Alpharex Pro Series Headlights! 1 Year Review…The Good, The Bad, The UGLY!

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Me And Car Keys

Me And Car Keys

Жыл бұрын

Alpharex Pro Series Headlights! One Year Review, The Good, The Bad, and there’s definitely some UGLY!!
Alpharex Pro Series Projector Headlights in Matte Black!
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Пікірлер: 110
@MINIHAHA1
@MINIHAHA1 5 ай бұрын
Nice looking truck man. I just ordered these exact headlights for my 17 sport. Thanks for the information in your video
@MeAndCarKeys
@MeAndCarKeys 5 ай бұрын
😂 I just responded to your comment on the video! Thanks for watching the videos! Let me know how your install goes!
@celestinemack3363
@celestinemack3363 Жыл бұрын
Great video…awesome looking lights, sorry you had issues but glad you figured it out
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Thanks a lot!! They are probably one of my favorite mods yet! Thanks for watching and for the comment!
@djberg3483
@djberg3483 Жыл бұрын
Seriously thank you for the real, honest, no here’s my affiliate link below review! And man I gotta say they look awesome on your truck, and it’s fucking sharp too! Now as an electrician, I would drop those crimp on connectors, spend $20 on a soldering kit from Amazon, and that may be where you were seeing your issue. Or it could also be the connections in thier “driver box”. But that would eliminate one possible scenario of that situation.
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Thanks a lot and thanks for the comment!! I 100% agree on the soldering… I was just being lazy and planned to go back and do it the correct way. (And I still haven’t done it yet lol thanks for the reminder) I’m leaning more towards the issue being with their box especially since it’s been the same issue with a lot of other people. Thanks again for watching!!
@gregoryjones8345
@gregoryjones8345 25 күн бұрын
I’m digging those lights for real. I will be adding those to my list!! I wonder if you could add a gasket or some black caulk to the back of the housing to cover up the light in the gap… Great video, thanks for all the useful input!!!
@MeAndCarKeys
@MeAndCarKeys 24 күн бұрын
I agree they are a must! Probably the best mod for our F150s! That is a Great idea for the gap!! I honestly forgot about it after a few months. Let me know if you decide to get them and how it goes! 👍 thanks for the comment! #motivationcrew
@user-ql9gj6oi1i
@user-ql9gj6oi1i Ай бұрын
Thats crazy! I installed Anzo headlights on my 2017 xlt and had the same issue on (guess what)? The passenger side. Must’ve had the lights out three or four times within the first month lots of fun. I ended up doing something similar to what you did and I haven’t had an issue since.(knock on wood.). Only difference in my Enzo, is that they just tapped into the existing headlight wires. Didn’t have to go into the box. Seems kind of crazy that it’s the pastor side on yours as well. Oh well long as it keeps working. Thanks again!! Peace
@MeAndCarKeys
@MeAndCarKeys 20 күн бұрын
That is crazy that it happened to you and on the same side! And several other people have said the same thing! I haven’t had any issues since, but I think they just cheaped out on the wiring connections. Thanks for the feedback!
@gregoryserrano4116
@gregoryserrano4116 Ай бұрын
I was thinking about getting some of these and wanted to confirm that someone had upgraded the bulbs to LED. Thanks for sharing!
@MeAndCarKeys
@MeAndCarKeys Ай бұрын
Awesome! I recommend them! Drastically changed the front end of the truck! And yes LEDs are a must! 👍 let me know how it goes! Thanks for watching! #motivationcrew
@MrDanielmarlowe
@MrDanielmarlowe 10 ай бұрын
I got the chrome can’t really see the gap with those except up close. Your video made just me notice it lol!
@MeAndCarKeys
@MeAndCarKeys 9 ай бұрын
😂 😂 lol sorry about that!! I noticed it on mine right away!! Thanks for the comment
@ebonnymack2560
@ebonnymack2560 Жыл бұрын
Those lights look great, love them! I need to do some upgrades!!
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Thanks much!!! You just made a HUGE upgrade!! 😃
@F150EcoBeast
@F150EcoBeast Жыл бұрын
The harness is for the start up sequence feature they have and for the DRL strips to be on during the day.. what I mean by that Is.. that in your cluster settings.. theirs an option to turn off the drls (which for trucks with halogen headlights would be the low beams that act as drls). If you just want the led strip to be on without the low beams. Turn off that setting and the strips will just be on or if you don’t want to use the harness the strips will just turn on with the low beams.
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Thanks for the info, that make a lot of sense!! My truck is strange tho… I originally installed these without the harness and everything worked; the drls in the daytime and the startup sequence. if I’m in drive, the low beams are on regardless even if I switch them to off, and so are the Drls. That’s why I was confused. If I’m in park, the switch functions just like you said, but once in drive, low beams are on no matter what the switch is on. When I installed the harness, everything worked just the same 😂 Thanks for watching!
@F150EcoBeast
@F150EcoBeast Жыл бұрын
@@MeAndCarKeys that’s weird. Here’s how to do it kzfaq.info/get/bejne/o9qXn9Zh26q3hYk.html
@paullee4014
@paullee4014 Жыл бұрын
Just curious, what editing software do you use? By the way I love the way you go about and edit your videos: they are all super cleanly edited with some nice shots. Just found your channel today and for that you’ve earned a sub 👍
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Thanks a lot! I appreciate this comment more than I can express in words. Even though I enjoy editing, I struggle with it sometimes. I use Videoleap and edit (and film) everything on my iPhone. I like it because I can edit anywhere and they’re always adding new things with regular updates. Thanks again for the comment! I’m honored that you subscribed!
@jeromesmith1333
@jeromesmith1333 Жыл бұрын
I installed these about a year ago in my 2016 F150 XLT and loved them as well. I did have some issues with the passenger side unit with the low beam not working and realized there was a short so I adjusted the wire as well. All-in-all I agree the good outweighs the bad and ugly.
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
See!! A lot of people have had the same exact issue and only on the passenger side! I agree the good outweighs the bad and ugly and I haven’t had any issues since. Thanks for the comment bro! Did you change out your taillights too?
@Ed209v
@Ed209v Жыл бұрын
I had the same issue on the passenger side when installing new fahren termitors. Both sides would also shut off while driving. I switched the LEDs from passenger to driver and vice versa l, and it fixed the issue. They work like a charm now, I don't know if the LEDs are side specific, but switching them somehow fixed the issue Update: 5 days later, the passenger side shuts off and on when it wants. No feedback from Fahren or Alpharex CS. So looks like I'll be ordering the the Auxitos
@haste15
@haste15 Жыл бұрын
After 1 yearish, my passenger side low beam is going in and out as of last night/today. 2020 F150, Alpha Rex Pros. Alpha Rex is saying to replace the halogen bulb and is playing dumb like this isn't a common issue.
@LivinWith3M
@LivinWith3M Жыл бұрын
Great video bro. Man those lights look great, but I hate you got dealt with like that. I had the nova series on legend with no problems but after your video discussing customer service, I don’t think I will use them again. 😉👊🏼
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Thanks a lot bro! Yeah I remember when you got the Nova series! I wanted them too but I needed the cheaper option! 😂 yeah I can’t say that I would go with them again either after this especially when there are so many other options on the market. Thanks again bro!
@blakemoore8063
@blakemoore8063 5 ай бұрын
Thanks for the video! I love my Alpha Rex's too & I wouldn't go back to stock but...I got the tinted Nova Series and now my Platinum pops but the sequential turn signals don't flash. The instructions say use the original halogen turn signal bulb which I did and once everything is put back together the LED DRL portion would/should flash amber with the turns on. But... the only thing flashing is the bulb. I'm currently going back & forth with them to resolve the issue. My next step is to send Alpha Rex a video of them not flashing like expected since words aren't doing the trick...wish me luck!
@MeAndCarKeys
@MeAndCarKeys 5 ай бұрын
Gotcha bro! The Nova Series is top notch! Sorry to hear about the issue. Sounds like a connection issue like something is loose. Does it flash at all? Even when you lock/unlock the truck? I think that’s probably a good next step. Just have to stay on them, like I said, they disappeared on me. Let me know how it goes bro! I hope they get you right!
@blakemoore8063
@blakemoore8063 5 ай бұрын
Oh, yeah! I love that start up sequence! And you're right these are the best for my 2017. But real truth I am not looking fwd to taking those bastards back off 😂
@noro1390
@noro1390 Жыл бұрын
Great video, I was looking into the Pro's for my Toyota Tundra since she's old and the stock headlights are hazy and have already been polished. This puts a lot into perspective and ultimately comes down to a really good product for the price with the obvious downsides. Very helpful video! I think I may just get the AlphaRex because who wants to spend $1k on headlights??
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
I agree! I couldn’t imagine spending 1k+ on headlights! I’m very happy with these Alpharex even with the minor issues that I’ve had. Thanks for watching and thanks for the comment! Let me know how it goes when you get them
@martiawesome
@martiawesome 4 ай бұрын
Whats your bulbs ?
@slenin13
@slenin13 3 ай бұрын
Great video !! Question anyone having problem with the day time running light flickering ?
@MeAndCarKeys
@MeAndCarKeys 3 ай бұрын
Thanks a lot!! Thanks for watching and for the comment! I haven’t experienced flickering. Is it happening on both sides?
@pepelenassir3240
@pepelenassir3240 Жыл бұрын
What Filomena’s led’s did you use for the headlights ? Just got a stock f150 n I’m still learning, great video by the way
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Thanks a lot! Congrats on the truck! Here are the links: The headlight housings are Alpharex Pro Series amzn.to/3zZgAqW www.alpharex.com LED H7 bulbs are from Auxito 15% off On LED bulbs with the code “Meandcarkeys” at checkout! auxito.com
@beefyjerkin
@beefyjerkin 5 ай бұрын
Man, thank you for posting this - I have the same headlights and have been dealing with the exact same issue for months. Going to try and see if I can do the same as you did to fix it... Has it held up for you still?
@MeAndCarKeys
@MeAndCarKeys 5 ай бұрын
No problem bro! Glad I could help. Yes it’s still holding up well! The only issue I had was one the turn signals randomly fell out and was just hanging, but no big deal just screwed it back in. Other than that, all is well. Let me know if it works for you! Thanks for the question!
@UnworthyMotors
@UnworthyMotors 8 ай бұрын
I’ve been looking into a set for my f150 and i wonder about the ones that have the built in LED’s. Are they permanent LED’s built in? I have a hard time imagining they would be as you’d be stuck if they went out. I assume by “built in” they mean they just come with a set of LED bulbs to connect versus using existing halogen?
@MeAndCarKeys
@MeAndCarKeys 8 ай бұрын
Sup! There are several different types; a few brands offer with LED bulbs. Alpharex offers a set with built in LEDs I think it’s called the Nova Series. And they are actually built in. They look amazing, but if you have an issue, you cant just replace a bulb, you’d have to have them repaired with a new set of LEDs.
@MeAndCarKeys
@MeAndCarKeys 8 ай бұрын
Check out my friend Livinwith3m video, he had them on his previous truck: kzfaq.info/get/bejne/irtpq6SgnreVeKM.htmlsi=7eMrwmri9lP0Z__4
@UnworthyMotors
@UnworthyMotors 8 ай бұрын
@@MeAndCarKeys thanks for the response! That’s what i could find. Most people didn’t want to risk the idea of a built in LED going out and having to replace an entire module. I believe I’m sold on going with the pros. Trying to decide on the LED’s to go in. I know a ton run the Hikari
@cristinoalvarez7048
@cristinoalvarez7048 Жыл бұрын
If my truck currently does not have Daytime running lights, after installing these do the DRL work automatically or do i have to "turn something on" in forscan or anything lie that?
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Sup! The included wiring harness should enable the drls for your truck. As long as you tap into with a fuse you be fine, but you can check with Alpharex to verify and make sure. Let me know how it goes for you
@aaronkowalewski659
@aaronkowalewski659 9 ай бұрын
Thanks for the great video!
@MeAndCarKeys
@MeAndCarKeys 9 ай бұрын
Thanks so much for watching and for the comment!!!
@cedrickcamacho1
@cedrickcamacho1 4 ай бұрын
for your turn signal,,, are you using regular halogen bulbs or led bulbs
@MeAndCarKeys
@MeAndCarKeys 4 ай бұрын
Sup!! I kept the stock halogens for the turn signals. I wasn’t sure if LEDs would affect the sequential lights. Thanks for the question!!
@1lowf150xlt
@1lowf150xlt 6 ай бұрын
I just recently bought my first pair of alpharex taillights. I had Anzo sequentials before and never once had a problem with them....at all! I put the Alpharex Luxx series tails in and immediately had an issue with the drivers side parking light and signal not working. If I grabbed the connector, it started working. Realizing that the issue was in the connection, I took my pocket screwdriver and very slightly bent the pins in the connector so it'd make contact with the trucks connector. That lasted about a week and stopped working again. Took them back out unplugged the connection, plugged them back in and noticed I didn't hear that "click" you should hear when the connection locks in. I had to squeeze the hell out of them to hear the click and get them locked together. Ever since I did that, everything is working correctly...knock on wood. Bottom line, these alpharex connectors suck judging by your problem and mine...🤷‍♂️
@MeAndCarKeys
@MeAndCarKeys 5 ай бұрын
I agree with you! These connections are horrible! With the price we paid for these, we shouldn’t have this problem at all. It’s a shame we both had to rig them to get it to work. I was considering those tails for my truck too… I guess I’ll look elsewhere. Thanks for the comment!
@1lowf150xlt
@1lowf150xlt 5 ай бұрын
Personally, I'd look at Anzo tails if you're in the market. I never had a bit of problem out of mine. I don't know how Morimoto or any other brand is but Anzos I can say work!
@winstonhall1485
@winstonhall1485 Жыл бұрын
Hello. I’m looking at a set of these for my truck. And I see you changed to led bulbs. Did you have any issues? Does everything work as it should?
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Hello! Other than the one major issue with the passenger side I stated in the video, no other big issues; everything has been working as it should. I highly recommend it! Also, I put links for them as well as the LED bulbs in the description if you’re looking to purchase. Thanks for watching. Let me know if you decide to purchase
@winstonhall1485
@winstonhall1485 Жыл бұрын
@@MeAndCarKeys did the bulbs you used have plenty of room for the dust cover still?
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
@@winstonhall1485 yes! They fit right back on with plenty of space left. And the caps on the Alpharex housings create a water tight seal
@jasonfleming2086
@jasonfleming2086 Жыл бұрын
When the drl went amber did you like it? I think the amber drl looks killer it’s too bad the the amber drls models cost a fortune lol. Love your set up dude looks awesome
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
I did like the amber look! It’s matched the amber lights in the raptor grill perfectly. I wish there was an option to switch it to amber. I’m sure there’s a way. Thanks for the comment and thanks for watching!!
@tonydalessio9454
@tonydalessio9454 11 ай бұрын
What Version of Auxito H7 head lights did you install? I'm really considering ordering these. I called tec support to ask if these could replace the OME LED head light on my truck. they said it would work and b/c I have the LED Halos already I would not have to install the DRL harness and would function correctly. Did you say yours functioned the same with out and with the DRL harness installed? Thanks for the help!
@MeAndCarKeys
@MeAndCarKeys 11 ай бұрын
Sup bro! This is the link for the Auxito H7 LEDs that I used. www.auxito.com/products/h7-led-bulb-16000lm-6500k-xenon-white-compact-design-halogen-replacement The projectors will function with or without. the only difference was the white DRL on the projectors won’t be on in the daytime unless you turn your headlight switch to the on position. With the harness, the drl will be on all the time with your switch on “auto.” The sequential turn signals work the same. I hope this makes sense. Also here’s the link for the original install video. This might help kzfaq.info/get/bejne/iNZlZ6WkrZmyf2g.html
@tonydalessio9454
@tonydalessio9454 10 ай бұрын
@@MeAndCarKeys do you know if these led light street legal?
@braydenbledsoe3252
@braydenbledsoe3252 Жыл бұрын
If these break, you're on your own. Did not get any responses from customer service when my 1k+ headlights broke 3 months out of warranty. Passenger side lowbeam/highbeam completely stopped working. I told them I was willing to work with them to pay the cost of whatever needs replacement inside the housing but no response.
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Wow bro! Sorry to hear that. And three months out of warranty?! Sounds just like my last conversation with them. Same thing no response.
@bipinshrestha1039
@bipinshrestha1039 7 ай бұрын
Can this work on 2020 f150 lariat supercrew
@MeAndCarKeys
@MeAndCarKeys 7 ай бұрын
The headlights for 2020 are shaped differently, but yes you can do the same thing. Here a link for your truck: amzn.to/46gbMeX
@GAMESFORUSdotNET
@GAMESFORUSdotNET 5 ай бұрын
How are the headlights holding up? Anymore issues with the running lights?
@MeAndCarKeys
@MeAndCarKeys 5 ай бұрын
They are holding up very well! I haven’t had any issues at all since posting this video…almost 2 years now! Are you planning to get some for your truck?
@GAMESFORUSdotNET
@GAMESFORUSdotNET 5 ай бұрын
Good to know, I have them on order so yes@@MeAndCarKeys
@Ebk1988
@Ebk1988 12 күн бұрын
Are the drl the same brightness on luxx and pro series?
@MeAndCarKeys
@MeAndCarKeys 7 күн бұрын
The DRL should be the same on both series since they’re both LEDS
@Ebk1988
@Ebk1988 7 күн бұрын
@@MeAndCarKeys thank u good sir now I just need to order some decent leds from Amazon so many darn options lol
@jimmyhorton8297
@jimmyhorton8297 Жыл бұрын
Sounds like you’ve got a bad connection in the harness for your headlight. They probably didn’t use high dollar connectors during production to keep the cost down. That’s the reason the Morimoto lights are 1500 bucks, they use OE style connectors and high end parts. Problem with the full LED housings is, if they go out, you can’t just replace a bulb, you are taking the whole assembly out. I’ve been looking at lights again lately, think I’m just going to do the LED bulbs. Lots of companies make bulbs for the amber parking lights and turn signal lights in my stock housings. I do like the sequential turn signals and the DTR though, that’s pretty sick. Merry Christmas, have a great holiday season.
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
I’ve heard that the quality is better with morimotos and they look amazing, but I can’t do that price tag! Although I’ve also heard that they come with a lifetime warranty and they’ll replace free of charge, but I’m not sure how true that is. I was tempted to take them apart myself and see what the real issue is but probably not the best idea! Lol Thanks for watching bro! And Merry Christmas to you too!
@jimmyhorton8297
@jimmyhorton8297 Жыл бұрын
@@MeAndCarKeys it doesn’t sound like the lights, maybe just the plug. Might be able to cut the plug off and splice on a good quality plug. I know my brother had to order new OEM plugs for his 2015 super duty when we put the Morimoto lights on it. I think you can get the OEM plugs and sockets on Amazon.
@DemonAngelTag
@DemonAngelTag Жыл бұрын
@@jimmyhorton8297 A few things. I had to adjust my screws but got my lights to align but took a while. The instructions for mine came on a little paper that you scan that takes you to a YT video that shows you how to install. The issue with the lights not working is the tap if you tapped into your Raptor lights as it WILL screw it up. (Had the same issue) I ended up using a relay for my Raptor lights instead of tapping into the ARexs no more issue. Just beware when tapping in because it does not like them and will end up shorting out.
@DemonAngelTag
@DemonAngelTag Жыл бұрын
@@MeAndCarKeys I had the same issue with my lights. The lights don't like being tapped into so if you tapped those Raptor lights in they WILL short out your lights and/or make them do strange things. I unplugged my tap for the Raptor lights to the ARexs and instead ran a direct relay to the Raptor Lights (Overkill maybe but they work) and no more issues at all. My instructions came on a little scan card where you scan it and it takes you to a site showing installation. I almost threw it out but it was there in my case. Keep up the great work on these videos.
@erikwhitman
@erikwhitman Жыл бұрын
I kind of think you should have added their website and other SEO type tags so the web crawlers could pick this video up faster and get their attention. You'd think they would want to make this right. Without the headache on the consumer that paid good money for their product. This is why I can't decide which lights to go with lol
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
🤔 Great advice! Will do! Thanks for this comment bro. I think I had given up on the whole idea and just wanted people to be aware especially since I heard of other peoples stories. But thanks for the comment and advice!
@erikwhitman
@erikwhitman Жыл бұрын
@Me And Car Keys I totally get where you're coming from. There's times I've even let stuff go because the headache is worse than the work-around. My thought was the tags would allow it to get to them at some point and if they choose not to do anything then that's on them. In addition you would still get the word out to people and not be out anything more than you already are.
@94jettameowpsst
@94jettameowpsst 7 ай бұрын
What kind of output do leds have in those housings? I have anzo switchbacks (got ‘em used) and have really expensive led bulbs and legit can’t see shit with them. They look bright, but the output is absolutely awful. Can you really actually see with them??
@MeAndCarKeys
@MeAndCarKeys 7 ай бұрын
Really?! I can see very well with these LEDS especially compared to the stock halogens. What brand LEDS do you have?
@94jettameowpsst
@94jettameowpsst 7 ай бұрын
@@MeAndCarKeysosram It doesn’t matter how high I adjust the lows, the only bright area is like 8’ in front of the truck. About to just pull the trigger on morimotos lol
@koldhearted1
@koldhearted1 Жыл бұрын
What did you do for the fog lights?
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
kzfaq.info/get/bejne/psqIhsKK19Pdlqc.html I put LEDs in the fogs as well! They are super bright! Here is the link
@koldhearted1
@koldhearted1 Жыл бұрын
@@MeAndCarKeys awesome thanks have you had any more issues with that passenger side light or did alpharex actually fix it?
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
@@koldhearted1 no problem bro! No I haven’t had any issues with it since then. Alpharex didn’t do anything, 😂 I zip tied the wiring up to the frame and it’s worked ever since.
@martiawesome
@martiawesome 4 ай бұрын
So hows the headlights been holding ul..?any issues with it right now man?
@MeAndCarKeys
@MeAndCarKeys 4 ай бұрын
Sup! They’ve been holding up well since this video. Only issue now is one of the LEDs in the daytime running light is not as bright as the others but it’s hardly noticeable. Thanks for the question!
@martiawesome
@martiawesome 4 ай бұрын
@@MeAndCarKeys what led bulb are you using ?
@Diycarguy
@Diycarguy 9 ай бұрын
Very good video
@MeAndCarKeys
@MeAndCarKeys 9 ай бұрын
Thanks a lot bro! Thanks for watching!
@Diycarguy
@Diycarguy 9 ай бұрын
I have to same problem
@MeAndCarKeys
@MeAndCarKeys 9 ай бұрын
It’s seems like this has happened to a lot of us!! My zip tie has held up! I haven’t had any issues since then
@jackhammr1751
@jackhammr1751 Жыл бұрын
Pretty good review and explanation. I am tempted to pull the trigger for the price point alone. I'm like you as far as the price tag...those morimotos will cost you the blood of your children.
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Lol blood if you children! You’re right! I couldn’t bring myself to pay that much! Thanks for watching! Let me know how you like them once you get them!
@williamnewman2959
@williamnewman2959 13 күн бұрын
Moto’s are all led and 5 year warranty
@MeAndCarKeys
@MeAndCarKeys 13 күн бұрын
That’s true… but also double the price!! 😂 but… honestly probably worth the extra cost to have peace of mind with the warranty 🤔 good point!! Thanks for the comment
@DH-cq9kg
@DH-cq9kg 4 ай бұрын
The poor customer service experience is enough to make me not want them
@MeAndCarKeys
@MeAndCarKeys 4 ай бұрын
Right!! If only I had known, I would have taken a different route too! That’s the reason why I didn’t get their taillights as well! Thanks for the comment!
@christopherpfleegor4447
@christopherpfleegor4447 Жыл бұрын
They f*ckin seriously wanted u to send them the headlight before they would send u a new one?!?!?!?!?!?!?!?!? And u STILL say they have good customer service? Sounds like their customer service SUCKS to me
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
😂 think about it in story form. I should have said customer service was good AT FIRST! 😂 but yes that’s what they told me.
@off-roadprojectsandfun6868
@off-roadprojectsandfun6868 Жыл бұрын
Yes… because anyone can call the company and say there’s a problem with them even if there isn’t, and if they didn’t have you send the old one back first, then they’re gonna risk you stealing one by saying yours is defective and it wasn’t then you got another for free
@christopherpfleegor4447
@christopherpfleegor4447 Жыл бұрын
@Off-road Projects and Fun I am well aware of that but here is the problem with that logic. 95% of that companies business is people like myself or MACK who install their products on their daily driver vehicles, now that company is telling their custome to remove the headlight and send it back to them so they can verify it is defective before they will replace it. So they expect that customer to drive around for one to possibly two weeks with a gaping whole in the front end of their vehicle, which is ILLEGAL by the way. So that means they r unable to drive that vehicle for a week or two. And if the light is not defective #1 what would be the advantage of the customer to say it is just to get another one, when they then have to send the old one back anyway, and #2 the request was not to replace both lights, and the company was not replacing both lights only the one... and if said customer does not send the defective light back in a timely manner then the company could charge for the replacement, I have dealt with many companies who have this kind of service for replacements. Usually they tell u they will send a replacement and if u don't return the defective product back within 7 to 10 days then u will be charged for the replacement.
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
@@off-roadprojectsandfun6868 good point. But I’m thinking from a customer point of view, I would have had to either uninstall both, or ride around with one headlight, or mixed headlights. But I see your point. There are a lot of tricksters out there looking to get over
@kkniskern
@kkniskern Жыл бұрын
Have the same issue drivers side on my ram. Turn signal out. Randomly. Playing with the harness fixes it. Anyone find a way to permanently address it??
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
On the drivers side? Yes that seems to be the “fix” move it around until it works and mount it there.
@danvesa1182
@danvesa1182 Жыл бұрын
Did u have to peel of the bezzls to color match? I am starting to think alpharex is a garbage company! Spent 1,300. On a set for my silverado, the nova!! And lol. What a joke they lie!
@MeAndCarKeys
@MeAndCarKeys Жыл бұрын
Yes you would, its like a traditional headlight setup. Alpharex is a very well known company. I’ve heard of people having the same issues as I had, but I’ve also heard people with no issues at all who swear by Alpharex. What happened with your lights?
@danvesa1182
@danvesa1182 Жыл бұрын
They sent me the wrong light's, their tech Edwin, probably guy u talked to, sounded great on the phone about sending me new bezels, never did, won't respond anymore, but as I was waiting the 10 day passed so even though they messed up, I now have to pay for shipping back. I have a custom shop scheduled to paint bezzls n grill, I will now loose my spot because of garbage alpharex.
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