What do you think about the changes Costco is making?

Almost half the population of my city is 55+ - removing the seating from the food court will be a DISASTER.

Just left my Costco and stopped by the food court on the way out. About 20 people surrounding the kiosk to pay with a card and I walked up and paid for my hot dog with two dollar bills. I got my food instantly while everyone was standing around with a ticket waiting on their order. Some girl glared at me with daggers coming out of her eyes. Thank you Costco for still accepting cash!

My only complaint with Costco is that they open too late in the morning, ours opens at 10:00 AM, I'm sure there's a lot of early risers that would appreciate 8 AM

Not just seniors need seating at the food court, families with young children too! Can’t tell you how often we have fed our children there after shopping. Personally it’s a nice way to rest after pushing a heavy cart around the store.

Seniors need the seats in the food court. Not everyone can stand up to eat after walking through the warehouse. Costco also NEEDS more HANDICAP parking. It’s impossible to find handicap parking unless you’re there before the warehouse opens. Instead of worrying about churros and cookies, pay attention to what your customers need.

A huge thank you for hiring a REAL human VO to narrate this! She sounds great!

Why would I want to buy a cookie from the food court for $2.49 when I can go buy a whole box in the bakery? Bring back the churro

They need to keep the seats. What about Seniors and those with health issues. Costco needs to take care of their customers. They make so much money.

No- I hope they don’t take the seats out! They are needed for elderly customers. I hope AARP steps in to advocate for the elderly!

Why would I want to stand to eat after walking around the whole store shopping ?. I just won't eat there or order food to go.

All I want is the old chicken bake, polish dog, and combo pizza back... is that too much to ask for, Costco?

One of our favorite parts of our new Costco membership is the food court. If we couldn’t sit down honestly we would probably just cancel the membership.

As a Senior I go to get a hotdog and wind up spending a ton of money in the store! Yes, take away the seats and save me a lot of money!

Standing tables at the food court would suck..not sure why they would do that

What about Scan and Go so you can scan the products with your phone and pay on your phone and not have to wait in line. This is literally the only reason I shop at Sam’s because I don’t have time to wait in the long lines at Costco.

I want them to bring back the sheet cake….one of the best tasting cake ever

People need to have a seat to eat. Especially if they have health issues. When you get done shopping you are ready to have a snack and sit down and rest.

I love Costco . They have quality goods and the best part : they take care of their employees.

Their churros aren't worth it anymore anyway. They used to be really good, but when Costco decided to change the food court menu and make it healthier, they started putting less of the cinnamon sugar coating on the churros, and they were just disappointing. My guess is they're taking them off the menu because the sales have probably dropped.

As one of those seniors I'll just eat at home no thank you very much.

Honestly, Costco taking away sitting tables at food courts at all locations making them standing only is like an ADA lawsuit or something waiting to happen 🤷‍♀️ I honestly think they should keep the tables and chairs. There’s elderly and disabled people too that cannot stand for long periods.

Well, I have been a Costco member about 2 years now. I have not been that impressed with their offerings during that time except for the discount I get at their gas station on fuel. In November 2023, I bought a basic membership to Sam's Club for $15 which was probably a annual membership drive they run each year. The membership gives me all the access I need/want from a warehouse wholesaler. If Costco raises the cost of their basic $60 membership well, I know who will be getting the axe from my shopping experience. 😁

I definately agree the seating in the Food Court is very very important . Also, as a "one" person shopper they need to have security around the Food Court as I have had expensive items stolen from my trolley whilst ordering the food where you have to leave your trolley aside. The ridiculous lines and delays for checkout as seen in parts of this video are by far to normal wherever the Costco I shop in various parts of the world and need to be focussed on for improvement.

I left Costco and went to Sam’s Club and I Love it. Several family members are friends have done the same. Costco will surly lose more customers with some of the changes. Sam’s club and Smart and final are other options.

The only 2 issues I have with these type of shop is, the lack of seating ostracizes the disabled and elderly and many are too far from public transport.

I sometimes show my Discover card when I go to Costco just to see if the person checking for membership is really paying attention. They always nod their head and I go in. I've never been stopped from entering at Costco or Costco Business Center. I am a current Costco member but I like to do non-invasive security audits for fun.

Been a Costco® member since December of 1983 when membership was free, but you paid a 5% surcharge on everything if you weren't a business member. I can set my eyes on virtually any place in my house, and they will land on something I bought there.

We shop Costco in part to AVOID the exploitive App hussel that every store running. No Costco App!

I love how you used footage of Christine Baskets shopping at Costco, one of her favorite places! RIP Louie Anderson.

Trying to convince wife NOT to renew Costco. Can't speak for anywhere else, but here in Newfoundland, the prices are absolutely ridiculous. You used to be able to save money when going to Costco, not now. We used to go at least once a week. Now, it's every 3 to 4 weeks. The QUANTITY you get for the MONEY you spend, to me, it's just not worth it.

On my latest visit to Costco, a large number of the items on my shopping list ended up being discontinued. This may result in my membership renewal being ‘discontinued’. Anyone else have the same problem?

Where are we oldsters supposed to sit and eat our hot dogs and drink our Pepsis??? They better rethink the standing tables only.

MAYBE PEOPLE SPEND A LOT OF TIME SITTING THERE, PERSONALLY I JUST WANT TO GET OUT OF THERE WHEN I CHECK OUT.

Standing tables is the company saying buy your crap, buy more crap at our crappy food court and eat it as quick as possible then get the hell out of our store

I love Costco, but I feel overwhelmed by the large crowds when I go there. These days, I end up spending $500 or more for three of us. Before the pandemic, it used to be around $200, but Costco remains the most cost-effective place for most of our major food needs as a family. I guess I'm not the only one who thinks so :)

NOT standing up to eat Costco!!

Raising the membership fees to remain profitable??? Seems like Costco is doing just fine with all the openings in the US and overseas.........seems like the CEO wants a bigger paycheck!!

I have never been in a Costco even though there are 2 in the city where I live. I don't feel like I'm missing anything great.

I don’t like their policy of my favorite things just disappearing. Used to have killer apple dumplings, then poof- they’re gone. Went to look for Boom-Chi-a-Pop the other day then poof- they’re gone. Very frustrating. And leave the tables if you want me to stay and eat with 2 grandchildren in tow!

I shop at Costco in Mexico and it's one of the only stores that hasn't used inflation as an excuse to raise prices higher than needed. Many products I buy haven't changed prices at all while our local Walmart prices increase frequently.

I like Costco but the Sam’s plus membership absolutely kills the executive membership. I already renewed my Sam’s plus membership and will either downgrade or cancel my Costco membership.

Costco has been so disappointing in the last few years. This whole membership card fiasco is ridiculous. Ironically, the raise in membership fees is coming just a few months after they started this. Since they expected all these illegal users to get a membership, and reality was they didn't...we now have to make up the profit loss from this decision. Also, since membership fees are what covers Costco's bills, anytime anything becomes more expensive (think inflation), they have to raise their membership fees as they can only impact profit (all sales) for a short period of time. I used to have a business and shopped at Costco for most of my food needs - however, since then I have been transitioning to BJ's (delivery) and Sams Club (delivery). With all the changes happening now and in the near future, I may cut ties, even though I have been a member for 30 years. Just my opinion, but Costco is different now and not what it used to be. I would love it if Sam's Club came back to this part of the country. Plenty of people I know would go there instead of Costco in a heart beat. I mean, I wouldn't be able to purchase that not quite cooked all the way chicken! Oh darn.

about that "super costco". its basically a business center and regular costco in one. the huge one in utah is one as well. regular shoppers can also buy at the business center so the video was mistaken saying it would only serve commercial customers.

Food court cookie tasted very basic. I love butter and carbs as much as the next person, but 750 calories for that was a waste. The churro was, is, and will always be better.

There's always other shopping options, like Sam's Club or Aldi's, if we don't like the Costco changes.

The cookies & cream cupcakes are delicious! I bought a box to take to work, then needed to go back the next day to get one for just for myself 😂

Costco expected me to go get in line again, after checking at the door and finding an dozen and a half of eggs that were not rung up, They are Crazy if they think I'm going to get back in line for their mistake , I will start shopping at other stores more often

Dear Costco... Regarding your changes... I’ve never bought any food at the “restaurant” so the standing tables doesn’t directly affect me. However, how you treat your customers in general affects my desire to shop there or go back to Sam’s Club! It is often the case where you can run yourself to death shopping and need a place to rest as you get a bite to eat after desperately trying to find what you need because they decided to rearrange the blasted store every few days (may be a slight cranky exaggeration, but stop hiding the things I want to buy!). I would certainly appreciate it as would numerous disabled or elderly shoppers, not to mention your employees! Yet I digress... Back to the table situation, I think having both options allows for accommodating various people with various physical needs or desires. We have never lived and will never live in a one-size-fits-all world! Be thoughtful of your members! What changes I would like to see is to stock more non-GMO products and ABSOLUTELY NO toxic Apeel coated produce (that doesn’t wash off)! 🤦🏻‍♀️😤🤦🏻‍♀️ When buying organic produce (and even non-organic), it’s a pretty strong bet people don’t want the produce sprayed with toxic chemicals after harvest, just so you can have a longer shelf life. Buy smaller quantities! I’d much rather you sell out than sacrifice our health just so you can keep your stock around a few more days! 😡😤🤨 Once again, be thoughtful of your members! Thank you for your consideration and good judgement for everyone’s benefit!

The removal of seating is passive aggressive and hostile. When people are elderly or they have disabilities, a dining chair is a necessity. It is not a luxury item. I’m disgusted by the lack of hospitality and outright contempt that a lot of these large corporations are showing for their customers. If they get rid of chairs, I certainly won’t be buying their food. There’s just no reason for it other than being nasty in a covert way.

When Costco discontinued their Raspberry Crumble Cookies we didn't bother renewing our membership... that was the final straw for us.

I went to Costco last week with my son,who had his own membership and I also have a membership, but I forgot my wallet and he went back to get some bakery goods and I waited in line. They were completely rude to me (75 years old) even after I explained the circumstances and that I had my own membership. It was a terrible experience that I never expected from Costco 😮😢😮

If Costco really wanted to score big-time they need to put ALL of the cashiers checkouts at a 45 degree angle that would allow you to merge into those choked down exit lanes. And yes my local warehouse has literally turned into a freeway needing a merge lane from payment all the way to the theft verification exit.

Costco member for at least 25 years, I’ve never eaten at the food court. My goal has always been to get in and out as quickly as possible.

Hard to eat standing up with children.

I like the guy who said I love you. Better than anything. 👏🏼👏🏼👏🏼

My big con on Costco's Bakery is that many packaged items' can only be bought in twos. As a household of two people we pass on these items and pick them up at our Sam's Club.

The Costco closest to me is too crowded. It is a zoo. If Costco raises fees, it will be the end of my membership. Besides, I drive past Sam’s to get there, so they are already on thin ice.

Costco’s revenue depends on membership fees to a significant degree. Card sharing deprives the company an important source of funds. It is irritating to have someone without a membership block the checkout lines when they are caught.

I live in Ocala, FL. There are about half a million people in this county but no Costco. I really want Costco to open a store here.

I used to go to Costco, but let my membership expire. I was thinking of going back, but now I probably wont. Thanks for the update.

So That’s where Louie Anderson has been.

They need to make it possible to scan items and pay for your purchase on the app like you can at Sam's Club. I HATE standing in long lines waiting to get out of the store. The Pay & GO feature in the Sam's app is genius. Costco needs to follow suit. Would also like them to stay open until 8 instead of closing earlier. At Sam's, my local store closes at 8 and the gas pumps are open until 9. I often times go to Sam's getting to the store at 7:15 and finishing up my shopping by 8, checking out and paying on the app then gassing up my vehicle when I leave to go home. This is the less crowded time of the day and makes a pleasurable experience rather than frenzied chaos. I'm usually pissed off before I park at Costco it's so crazy in the parking lot, not to mention inside the store.

Sam's is way cheaper.

if they want to do something for their customers they should expand their hours. the one closest to me is only open from 10am till 8pm :/

Bring back the polish... 😋😋😋

DO NOT get rid of the $1.50 hotdog.

After all of the recent problems building and operating stores in California, I am truly amazed that COSTCO is still planning on building the super warehouse and another few stores in California.

I wish that Costcos in the United States supported American organic farmers rather than importing fruits and vegetables that are already grown here.

‼️‼️Love the Food Samples ✅✅✅😍😋😋😋💯💯💯💯💯

In those huge stores customers need a place to sit and rest, especially when they're eating! I've never had a Churro, but if it ain't broke, don't fix it.

1: I haven't had to pull out my card at the door in such a long time. I couldn't imagine scanning technology, sounds like a good way to spend a whole lot of money, and then raise prices on something else in order to pay for it. 2: New leadership is what I'm worried about, the past leader already turned prices at the food court on it's ear in an upward fashion for everything but hot dogs and pizza and that's only because I think the original owner required those stay the same price. 3. I'm fine with the churros going away, the new "twisted" churros didn't have the same soft interior, and while they were only 50 cents more that translated to a 50% increase in price. The replacement cookies are a slap in the face and showing exactly what that "new leadership" is doing, replacing a $1.50 item with a $2.50 item. 4: Increased membership price, see #2 above. Surprised they haven't removed the cashback on the credit card either. 5: I'm not sure why they would remove seats unless they're trying to reclaim that space for something else in the store. But I will say at one Costco where the food court is inside and there are precious few seats that people always save before they even have their food, I'm ok with the seats going away maybe then it will be possible to have a table where I can put my food and eat . 6: I'm guessing the sponsor of the ad was Magic Spoon and it really has nothing to do with Costco, but that is the most over priced cereal ever, a tiny box of it cost $10. Say what you will about low sugar, etc etc, $10 is too damn much.

I’ve been to the one in Salt Lake City… I was impressed with the HUGE selection

Just don't mess with my rotisserie chicken. Nearly twice the size of Kroger's and now half the price.

Canceled my membership and saved a ton of money.

Sam’s Club “Scan and Go” is an awesome feature that Costco needs to adopt.

Please bring back the combo pizzas and churros! It would be nice if you could add hot coffee on the menu 😊.

14oz box is in no way a Large box. the fact that magic spoon sold 7oz boxes does not make 14oz box's large. It just points out how badly they ripped you off before.

Had the new food court cookie last week- I’m converted from the churro …but beware you’ll need a locomotive to push all that sugar and calories thru your veins. 😂

You could ditch the food court altogether and I honestly wouldn’t notice. But the checkout experience has gone to hell recently.

Is Costco implying they are losing money when members share their card? Sharing cards is a pain in the ass. You have to get it back. Can't imagine spending $200+ per shared use is hurting Costco.

I love Costco. It has been a Godsend in this horrible economy.

Standing tables for eating and a big fat no!!!! So often, I relied on those tables when my kids were tiny so we could sit and have a quick meal. I hope they don’t ditch seating

How about bringing some healthy options in the food court in Costco Canada? The food court is disgusting right now...

The Cookies & Cream Mini Cakes are disgustingly delicious. Pick up two or three packages.

Many people are surprised to learn that over 80% of the revenue generated by Costco comes from their membership dues.

Ever since they opened the door to the public, we Shouldn’t have to pay membership anymore ….🤔 (think about it)

They would have to add 3 more locations in my area for me to even consider joining again. My membership was largely unused, as the mobs of people every time I went turned me off completely. I think I went a total of 3 times in a year. Never again.

I wish they had bathrooms in the back of the store too.

I stopped eating at the Costco food court when they stopped serving the sausage dog. If they put cereal on sale you better buy what you want when the flyer first comes out, cause there ain't no rainchecks and I know they always run out of cinnamon toast crunch and honey nut cheerios. The one suggestion I would make to costco is to put description signs at the end of the aisles like other store do I.e. sugar, flour, cereal etc. The wall of values is good, but moving everything else around within departments is crazy. I want to come, get my chicken, shop for the things on my list and get out of there. I am a 'target' shopper, go get the item you want and no browsing.

They just opened one here recently for Portland Maine in November. It’s awesome! 😊

The Costco food court first got rid of Coke fountain drink products. Then they axed the Polish dog, chicken salad, combo pizza, onions and relish, brisket sandwich, and now churros. They brought back the chicken salad made differently and its price is up from $3.99 to $6.99. The chicken bake is now premade and not made in the food court and costs $1 more ($3.99). Everyone praising the $1.50 hotdog and drink never mention the rising prices of membership.

I picked up the roasted garlic and parmesan bread a couple of weeks ago. It's good, but I wanted to like it more than I do. The big chunks of garlic in it are nice, though, for sure. For me the best value at Costco is beer. A case of Sierra Nevada runs just over a buck a beer. And they still carry Sierra's Celebration Ale at Christmastime in bottles, while grocery stores mostly carry only cans. A few years back, my Costco had tons of Celebration left over after New Year's. They were selling it for $16.99 per case (a 24 pack). I bought more of that than I'm willing to attest publicly.

Let's see how Florida Members react to Costco removing seats.

@ 1:02 Hey, that's my local Costo store. Cool.😃👍

The magic spoon news is clutch. I see you, Mashed. Saving the best for last.

Yay they are bringing back the garlic loaf🎉 that was a favorite of ours, however, it didn’t have parmesan cheese

I like Costco. If other people don't then hey, fine by me.

Glad I am no longer holding Costco membership for over 2 years…I have saved $800+ a month.

Imagine paying membership to a place where theres no convenience and the prices are the same as a regular gorcery store 😂. Sometimes even more 😂