Bill discusses the importance of accepting credit cards in today’s digital age, advises against charging customers for credit card fees, and suggests raising prices to cover expenses transparently.
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Accepting credit cards is vital in the digital age 📱
Transparency is key when dealing with expenses like credit card fees 💳
Raising prices to cover expenses is preferred over charging credit card fees 💵
Customers may feel deceived if hit with unexpected fees on their bill 💸
Adapting to modern payment methods is crucial for staying competitive in business 💼
Clients may prefer businesses that do not pass on credit card fees to them 🙅
Being upfront about pricing and expenses builds trust with customers 🤝
Key Insights
💳 Accepting credit cards is a standard practice in today’s business world, and failing to do so can make a business appear outdated and inconvenient.
💸 Charging customers for credit card fees without prior notice can lead to negative perceptions and feelings of deception, potentially harming customer relationships.
💵 Transparently adjusting prices to cover expenses, including credit card fees, is a fairer approach that builds trust and avoids customer dissatisfaction.
📱 Adapting to modern payment methods is essential for businesses to remain competitive and meet the expectations of tech-savvy customers.
💼 Businesses that prioritize transparency and customer trust by avoiding hidden fees are more likely to attract and retain loyal clientele.
🙅 Customers generally prefer businesses that do not pass on credit card fees to them, as it can be seen as an inconvenience and lack of consideration for their needs.
🤝 Building trust with customers through upfront pricing and transparent business practices is crucial for long-term success and positive customer relationships.
Are Your DJ Business Payments Methods Up To Date? | Creative License with Bill Hermann #387 #djntv
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