How to Replace the Accelerator Flush Valve Seal in your Champion Toilet by American Standard

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How to Replace the Accelerator Flush Valve Seal in your Champion Toilet by American Standard

Рет қаралды 185,723

American Standard

Күн бұрын

Пікірлер: 162

@mrpayolla 3 жыл бұрын

Never in my +60 year life have I had a toilet that required more maintenance than my 9 year old American Standard 4266 (Champion 4). I have Chicago water and it ate through at least 5 seals (by the way, American Standards's OEM seals bubble and leak after while). Replaced the Fluidmaster, water fill valve, because it kept leaking into the overflow. The handle extension bent over time, wasn't very strong. Replaced it with a corky strong-arm. Also constant Chain issues. Breaking the flush valve seal (as the seal got older) , with the pull-chain took a lot of torque, eventually bending the flush-arm. If replacing the flush valve seal and o-ring doesn't this time with a QEM work, I'll take the tank off and replace the flush valve with a Nuflush flush valve. Ghost flushing is occurring. Never had all these issues with my 1992 American Standard conventional ballcock and flapper. Next time I'll buy a Toto.

@americanstandard 3 жыл бұрын

Hi Tony - We are sorry to hear that you are having problems with your Champion 4 toilet, and appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience. Please give us a call at 800-442-1902 so we can get some more details and help address your issue. Thanks!

@jordanmoir1076 Жыл бұрын

The ending was the best part and they make more products in America then your hopper

@vivian9803 Жыл бұрын

In my sixties as well. I just bought two of these toilets. One is working perfectly fine. The other has a wimpy flush and I'm trying to figure out how to fix it. Bucket full of golf balls? Please! It won't even flush one square of toilet paper unless I hold the lever down.

@ScottFichterrRandom 9 ай бұрын

@@vivian9803 Yeah the canister system SUCKS. I have to replace these fing things every six months

@temper6162 9 ай бұрын

Yes sir, I am having all of these same issues, I bought a house with one of these toilets and I have done more work to this damned toilet than anything else in this house (including replacing the bathroom vanity) and now I'm about to go to get more toilet parts for this toilet because right now you have to remove the tank cover and use your hand to pull all of the flush seal parts out one by one to flush as the plastic "screw" that holds it all together broke

@bert123 4 жыл бұрын

At 0:25 in the video, it doesn't really show this, but unscrewing that black plastic "nut" takes a bit of strength to unseat it for the first turn. There are a couple plastic "bumps" that you have to "click past" when unscrewing it. And again, when you're screwing it in, it takes a bit of pressure to get it to "click into" that position when it's as tight as it needs to be.

@dr.lashondareid7847 4 жыл бұрын

Agreed

@theresawiant3200 3 жыл бұрын

Yes, I'm having an awful time with it.

@ThrillhoWiggum 3 жыл бұрын

I've damn near broken my fingers trying to get it removed, and still haven't succeeded lol.

@savannahzmomma 3 жыл бұрын

Thank you! I'm suffering greatly and came here to see if I was imagining the struggle. I can see the stupid bumps and cannot get past them. I'm afraid of breaking this altogether.

@forty9er49221 3 жыл бұрын

@@savannahzmomma I had to end up using a pair of channel locks the first time.

@joegralka7020 2 жыл бұрын

I will never buy another American standard toilet again. Mine is 5 years old and I've put 3 of these on. Just replaced it, and it's still leaking...

@americanstandard 2 жыл бұрын

Hi Joe - We appreciate you taking the time to share this feedback with us, and would like to learn more about your experience. Please give us a call at 800-442-1902 so we can get some more details and help address your issue. Thanks!

@tyronne131 Жыл бұрын

Same

@ScottFichterrRandom 9 ай бұрын

@@tyronne131 same

@buckstopshere7305 7 ай бұрын

Same …hard water is a pain

@mr.q8023 6 ай бұрын

Same

@mauidan79 3 жыл бұрын

You do realize this is the worst design flaw ever in a toilet, right?? Absolute garbage. 5 gaskets in 3 years. But hey, making money even after the toilet is sold, that’s genius! I will never use American Standard again. We built a 410 house complex in Wailuku and I was able to convince them to not use American Standard toilets because of this. Would have been a huge headache with callbacks on these...

@Mike91337 2 жыл бұрын

What brand did you end up using out of curiosity?

@rugaru420 2 жыл бұрын

yeah what brand is the best ?

@theboyscout0156 Жыл бұрын

We’ve had ours for 10 years and this is the first problem we’ve had

@JoseChavez-fe2zb 10 ай бұрын

Same here , I bought it 3 years ago and the flapper does leak

@bobtribe 3 жыл бұрын

My American Standard toilets had been phantom flushing for years! It was rare at first, then it got worse, then I could hear water actively leaking... The blue gasket is some faulty material, it had bubbles filled with water protruding all around the thing. This caused the gasket not to seat quite right. I think American Standard needs to own up on this and do a product recall, I can't imagine how many gallons of water are wasted by this faulty material.

@americanstandard 3 жыл бұрын

Hi There - Please give us a call at 800-442-1902 so that we can get some more details and walk you through the adjustment. Thanks!

@savannahzmomma 3 жыл бұрын

I got the very same thing. Lost SO much water.

@daw162 3 жыл бұрын

@@savannahzmomma in 7 years of champ 4 ownership so far, I'm sure the toilet has drained more water through the poor flush valve assembly than it's flushed intentionally. It's already on the third ring after bubbles in the other. Water and sewer are 3 cents a gallon here. If you're not sitting near the toilet to hear it refilling periodically, you don't notice until it's running every several minutes. At this point, it's wasting two to 3 digits in gallons per day, and the retailers of the toilet don't sell original equipment parts, but rather higher markup compatible parts. For the design to be this poor is an indication of the manufacturers priorities.

@OCZ300M 2 жыл бұрын

Our Champion toilets have the original red flush seals, which have lasted for at least ten years.

@angelalimon7487 Жыл бұрын

After I had the American standard titan toilet installed I had nothing but issues. The water department came out to my home and said I used 12,000 gallons of water in 3 months which was the time the toilet was placed. Worst $209 spent on a toilet

@churchmouses4532 Жыл бұрын

OK Kudo's to the America Standard for either making something or buying a seal costing less than a dime that produces monumental aggravation for American Standard and homeowners many who pay dearly for every drop of water they wastes, as in this situation. Only in the movies, like the one above, does the screw come off so quickly and easily. Back home here in the house, I almost needed a pipe wrench to get it off and by the way when the actor screwed it back in he didn't finish the job as it was not seated on the float assembly correctly.

@thomasbentley3216 Жыл бұрын

Just like Wayne D said below, I used a needle to pop all of the blisters in the gasket, reinstalled it, and NO MORE LEAK! Probably won’t last forever but it buys some time and it’s free. : ) Water comes out of each blister so having something absorbent like a napkin is helpful.

@mojadofeo Жыл бұрын

What about the flapper without the nut on top? How do you remove it to replace the gasket? My toilet is only 2 months old and it's already leaking. It's very frustrating.

@roonbaob 9 ай бұрын

I was able to find @jeffviebrock2222's reply to @billhayes9608's comment which helped me remove it! Short answer, lift the flapper and grab the black plastic rod with one hand while you twist CCW on the flapper to unscrew it.

@rhondaswiftslack3528 2 жыл бұрын

Found a solution to the flush valve not falling back into place. We have very hard water and get lime build up. Short of replacing the whole flush valve (which was plumber's solution) regularly, just use vinegar. If you take the black plastic "nut" off you can access the lower assembly. I spray 9% extra strength vinegar onto the parts then with your fingers and an old toothbrush, clean off the lime buildup. Reassemble and all works well. For a while at least, until lime builds up again and process has to be repeated. Lots cheaper than replacing the whole valve.

@wayned2315 3 жыл бұрын

While I found this video informative, I've found that my flapper seal had also developed bubbles, about 1/16" to 3/16" in diameter. After trying to cut one of the bubbles I discovered that they are very similar to water blisters, so I worked over my seal by popping the blisters with a needle and squeezing them to drained the fluid, wiping the seal with a wash cloth to reveal any more blisters. I have no water softening system and have no longevity information to report, but then again I have not had to spend time and money on a replacement seal yet either. Has stopped the leak for now at least. Bought my Titan model toilet about 6 years ago.

@susiehernandez6652 9 ай бұрын

Did you have to take the flapper seal out to do that, right ?😊

@lancewolf2451 2 жыл бұрын

My champion 4 has been a great toilet...But, at only 3 years old the tank cracked and American standard sent me a new tank as the porcelain is guaranteed for life. However, the new tank came with a non buoyant flapper valve ( the original tank had a buoyant flapper valve). This means you have to hold the flush lever down until the water from the tank exists. I transferred the buoyant valve over and it worked normal i.e momentary push on the flush lever. This warranty experience started nicely but ended up to be very annoying.

@danlafontaine7207 Жыл бұрын

Why does this video go so quickly with no narration? People are watching this to learn. Why is there no explanation?

@garyosgood1837 2 жыл бұрын

How do you get a new gasket put on ? Mine does not have the black screw on top.

@roonbaob 9 ай бұрын

@xlavahott4547 11 ай бұрын

If I had a relative who was a lawyer, I would ask them to pursue a class-action lawsuit against American Standard for selling this defective product. I have never had to replace a seal yearly to prevent my water bill from going up by 50%. I will never buy another American Standard product.

@billhayes9608 3 жыл бұрын

The new version of this flapper does not have the screw on top. It is one piece. I have called American Standard twice and had to convince the person on the phone that there is a new version. I was sent the parts kit for the version shown in this video. I was sent some instructions to try and hold the plastic stem and turn top housing counter clockwise. This didn't work it felt like the stem was going to snap. I showed the instructions to a plumber and he attempted to change it and said the same it would brake before it came apart. I had this toilet installed as part of a renovation in October and it has been leaking since day one. Not impressed at all and will replace with a Kohler soon

@mrpayolla 3 жыл бұрын

Not sure who's engineering and testing their design and suppliers. Seals bubble and leak.

@roberthowell7095 2 жыл бұрын

@@mrpayolla I have the same issue that Bill described. I call American Standard, and they sent me out a new seal, and tried to replace it, but was worried I would break the plastic stem. Will order a new flush valve assembly before trying to replace the seal in case I break the plastic stem. The older version of the flapper assembly seems easier to replace the seal on a regular basis without the worry of breaking the plastic stem in the whole assembly. Then you are left with a totally useless toilet. Will try this once and see what happens moving forward. Like yourself, will be looking and researching a Kohler or other brand. Not happy with the Champion 4, should be pulled off the market. FYI, mine is only 1 YEAR OLD and spending too much time on this problem. Will try this correction once, then I will buy another brand of toilet to replace my newly purchased toilet. Will another valve assembly work as a replacement that is proven to have a trouble free Flapper valve, that is also easier to replace every 10+ years, and not every year on the Champion 4.

@MatthewGore 2 жыл бұрын

Thanks! This was a huge help. Once I knew that I was supposed to unscrew the whole top from the stem, I managed to do it, and the rest was easy. It did take some patience to unscrew the stem... I hope I don't have to do it too often.

@bluecivicguy 2 жыл бұрын

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@jeffviebrock2222 2 жыл бұрын

The newer "Improved Champion" flapper (comes with the Titan Model 4149A American Standard) requires you to hold the guide rod below it and simply unscrew (CCW) the upper part of the flapper. The lower part of flapper (lower float) twisting slightly clockwise, NOT CCW, and remove. The newer design has less chance of leaking due to the lack of another seal where the older black nut on top was, but they are very sensitive to the water level in the tank. I had one start leaking by trickling into the bowl and I could hear the fill mechanism kick in every five minutes and 20 seconds. Called American Standard before heading the hardware store (luckily) and talked to Taylor, she said the water level on the drain tube has to be between 1/4-inch and 1/2-inch from the top. Any higher and it leaks, any lower an it leaks, which I confirmed to be true. Once the water level was right, I had no problem on this 3 month old toilet. The customer service at American Standard is phenomenal. I called on a Saturday, figuring I'd have to leave a message. After punching the 3 buttons 1, 2 and 3 to get to consumer toilets and faucets, an ACTUAL PERSON answered the phone and had me fixed up within 5 minutes. She even stayed on the line, actively, while I made the adjustments and tested it. She also sent me the instructions to remove said flapper valve if necessary in the future and said there is a 10-yr warranty on this Titan toilet. She said if it does end up leaking with the water level set properly, to simply email her and she'll gladly send out replacement parts for this one or any of the other 3 we just installed in a rental.

@Dave_Boyer 2 жыл бұрын

6 years, and I’m changing it for the first time. Love this toilet!

@americanstandard 2 жыл бұрын

Hello Dave - We are so glad to hear that you are happy with your Champion Toilet!

@NuFlush1 Ай бұрын

Here is a video discussing the NuFlush replacement for the Champion 4 Flush Valve: kzfaq.info/get/bejne/f7pinMVi1Zi6lac.html

@rdb-tk4hu Жыл бұрын

Short-term fix: I lifted the flapper and felt for the water bubbles on the seal and pierced them with a razor blade as I saw on another video. It's working..... This toilet is about 6 months old and I agree with everyone else that this is absolutely the worst engineered / designed flush valve.

@susiehernandez6652 9 ай бұрын

Can you link that video please. Just do search of your history and should be easy to find.

@rq23rq 3 ай бұрын

I agreed, I have American standard toilet and I have to replace the seal as well. They do this to get money out of American citizens whether through our utility (water) bill or maintenance repair cost. This toilet is perfect designed to get money out of American citizens.

@McGooglez Жыл бұрын

Idk if it's me I came here for the information and stayed for the beat

@Taloth1969 3 жыл бұрын

I have a 4215a and it doesn't unscrew. There is no seam . It is one solid piece.

@Bootstrahps 3 жыл бұрын

I have the same problem! Not one video or post online about this stupid newer design (I’m assuming it’s newer) American standard is a toilet I’ll never buy again, dropped a lot of money and it’s running and having problem after only 6 months!

@redskeeter1 Ай бұрын

You have to use a small screw driver to lift up the chain holder to get over the tabs. It’s a stupid design.

@chipdillard9738 2 жыл бұрын

Excellent video not filled with meandering verbosity. Very helpful!

@americanstandard 2 жыл бұрын

Hello Chip! We are glad to hear that you found this video helpful. If you ever do need further assistance, you can always give us a call at 800-442-1902 and a member of our Consumer Connection team will be happy to help. Thanks!

@abdonmorales7361 2 ай бұрын

My is 5 months old and is Leaking,my old toilet I had it for 20 years no problem until it develop a Crack a t the Base (didn't leak) I only replace the float once.

@macdaddymac6785 11 ай бұрын

it be nice if you updated your video to show the new design that has no thumb screw, how to get the thing apart (in the toilet) and that the new problem is the bottom lock ring falls off, loosening the gasket, (not necessarily blistering up ) and allowing for a leak. It took me 10 hours of actual research , 2 days, ( no help from AS videos) to find a guy with the video that shows it. Now i can't find his video again to save my life or I'd be linking it here.

@susiehernandez6652 9 ай бұрын

Did u try searching your history with keyword toilet or flush valve? I'd love to see that video

@ajcraven50 3 жыл бұрын

The center rod dropped down through the tank and into the bowl when I unscrewed it. Once it’s down there it’s gone unless I take the bowl/tank apart. Bad design that it’s able to do that.

@americanstandard 3 жыл бұрын

Hi Adam! Although it does not occur often, it is possible to accidentally drop the part into the bowl during repair. We apologize for the frustration! If you have any questions, please give us a call at 800-442-1902 and we'll be happy to help. Thanks!

@Oldcarnut63 2 жыл бұрын

@@americanstandard can we call 7 days a week or just m-f

@americanstandard 2 жыл бұрын

@@Oldcarnut63 Hi Larry - Our Consumer Connection team is available Mon-Fri 8AM - 7PM EST & Sat 10AM - 4PM EST and can be reached at 800-442-1902. Thanks!

@Jam1eFoster 2 жыл бұрын

Exact same thing just happened to me. No idea what to do!

@Oldcarnut63 2 жыл бұрын

@@Jam1eFoster same here

@JC-dt4jq 2 жыл бұрын

Someone deleted the part of the video where the tank has been removed to disassemble the flush valve from the tank...................??????????????????

@LeoLipert 2 жыл бұрын

I have the same problem as others. My model does not have a plastic nut on top. The top half is one piece. I cannot grip the guide firmly enough to unscrew the top. I'm afraid of breaking something. Hey American Standard, what do I do next?

@lisafowler8246 2 жыл бұрын

Same issue, any word on how to resolve?

@LeoLipert 2 жыл бұрын

Nope. Crickets

@robinsonmertilus5232 2 жыл бұрын

This video doesn’t tell you that you have to line of the notches. Nor does the package instructions. Is that supposed to be kept a mystery?

@stephencook9311 Жыл бұрын

Thanks for this. I also found it useful to wipe all the surfaces that mate to seal with vinegar to remove old water deposits.

@zergenzerg6853 2 жыл бұрын

Welp. This dam toilet cost me over 300$ of water in the last 2 months. I might just suck it up and get a new toilet and stay away from American Standard. I just got this toiled under a year ago.

@americanstandard 2 жыл бұрын

Hi There - We apologize for the inconvenience you are experiencing! Please give our team a call at 800-442-1902 so we can get some more details and troubleshoot your issue. Thanks!

@eddie200112 Жыл бұрын

Same here.

@Mdogbrown 4 ай бұрын

Put new seal on, still leaks. I’ve never had so many problems with a toilet. I guess I’ll replace everything and see if that works.

@Tomrod07 2 жыл бұрын

These toilets suck. I bought an American standard toilet brand new and I’m about 8-10 months of ownership it started leaking and won’t stop. Almost $200 down the drain, not including the water it is wasting.

@michaelbrown6686 2 жыл бұрын

Have 3 American Standard toilets in my home. Thankfully 2 of them are Cadet 3 models. To me the Cadet 3 has a better flush even though it has a flapper. Had I known that at the time I bought all 3 then my masterbath would have been Cadet 3 as well. The 4 means a 4" flush valve and the 3 means a 3". Love the Cadet 3 but don't like the Campion 4.

@americanstandard 2 жыл бұрын

Hi Michael - Thanks for choosing American Standard! We are glad to hear you are happy with your Cadet 3 toilets, and appreciate you sharing this feedback with us. You can always give us a call at 800-442-1902 so we can learn more about your experience. Thanks!

@dccosby 4 жыл бұрын

Newer gasket SHOULD be better quality, I've seen they need replacing every couple of years. ABSURD, AMERICAN STANDARD change the gasket material so this is NOT a regular occurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!

@maryloulou370 10 ай бұрын

Great Video. I love a SHORT informative video that's to the point. Excellent!

@CaptainMarvel007 5 ай бұрын

Removing the valve is so frustrating. The black screw is tight as hell, and opening it is a nightmare! Once I gotten unscrewed and replaced the blue gasket using the American Standard brand, if you don’t tighten up the black screw, water will scape, so it’s a pain in the neck to find the proper tightening with this piece of crap!

@ajt51508 11 күн бұрын

Ive had mine for 6 months. Im taking it back and getting a kohler. This is not acceptable

@rbanerji 2 жыл бұрын

Useless. This video did not show how the entire apparatus was removed from the toilet since American Standard flappers are attached via a rod with a wider base. I've also lost the stupid clevis pin somewhere in the tank with no way to retrieve it. I bought a Fluid Master flapper but there seems to be no way to do swap it out--only to replace the seal.

@falloutforever88 3 жыл бұрын

They don't like hard water

@mrpayolla 3 жыл бұрын

Live in the Chicago area, agree.

@lilfannyflapjack 3 жыл бұрын

Video is too fast for people who don’t know what they are doing. Which is why they are watching the video.

@thomasbentley3216 Жыл бұрын

My toilet leaks at the gasket after about 3 yrs if use. I ran my finger around the seal surface and also feel many bumps. They feel just like a blister. I found this video in hopes that I might be able to fix this cheaply rather than replace ALL the guts. Very disappointed to learn that it appears everyone else has the same problem. After reading, I am not sure I should try to twist off the black thing (looks like a wing nut) b/c it might not be a separate piece.

@americanstandard Жыл бұрын

Hi Thomas - We're so sorry hear that you are having problems with your Champion toilet, and would like to connect with you to learn more about your experience. Please give us a call at 800-442-1902 so we can get some more details and help address your issue. Thanks!

@GrahamWoodchip 3 жыл бұрын

have a champion 4 but mine does not have the black unscrew plug how do i get it off

@americanstandard 3 жыл бұрын

Hi Graham - Can you please confirm you have a Champion 4 toilet by verifying the model number? It should have a four digit number, inside the tank, that begins with the number 4. If so, please give us a call at 800-442-1902 so we can further assist. Thanks!

@GrahamWoodchip 3 жыл бұрын

@@americanstandard 4149a

@GrahamWoodchip 3 жыл бұрын

@@americanstandard i have and still waiting on reply Case Number 01133240

@Bootstrahps 3 жыл бұрын

@@americanstandard great customer service 🙃

@eddie200112 Жыл бұрын

SImple. You dont get it off! They make you replace the whole assembly!!! But who cares if we waste materials and fill landfills if we can squeeze out a couple extra bucks from our customers.. Am i right. am i right...

@ryru2093 3 жыл бұрын

@AmericanStandard I woke up this morning to find my toilet running. I looked around the green clamshell and seal but can't find anything wrong. Well, upon looking online, I don't think the bottom green part (poppet?) is supposed to come off the stem. I can feel that I am getting the notches seated, but there seems to be no way to get the bottom part to lift. Should there be something retaining the bottom green part? Can I glue the underside to the post, or make some kind of cotter pin that can raise it?

@americanstandard 3 жыл бұрын

Hello Ry - If your Champion toilet is “running”, a likely source of the problem could be a valve seal that needs to be replaced. See the following replacement part installation video for further details: kzfaq.info/get/bejne/jLlpoN2km5rTfJc.html If you ever need further assistance, you can always give us a call at 800-442-1902 and a member of our Consumer Connection team will be happy to help. Thanks!

@ryru2093 3 жыл бұрын

From the look of it, it wasn't just the blue seal. When I use the flush lever, the black/grey pole that goes through the middle of the clamshell completely pops up. The clamshell stays in place and does not move. If anyone else sees this, a temporary fix that is working so far has been to wrap a few twists of electrical tape on the underside of the bottom of the clamshell. This lifts everything. The flush may be somewhat harder but it works.

@eddie200112 Жыл бұрын

On my American Standard "Titan" you cant change just the seal. You have to replace the whole assembly. Same assembly as in this video but they dont have the screw seal on top so you can take it apart. Very sad business practice! Avoiding this manufacturer in the future.

@susiehernandez6652 9 ай бұрын

I think you can change just the seal. I was reading thru the comments and the flapper separated to get tot the seal but does so in a different way that's all. Looks like the nut was an issue so was removed. What I've read says to lift flapper up, hold stem while twisting flapper CCW.

@miituube 3 жыл бұрын

The video goes from showing how to remove the bead chain from the trip lever in a tank to showing a valve assembly that is not installed in a tank. Makes not sense.

@rockridgefarms Жыл бұрын

How the hell does the flapper leak without seeing water running in the bowl

@francismiller7615 Жыл бұрын

Your water is coming out the very bottom of the fill hole and not the top fill holes.....Take some some food coloring pout in your holding tank wait 1/2 or less and when you see the food coloring just ever so slightly flush the handles you will see the leaking in the bottom of the fill hole. Your flapper is bad replace the flapper buy pushing little arrow piece at top of green flapper to the ramp "Notches" at very top of flapper part.... kind of hard turn to your right and then thread on off the flapper and put a new one on it!!!

@MrOzonkiller 9 ай бұрын

Get used to doing this. They're only going to last a year, tops

@comeonman1100 3 жыл бұрын

Those black nuts don’t turn easily in real life.

@americanstandard 3 жыл бұрын

Hi Daniel - Sorry for the frustration! We recommend giving us a call at 800-442-1902 so we can get some more details and help address your issue. Thanks!

@comeonman1100 3 жыл бұрын

@@americanstandard I got it loose with plyers.

@zacharytbaird 3 жыл бұрын

Replaced gasket seal with new white one, still leaks and the notches are aligned when put together... it drains right to the flush valve seal too so i know its not the valve itself. Unacceptable and a waste of time, money, and more importantly water.

@zacharytbaird 3 жыл бұрын

ALSO, i got the seal kit from AS themselves, not an off brand from home depot or anything. disappointed and will be calling for a refund on this toliet.

@susiehernandez6652 9 ай бұрын

@@zacharytbairdan off brand is probably better since the AS seals have issues.

@Acklon Жыл бұрын

Idk why yall decided to make a completely different product from everything else on the market. This isnt rocket science. You dont have to be /special/

@rickpeters9174 Ай бұрын

Ive had this toilet fir 3 years. I am on my 4th seal. Issues with the flush arm being bent, ive wasted probably over 150 bucks of water bills just cause its always running cause i dont have time to tend to this peice of garbage all the time. Im just gunna get the kohler toilet i have upstairs and pay more now but it will pay off and save myself the headsche which is this stupid toilet!

@markfixitright 9 ай бұрын

Good vid but music is way annoying and writing too small. But, thnx

@reachvimalm Жыл бұрын

Horrible design to replace it and needs gasket replacement every 6 months

@sftgolfer2000 11 ай бұрын

Had to watch in 0.5 speed just to see what’s going on.

@fuqui035 3 жыл бұрын

Never got his hands wet

@MrPolamaluinyourface Ай бұрын

Not even a year old and it leaks. Not one but two of them. Stinks

@georgepoirier9014 Жыл бұрын

Extremely anoying background music.

@whieber Ай бұрын

First this isn’t real life. Show it done in a tank which is not easy. 2. The plastic rod will fall inside the tank if you aren’t aware it can and you’ll have to disassemble the whole toilet to retrieve it. Going today to get a Toto. This product is a disrespect to the name American Standard.

@user-lp3cf5yn5b 10 ай бұрын

You know how to get this fixed? Report them to the EPA. I don't know how in the hell they can get this crap certified to be efficient when they waste the hell out of water. My toilet is only 8 months old and I'm already having to screw with this crap.

@jknows7884 Жыл бұрын

if you look after the repair was made the top retainer is not screwed on all the way, like it was at the beginning of video. this is a poor excuse for a repair video.

@TomMack530 3 ай бұрын

Can do without the music

@redpillforreal3053 2 жыл бұрын

Terrible design, good video tho

@americanstandard 2 жыл бұрын

Hello There - We appreciate you taking the time to share this feedback with us. You can always give us a call at 800-442-1902 so we can learn more about your experience. Thanks!

@redpillforreal3053 2 жыл бұрын

@@americanstandard I appreciate that. It’s smart to make it color change from blue to white when the seal goes bad. But, I installed a new seal and it’s already leaking through again.

@americanstandard 2 жыл бұрын

@@redpillforreal3053 Where is the leak occurring? Replacement of a gasket or valve may be required. For assistance in determining the correct part for your tank, or if you need additional assistance troubleshooting your problem, feel free to call our Consumer Connection Team at 800-442-1902.

@TheeShapiro 3 күн бұрын

Worst design ever. Came here to find something better. Upgrade and replace to the Nuflush that fits this. Will never buy anything American standard again for as long as I live.