Some retailers are looking into getting rid of self-checkout, amid theft and customer complaints. Retail expert Liza Amlani says she's not surprised that self-checkouts haven't been a success, saying it all comes down to the 'customer experience.'
»»» Subscribe to CBC News to watch more videos: bit.ly/1RreYWS
Connect with CBC News Online:
For breaking news, video, audio and in-depth coverage: bit.ly/1Z0m6iX
Follow CBC News on TikTok: bit.ly/3TnHioe
Follow CBC News on Twitter: bit.ly/1sA5P9H
Find CBC News on Facebook: bit.ly/1WjG36m
Follow CBC News on Instagram: bit.ly/1Z0iE7O
Subscribe to CBC News on Snapchat: bit.ly/3leaWsr
Download the CBC News app for iOS: apple.co/25mpsUz
Download the CBC News app for Android: bit.ly/1XxuozZ
»»»»»»»»»»»»»»»»»»
For more than 80 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.