Let me know your worst DIY finds...

You handled that situation perfectly and added a touch of class with not accepting any payments. Fair play, Jordan.

This is probably the most shocking and surprising thing I've ever seen. I've never seen an electrician not charge before

My dad was a time served electrical fitter and ran teams fitting lifts by age 18. He was a stickler for never making mistakes. One day I caught him charging non rechargeable batteries and it was the first sign of his alzheimers. You did a good thing and I had a similar conversation with my dad. I also 'accidentally' broke his table saw and borrowed his ladders.

What a legend, the fact you took on the job then stayed to complete without charge. The world needs more people like you. Hopefully that couple get the help they need.

This is the content we want! Not all perfect solar installs and car chargers. Jordan at his best here showing compassion and understanding 😊

Can we just take a second to appreciate that Jordan proably spent 3-4 hours working on a rats nest of horrors for free. And then told the customer the truth.

Jordan, I’ve been an approved NICEIC sparks for over 40 years, and just wanted to say you dealt with that exactly the Same way I would have, very fair and very honest. Over my 44 year career (time to retire I feel lol } I have come across some horror story installations where u just have to leave them safe but walk away whilst recommending complete rewire as you did. First video of yours I’ve watched btw.

For me it was the dangerous lack of common sense that I find terrifying! Screws through an extension block! Who in the hell does that?? Fair play to you for staying calm and leaving it as safe as you can! Also hats off to you for finding the fault and fixing it among that mess in three hours!!

The worst I've seen is at my own house - A 30A RCD began to pop after heavy rain, so there's the clue. Finding and ditching a spur that fed the shed cured it, but curiosity and time allowed me to investigate the cause. Digging up the garden to find the cable, a 13A twin socket had been used as a cable join then filled with silicone and then buried in a plastic bag.

Had to laugh when you said "at least he doesn't have a socket in his bath"

Ring Circuits: "Save a little bit of copper, but increase billable hours by 400%"

The ending was so important, he needs to learn his lesson and he took it like a champ, it's nice to see someone take constructive criticism on the chin and accept that it's time to hang up the tools, I nearly ranted about how he was putting him and his neighbours at risk, but, given how accepting he was of his mistakes, he's already learnt that lesson from you. Great video, and important for all DIY fans to watch, so as to not get ahead of themselves or think they can do anything and everything.

Best video in ages. Started it on the toilet and ended up watching it all the way through 👏🏼 . Pray for my legs 😅

Massive respect to you for not taking advantage of vulnerable people. We'll all be like them one day and I hope that people like yourself are there for me too.

Poor guy had dug a meteoric crater for himsef and you helped him out - hats off to you.

"Cave of wonders" & "I want to go home". Im still laughing hard. Pure gold 😂

There’s no way I could’ve left that job without just having a quick look at where that spur ended up!

Corey's work has gone downhill since leaving Artisan and now you have to fix his work 🤣

Good honesty with the DIY spark there.. some people just need telling. Complete disregard for safety, which if the worst had happened, could have affected next door as well as their house if it's semi or terraced. Shocking.. literally

Great video...I'm a local handyman and on occasion do very small electric jobs (generally replacing existing light fittings, plug sockets and light switches) but this gentleman has been prepared to 'fiddle' with electrics in his own home way way beyond his obviously very limited skill set. He's obviously happy to put himself and his own family at risk. God knows what sort of state he's left other properties in. You were brilliant with how you dealt with him and this video has reinforced the need for me to constantly check that I'm happy and capable of doing jobs I'm being asked to do. I've certainly refused plenty but the things customers have asked me to do tells me there are plenty of people out there prepared to take the risk of having unqualified people working on the electrics in their home or doing it themselves. Thanks

This is the content we love! No expensive cameras, b-roll or fancy slow-mo’s. Handled brilliantly too.

A full rewire of that house would make for a good small series of episodes, I wonder if a sponsor would make it worth it. You could be the mr beast of electrics!

Great video. I watch your content when it pops as there's always something to be learnt. I had a new kitchen fitted when we moved in and had and extension done and when it came time to replace the integrated dishwasher i found a double wall socket laying on the floor with the dishwasher and freezer plugged into it. This is next to the sink! All the appliances in the kitchen are running off fused spurs but one isn't connected at all and the tail was folded back on itself and stuffed into the hole in the flooring! Needless to say I'm not happy, the builder is long gone and i need to get this fixed properly. Thank you for shedding the light on some of these horror stories and telling the community how it should be done. Great job!

should just tell the wife, she’ll never let him touch any wiring ever again. surer than a padlock on a breaker box.

You are a good man for helping out the elderly couple. Nice job sir, increased my respect for you massively.

You handled the situation very well. Quite right that you called him out on how bad the situation was.

That is absolutely kind & smart of you to do (not charging them). I have only seen one house that came even close to this. The house had extremely old wiring that was deteriorated so bad that just touching with anything made the installation fall off exposing bare wire or allowing the neutal & common to touch. Then there was paneling installed with nails driven right into the electrical wire. I just told them that it was too far gone, I was afraid to do anything because of liability issues. I showed them the issues and didn't correct anything. You did the right thing. I thought the same thing when he asked for your business cards....lol. Hopefully they will somehow get the wiring reworked (the correct & safe way). Thanks for sharing this and it was definitely a mess!

You did your duties to perfection sir. Dont worry about Liabilities as you are not responsible for the DIY Disaster and you told the client exactly the truth. You would do well to send the danger notice to reinforce your position. I once had a situation where DIY Gas was the problem. A boiler had been mounted in a roof space hanging from two 2x1 battens from the rafters and each batten was just nailed with 1 nail and the wood was split. I arranged Gas Safe inspection who immediately closed off the Gas supply to the property, rightly so. My relationship with client went from 100% to 0% instantly yet I did the right thing. DIY is deadly in the wrong hands. Well done to you sir. True pro 100%.

I have done a lot "pro bono" work, usually for elderly ladies living on their own on a tight budget. You 100% did the right thing.

You handled this situation so well. 👏 Very wise not to accept any money or leave a business card. I hope they have access to YT to watch this back!

You did a great thing! Yes, he needed to hear it, he was DIY too much, and the way you handled him and his wife was amazing! Your a great person!

Huge respect to you. I was surprised they installed the new meter too.

As hard as it is, being honest and brutal in these situations, surely is the best policy !

That place reminds me of the electrics in our place when we bought it. Lethal doesn't even begin to describe. I'm not a qualified spark but my first thought was rewire. I got an EICR done that confirmed my suspicions and that electrician didn't want to do it but recommended me someone who could. Before we moved in the rewire was done. Best money I've ever spent, knowing my family is safe!

This is the first video I've watched of yours and hats off to you, handled incredibly well and to accept no money for the work shows what a credit you are to the profession and proves that decent people still exist. Very kind, well done.

I did my apprenticeship 1973 to 77 and we were shown stuff like this in the “what not to do”. I’ve seen more crossed polarities and sne/ pme issues than anything. Saw one bloke who had to wear rubber gloves ( Marigolds) to turn the sink tap on! He had no neutral so his “mate” Told him to strap it to his water pipe. 🙄🤦‍♂️ The water pipe was only copper to the building line then plastic. Apparently his neighbour said the ground steamed outside on rainy days. The neutral was burnt off in the main outside but he though the area board would charge him so he didn’t report it he just “ got it working”.

Jordan, I’ve almost unsubscribed a number of times due to all the clickbait, but hung on in there, this has to be the best video you’ve shared for a long time simply showing your personality and humbleness. Watched your latest video today where you said you’re struggling with things a bit and burning out. Stay safe, be kind to yourself. You’re doing an amazing job, your early videos got me into leaving my old job and starting out on my own, watching you help Cory grow, the ethics and skills you’ve instilled into Ruben and the quality of the rest of the team are things you should be immensely proud of, you’ve made your dad proud, setting high standards in the industry he also loved and you continue role model the desire to achieve greatness. Take a breath, this day will pass, tomorrow will be another fresh day with new opportunities for you. Keep on keeping on dudes! 🍻

Makes me feel much better about my DIY efforts (which have generally been signed off by electricians without any changes).

I think the customer is lucky that you didn't condemn the whole system and pull the main supply fuse

Jordan - total respect for you there. I’m a bit of a diver and will do a few things but I think I’m reasonably competent - I cringed when I saw some of that wiring for someone who ‘was in the trade’ and the fact he said people are still contacting home for jobs! A good deed for the day - hopefully some lessons learnt!

True professional massive respect. Very well handled from start to finish. Your empathy is a credit to you. Hope the customers stay safe little knowledge is so dangerous. Thanks for taking the time to share. All the best Pete

I must say, this upload was like a breath of fresh air. Not for the appalling and potentially lethal electrics of course, but as a reminder as to why I subscribed to your channel years ago, when you were all on your own. Glad I didn't unsubscribe. I also follow Nick Bundy, David Savery, Cory and Delroy. Your channel has gone "high end" as your business has grown and you have employed numerous staff. I could never afford solar or banks of batteries, so I have nearly unsubscribed, but your posting today makes me glad I didn't. Well done on doing the right thing. Very wise for not taking payment and on your plans to write to them - you should assume the worst - something tragic will happen and people will be looking to the professional electrician who last spent several hours in the property. As an aside, after my landlady passed away suddenly several years ago, her relatives (who never visited her) emerged from nowhere. I had purchased all her food in her final years and due to her mental health she had not reimbursed me. I had all the receipts. Her relatives denied I'd bought her anything, gave me notice to quit and it was finally all concluded in the county court, after we sued each other. Only the lawyers won. My lanlady's relatives' behaviour was jaw-dropping and opened my eyes as to just how low people can be. Since lives at risk in your video scenario, the potential risks to you are far worse. As I said, assume the worst and create an audit trail. Hopefully you will never need to rely on it, but it will be your insurance policy.

So nice that you helped some older people out, at the same time you pointed out the dangers of diy electrics ,and this video points out the dangers to others , I liked the way you explained everything , and how you handled the situation , your an absolute diamond ,😁

Having this man recommend you to other people he has "helped" with wiring would yield more work than any electrician should ever desire 🤣

The old Artisan and best is back !!! I've followed you from the begining and these are the sort of videos that i think have been missing. Hopefully more like this in the future. Amazing as ever though..👍👍😊

What's wrong with speakers in the bathroom? Given that a full rewire wouldn't be affordable, surely at least updating the CU to RCBOs would provide worthwhile additional protection. Didn't you think it would have at least been worth taking a minute to slip a cut grommet over those tails entries while you were there?

It must be a universal thing all over the world. You spend an hour+ diagnosing things, banging your head against the wall. Only then does the customer remembers "Oh yeah I just did some work like 5 days ago. Yeah now that I think about it I installed this vacuum mount 30s before everything stopped working. I didn't think anything of it." Like you couldn't have just told me that before I walked through your entire house? That's why we charge by the hour I guess.

I think you conducted yourself admirably throughout the whole visit and informed the customer of your findings and opinion very diplomatically. Top man. Maybe you should have put some grommets in there if you had some, for safety - maybe you did. But overall I thought you were very professional. Book me down as impressed!

Hi Jordan. You did the right thing being brutally honest. I used to be brutally honest with my old boss all the time it used to cause a whole lot of arguments and the threat of dissmissel on more than one occasion. I was supprised when we were all given our redundancy notices, when he came up to me to say farewell. He thanked me for being honest and always speaking my mind, saying that although I was sometimes a pain in the butt, he always new where we stood at the end of it.

I was asked by a new neighbour recently who bought a house after the previous owner passed away to have a quick look at their electrics as they could see smoke near the floor boards they had up. There were some DIY extra sockets installed. But a quick look at the mains, VIR tails breaking down, wooden back bakerlite consumer unit and VIR outgoing circuits, no bond to gas, under size main earth, no RCD protection, etc..... They had been steam stripping wood chip wallpaper off, the smoke was from a cable with rubber insulation just dropping off with bare conductors. I switched the isolator off and said no "if's and buts" get it rewired before you do any decorating apart from paper removing or move in. The electrics were over 70 years old and falling to pieces. I was asked if it was unsafe and I fairly confident telling them it was electrically a death trap and I was surprised it hadn't caught fire. I even said there was no point wasting money on doing an EICR, it was that bad - it would just be pages of C1 and C2 codes. I literally ran back home. They have since had a full rewire by a self employed contractor.

Really good content; love these kinds of adventures and these types of videos.

You have a great set of tools at your disposal! I found the testing unit for locating short circuits particularly helpful. I wasn't even aware of such a unit's existence, so I've learned something new - thank you for that. If you're interested, I'm currently converting my Nicholson 32 to electric, and it's become quite the DIY project. I've installed a 15 kW LiFePO4 battery bank and incorporated a Victron MultiPlus 2. As I continue this journey into season 2, I plan to make further improvements along the way.

It’s good to see that I’m not the only one to find places and clients like this, I applaud you and the few other professionals across the trades to have the same morals and courage to spend hours to make things as safe as you can without pay and still to ask that all important leaving question, “is there any thing els I can do to help before I leave”, luckily with this place they at very lest used 3 core cable and you had continuity on the rings, one of the places I’ve been to recently to discuss some works as they where fed up, that all of there sockets had stopped working over the last 12 months but the fuses hadn’t blown, first the easy bit, huh? why the fusses hadn’t blown? I’ll come back to that, I found that they had done all of there own extensions and spurs and where incredibly pleased with there “thriftiness” and “poly filler job” into the corners of most of the rooms walls and ceiling and pushed under the edge of the carpet, as they didn’t like to see the “ugly cables”, I literally gasped when I looked, I saw it was done with about 35 short odd lengths of recycled flymo and black and decker power tool cables, just cut and twisted and taped together with chunks all out of the sleeving like from a hedge trimmer or mower attack, this meaning the cable was Orange 0.75mm and 0.5mm fine stranded twin core artic cable (completely something to never ever do!) with mainly old plugs and sockets and sketchily terminated by just being pressed in beside or tied around the terminal screw, as there was no room to fit into the terminals opening (please never ever do) and then found this was throughout most of the sockets in the house, garden, garage and shed, then I was told, “back in the day, earthing was never a thing on the sites I worked on, so I didn’t bother with it here, it’s all a scam any way, just to make you spend more money one 3 cables when all you need is 2, to make it work” -__- (again, never! ever! follow this as rule) and if that wasn’t bad enough the bigger worry was why there sockets had stoped working, I found there was not one socket in the house that was un-scorched or didn’t have browning from excessive heat around the openings and or melted terminals or surrounds and a pile of non working extension leads they were planing to repurpose for a conservatory, then with noticing burnt patches in the carpet and lyno we had yet another in-lightening conversation, I managed to find out that they used a 3k fan heater in the winter months rather then there gas boiler so they didn’t have to have a gas bill as well as there electric bill, but confessed they just couldn’t understand why after a maximum of a few hours a socket it was plugged into would just stop working and was too hot to touch so they used metal bbq tongs to pull it out, (never ever use metal implants to remove plugs, ever!) but the other sockets worked fine till they plugged the heater in, nor why the fuse still looked good and didn’t need to be replaced, when I asked to look at there box of fuses they had a small box of different thickness bolts with the heads cut off and little brown labels of 5, 15 and 30 amp tied to them by a string, as I was given the box I was told “you know I can’t ever remember changing a fuse while we’ve been here, that’s something isn’t it? this box was given to us when we moved in by the very lovely couple”, so these bolts are what they had from the previous owners when they moved in 55 years ago 🤯 (again NEVER! EVER! EVER! Do that!) thankfully I was allowed to rectify it, but did it only for the material cost although not to there knowledge, as I asked them to tell me a price they could some what comfortable afford on there pension and so ended up donating some stock to just get it done, as my conscious just couldn’t see an elderly couple, be killed because of not being able to afford to rectify the decades of dodgy DIY, as I truly believe they had used up every last ounce of luck to of still been alive.

You're a very kind man, Jordan. That installation really needs a complete rewire!

You have a good heart, I feel very touched you didn't accept any payment and gave your time away to these people. 🙏 Clearly you can't do this all the time and was hard to accept anything knowing how bad it was but some people are in need and you just sensed that from the customer. Hope you get extra work from them passing your information on.

I lived in a duplex that had a combination of knob and tube wiring mixed in with Romex. With some outlets in my apartment powering outlets in the other apartment and vise-versa. You literally saved that family from a house fire. Love from the States.

Fond memories of my grandads house. Appliances plugging into ceiling lights. Those aluminium / rubber cables strung down the garden to the shed. Everything came out of skips so it was all top quality stuff. They were quite late getting electricity to the house so they had an ex army generator. He knew just how much fuel to put in so it would run until they went to bed then cut out and turn the lights off. It's where I learnt everything I know! 😂

You were completely fair and informative with letting him know the issue. You handled the situation greatly with amazing patience! We need more people like you in this world!

Your knowledge is extraordinary, well done for showing this video and good fortune for the future 👏

Very well handled indeed. It was actually a bit moving and you could see that how over time the situation had just got out of hand. Next thing is the customer knows it's all wrong, he knows deep down it's his fault and now has neither the energy or funds to put it all right. All credit to him for taking it on the chin as must have been very hard to hear.

Its scary that the gentleman seemingly did electrics for other people.

I have to say i had such experience once in my life. It was about 8 years ago and I worked away on installation for a whole week. I came back home around 7PM after all day of work and about 4 hours of drive. My dad was not at home. So i unpacked, opened up a can of a cold one, sat at my computer to watch something and then the phone rang. It was my dad. He was helping out his friend with some intallation problems and needed a second pair of hands to check wiring faster in more distant parts of the house. That lady was his long friend from work and she lived near by and my dad wanted to help her out. So i just pulled on my work pants again and went to help him around 8PM. When i got there, my dad already ripped a ball of cables from a junction box and he figured out one apartment. The basement part was giving him troubles exactly for the same reason - measuring on one end and connecting/disconnecting stuff on the other end of the line. We found out that everything was good untill you switched on light in the basement apartment... After switching lights on, even sockets were shorted in this part of the house. So... Around 3AM after hours of trying to isolate that specific circuit i said i give up searching. Disconnected everything, made new terminals and slowly connected circuit after circuit. We were left with quite a few cables disconnected (no idea where they went) and checked if all sockets and light fixtures are working properly. Lady said that the previous owner was an electrician and we had our suspicions that he tried to connect somewhere to go around a power meter. We secured quite a few unidentified cables and called it a day. Yup, it was already a nice morning next day. We came back home around 8AM totally drained. I just gulped that unouched beer from last evening, changed my position from vertical to horizontal and slept for almost 12 hours 😁

You're a kind and a gentleman helping out people in need having to DIY to cut corners.

You were brutally honest and I loved it.

It must have been very hard to say all that to him, but it definitely needed to be said. He also said he cant do any diy anymore.. but that dyson didnt screw its self to the wall on Friday did it! 😅

Oh my god! When you said it was bad I was not expecting it to be that bad!!

As an NICEIC domestic installer myself I totally relate to this video. My wife thinks I should be paid for every job I'm called to but your attitude to taking payment for this kind of stressful work is exactly the same as mine.. Thank you for that sanity check and for showing me I'm not alone! PS I reckon you've missed out on some 'lovely' rodent damage repair work there.

Run! This situation is absolutely dreadful. This customer needs a complete rewiring

@7:45 "at least he doesn't have a socket in his bath or something" made me chuckle!

I enjoyed this far more than your other videos, it was a pure unfiltered insight of the reality of being a sparky instead of the usual glossy filtered down stuff

As a Apprentice electrician this is a great video to learn from. How you carried out the work on a very bad DIY Customers works. And also been able to record it Is the way to go, so you have evidence In case anything comes back on you . And sending them Electrical danger notice . Is really Good idea you have to think of their safety . I am with you not charging him because it’s too far gone, and you don’t want to be liable. Great job Jordan

Your a good man mate, many would have run for the hills after 10 minutes, the world would be a better place with more people like you, I have found myself in the exact same situation and couldn't bring myself to charge either, I feel that feeling good about helping some poor old couple is in a way payment, good karma, love your work mate

We all want to know where that cable went

I think it is good you stuck it out, because the chap may have been tempted to troubleshoot the issue himself with dire consequences. Although in the back of my mind i would be wondering if he is considering reconnecting that faulty circuit at a later date. Loving all your good work. Well done Jordan and keep up the good work. 😀

I have to say that the latest regs allow switches and sockets in the bathroo as long as they are protected by a RCCD at 30mA. Let us be sensible on this but not on circuit overloading.

What the client hears: This chancer is trying to rip me off by wanting to replace all my years of “semi-professional” electrical work.

Its a tough one, you're in between a rock and a hard place, on one hand you feel like you shouldnt be fixing the issue and restoring power to a circuit that is a dangerous, and on the other, your conscience is eating at you at the thought of a couple of elderly people being without power. I think you did the best you could with what you were against.

I'd have passed that to Dave Savery Electrical. His take on this would break the internet 😂

respect for you staying. respect for you being honest with the guy. I think as a trade/Pro you have a duty of care to tell the truth to the customer about work they have done and also councils should have a report line for all trades to report dangerous DIY work you find.

Watched a few of your videos over the last couple of years. I have now subscribed to the channel purely on the basis of how you handled this entire nightmare situation from start to finish. Hat's off to you sir.

This is great Jordan and reminds me of the old days when you were on your own trying to fish random cables through a village hall floor 😂

What a horror story. I’m afraid he didn’t take anything on board you said to him as he kept talking while you were trying to tell him how dangerous it was. I would definitely put something in writing to him as you just don’t know what he is going to tell other people about your visit. I can almost hear him saying “A very nice man called Jordan came and fixed my electrics” 😳😳😳

As a tradesman, I've learnt get a sparky, plumber or gas engineer for the jobs that need them, the amount of diyer and influencer showing how to do electric jobs and encouraging it and never saying the risks or shouldn't do it, it's becoming stupid now, not surprised about this

That’s absolutely mad. I dread to think what is lurking in some poor paying customer’s house(s) over his 30 year career as a “handyman”. Well handled, Jordan. I think you made the correct call in not taking his money. Looking back, I was onsite a couple of weeks ago installing cctv, intruder alarm and intercom systems for a new client. They had a decorator onsite, and he asked me where the nearest wholesaler was. As he needed, and I quote “some light cable, as all he had on him was socket cable”. Enough said about that I think.

You sir are a pure Gent! What a shocking state to be faced with and you were wholly right to explain the issues to them. Very professional from start to finish.

This is where you tell the customer 'I'm just going to the van to get some tools'.... then drive off as fast as you can. I actually did that once, and was the best decision I made

that " right ok." said so so much 😂😂

Big fan from India...❤ Being an Electrical Engineer it's great to learn and see the quality work that you have been doing over the years. Will always be waiting for your videos along the road.

Handled very well. The gent knew that he’d done wrong, but you told him without upsetting them.

We have "unconventional" wiring in our place but only after a 13 amp plug: everything else is as it was from the original installation, so if anything goes wrong, the fault is rectified by simply unplugging and a diagnosis performed. Also, maximum current is appliance accounted for. I helped out a friend who had "electricians" attempt finding a short and couldn't. I took a 3kW fan heater and wired it in series with the incoming supply. We discovered the arcing short was, in the usual place: bathroom ceiling rose. It's very charitable of you to make no charge for work done, which demonstrated a good morality and is a practical warning for anyone attempting DIY electricals, without the correct training. Interesting and educational upload. 🙂

So wish more trade people had this man's heart ... its not just about the money . God bless you , YOU truly are a gentleman

I'm not an electrician, at least not yet. But I do respect from the point of safety how Jordan has carried himself in this particular job. This is a great example of how you can explain to a client that a situation like this is not acceptable, but done so in a way that isn't putting the client in a position where he has committed some form of criminal offence. Well done for handling this sensitive issue in a very thoughtful way.

I think you did the right thing Jordan the customer needed telling about the state of his electrics. If you issue a danger notice your covering yourself if anything goes wrong

Thanks for the video and warning. When i was little i once had forgotten to unplug the record player while i had taken it apart to try and fix it and got a zap from the fuse in it. That made me realize pretty early in life not to mess around with electricity.

Well done Jordan for not giving up and helping the elderly couple, I know it was a electrical disaster but you got the power back on and tested so you’ll have some piece of mind 👍👍😂👍👍👍👍

You should have given him all of your business cards. His clients would have kept you and the boys in constant work for the rest of your working life😂

It's "lovely" to see a video that doesn't feature a battery, solar or an EV charger. A video from the good old days. More of these please, or similar. Keep up the great work.

Thank you so much for looking after this old couple. They are someone family members and yes they are valuable and there life’s have been at risk. God Bless you 🙏❤️

Oh my.... I would be terrified to sleep in that electrical hazard. You are a standup guy. :)