I received my Raptor Pro on June 1st, 2024. On June 25 and 27 I wore my watch at our swimming pool. Since the watch face has developed a green hue. I emailed support only to be told that, “water damage was not covered in the 30 day warranty” furthermore I didn’t purchase a warranty package, it would cost $45-$55 dollars for a replacement. I thought these watches were waterproof? My pool isn’t but 6 feee deep🤷♂️. The watch still works; I still love it. I just wish Alpha Gear honored their “waterproof” statement and send me a replacement for free.
@vadern62616 күн бұрын
Sorry to hear that , I hope you get it settled with them . I love my watches from them