An Introduction to Dental Insurance Plans, Terminology and Billing!

Рет қаралды 35,797

Күн бұрын

Does your team sound comfortable when speaking to patients about their dental insurance?
As dental insurance is not exactly our forte, we have again called on dental insurance expert AND Front Office Rocks Instructor, Colleen Huff, who LOVES talking about dental insurance to help teach us more about this often misunderstood part of our job in the dental office.
Colleen is here to help us better understand the ever-changing dental insurance plans, the different types of insurances that are out there and to explain to us what all those insurance terms really mean. If we aren’t familiar with the terminology and a patient calls in, a patient that is on par with your practice may get turned away without us even knowing!
Take a moment to listen in on our video chat to find out about the proper use of these commonly used dental insurance plans, insurance terminology and MORE!
-- EPO / DMO
-- PPO / PDP Networks
-- ACA and Union Plans
-- Medicaid
AND more!
We would also love to have you and your team join us LIVE in Utah! Our Live Attendee seating chart is nearly FULL though and we do recommend purchasing your tickets soon! Can’t make it to Utah? Did you know your team can also tune in virtually right from your office to attend this workshop?
If you & your team want to:
-- Understand insurance “language”
-- Establish consistency when discussing treatment and estimates
-- Differentiate the specifics of insurance plans, coverage, and maximizing it for your practice
-- Increase claim submission efficiency and reduce denials
-- Help patients understand and answer questions regarding balance
-- Avoid the TRAP of Too Much Information (TMI)
-- Get a handle on AR and the stages of billing and collections
....Then you need to lock in your ticket package BELOW! frontofficerocks.com/event/de...
(IMPORTANT NOTICE: ANY team that purchases tickets to our April event will get early access to our brand new Front Office Rocks Insurance Mastery Course - coming soon!)
WANT TO EXPLORE OUR CURRENT COURSE TRACKS? Get started with a membership at Front Office Rocks to explore and share our growing library of dental team training videos, documents and resources with your entire dental team! frontofficerocks.com/dental-t...
Follow along with our other social media channels!
Find Laura and Front Office Rocks online via:
Instagram / frontofficerocks
Facebook / frontofficerocks
Twitter / dentalrockstars

Пікірлер: 21

@Eiledon23 3 жыл бұрын

I am after 34 years of being an RDA am making the move From Back to Front and found this very helpful in understanding the basic of what these plans are. THANK YOU!

@Journeestothesmokeymoon 3 жыл бұрын

You and I both are doing it sister!

@chrizarban5817 3 жыл бұрын

As dental provider services representative, it is very helpful for me to understand better about dental insurance.

@MelissaRae1975 Жыл бұрын

OMG thank you. My OM sent me this video as I am green in the industry. I am late 40's and transisitioning from the energy industry to dental and this was SO helpful. I am feverishly taking notes. THANK YOU

@ittywheeler8169 4 жыл бұрын

Thank you! I'm a current RDA considering switching from back to front and I found this video very informative.

@LauraHatchFrontOfficeRocks 4 жыл бұрын

Glad it was helpful!

@greycimaee07 3 жыл бұрын

If I may ask , what made you want to switch ?

@ittywheeler8169 3 жыл бұрын

@@greycimaee07 Hey, honestly there are more growth oppurtunities in front office (my personal opinion) and they get paid more.

@kristinec.palang9132 2 жыл бұрын

Thank you so much for this training! Very informative- love how you itemize each terms/kinds of insurances. I always freak out when it comes to insurances and this is good to know even as a consumer or patient.

@Kaushalnehu 4 жыл бұрын

Very helpful Laura.. I will wait for such videos. One suggestion is that, please make/present the videos with PPTs/Slides.

@casingadreamw.nuecases1293 4 жыл бұрын

Thank you for your time . I’m using this time to review I’ve graduated in 2013 and haven’t worked since 2014 I want go back bit I forgot a LOT

@domfaithful52 6 ай бұрын

So Maximum Individual Calendars yr is that the amount total the member could use to pay for treatments? No matter what treatment code specifies? What if it says deductible denotes 100 % of exemption. Also, if insurance companies does not use subcategory such as major it’s all in including in one category for instance periodontists, endodontist, restorative, oral exams etc

@BornOnASaturday 4 жыл бұрын

What would you recommend for a college student? My health insurance is covered through my school, but dental is not.

@domfaithful52 6 ай бұрын

Would you explain COB if it’s standard how does this apply to their policy

@Journeestothesmokeymoon 3 жыл бұрын

Ive been an RDA for over 20 years and its a whole new world up front. But I want to know. If anyone has any other good vids to learn from then plz send them my way.

@mariaph9700 3 жыл бұрын

I have Hmo dental plan but not happy with the services. I need a rct done, can I go to another dentist wHo doesnt accept my insurance and pay cash?

@simplysweettee2018 2 жыл бұрын

You could actually. At my office we will file with your insurance company and see what they are willing to cover.

@kerryhegarty5786 4 жыл бұрын

Where does a company like Dentaquest fit in the matrix above?

@lauranelson9204 4 жыл бұрын

Dentaquest falls under the Medicaid/Government plans. This is a company that is called a Medicaid Managed Care Plan. These companies administer the plans for things like " Child Health Plus" plans within different states. You follow the medicaid guidelines and it is the type of plan that you cannot charge the patient anything outside of what the plan allows. Meaning if you bill something wrong you cannot charge it to the patient if the insurance does not cover it.

@kerryhegarty5786 4 жыл бұрын

@@lauranelson9204 Many thanks Laura. Most helpful. Do you see movement in the dental community toward a value-based system, incentivising dentists to focus on prevention?

@lauranelson9204 4 жыл бұрын

@@kerryhegarty5786 I wish that I could say yes but not really.