Melissa Darden so how long have you been working for them?

cali_ninja 😂

Agreed!

Thanks! Glad it was helpful.

Wow - now that's a good testament! We haven't had ours near that long but good to know they hold up over the long haul.

@@hollywoodfrodo do you still have this

@@TheVacuumWizard Not any longer. We don't have carpet in our current house.

Thanks - glad I could help!

Emanuel Dávila You're welcome - glad you found it helpful.

No problem hollywoodfrodo. This vaccum is an improvement over our old Steam Vac. Review was accurate. The only thing I would add (and I am not sure you mentioned it or not) is that the brushes of the attachment for hand cleaning do not rotate. In that area the Steam Vacc was better, but overall I am happy with it. Thanks again for the review!

You're welcome - thanks for taking time to let me know it helped!

Well.... If you watch a lot of my videos, you might change your mind a bit. haha My videos tend to be very detailed and covering lots of details takes lots of time, depending on the product. I do tend to be long-winded as my spouse can account to. ;-) But I'm glad you found this helpful!

Mary Patchell You're welcome and thanks for taking the time to say so!

Glad you found it helpful!

Thanks for taking the time to say so and thanks for watching!

La Tenya James Thanks - you made my day! :-)

My pro heat is not useing shampoo help

Great tip!

Do you know how to clean the sprayers, because mine appear to be clogged. I bought it used and was told that it worked, but I kept it in the garage for a couple of years not using it. Thanks

@@JM-yr6fr If you call Bissell they have technical help that will tell you precisely what to do to unclog the sprayer. If that does not help you have to take it to a vacuum repair center where they can take the whole cleaner apart and get the old cleaning solution out of the lines. The old cleaning solution turns to a glue substance if you do not clear out the machine after each use. Hope this helps. I had to take both my cleaners to a Bissell Repair shop to get the sprayers to work. About $75.00 each but they did a good job.

Glad it helped!

Awesome

+Marina Campos Thanks for sharing your experience!

You're welcome! Or you can just borrow your cousin's from time to time and treat him/her to McDonald's as payment. :-)

Eric Wrye just loved the idea , you are genius 👍🏻👍🏻👍🏻

WeiserLiving Thanks. glad you found it helpful.

Glad you found it helpful - thanks for watching!

Hi Sid - I tend to do more Product Reviews w/Basic demos as opposed to how to videos. But I could see how that would be helpful. I'll keep that in mind as a future possibility. Thanks!

hollywoodfrodo Thank you....that would be most helpful b/c it looks as though one would have to unscrew the plastic cover over the bristles. Just think maybe there's an easier way.

You're welcome. Glad you found it helpful.

Wow - that's a long lasting machine! These really are great.

my bissel carpet cleaner has sometimes and right now only the hand held works dont have suction on main i tried to figure it out nothing i solved now its in the garage maybe i just throw it away after using it 5x since 2009,bought it at target.

Bernardo de Jesus

Thanks for watching.

Glad it was helpful!

Hope you enjoy it and hope you found the video helpful.

You bet

you're welcome - glad it helped

Francine Rivers Nope.

Actually, I don't have it any longer. We moved to a house with all laminate flooring and didn't keep the Bissell.

Bissell website!

I have a problem with suctioning up dirty water

Cynthia Mathews yes same issue here

You have to clip the front down that's what he didn't show the brush suppose to go underneath.

Latisha Day i just broke my clip. Grrrrrrr dropped the removable tank ugggg

I am having same problem same problem

Yes same here. Am I doing something wrong

Thanks!

I'm glad you found it helpful.

It would not make a good vacuum - no. It has a different purpose.

I would not recommend this for hard floors - it is especially designed for carpets and might damage hard floors. However because we're the kings of cleaning products, we do have a hard floor cleaner that works great! It's the Hoover FloorMate Deluxe Hard Floor Cleaner. You can check it out on Amazon here: goo.gl/3uzW4n I plan on doing a review of it when I get time. We've had it for several months and it works great!

what's. wrong if the nozzle dont works

Yes, it does! The carpet would still be damp, but the cleaner sucks up most of the water.

Yeah, this one definitely didn't have that. I don't know of any myself as I have only ever used this one. Due to the need to go back and forth over one spot, I can understand why they're probably not making them.

You're welcome - thanks for watching!

That's my problem.

Misty Green I've never had that problem - can you elaborate on what's happening? Maybe someone else (if not me) will have a suggestion.

Cleans fairly easily. Bladder should last as long as the machine unless you puncture it or something. Haven't had to replace it so honestly don't know how easy/hard that would be.

Thank you for the info. very helpful

You do a google search and get this link: www.bissell.com/~/media/site%20us/documents/user%20guides/66q4/bissell_user_guide_proheat_2x_healthy_home_carpet_cleaner_66q4.pdf?la=en

music11317

Does this shampooer work the same as the Bissell Pro heat 2 x multi surface cleaner pets ? Can I get a down load link for my shampooer please ! Does this one also come with the car adapter piece??

karen boone P

Howtodisassemblebisselpreheatpetforshipping

I'm sorry, but I don't know, especially if it works sometimes, but not others. I'd search around on the forums to see if anyone has a suggestion.

Hi Terri - yikes! I wish my expertise were of a technical level that could answer that, but unfortunately, it's not. I would definitely recommend emailing or calling Bissell Customer Service and see if they have an idea. I wouldn't tell them you bought it two years ago though. :-) Just tell them you've had it in the closet and haven't used it for over 9 months. Maybe they have a suggestion you can try to get it working again. Keep me posted - I'd like to know how it goes.

hollywoodfrodo thanks for taking the time to answer me. i have looked on you tube at several other people that have this same problem but everything I did to try to fix it just didn't work for me sooooooo I will call the customer service dept. and see what they suggest. Again thank you for your response

Terri Straley You're welcome and please keep us posted on what they say. I'm sure others would like to hear if there's a solution.

Terri Straley I have the same problem, I just tore into mine to see if the heater core was clogged, but no it isn't, I put new belts on it, it still won't spray, I will do more tomorrow, I did get it put back together, but I am raising 2 Granddaughters that have school in the morning, so will finish & see if it works then, if you found out what the problem to yours is, please would love to know, I hate to have to buy another one!!

I think you have to do it. Pulling the trigger releases the water/shampoo. It's always brushing and sucking up water, but it only releases water when you tell it to.

I'm not a Bissell rep or an expert, just so you know. :-) But the brushed should definitely spin. As for water amount, it's hard to say without seeing, but I mean when you pull the trigger it's consistently putting down water and pulling up water. Even after the initial cleaning you can go back over it (without pulling the trigger for more water) to suck up additional water. If you do that well, it should definitely NOT take 24 hours to dry. It depends on the carpet of course, but our low pile carpet takes about 5-8 hours max (but we do live in a low humidity area - so it will take longer in high humidity). It sounds to me like maybe yours isn't sucking up as much water as it should be. When you're done, your carpet should be moist but not soaking wet... Hope that helps.

Thank you so much for your effort and time. Ok this one is broken because the brushes didn't turn and almost no water was sucked up. But For now the carpet looks clean. I will get it fixed... Thanks again.

Soorya Townley same issues

hala beez this is a well known issue with this cleaner

hala beez , pull the water tank. A red gasket must be attached to the nipple on the underside of the water tank and not ion the floor that holds water tank

Maybe you just keep a really clean house? ;-) It's so hard to tell without being there to look at it, but if it's sucking water up and it's not dirty at all, either your floors are just really clean or maybe you're sucking it up right away without first allowing the machine to work in the cleaner fluid and loosen the dirt...

Yeah, I don't know if it's just 1 out of every 50 is bad... and of course if I got that one, I'd be bashing them too... But they generally make good stuff so not sure why so many people have a bad experience.

No - definitely not. It's for use as a carpet cleaner only - very different than a vacuum.

@@hollywoodfrodo very different? But like.....they both suck shit up, spin some brushes really really fast.....like, what exactly am I missing here? OHHHHHH that's right, Bissell still needs to make money off our asses so they make sure this crap can't perform an even simpler function like vacuuming.....god I love this cuntry.

+C. Marie If you're talking about what I believe you are, then no, they don't spin.

It all works! Yes they do rotate. My carpets look great. Thanks for your video. It was most helpful

+C. Marie Glad it helped! And thanks for taking the time to let me know!

Yes.

I would think pet hair would get stuck under that bladder. For pet owners, this seems like this bladder design would not be a good idea. How was your experience? Did pet hair get stuck inside the tank, under the bladder?

Francine Rivers You can try this: www.bissell.com/faqdetail.aspx?id=1346 Otherwise, check the other FAQS on Bissell and/or maybe give their customer service a call.

That's a hard one to know from the info. Could be an issue with how you're using it or could be a flaw in the vacuum?

does not spray

I'm by no means a carpet cleaning expert - just an average user, but as far as I know, you can do more than one time - just make sure you suck all the water out as much as possible. When you feel like it's clean enough, you can go back over just sucking water out (not putting any more in). You want to suck as much water out as you can with the cleaner - then you just have to let it dry which can take longer the more you've put down. Having fans blowing on it can help. Depending on your carpet, it might work better to clean it, let it dry, then do it again (the next day) for a few days straight.

@@hollywoodfrodo thank you for your reply and help

I'm not a pro cleaner - just a guy who uses the product. I would imagine just hot water would do a lot of cleaning - it would still put dirt and stuff out of the carpet. Cleaner solution probably helps though, especially on tougher stains and things.

Just another ? Do you add the hot water or is it heated up in the machine? Thanks again.

Like most of these home machines, you add hot water.

It "could" be the motor, but there's no way I could really tell you. I would definitely contact the company if it stopped working and you only used it once! That's not right.

Just in case you aren't aware...the brushes are only supposed to spin when you hit the release and pull the handle down to start carpet cleaning. When you park it with the handle up the brushes stop spinning.

@@davidwalker7732 thank you, David!

All the Bissells in this line have an attachment that can be used to clean stairs and furniture.