. I had a Jaguar XF until a couple of days ago and that had the option. On a cold morning I’d start my car from my bed and by the time I got to it, it was cosy warm and ready to drive off. I used to work for Jaguar until yesterday actually and loved this feature. I have friends who work for Mercedes in Milton Keynes so will give them a poke to see if it is something we can look forward to getting. Watched a few of your videos and really like them so have subscribed :-)

@@dawkinsm Ah, I'd love that! I'd probably use it all the time would be fun to do some remote cold starts! Small world! I bought my car from Milton Keynes Mercedes!

@@ABAUTOAMG Small world indeed - I think someone mentioned MK in the other comments. I worked for VWG for about 15 years and have been working on the SOTA programme for JLR - updating software over the air for the last two years. Been really interesting working on and off-board the vehicles. Some v clever people - and there will of course be the same type of people within Mercedes. I've just messaged one of my ex-colleagues, who now works for Mercedes and she has said she will speak to someone next week to see whats going on with this. As you said - and others on the internet have said - the legality of this feature in the UK is often put forward as the reason for it not being available - but having worked on this sort of remote technology - with legal teams around the world (China is a minefield and ever changing) - I don't think this is the case. Anyway - we will see what they say and I'll come back here to let people know what the line is. :-)

@@dawkinsm That sounds like a really interesting job. I'd be interested to hear what you find out if you manage to look into the Mercedes bits more.

In the UK we dont have the engine start due to a silly old law but I think you will have it in Australia :) seat heating and air temps I think is only if the car has an aux motor.

@@ABAUTOAMG ty ill check it out

Miss all those roundabouts?

I don't think Mercedes has this yet. It's only unlocking with the app with a tap and drag.

That is possible in the EQ range, in the EQC we can set a temp in the cabin.

Hey Nadeem, In my car the doors auto lock once I reach 10mph. Does this not happen in your car?

@@ABAUTOAMG there’s a setting on the car which needs to be set to allow for this. I’ve managed to do this now. Thanks

Sorry for not including these the app can easily be found in the app store just search Mercedes Me :) I'm actually not sure about the adapter. I'm guessing this is for older cars? My past two Mercedes have had this from factory without needing an adapter.

How often do you drive? If your driving everyday it should keep a good charge. Unless your getting a low battery warning in the digital dash I wouldn’t be worried though 👍

@@ABAUTOAMG Thank you, I will keep a close watch on it

Thanks Tom, I appreciate the feedback. I'm a car enthusiast and film making is a hobby of mine so I like to try and combine the two. As I improve I think il be able to balance my content better :) Feedback is always welcome and taken on board!

On the app click on the icon in the top left corner then on help then theres a direct call tab. Call them from there and they should be able to help you directly through your account. Hopefully they can help fix this, might be an error on there end.

Go to @greenlink via Instagram if you have any problem with your Mercedes me app he just fixed mine DM him and thank me later he’s very fast and reliable

Hi, you may need to contact Mercedes me or your local dealer to make sure your car has been linked to your account. Since the car can be unlocked by the app it has to be linked by Mercedes themself before it appears in the app. Hope this helps and you get it to work.

ABAUTO Okay, I will try contacting them to make sure, but still my car appears on the home screen

Go to @greenlink via Instagram if you have any problem with your Mercedes me app he just fixed mine DM him and thank me later he’s very fast and reliable

Hi Jayson, It will all depend on the spec of the car from factory and model. Some will give all the functionality free for the first 3 years then you will have to pay a yearly fee. Some older cars may require an adapter to connect up too while some may not be compatible at all. If you contact a local Mercedes-Benz they should be able to check If your car is compatible and how much it will cost to enable. I hope this helps :)

Hey Tania, If the car has the connectivity package you should be able to use it. It’s a factory option though so the car may not have it. If not you can get an adapter though I think. If you contact a Mercedes dealer they may be able to sell you one. One thing to be aware too though is a lot of the app services are free for the first year then Mercedes charge to activate them for longer.

@@ABAUTOAMG Thank you so much!

I think it depends on the age of the car and package from factory. I've not had to pay extra for any of these yet. I bought my car early 2019.

Hey @hasanalhennawi570, Unfortunately this is only available on the EQ electric cars since It they use the EV battery to power it and we can't remote start our cars in the UK because starting/running a combustion engine without being inside the car is illegal so the manufactures can't add it. Silly law I know! :(

Hey Eric, I'm not sure if you can do this. It might be possible but the dealer syncs the accounts up for you due to security since the app can unlock the car etc.

@@ABAUTOAMG If you want it changed then talk to the dealer? Thanks.

No problem hopefully they can help. When I bought my car I had to get them to sync it up to my account. Mercedes me have their own helpline too, My car has a Mercedes me button at the top by the reading light buttons that you can call them directly on. Yours may have this too.

Hi mate. This has to be done at the dealer. They link it to a email/mercedes me account. You will need to check this is an option included in your cars factory order also.

Hi Sani, It depends on the car. It's an optional extra for a lot of new cars but Mercedes sell an adapter to get it working with some older cars too. I think its worldwide but there are different app versions around the world.

@@ABAUTOAMG thank you very much for your response

I don't think so :( you would need a third party tracker for this

@@ABAUTOAMG thanks a lot, I accidentally pushed the SOS button while driving, now my husband wants to call Mercedes to ask the exact location where that happened 🙄🙄🙄. I told him call and ask for a full location history , so you know where I’ve been all day. Thanks a lot!

Hey, In the older Mercedes I think you have to have an adapter and some type of subscription (yearly) for a lot of these features so I'm afraid it won't help you access your car :( You may need to find a automotive locksmith to get in.

@@ABAUTOAMG aloha, I ordered the metal pin key but mercedes is so slow that it takes 5-8 days !! Got food in trunk 5 days already it’s gonna stink worry maybe mouse or rats or cockroaches gonna be all over the car when I finally come to open it with the mercedes key.. they should change their slogan slow or nothing not best or nothing 🤔🤪😡🐛🐛🐛🐛🪳🪳🪳 🐁

@@ABAUTOAMG I ordered key got it in 5 days so finally opened my trunk 😅👌

Yep but the feature is sadly disabled in the UK due to laws :(

@@ABAUTOAMG There has to be a way around that I'm sure 😏

Yep you can use find my car and even do walking directions. Great for when you park your car in a big car park. I am going to be doing a full review of the updated 2022 app on my CLA45s soon too so I will be sure to show this feature 👍

Hi Sean, which model car do you have? The car has to have the Mercedes me factory option in most cases to sync up.

Hmmm, it should be! What region are you?

Hi Rahman, Yep you need to create a Mercedes me account. These features have all been free for new cars but I've heard if you have an older car you have to pay a plan.

Thanks. I have a C Class 2015 year. Once I enter the VIN number and if required to pay. Is the car connected through the app? or I need to do additional connec through the multi media system if yes, how please?

Not in the UK :( Silly laws!

Hi Istanbul, I think you need to pay to retro fit to older cars and there's an adapter but here in the UK if you buy your car from new you get this for free. All the features shown here came with my car without having to pay any extra. I assume it's possible to transfer the free features across to the next owner also if you are buying used.

Hey Anthony, It should come up if you search for Mercedes Me. Perhaps it's not available in your region? Where are you based?

I think it depends on your original car spec. Mine had "preparation for Mercedes me services" on my order form. Then when I took delivery we had to set it up and link the car to an account.

Have you tried calling Mercedes me? They are normally very helpful. There should be a Mercedes me button above the center console/by the mirror depending on your car and spec. Hope this helps! :)

Which one you talking about?

Hi Buster, I diden't realise how much Mercedes were charging for these services. They all came free with my car but I've since discovered they are only free for the first 3 years from new.

Yeah :( It's a shame we're not allowed remote start in the UK. We have a silly law that It's illegal for an engine running in a car with none inside.