If you know retail. You feel every grace movement and sweat coming out his body. You also know how much emotion and frustration he is holding back.

Let me help everyone out. He's getting timed. Managers will berate him on Monday if his score is not satisfactory. Plus, he's probably dealt with countless scammers throughout the day. THIS IS EXACTLY HOW ROSS TRAINS THERE CASHIERS. Wade it up & throw it in the bag.Feel free to send your feedback to Ross like it says at the bottom of the receipt. Guess what will happen??? Nada. All they care about is the bottom line. Poor guy makes barely makes minimum wage, but needs to greet guest with a pleasant attitude, clean, bag like a slave, handle all returns (check to see if their marked down, mark them down, hard tag them & return them to the correct place), make sure to walk the shortage highway, in order to prevent theft (which company will NOT DO ANYTHING about) deal with poor management, customers who are horrible & try to feel great about where they work.

Um he’s not being rude we’re timed on the register. You’re shopping at a discount store you want nice and neat folded clothes you go to jcpenny

He throwing them in bag with passion😂😂😂😂🙌🙏🙏🙏🙏

To be fair people who show up right when the store is going to close are kind of inconsiderate

Okay, I don't know what caused that man to have the "angry" look on his face. But I do know, you shouldn't be bothering someone for having a rough day as you can tell. Also rushing to throw clothes into a bag, doesn't make you a bad cashier.

This is one sided I want to know what happened to make him mad. Hes trying really hard not to say something. Yes he should quit aggressively putting them in the bag but I get the feeling this was started by the customer . People walk all over cashiers. Also Ross tells employees to hurry and put it in the bag, you actually get in trouble if you fold them because it is time consuming.

Work at Ross while in school, I am a cashier; I would be absolutely PISSED if someone recorded me like this. He was nice enough to keep going, I would’ve refused their fucking service. Smh

Hes actuslly fast af.

i don't care, he's probably having a bad day, work a day on retail and you'd be the same or with a worser attitude than his lol

There’s a big amount of customers who come in to a store and will messily rummage through shelves and racks,leave their trash anywhere and everywhere, let their children open packages without the intention of purchasing, try on loads of clothes and won’t even pick them off the floor or hang them back, and more. All this in their eyes is “our job” but then they wonder why these employees don’t have nicer attitudes. After a while, those hard working employees are too tired too care and have lost faith in humanity. I feel their suffering.

I’m 100% team cashier on this one.

You really cant complain about this unless you work at retail

I’m pretty sure Ross times the associates on the registers, so he’s probably just trying to keep a fast paced and got yelled at for taking his time and has to work on his scan and bag to be quick

He was likely on his feet all day! I’ve worked retail, you don’t get to sit down. These people had all day to shop yet they decide to shop until they get kicked out, ridiculous! Shame on them! 😡

Ive been working at ross for a little over three years and you get FED UP with how customers treat you i have GLADLEY snapped at a few customers and every time they come in they know not to try it with me anymore 😂💁🏾‍♀️

This is what happens when you go shopping at a retail store right before closing. Minimum wage doesn’t pay enough to deal with all that comes with retail

mans was literally doing his job 😂 why this customer so soft for?

Yes they record the associate and say they are rude but why are they rude? what reason was behind his behavior. A person isn’t just rude for the heck of it..

Also recording them is invasion of their privacy if you have a problem speak yo a manager or cooperate their is alot of cameras in Ross that will see what is going on no need to record. This video tells half the story so maybe the customer is right maybe not.

Fast and efficient! True Card! Great job!

Being a cashier is not easy job. You have to keep the pace or else you won't ended up getting all the customers lined up waiting for transaction. Asking a question should be quick and simple so we won't interrupt their job.

Fast cashiers always be blamed for being mean.

Nowadays Ross close at 11:30 or midnight. Like why could you possibly be there so damn late? Haha

He’s there to get the check lol

I'm a cashier too. I honestly dont blame him. I work 8 hr shifts and at least half of yall customers piss me off so if I dont seem perky by the time I see you its just not a good day

Not mad,fast

When you deal with mean people day in and day out while working front line customer service, it changes you in a negative way even when we encounter nice people. We should be more understanding of customer service representatives, he didn't seemed rude at all just working quickly like his boss demands.

Y’all just want to judge. But the world is contaminated by rude people( customers ) that believe they should treat an employee like trash only cause they in a bad mood. Sis, the amount of stupidity in the world is amazing. People arguing for prices cashiers don’t even assign, people throwing money like He’s/she’s doing us a fucking favor. It’s a job, we’re not their slaves. Respect is the base of good communication but If you don’t give, don’t ask for it either:)

Honestly he does not look rude at all. I'm sure you did something to him to make him very upset. The customer is not always right and this is a perfect example. How about being nicer to retail folks rather than complaining. People have seriously nothing better to do than antagonize people.

Working at Ross you are timed on EVERYTHING from the bagging to the amount of time spent ringing up to the time you ask for the card to how fast you ask for form of payment and call next in line. I don’t think you understand how HARD and draining this job is especially if this man was just having a rough day and wanted to not go BELOW 100% that you HAVE to be at you get scored and if you don’t meet that you get told your horrible. And we DO NOT fold your clothes for you because we are timed on that too :) I hope you find grace in your heart to take this down this man trying to hold it all together with your probably million items ALL safety tagged in hard places to get off. Dosent seem like you’ve ever worked in a zoo or retail same thing you customers come in acting like animals destroy everything you touch move shit in random places cuss at workers etc ITS DAMN STRESSFUL and it’s because of people like you people ain’t wanna go to work very immature of you.

His manager freshly chewed him out about his CPR score. We're timed and their metrics are about impossible to meet, so most of us decide we're going to somewhat fold clothes then bag, because we'd rather not have angry customers. But seconds count, so you know, every second we're folding and making small talk, corporate is taking away our payroll hours, and our boss chews us out over it.

That’s literally me on the inside but I hide with a smile and tears

Shout out to anyone who has ever worked retail.

That is not a bad cashier. I work there as a cashier and Ross time their cashiers. If they are not meeting the percentage they get a telling off from management and threatened to fired. Also they're also dealing with all types of people too.

Can't decide whats worse; a slow cashier with a decent attitude or fast cashier with a bitter attitude.

Dude, nobody is perfect.

To the person that decided to film, you don’t just do that without a story. I’m banking on that person filming Karen’d the hell out of him and then play the victim card. Also, worst misleading title ever

Poor guy. Something must have bothered him. Why are you providing the location of the store?

it's the work environment that has caused him to be like this. he is trying his best to remain professional. I worked at ross as a cashier myself and management tells you to bag clothes as fast as possible. He is also timed and that gets tracked at by management which cashiers get harassed for. This was a dick move to record him like this. it's just clothes. it's not like he was throwing around electronics.

I don't think he's being rude so much as he's trying to keep his bosses happy and speed up the transaction.

I hope your clothes didn't break

That’s not being rude or disrespectful, that’s you’re typical employee. If you want better service, you’ve got to pay a little more.

I must also mention, I notice from your channel you are Vietnamese...um, nail salon workers are some of the RUDEST people ever!

Mentioning were the exact place he works is probably not legal especially when you're putting a bad image for the guy, and I mean, you came super late so he was fast

If you work in budget stores or fast food restaurants. I salute you for having to deal with Karens laquishas and Juans

You’re shopping near close (check description) you don’t know if he’s been there for 2 hours or 10. You’re just an overly sensitive shopper with bad timing, he’s doing his job; calm down, Karen.

Lol the description just gives away like his social security # and home address

Leave him alone lmao. Ya'll are actually dumb if you get mad at him for that.

🤣🤣🤣 I laugh every time this happens. I went from working at Sears for 3 years, till they went out of business, to Kohls for 2 year, and then to Ross and found out real quick that if consumers want those brand names at cheaper than second hand store prices, then they will have to sacrifice a tiny bit of customer services, like folding (not allowed) and taking items out to customers vehicles (prohibited). And don't try asking in depth questions about our products either...we are a discount warehouse, that buys other warehouses full of products. Yeah, we often get stuff from the same companies, but we are not in the loop as far as what we will get when. That's why it's called the treasure hunt! You never know what you're going to find!

That's definitely the manager 😂

I'm working in Ross as well, they check how much you spend in each part of the transactions (is called CPR) and if your CPR is low they don't give you much schedule (max 10hr/week). I dont think he is rude but you are! you give bad comment about someone who is trying to survive. dont expect everyone greet at you like the times you had in your daddy house, WELCOME TO REAL LIFE!

Lol do you seriously think that just because you press the record button it means that we’re gonna take your side. We don’t know what happened before this video was made🤷‍♀️

I think he’s great and funny af. It’s Ross Dress for less ffs!

Personally I don’t mind if any clothing store doesn’t fold or bag my items neatly. In fact, sometimes I tell them to just ball it up in the bag cause as soon as I get home it’s gonna get dumped out on the couch or bed. I take it that customer wanted a smile and a hug from him too?

If you like angering people and recording and shit you should be careful lol. I saw a dude get laid out in front of his family by a walmart worker because he was doing this. A lot of retail people bottle shit up so be nice and go on with your day.

The title should be corrected to Bad customer at ross. 🤣

I'm a sales associate at Burlington and I understand how it feels working in retail and a cashier because I have five years on cashier, and 11 years of retail. Dealing with rude ass customers coming in and out with attitude problems and messing up the store not caring about how hard retail is. I would be pissed off too. I would always keep a straight face with a smile on my face at the same time im cussing people out inside of my head.

The way he just tosses the clothes in the bag like that... it's amazing none of them shattered.

Ross employees are actually not required to fold clothes when bagging them

my boy just tryna get his CPR up🤦🏻‍♂️

He's probably the manager & needs to close down the registers 😂

Unfortunately, you seem pretty rude to be standing there with a camera demanding to know his name. You didn't show what led up to this, but your case is weak and petty (especially at a discount store). Try making better use of your time. Haha

I'd be upset to having someone shove a camera practically in my face, we're not animals in a zoo that you can just get up close to, have some respect.

I'm not going to lie, i would like people who bag my stuff to be like this, less boring and he has style. I worked as a cashier and it was not for me.

So where is the rude cashier?

Ummm just to let you know nobody here is being rude I worked at Ross and we are on a timer and one of the things you gotta do is provide customers with a quick checkout experience. Please get educated before posting this crap.

Wow you camera person have no life quit harassing people at work and mind your own business and get a job and you'll see why he's mad. People nowadays with these smartphones have no life

He’s badass

I put clothes in bags aggressively too but it’s not on purpose. It’s just how I bag it. I don’t do it because I’m mad or rude It’s just how I’ve always done it. It makes it quicker for the customer too I’ve never had anyone get offended over it

you thought you ate🥴, leave him alone

Working retail is hard I’ve met almost every Karen in the book young,middle,older age. Middle age Karen are the worst though

rarely are employees are the ones that start shit. it's always the customer that makes a big deal out of nothing. you can tell he wanted to say 'kiss my ass' but mans got bills to pay

Ross employees get paid to have fast transactions not for folding and putting them in the bag. They are timed and have to be in the 100% range or more if not get fired. And he probably doesn’t speak English

Nah that is a great cashier ...you know give him a break, a snickers , everyone has it rough

the throwing clothing got me dead

It should be illegal to record someone and post them online without their permission I would be not okay with being on KZfaq after someone acted crazy NOT post how they act and only put their calm response after acting stupid its always so one sided

I would be pissed if I was doing my job and some guy was filming me too

Honestly, I worked as a cashier, but it was because I was very busy, and I was in a bad mood. The customer, then gets up, and then gets angry at me, (for me just doing my job.)I have no idea what to do.

Leave workers alone.

Know this feeling you are being timed at the register. Most customers don't realize that .

The person behind the camera is probably the only drama Queen aka Karen.

Cashier was probably going fast to get this asshole out of the store. Had it been me I would refuse service like if you have a problem tell a manager but don’t record me.

I died at 0:53🤣😭

Been working as a cashier 2 weeks! This job needs an upgrade! Major changes it's an unhealthy job! Wasted energy they make you stand all shift like why are we doing jobs like this in 2024! Can humans improve their mental capacity! It's so redundant

To be fair, employees at ross are super mad and rude 99% of the times for no reason

I can’t tell you how many times a customer will be rude af and still expect you to be nice back. Sometimes we’re already having a bad day before you get there. Please don’t make it any harder on us so it’s not hard on you too. It doesn’t take a lot of effort to greet, answer a couple of questions (ex: if you want a bag, for of payment, etc.), and be on your merry little way.

some retail workers need to clock out at a certain time or they can get an infraction, or they gotta close the registers down cuz its literally almost midnight. Try thinking about how retail workers feel or go work in retail before you complain for "bad service".

How convenient that you edited this video down so we can’t see what kind of DBags you were to this guy and then stuck a camera in his face and posted it to KZfaq...take this down

You get timed at Ross and he looks like all the other hard working employees at Ross. Under paid for all the work they do

My man is the only one working tonight. Everyone else called off bc the know dumb/rude ass customers are coming in today.

😂 I like grumpy people. Leave the guy alone, good grief. People record too much.

You are a terrible person if you show up at a store an hour before it closes.

I can relate to this I used to be the manager at Ross and we have people coming in around closing time, they would have two carts of clothing and it would annoy me so much and it's rude.

We Aren't Allowed to speak to customers. We are being timed on everything we do.

Omg he’s working leave him alone lol

In his head he like I could be in the back slurping down noodles on the floor 🤠

I don't know about the title. I just see a guy trying to get stuff done. Maybe he's having a tough time? Bad day? Everyone has a bad day. I understand that there's ways of dealing with anger and frustration. I don't wanna make the judgment on how people should deal with their emotions. As long as he's not being physically violent or shouting. He's throwing the clothes in the bag, buuuuut it's really no big deal to me at least. As if I don't throw my clothes on the floor/bed every day 😆

Where's the bad cashier? Did he curse at the customer or something? I don't see anything wrong with this guy... 🤔

I like this guy. I hate going to kohl’s and they fold everything and all. Listen ! Just throw it in there , I will take care of it later lol. He’s quick