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The fact that they weren't able to glide any farther after hours in the sim is incredible. It means the flight crew on the actual flight did everything perfect without notice and in the moment. Bravo.

Damn, the guy who broke his leg is both super lucky and unlucky. Imagine, everyone else got by without injury, but you took a landing gear to the knee. You dodged a bullet, but the planes wheels got you.

I love how the captain made the decision to trust the skills of the first officer to let him continue flying the plane, so that the captain can be in charge of making critical decisions without any distractions. For example the decision he made to set the flap at 25 which eventually led to being the main reason for saving everyone on board, was the most optimal thing he could've done. Even future flight simulations couldn't make a better landing. Hats off to the crew for their skills, and calm and quick thinking in the very short limited time they had.

The drag difference between flaps 30 and 25 is huge. You'd think that changing the flaps so close to the ground would make no difference but it clearly saved the plane from a complete tragedy. The fact the captain let the FO fly and changed the flaps is amazing. A true hero.

I love when the pilots come out vindicated. My father was an airline captain for 38 years, we discuss many of these incidents which he often has first hand knowledge of from being in the industry at the time and I gotta say that you're usually spot on. For reference, dad flew the DC10, 727, 737, 757 and the A320 at the end of his career, and I'm a truck driver, because I'm terrified of flying, haha.

Excellent quick thinking by the captain! It's great to hear that everyone survived this one.

I work on intensive care. I regularly deal with life or death situations. But I cannot even contemplate the level of experience, ability, mental agility and sheer brilliance of the pilots in this situation. This is absolutely incredible and it leaves me in awe. Utter heroes

Thanks for the really interesting video Green Dot Aviation! You'll notice 2 mistakes made over the ATC by Captain Burkill. 1) He uses the wrong callsign in his MAYDAY call. Speedbird 95 is the callsign used when pilots are practicing emergencies in the simulator at BA. 2) He transmits the evacuation command over ATC instead of the cabin PA. However this is also considered a wise move because ATC and fire rescue are now aware that the aircraft is being evacuated so there will be passengers on the runway. I had the pleasure of reading Captain Burkill's book on this whole accident and the effects it had on his life, particularly how he was mistreated at BA afterwards with lots of rumours being told about how he froze at the controls. In fact his decision to keep Senior First Office John Coward to fly the aircraft whilst he troubleshooted and then retracted 1 stage of flaps is what saved this aircraft from crashing short of the airport and potentially killing all onboard plus people on the ground. Apart from an onboard fire, losing thrust at low altitude during takeoff or landing is the worst situation. You are slow with lots of drag (flaps and gear down) and especially at Heathrow you are flying over a large metropolitan city. The funny story is that nearly one year later, we withessed US Airways 1549 in the Hudson. Captain Sully, FO Jeff Skiles and their crew were treated like heros in the USA (and rightly so) and this was especially encouraged by US Airways. They had their full support. This should have been the case for the BA crew, but BA didn't give them the support and the UK media tried to turn them from heros to villains over night. Captain Burkill did a news conference shortly after the accident and announced that his senior first officer was pilot flying. The UK media was confused by this (as they are by most aviation stories) and tried to create a narrative that Captain Burkill did nothing and it was all down to his senior first officer. Just to clear up my point on the wrong callsign. This had no negative effect on the outcome because ATC knew immediately a BA aircraft was in distress just by hearing the MAYDAY call. And after all we are all human so if the wrong callsign is the only mistake made by the crew, then that shows what a great job they did. I believe Captain Burkill is still at BA and his senior first officer John Coward is now a captain. Captain Burkill left BA shortly after the accident (he took redundancy) and tried to apply for a job at Emirates but was rejected due to having a crash on his record. He was able to rejoin BA a few years later. There was also a relief pilot on the flight (First Officer Conor Magenis) but I am not sure what he is up to these days.

Goodness, these adventures are so well done that I’m watching one after another; I’ll end up watching all of your episodes soon! You are a great storyteller. It’s a good thing that a human was in charge of the plane!!

if i was the first officer i would feel very proud if i was told that the captain had full faith in my abilities to fly the plane during an unknown error while he focused on making other adjustments. to me that speaks volumes about the respect for each other that was being displayed during that time. its also a perfect example of crew resource management and situational awareness.

I'm glad I found this channel. Even if the same accidents and incidents are featured in nearly all air crash investigation channels, each episode maker puts in different little details that make a more complete picture of what happened. It also keeps me from dying of boredom after I've binge watched "Mayday" for the umpteenth time!

Your attention to detail in the preparation of these videos is just outstanding ...

I love this channel. It has all the best parts of the longer airplane crash tv shows, but none of the boring dragged-out story. He always focuses on the important parts. I hope more are coming! I think I’ve watched them all by now 😂

What an amazing crew, their incredibly skillful piloting ended up saving the lives of so many.

Can I just marvel at the pilot's quick thinking, and the manner in which the Air Traffic Controllers handled the situation. I'd have been screeching in an indiscernible girly voice, 'Crash! Holy God! Crash!' They said exactly what needed saying without a single word to waste in the calmest professional manner. This is what saved everyone on this plane, I hope everyone had a rise in salary after this. Bravo Gentlemen! Bravo!

One of your videos was recommended by the KZfaq algorithm, and now I've seen at least 6 of your episodes. I'm hooked. I don't know much about aviation at all, but your narrating style has me totally drawn into these stories. Thank you for making your videos accessible and easy to understand for non-aviators!

It's amazing that everyone survived!

I genuinly hold that belief that British airways pilots are the best pilots in the world

The success was due to pilots who have had many hours of hands on flying experience. Everything is so automated these days many younger pilots freeze up in these circumstances. Excellent job by the crew! Thanks for a great video!

This video provides a great explanation of this accident. Thank you for your stellar work!!

and then there was the whispering campaign by BA staff and crew that said the captain froze leaving the first office to deal with the issues - such rumours eventually forced the captain to leave the company - then the shocking way the company forced the crew involved in the accident to appear in-front of the media cameras

Excellent channel. Crisp, excellent detail, focused.

Exquisite graphics, your attention to detail is just brilliant. I'm obsessed with your channel but have to literally go for a lie down after watching a video as I'm just so emotionally and physically invested.

Think this is the first time I’ve heard the ATC after the events of BA38. Even the quality of your coverages of the details were as great as it is now, love it!

IIRC the redesign of the fuel-oil heat exchanger involved changing the flat face of tubes (as shown at 15:16) into a bunch of tubes of random lengths so that tubes would poke through any potential ice buildup, preventing large clumps of ice from forming.

Loving all your videos! So well made and excellent graphics. My new fave Aviation Channel 💕🔥

First time to hear a Captain made a conscious decision to leave his copilot on the handle at such moment, amazing!

Very concise delivery of the facts.

Strange how i’ve seen this on National Geographic last night and now it’s on my KZfaq recommendations.

Beautifully put together video and factually sound too. I’ve subbed. 👍👍

Brilliant video, thank you!

Both engines gone? BOTH? That’s insane, Jeremy

I remember this from the news. Very interesting explanation. Subscribed.

Hello,I would like to commend you on your excellent videos on civil aviation incidents. I'm a retired British Airways cabin crew member (purser) having spent most of my 24 years on the 747 (100/200/400). I also flew on many other aircraft types including the 777,dc10,tristar & a few others. I've often tried to pick the pilots' brains on the numerous flights when I was lucky enough to sit in the flight deck for take off & landing. Your videos are a superb learning tool on the many aspects of flying.You're quite clearly a very well informed pilot trainer. Thank you, Georges

The pilots on this flight are heroes 😍

This is exactly why pilots and in particular captains are paid big bucks!! Without that vital flap selection by the captain that aircraft would have wiped out Hatton cross train station and killed many!!! Well done Captain Burkhill and his team!!! 👍. The crew would of probably disagreed but they are heroes for sure. Certainly earned their big bucks on that day!!.

A lesson in perfect calm in a highly stressful situation by both ATC and the flight crew.

Keep ‘em coming

I like the way you explain the causes of the accident instead of creating a drama made for TV like another Air accident show, your point of view is from a pilot's view. I really like how you explain the causes of the accident.

Really been enjoying your excellent videos! Just a small correction on this one: at 8:47 the Controller is on a conference call using the 'Crash' line aka the Batphone. This is picked up by all the other relevant agencies around the airport i.e. AFS, Police, Airfield Operations etc. What he is actually saying is 'Nature of problem' which is standard terminology.

Very well done.

For once KZfaq recommended me a great channel. Excellent work 👍🏻

Great video

I was there on that day working at Heathrow.

Here's a channel I never knew I needed in my life. Thank you algorithm

great content

Nice piece of stat work on the investigators part - and a hell of a nice piece of flying on the pilots part

Brilliantly produced video. One correction on the real audio - you’ve made the same error as the guy who captioned the original video. The ATCO does not say “medical problem”, he says “nature of problem”.

I heard that the captain after this had a terrible time - lawsuits tried against him and wife & family left. I really, really hope none of that is true and that he lives the true life of a hero in retirement

Great work by the Pilots but also great work by the crew evacuating all the passengers so quickly. Cabin crew often don't get the praise they deserve or the support from the big bosses after such an accident. Which happened with many of the crew from this flight who were treated appallingly

I saw (I wish I could remember where) an hour long documentary about this incident. One of the most interesting parts was the detective story that finally led to the explanation of the fuel ice effect. The engineers setup a laboratory with all the fuel system apparatus, refrigerators, and all kinds of equipment to investigate different hypothesis scenarios. Eventually, they found the right combination of circumstances and timings to reproduce the fuel blockage effect in the laboratory. It was Columbo/Apollo 13 level drama and technical virtuosity.

verry interesting,thank you.

I hadn't been aware of this crash before but always great to see exemplary flying and quick thinking from the captain and first officer in such a sudden and serious situation. It was interesting to hear the ATC calls after the crash too. Thanks for the well put together videos mate.

Can we just take a moment to appreciate the beautiful and realistic graphics? Love this channel.

An excellent detailed account of what happened to cause this rare accident.. Thankyou

Many animated air crash investigation vids are boring but I love Green Dot.

As someone that loves flying with my face in the window most of the time it's nice once again seeing experience play a huge role in saving everyone. I use my experience as a passenger and fan of your channel along with other channels to carefully choose the seat I want that I think will have the best survivability. I even choose my attire specifically for flying and is one of few times I wear a belt. My belt years ago probably saved my friend's life after a head on accident.

Absolutely incredible

Loving these videos, but how about investing into some audio editing software, such as audition and apply some simple noise reduction and some compression? would be much better without hearing background noise.

This content is always unbelievable. Great job!

The shots of the simulation look beautiful

Huge W by the pilot. Bravo!!!

This just shows that decent quality training at decent quality airlines arm the aircrews with a cool, calm and collected reaction to adversity and emergencies.

I applaud the crew. Only I myself could have done better. The two things that define me are my incredible, one of a kind piloting skills AND my humility.

If you listen closely the controller probably does not say “medical problem is crash” but rather “nature of problem is crash”

I was regularly travelling from Heathrow to Benelux at this time. Flew Amsterdam week before and Brussels week after, from and too same runway. No second thoughts about continuing after it happened as the flight industry is pretty good as sorting this stuff out.

Important lessons learned without the cost of any lives.

An incredible landing and effort by the flight crew. This is such a weird failure to happen. I work with turbine systems and we have coolers and heaters throughout piping to regulate fluid temperatures. I never would've thought that such an anomaly would occur on a plane...

The Sully of UK! No lives lost due to Cap's experience.

Thank you a bunch for these pretty informative videos linked to safety in Aviation industry. The crew really did a great job to glide in an attempt to reach the threshold in order to save passengers. Please, could you spell the first possible cause according to investigators? Prime minister motorcade and what ...? Something like staff or softereglage????!! I couldn't take in the word.

Fascinating ❤

When you understand the immediate surroundings and actually saw the crashed aircraft on the ground you realise just how much of a disaster this could have been.

13:00 I'm just as interested in those three on the lower left. Something tells me they're not quite right also 😅

Have they released the full CVR I like the pull up terrain ahead pre c

Experience is a great teacher! The crew did not panic but thought the situation through and saved the crew and passengers. Whew...I was sweating awaiting the outcome.

I find it really amazing how in a few crash investigations the test pilots are incapable of recreating the success rate of the pilots who were there, it really shows just how talented these people are that they can operate at the absolute maximum in such high stress situations I've heard of a few times this has happened (the most well known is definitely the water landing over the hudson) for these people to do everything so perfectly that it's almost impossible to recreate is honestly astounding

A perfect accident, no? No fatalities, a previously unknown vulnerability discovered and patched, lessons learned for next time - what more could you want?

So the pilots did a perfect green dot unbeaten in simulator. Bravo!

How you only got 67,000 subscribers is beyond me :-)

There was actually another incident of fuel crystals before this. But that crash had a 100% fatality and took over a year before they found that fuel crystals was the reason and this accident proved the prof they needed

Best flight crash analysis channel on KZfaq

8:47 "Nature of problem"

The luckiest unlucky person who got their leg broken by the landing gear

I heard Cardiff left a Fuel entry tank mat in the Fuel tank.

13:53 The ole Italian Tune Up - let her idle abit then drive like it's stolen. lol

12:46 looks like another flight delivered more cold fuel than BA38. Curious what that was, and why they think this was okay.

14:32 Wow. Good job to the pilots here.

There was talk back then on how much water could be in the fuel and still have the airfield and it's refuelling reliability be certificated to international standards. It's actually normal for some water to be dissolved in paraffin / kerosene / jet fuels of different types the percentage actually helps with an efficient burn, and thrust is increased in some jets by water injection. The amount of water in fuel standing in refuelling tanks at airfields was reviewed after this incident, and it was discovered that when normal volumes of fuel (almost always a total fill of all tanks) occurred, water and fuel were thoroughly mixed in the pumping process, any standing water being re-dissolved into the fuel. The idea that fuel and water could separate in the storage tanks, and one plane get more water than another is also dealt with by the standard standpipes within the storage tanks taking fuel from the lower part of the tank, preventing a build-up if it did separate. I recall an occasion when a military jet had been flown several times, with top-ups to a standard level of fuel having been carried out several times in one day, which resulted in a higher than average water content, but this was found to be due to the fuel on the last fuelling coming from a standby vehicle that had not been used for a few days, and was nearly empty, and the water had separated AND the standpipe had been removed. Fuellers keep careful track of fuel and where it comes from for this reason.

Solid airmanship. We will always need capable pilots no matter the level of automation.

Actually as I see,If they manage not to break the plane in half on Landing it's safe....No matter how hard the landing and if there is Landing gear or not

Speedbird 95. That’s the simulator call sign. Interesting hint to human factors that the Captain said that under stress.

A very very minor design flaw in the design of the fuel/oil heat exchangers, that is only obvious in hindsight. A skilled set of pilots, that is also obvious.

excellent

Wow dude awesome vid again Jus wanted to ask will u do some live streams or have a discord server in sometime? Crazy insight tho

Some pressure that! Seconds from the ground and your whole world is on a knife edge and you’re still able to make those life saving decisions. 🤯

🎩 of for this captain and his crew❤❤❤😊

Great Pilots….I worked on the 777s and they’re not a bad aircraft. I still prefer the 747 though!

Did they say brace position over the intercom?

I am one minute and twenty two seconds into this video, the only thing i can think of that can cause an accident like this then leave NO trace is ICE. Ice in the fuel pipes or system.. !