Reacting to people bashing XMONDO

Рет қаралды 3,346,293

Күн бұрын

Hi Beautiful! Todays video was actually so scary to film. Hearing what people don't like about my brand is never something I'm excited to hear. But the constructive feedback is always welcomed!
Shop XMONDO Hair: www.xmondohair.com/
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XMONDO Super Orange: xmondohair.com/products/super...
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Mariaagloriaa __: • XMONDO HAIR MY HONEST ...
kayla claus: • HOW DOES XMONDO COLOR ...
melinda: • HOW I MADE MY WAVY HAI...
Stella Cini: • Can you Dye Dark Brown...
Video Editing By: Kris Edrosa
Don't Forget To Live Your Extra Life.

Пікірлер: 3 100

@khalilahd. 2 жыл бұрын

I just love how honest and transparent you are. This is a growing process and I like that you continue to try to improve. That’s why we love you! ☺️❤️❤️

@choicethetaurus 2 жыл бұрын

kzfaq.info/get/bejne/ec50gNRpqbbIoGg.html

@lostcause1823 2 жыл бұрын

@@choicethetaurus Probably the last Time I click on a random link....Ngl this was kinda good

@imbald9089 2 жыл бұрын

@@choicethetaurus the comments that are saying this is good are also bots don’t click the link y’all

@angerislugo6092 2 жыл бұрын

Yes

@yomomsterable 2 жыл бұрын

@Believe That ppllppp lo

@babyel286 2 жыл бұрын

“You’re right and I was wrong” is something entrepreneurs don’t say enough!

@petrakuncova3597 2 жыл бұрын

Thats why we appreciate Brad Mondo he is so honest and takes criticism all the time.

@TheUntoldOdyssey94 2 жыл бұрын

💯💯💯

@ellaella5537 2 жыл бұрын

And this is why his brand will be very successful. He will adjust and it’s awesome. No Jaclyn Hill moment over here.

@veggigoddess 2 жыл бұрын

That's just something most humans don't admit too

@madison6176 2 жыл бұрын

No, that's what people in general do say enough.

@charlie2.048 2 жыл бұрын

I feel like the orange and pink dye girl wanted semi-permanent dye to do the impossible. If you don't start with a single tone of evenly bleached hair, it's going to fade unevenly. That's not a flaw of the dye

@poshniall 2 жыл бұрын

she admitted herself she has warm toned hair and then wasn’t happy that the pink she put over it turned out warm….

@americanstraitjacket 2 жыл бұрын

I bleached and toned my hair prior to using the pink, it had AMAZING coverage but I used the entire thing and I have a pixie cut. The pink was literally highlighter pink!! It was so cool! And then 2 weeks later it had faded to where I needed to re-dye it... Artic Fox lasts 6x longer than the Mondo 😢

@americanstraitjacket 2 жыл бұрын

@@terrafraser7806 sure, so is Artic Fox and Manic Panic and most hair dyes. They last for more than 2 weeks and are worth the money. You don't have to agree, I'm just pointing out that it doesn't meet competitor experiences.

@aradiasnowdon7016 2 жыл бұрын

@@terrafraser7806 Arctic Fox is also semi permanent. Most of those vibrant hair dye brands are, some just last longer than others.

@SoBayK80 2 жыл бұрын

I like the prana colors best, arctic fox second. I love the faded phase of the colors best, like 4-6 shampoos in. True pink fades fastest and more completely back to blonde while a blue pink will remain longer, even faded.

@katherinepearman 2 жыл бұрын

I had no idea that cetyl alcohol was an emollient. I was always just like ALCOHOL? BAD. So I’m happy to learn this. Makes me want to learn more about the ingredients that are in things.

@Silnid 2 жыл бұрын

And helps me add back products I've had to discard cuz alcohol

@emily.g.929 2 жыл бұрын

Please guys! Some alcohols are “fatty” alcohols and are GREAT for hair and skin. Please do some research on what types of alcohols are and what they do for the skin and hair.

@hlm1141 2 жыл бұрын

Yeah definitely, it literally just means there's a carbon, oxygen and hydrogen joined together like this C-OH at some point in the molecule. There can be loads of other stuff going on. It's like hyaluronic acid sounds bad because OMG acid that's what made the Joker! But it's actually a great moisturiser :)

@aximaysosa8885 2 жыл бұрын

Yea there's only really a few bad alcohols that are normally used in many kinds of beauty products. Some alcohols, like glycolic acid, are actually humectants and help with hydration. Others make good moisturizers. Not all alcohols are the same. They're just called alcohols as a way to classify them according to their molecular structure

@Cannibalizee 2 жыл бұрын

For skin- care I recommend Cassandra Bankson , she explains ingredients

@meghancepeda 2 жыл бұрын

I love how gloria specified that it did not work for HER hair type and didn’t push it off as like a product nobody should use. Love that.

@tfgrrl2042 2 жыл бұрын

Omg I thought that was Gloria, ty for this.

@Dorothy4Jesus 2 жыл бұрын

AWESOME!

@jasmined.greene8907 Жыл бұрын

Even since I started watching Brandon and Gloria both I realized she's super truthful about what she thinks.

@alanagonzalez1161 Жыл бұрын

@@jasmined.greene8907 is Brandon supposed to be brad? Im genuinely asking , like I think he rather go by brad. Just asking

@jasmined.greene8907 Жыл бұрын

@@alanagonzalez1161 Oh no, Gloria's husband is also named Brandon.

@jordangundry1995 2 жыл бұрын

The first girl who was reviewing his product, she gave AMAZING construction criticism. Everyone should take notes from her. Honest and to the point and not a bunch of pettiness for views. ✌🏼

@Kiwi_TaylorsVersion 2 жыл бұрын

I think she's Maria Gloria. I only follow her partner but she seems really nice

@emmafield9770 2 жыл бұрын

I like her reviews. She’s super honest and genuine

@midwesthexes5109 2 жыл бұрын

She's awesome

@sinfully.sweet.2548 2 жыл бұрын

@@Kiwi_TaylorsVersion Love Brandon, and its so odd to find a dooder in a Brad Mondo video 😂

@Kiwi_TaylorsVersion 2 жыл бұрын

@@sinfully.sweet.2548 haha so true! Beauty content isn't my usual thing, I'm just here for the laughs. Have a good one fellow Dooder! :)

@tammybrady1626 2 жыл бұрын

First girl on the detox line, she worded the review perfectly. And folks need to do an alcohol education. Cetyl alcohol is actually moisturizing. Wow!! I got a lot of likes here!!!!

@NaetheNatural Жыл бұрын

Not for all hair types tho . That’s what ppl need to understand.

@bthompson4239 Жыл бұрын

@@NaetheNatural I mean, kind of yeah, for all hair types. Something that adds moisture to hair the way cetyl alcohol does isn't going to like moisturize one person's hair and dry out another person's. The level of moisturizing might vary from person to person, but cetyl alcohol isn't going to act differently in person A's dry hair vs person B's oily hair, it's just going to add moisture regardless. It might be all person B needs to keep their hair moisturized while person A might need a little something extra to keep their hair moisturized but cetyl alcohol will not dry one person's hair out while making someone else's hair moisturized, that just won't happen.

@NaetheNatural Жыл бұрын

@@bthompson4239 to think every hair type using cetyl alcohol is super beneficial tells me you haven’t looked deeply into every hair type . I have to grow my hair down to my breast , now heading to my navel is the goal . With that being said when it comes to curly hair , it’s clearly stated in studies that a simple google search can provide , it is a good thing BUT with moderation. It’s considered a long chain alcohol & the reason certain hair types cannot use too much is because the alcohol has far more carbon atoms , making them oiler and “fatter”. Certain things can easily damage delicate curly hair especially type 4 category. It’s kinda crazy you think you can say that when my type of hair is the ONLY hair that’s needs protective hairstyles to help grow and maintain moisture. :) hair isn’t one size fits all , never has been lol

@NaetheNatural Жыл бұрын

@@bthompson4239 and we can’t have it be the top of the list to avoid any problems . So yes , I see why a lot of curly heads avoids it all together and use other things .

@pokkemuur6539 Жыл бұрын

@@NaetheNaturalexactly

@croakiex9873 Жыл бұрын

So late to this, but that first girl was SO incredibly respectful. They were able to get the point of across without being rude or hurtful and I feel like that is so important. More people should try to follow this example. I feel like videos like hers (and yours) make me more inclined to watch them. I'd rather see real constructive criticism that I can learn from, than someone just bashing.

@leighsheppard8323 2 жыл бұрын

My feedback: please consider making your products available to more international locations (hint hint Australia). I'd love to try them!

@rebekahsprlyan6982 2 жыл бұрын

Seconded!

@rheah7180 2 жыл бұрын

Thirded!! I was soooo excited to try Brad’s colour when he first announced he was releasing some then DEVASTATED when I realised he didn’t ship to Aus 😓

@BoyTheCat 2 жыл бұрын

Yes please 🇦🇺

@rachaelmelva642 2 жыл бұрын

YES

@hopejurgens2821 2 жыл бұрын

Yes

@heyyitssabii 2 жыл бұрын

As a marketing student this is literally the smartest marketing move I’ve EVER seen!! Utilising your KZfaq platform to market and educate about your products through more than just an advert? Using the theme of video your viewers love?! Bravo, I’m a marketing nerd (and a hairdresser!) and this is absolute genius

@maysmith8504 2 жыл бұрын

Just bought one of his products because of this video lol

@meganchaddic7985 2 жыл бұрын

Girl I am a marketing student and a hairstylist too! Great minds think alike!!

@TheMotherofTacos 2 жыл бұрын

@@maysmith8504 haha me too!!! been on the fence about wavetech but seeing that girl's reviews sold me

@Peacenluv.c 2 жыл бұрын

Totally agree. First time I’ve gone to his website! Even though I love him!

@ben_clifford 2 жыл бұрын

Right? That's what I thought. This is genius. He is advertising his product, learning, and educating all at the same time. And I want to try some of his products simply because he's listening to his customers.

@mellysomething6296 2 жыл бұрын

Can we talk about how the second girl basically shifted the blame on Brad and his color and not on the fact she didn’t bleach her hair properly, and it was like 4 different colors when she applied the color which is why it looks so oddly toned? And why it faded weird too. Like girl. You jacked up your hair. Not Brad.

@mandrakethecat 2 жыл бұрын

It also didn't look bad. It was uneven, but looked cool. It was multiple dimensional and added depth. She didn't like it, but it was her own doing and still tries to blame the product. Sometimes people are so lucky that they make themselves unhappy every time they look at it.

@ih3artm3lly 2 жыл бұрын

literally I was thinking that too😂😂

@jacquelinescoggin7568 2 жыл бұрын

Is this for thick curly hair as well

@mandrakethecat 2 жыл бұрын

@@jacquelinescoggin7568 who was that?

@ih3artm3lly 2 жыл бұрын

@@jacquelinescoggin7568 yea

@paigeheglund3003 Жыл бұрын

I love Brad so much. He managed to say to the girl who died her her pink and orange "yep, that's how hair dye works" in a professional way even though the hair dye wasn't in the wrong

@thatgirlbai 2 жыл бұрын

I’m so happy that he renamed his original shampoo & conditioner to a detox shampoo & conditioner. I was definitely one of those who stopped using the brand after products that were listed as being for every hair type ended up being too drying. I might have to try something in his new line 💕 I hope you do more of these types of videos!

@TaraLeee 2 жыл бұрын

As a skincare formulator and sometimes hair care formulator, I can confirm cetyl alcohol is an emollient that hydrates your skin and hair. It’s commonly used in moisturizers, creams, and lotions too. It also works as a thickener and stabilizer for the products emulsion.

@K-a-n-d-i-s 2 жыл бұрын

Interesting to know, thanks !

@TaraLeee 2 жыл бұрын

@@K-a-n-d-i-s there are a lot of these moisturizing alcohols. Cetearyl alcohol and behenyl alcohol are some other examples 😊

@Finda5 2 жыл бұрын

really good to know. I always got confused when I looked at creams and they had alcohol in it

@mommabear2544 2 жыл бұрын

@@TaraLeee Is there an alternative to cetyl? I cant use it on my face ( moisturizers with it) because of my seb dermatitis flares with it. I couldn't figure out why I couldn't get my scalp dermatitis under control until I looked at my conditioners. Now I cant find a conditioner without it. So I am looking to make my own before I go bald from the inflammation

@briannahatcher9422 2 жыл бұрын

Just saw your name and had to say hi. Love your videos 💜💜

@oncersm7884 2 жыл бұрын

Honesty one of the reasons I love Brad is he is not afraid to respond to criticism or haters

@tiffanyleraa9975 2 жыл бұрын

And he always does it in a respectful way!

@Thealliehatch 2 жыл бұрын

I do wish he would make a response to the criticism for his henna video tho he never addressed that as far as I know

@LIIantonioIIL 2 жыл бұрын

@@Thealliehatch Wait what did he say about the henna? Did he say it looked funny or something?

@Emnms68 2 жыл бұрын

And he listens to feedback and takes it into account

@Emnms68 2 жыл бұрын

@@LIIantonioIIL he tried dying hair with henna and said in the video that he really doesn’t know almost anything about it. I think he basically did it wrong on multiple counts, like I think he didn’t use the right kind of henna or didn’t mix it properly or something I don’t remember exactly.

@failedartist3994 Жыл бұрын

I know that video is kinda of old, but I just love your honesty and transparence. Your whole body language is so different from all the other video and it shows that you genuinely care about these reviews. Great job, it takes a lot of courage to watch other people criticizing your work! ( trust me, im a failed filmmaker)

@alma721 Жыл бұрын

u arent a failed anything, ur a work in progress like the rest of us

@nyssfromtheabyss3839 Жыл бұрын

Hey failed artist, it ain’t over till it’s over. Van Gogh thought he was a failed artist as well.

@v3xdraws 2 жыл бұрын

Keeping in mind, everyone's hair can react differently to different products, and some may not be the product for you! It still may work with other people

@Amber-cv4tr 2 жыл бұрын

Seems a bit unfair to be disappointed in semi permanent colour fading when your hair is not one shade of blonde….. Brad is a genius but can’t do the impossible unfortunately 😂 love you!

@---nobody--- 2 жыл бұрын

Yeah, it was a little nit picky given that no color is going to fade evenly all over the hair. That's just how color and hair work.

@tyblips 2 жыл бұрын

Yeah my current hair is a marble of different red and pink tones because I dyed it red back before Halloween and it's slowly fading to a dusty rose colour at the ends that were white blonde and the parts that were a Lil more yellow blonde or just less bleached, are significantly darker. And then my roots are a dark brown as my natural colour* grows out

@xandrias6411 2 жыл бұрын

It kind of bothered me. Like how are you going to complain about something Brad has no control over! If you want it fading the exact same everywhere. You need to have it all the same shade. If you want a crisp cold pink. You need cool toned hair. It’s like she ignored simple things that make sense with hair colour and just wanted to crap on the dye. Idk it just rubbed me the wrong way

@kaceo.damondaze5270 2 жыл бұрын

Yeah, she has no idea of what she is talking about.

@Madelope 2 жыл бұрын

I didn't feel like she came off disappointed... Her entire video was to review how the colour worked, people that have similar hair to her will now know how the fading process will go, regardless of the fact it happens to hair colouring in general. I found it useful information LOL.

@ItsJustAshe 2 жыл бұрын

I could never listen to bad reviews of my own products 😭😭😭 I would literally break down and be like “I’m sowwwyy”

@nicolajones726 2 жыл бұрын

😂😭Xx

@aspenisthebest 2 жыл бұрын

Yea if I actually believed in my product and cared about it like it was my baby then I’d be heartbroken but if it’s just for quick cash then I wouldn’t care because I know it’s not the best

@xtonibx5770 7 ай бұрын

I would get mad and blame the reviewer for their problems 😭

@kwiggy5091 2 жыл бұрын

Red pigment falls out quickly, so red and pink are the first to go! Even if you're starting with the perfect bleached canvas, welcome to the struggle with red and pink! I super recommend anyone with these colors use a product to deposit color in the shower! I was poor so I put the color into a half full bottle of a white conditioner to refresh it. ❤️

@minecraftmeli512 Жыл бұрын

Me with semi permanent red in my hair 12 months later:

@YTcensorsEverything 5 ай бұрын

Depends also how many times a week you wash your hair. What shampoo you use and if you use hot water. It’ll fade so fast if you wash it every day esp in hot water

@jessicafarewell5429 2 жыл бұрын

Brad just say it. That girl with the color obviously didn’t have an even color at the start and that’s why it faded bad. We know it, you can just say it lol

@aliciamai1994 2 жыл бұрын

I was looking for this comment 🥴

@SophieMPalmer 2 жыл бұрын

He did say it.. Haha

@meganjane3809 2 жыл бұрын

He definitely said that.

@ummm4158 2 жыл бұрын

He said that

@guhreenskittles 2 жыл бұрын

Lmao

@jamlou8734 2 жыл бұрын

100% will forever stand behind Brad mondo because of this exact reason. He sees his errors, he apologies, he tries to do better AND HE DOES BETTER!!

@nyumyu4265 2 жыл бұрын

He never apologized for plagiarizing a fake vegan cruelty free bunny logo on one of his products that wasn’t actually vegan. You should look it up. We should never guarantee trust with a celebrity or KZfaqr or idolize anybody.

@b.5795 2 жыл бұрын

@@nyumyu4265 get over it There are bigger issues in the world you should be focusing on and you should get some hobbies that don’t include hate watching KZfaq videos. Bye

@norawalsh6980 2 жыл бұрын

@@nyumyu4265 and you're not apologizing for talking out of context shit so here we are

@catcarween6540 2 жыл бұрын

@@nyumyu4265 🤨🤨 And people are still out here using L’Oréal soooo please.

@Sakura0754 2 жыл бұрын

@@nyumyu4265 You're absolutely right. It is NOT okay to label something as vegan/cruelty free and stealing a logo for exactly that and it not actually be that. EVER! Anyone telling you to get over it and that it isn't an issue clearly has dry lips from kissing so much ass. I like his videos, I love his products and I'm happy he has learned. What's not okay is backing someone blindly and disregarding serious issues because you like them and then telling other people to "get over it" because it doesn't concern you. This could have actually caused major health issues in some people, it's not always about ethics it's about safety.

@thealphamaggie 2 жыл бұрын

I'm crossing my fingers and hoping that Brad makes a permanent hair dye one day. I LOVED how vibrant his colors were when I used them. But they rubbed off on everything I wore and washed out within 2 washes. For comparison, Arctic Fox came out in 5 washes. I think my hair just doesn't play nice with pigment-only dyes. I dream of permanent color.

@theassassinnox 2 жыл бұрын

I had a very similar experience.

@desertrose3511 2 жыл бұрын

Are you washing your hair with hot water? That will take color out of your hair

@thealphamaggie 2 жыл бұрын

@@desertrose3511 I don't wash with hot water and I choose shampoos carefully. It's just how my hair behaves, I'm afraid.

@desertrose3511 2 жыл бұрын

@@thealphamaggie Awh that’s too bad 😔

@annwhat6386 Жыл бұрын

Hey Try goldwell elumen It’s a German Brand Ans i am obsessed I used directions for one year, had to use it almost every month And now I used elumen Like 3 times this year and it looks so good , didn’t stain anything and Fades even Also the color didn’t really left it just gets lighter Startet with intense blue and now a really light blue silver (With other blue colors I have the feeling that it just gets patchy and green)

@madeleinewallace1114 2 жыл бұрын

These aren’t mistakes, these are growing pains. But kudos to you for your professionalism and humility. Packaging, key words, marketing and your target audience have to change sometimes. Proud of you! 👏🏻👏🏻👏🏻

@annaelisavettavonnedozza9607 2 жыл бұрын

If major companies acted like Brad they would be constantly evolving & their customers would be way happier

@sleepygirl96 2 жыл бұрын

So true!

@samijo3381 2 жыл бұрын

And just people in general. But I hate when I’m very happy with the way something is and a company or person decides to switch it up.

@carttoclickshow 2 жыл бұрын

True

@giocervantes2328 2 жыл бұрын

They all start that way, that’s how they grow a huge fan base to begin with. But over time, it gets hard to listen to potentially millions of buyers opinions.

@Z5Z5Z5 2 жыл бұрын

Yeah but big companies only want money not to work

@Madamchief 2 жыл бұрын

Don't worry Brad. For every criticism out there, there is a girl like me who's damaged hair has been transformed by your products. We love you! Thank you for existing, Beautiful 😘

@whatdelicious 2 жыл бұрын

FACT CHECK: Damaged hair cannot be repaired: It is like teeth you only get one set!

@EspressoStreams 2 жыл бұрын

@@whatdelicious I have a set of clippers that would say otherwise. They're great at fixing damaged hair.

@gabriellemeadows1675 2 жыл бұрын

@@whatdelicious FACT CHECK: Firstly you get *TWO sets of teeth* in your lifetime! FACT CHECK: Wrong! It depends on how it is damaged, and how far it is damaged! Have a bless day😃

@Madamchief 2 жыл бұрын

@@whatdelicious I said "transformed" not "repaired" thank you very much

@BradMondo 2 жыл бұрын

so happpy to hear that!!

@junoleigh6302 2 жыл бұрын

The second review, my advice, as I've done these exact colors before, is to mix a small amount of red dye or orange dye in the pink to bring it up to be warmer and match your nature tones more. My hair is naturally red/brown, and I found it makes the fade process more even and beautiful.

@particlextheory7480 2 жыл бұрын

This is why I love binge watching your videos like relaxation therapy. I love how you're always so honest and keep everything 💯 Thanks for being so awesome.

@giovana4419 2 жыл бұрын

the second girl is kinda tripping her hair isn’t bleached equally and she wants all to look the same? what? 🧍🏻‍♀️

@stephaniehorne6692 2 жыл бұрын

yeah, it seems like she is blaming what is really bad prep work, on the color.

@dragonixheli5474 2 жыл бұрын

That was my reaction as well like of course it will not fade evenly if your base is not even. And of course an orange color will look and fade better on a brown/blond base vs a neutral pink and said base. I would personally guess that's more than common sense but apperently not

@Sam-iu2si 2 жыл бұрын

I thought her hair looked so fucking good even fading 😅😅

@aaliyah1876 2 жыл бұрын

I've never seen an influencer WILLINGLY react to critism. Most influencers just get mad and make a 20 tweet comeback on why their product is top tier💀 Brad isn't a KZfaqr. He's in a different league🔥💙

@dollybear2809 2 жыл бұрын

So true

@smilealwaysnatasha3423 2 жыл бұрын

He is a professional

@sluttymctits4496 2 жыл бұрын

You should watch more videos. Plenty of people in the skincare/beauty community react to negative reviews. Many sugarcoat everything and pretend all is well, but others take the criticism to heart and make changes based on consumer feedback. Brad is far from the first to do this.

@mckenzie5550 2 жыл бұрын

I feel so bad, I “shat” on wavetech foam after the first time I used it BUT now that I’ve got the hang of it-I LOVE it! Love you, Brad! 😘

@emily.g.929 2 жыл бұрын

Can I just say that I REALLY appreciate how you put level 1-4 hair example swatches for all your dyes/colors! I have level 3 hair and it’s frustrating when I see companies only go to light brown on swatches and just assume that someone like me with a level 3 won’t use it. Like sometimes I want to use a purple semi-permanent color to give my hair a purple flash of dimension or “overcast”, but it can be difficult to see what tones it will be most bright on and I just appreciate you doing that!

@Etigress 2 жыл бұрын

He was so respectful and handled this so gracefully. He even gave them helpful advice. Mad respect for Brad.

@gaahmontecchio1 2 жыл бұрын

As a former hairstylist I can say that everyone’s hair is different, one product may work in 90% of hairs while others won’t

@ellecharlton3432 2 жыл бұрын

Well said

@jellyelf6350 2 жыл бұрын

Exactly some products that work for my mom don't work for me. Some products that work for me don't for my mom.

@laurenkifer9145 2 жыл бұрын

I have to switch mine a few times a year or my head gets itchy

@stickinsects8347 2 жыл бұрын

@Lauren Kifer I have to change mine a fair bit. I'm allergic to a heap of stuff. Shampoo can be a nightmare for me.

@kazutokirigaya2147 2 жыл бұрын

Agreed. Even my own sisters hair products don’t work for my hair.

@indiaalexandra8742 2 жыл бұрын

Honestly wish more brands would do this! Not everyone is an expert, please explain how to read/interpret labels and tell us the science behind why a product did or didn’t work for our hair type. I loved this video, I feel educated.

@user-sb9ho3zs5k Жыл бұрын

agreed

@donnaa7226 2 жыл бұрын

Even though the videos started off seemingly negative; They all ended quite positive, with the exception of the orange/pink, which should not be blamed on the colors . I would be willing to try any one of these products. Brad, your reactions were quite gracious.

@MissUnderstood. 2 жыл бұрын

I think a lot of people’s problem is they have no idea how to do hair so they blame the product instead of their technique.

@Y0urF4t3s 2 жыл бұрын

yep

@mina.mnys.217 2 жыл бұрын

EXACTLYY

@orania8033 2 жыл бұрын

Yeah I see this happen ALOT! Especially on beauty product reviews on Amazon lol

@Meangirl22 2 жыл бұрын

Exactly!!! 😹☝️

@cathrynwhite730 2 жыл бұрын

YES

@alicialuxxx6088 2 жыл бұрын

Honestly your videos changed my life soooo much. I'm a former addict (3 years clean in two weeks) and anytime I'm feeling a relapse, especially when my mental health hasn't been the best, I look to your videos and do something different to my hair. I now buy my dye separately (Ie developer and bleach powder) and use semi permanent. I'm a single mom of two and currently saving up to buy your line of dyes! Hair coloring is something I've always done myself since I was a preteen and because of you it is now an art form for me and a form of self love. Thank you from the bottom of my heart from Canada ❤️

@aaliyah1876 2 жыл бұрын

Congrats on be always three years🔥💙

@bre9538 2 жыл бұрын

congrats on being clean for almost 3 years! that’s such a big deal, im really proud of you!

@fionnathehuman5119 2 жыл бұрын

Honestly such a beautiful comment x so glad for your recovery and wishing you all the best :)

@peaceout8230 2 жыл бұрын

CONGRADS!!!! Im wishing u the best!!!

@lynnwilhoite6194 2 жыл бұрын

You go with your bad self. Congratulations on your sobriety and enjoying your life!

@mollymccarthy8042 2 жыл бұрын

thank you for being so transparent with your company! so many big hair care brands could learn so much from you

@NinasPeace 2 жыл бұрын

I love it when people are confused that the dye isn't going to match. I dye my hair a bright red. (Without bleaching) on my dark brown warm toned hair. The dye is like a deep deep dark red but it doesn't turn out dark lmao

@PhantomStella 2 жыл бұрын

The second girl definitely blamed the product instead of how she did her hair

@sharnehawkins4702 Жыл бұрын

100%

@barrani4680 Жыл бұрын

@@CreatureCargaux Yeah but the wave girl came back and retried.

@nollypolly 10 ай бұрын

*puts neutral colour over warm coloured hair* "Why is this warm pink?" 😂

@LetsJhazTravel 9 ай бұрын

Looking for this comment. Obviously when she has shown the final result the color of her hair is already patchy like balayage before applying XMondo. So it’s normal that when a semi-permanent color fades it’s going to fade back to base color. 🤣

@YTcensorsEverything 5 ай бұрын

& im curious how many times she washed it. Washing that color every day and in hot water… it’ll fade so fast

@earthcitty 2 жыл бұрын

Wow...it is so refreshing to hear someone just own criticism, and be like "hey we're working on it. Sorry it wasn't right."

@biancasantisteban3441 2 жыл бұрын

Love how open you are to constructive criticism. And how you receive it. It's so good for growth not just as a business owner but as a person in general. Keep it up, you're doing an amazing job 👏🏽❤

@LittleHwangO 2 жыл бұрын

Starting a business is hard & it doesn’t matter if you’re an expert in your field. You make mistakes, own up to them, improve the product and the marketing and keep going! You’re doing brilliant Brad 🥰🌹

@spaceinveda7408 2 жыл бұрын

The girl with orange/pink split dye; My hair was balayaged blonde/dark brown I have dyed my hair red for 4 years, with almost every red hair dye that exists And no matter which one I use, it fades in different shades due to what's underneath the red It is definitely the color she started with, not necessarily the dye

@pendergrass4418 2 жыл бұрын

Yes this.

@Sarah-ru2pd 2 жыл бұрын

Balayaged

@spaceinveda7408 2 жыл бұрын

@@Sarah-ru2pd you have no idea how long I effed around trying to figure out how to spell that word 😭😭😭 lmaooo as a spelling geek thank you

@duckdoinquak 2 жыл бұрын

can we all take a moment to realize that this is such a good way for Brad to show off his product. you’re advertising in a way that’s interesting for the viewers, and you’re owning up to your mistakes and telling us how it’s fixed. Bravo, amazing

@alanajeanette 2 жыл бұрын

You're amazing Brad! You taught me how to blow dry my hair without it being a frizzy mess which I never thought was possible AND you taught me how to use a foam/mousse! I'm going to buy 2 of each products so I have a backup, bc I love supporting you and I'm not a cheap ass. Love you! xoxoxo

@heatherreich2687 2 жыл бұрын

Second girl love your hair!!! Also love how Brad takes all these critiques so well. 💖we love you!!

@Singhderella 2 жыл бұрын

We stan a brand owner who can take ownership of things like this. I love you 10 times more now! It’s totally normal for things to lot work for some people. Brad’s so dope for this video. The honesty & transparency is commendable and deserves so much respect, go off Brad. 🥳

@Singhderella 2 жыл бұрын

To not work *

@noeyes7598 2 жыл бұрын

I love how he doesn't just say that he'll improve...HE ACTUALLY IMPROVES! Mad respect for you, Brad!!

@brandiebryant7621 Жыл бұрын

One day I'll have money and buy your whole line but until then I'll enjoy living vicariously through your review videos 😝 love your humble attitude Brad, you're awesome. Really cool to see how much your brand has grown over the years. You deserve all the best in life thanks for entertaining and teaching us

@ivydickinson8960 2 жыл бұрын

You’re always humble. Thank you Brad! I use your blonde toning and love it!

@Alex-oi7cd 2 жыл бұрын

We love the honesty it keeps us going as individuals and makes us stronger

@wahwahmels41 2 жыл бұрын

Telll that to Californians (I’m Californian)

@carolinebrasselle8907 2 жыл бұрын

Is there such a thing as an unnatural hair dye that fades nice…? Just seems like an unfair thing to be disappointed in.

@marmarballz 2 жыл бұрын

Seriously what was she expecting? Her hair actually looked amazing, honestly.

@Princessofthedrk 2 жыл бұрын

I just watched a video that Aislin(spell?) did and she does mention how certain colors fade and some don't. So possibly?

@jessicahernandez3090 2 жыл бұрын

@@Princessofthedrk All semipermanent colors are supposed to fade, since they are not permanent. The only you can judge is if they fade really fast or not (like Arctic fox, that lasts not very long), and if it has a weird chemical reaction that makes it fade an unnatural color that doesn't make sense. But here ut just faded like my Punky Color flaming pink, since I had a orange-yellowish base, with wasn't very uniform 😂 I had so many different color stripes from the lazy bleach, but I didn't care since it was a good enough base for what I wanted.

@joannaherrick2215 2 жыл бұрын

Ikr?! Lol

@Joy_Boy_96 2 жыл бұрын

I hated her so much. 🙄

@eeelizabethh95 2 жыл бұрын

You are so humble and take feedback well. Shows your character ♡ you are very genuine ♡

@KaraNolting Жыл бұрын

You being open to even WATCHING these says so much about your integrity and transparency. But then you also took all of the constructive criticism and turned it into action and improvements. I'd not purchased any of your products prior to now (only because I love what I already use!) but I'm going to go buy something now just because of this video.

@anchelitaantonieeck3943 2 жыл бұрын

The only thing I want/misses on your brand/packaging are braille or something definding. So it's easy to find the right product, if you are seeing impaired.

@charmingheartphotography6758 2 жыл бұрын

Yes x1000. This is a great idea. Braille should be on ALL packaging

@310BPM 2 жыл бұрын

@@charmingheartphotography6758 it doesnt even have to be braille,, there just have to be defining features (i.e. 2 dots on the top for conditioner, 1 for shampoo); very simple!!

@000KRISTEN000 2 жыл бұрын

My herbal essences bottle has a dot you can feel on the bottom of the conditioner bottle, whereas the shampoo doesn't... For this very reason. I was reading the bottle and was like "That's SO cool!"

@LIIantonioIIL 2 жыл бұрын

Ooo i wanna make a product like that now!

@chelseaozanic92 2 жыл бұрын

Wow I didn't know that was even a thing... I wish this was something that was on everything!! That would be so helpful for my daughter. That's definitely not something most people think about, so it would actually make a lot of people like the products more because they made it easier for sooo many people that need that. I would love to see this happen more often.

@MM_FarmAndExotics 2 жыл бұрын

Everyone gets hate, but I appreciate you bringing the good and the bad to light, your awesome!

@aaliyah1876 2 жыл бұрын

Yeah most influencers just get on Twitter and make a 20 part tweet on why their products are godly💀

@TheJustineCredible 2 жыл бұрын

This video is great. I love that you're being very vulnerable and listening to what the detractors are saying. That's rare for many YT personalities. It's really refreshing. oh...and what that 2nd one said about your pink color...true. I really wanted to try the Xmondo color depositing conditioner...but seeing as there was only one really hyper/deep pink, it turned me off. I'd love a softer, cooler pink. REALLY hope you add one to your colors!!

@user-hv8bo4ie2v 2 жыл бұрын

I love all the explanations and Q&A in this video. Your stuff is always so informative!

@emilyorlob6746 2 жыл бұрын

Why can't all companies take criticism like this? Actually listening to customers? Transparency? Logical explanations instead of blaming a random staff member or customer? Brand goals right here!

@Honey-kx8jt 2 жыл бұрын

It’s amazing that Brad is even willing to watch these reviews, NOBODY else is willing to grow a pair and do this. What others do is send you an email asking you to take a survey of their product that you KNOW they’re not gonna look at. Brad willing to do this video makes me want to try his products even more

@tikn03 2 жыл бұрын

kzfaq.info/get/bejne/opqHnqh0u722pI0.html

@varby29 2 жыл бұрын

I think, product education really is the key to using the product better. At first, I disliked the Wave foam, it left my hair kinda funky and I have really curly hair. It made it feel so heavy and just not give me the curl definition I wanted. I then started to use it on my hair once it was dried and scrunching it with a microfiber towel, and omg the different. Tres cute!

@rebeccagiroux1021 Жыл бұрын

I’ve been using your wave tech and I am always asked what product I use! It has done wonders for my waves ❤

@melodyblackhall6702 2 жыл бұрын

Thankyou for educating people on cetyl alcohol! People who aren't educated in skincare and haircare ingredients have a tendency to freak when they as an ingredient and cetyl alcohol is a moisturizing alcohol that's specifically made to be formulated in products!🖤🖤🖤

@Sharki_V 2 жыл бұрын

9:58 I don't know what she's talking about, the pink side faded beautifully. She didn't even bleach her hair before dying it like what does she expect? Lol I love the different shades as the colors fade out. And yes, Wavetech you have to figure out the right amount to use on your hair to get the best result. I didn't like Wavetech at first because I wasn't using enough so my hair wasn't smooth and still had frizz, but when I used a bit more it turns out so much better for me. I actually like the "crunchiness" lol it keeps my hair from frizzing too much overnight. I love that you listen to criticism Brad. You're a gem.

@licia_bobishka 2 жыл бұрын

I just got wavetech because of this video lol any tips for a new user?

@Sharki_V 2 жыл бұрын

@@licia_bobishka If you have a lot of hair, don't be afraid to use a lot of it! Experiment with it until you find the right amount for your hair. My hair usually feels like it has a lot of conditioner in it after I apply it, which is what you want! You can also wait for it to dry just a tiny bit instead of applying when its soaking wet, that will help you feel the consistency a bit more.

@licia_bobishka 2 жыл бұрын

@@Sharki_V thank you! I got to try it out yesterday and I think I may have even used a little too much lol. But my hair did look very pretty! Do you use a leave in conditioner before wavetech? I also think I might still need something for more hold to use afterwards, like a gel. My waves fell out very quickly whereas I normally get 3 days before I need to do a refresh.

@Sharki_V 2 жыл бұрын

@@licia_bobishka I do tend do use a leave-in or like oil or something right before to give a little boost for the anti frizz. I have noticed that it falls out a lot faster than other products as well, but I think it may have something to do with being a bit better for your hair than the other stuff. If you like hairspray maybe try hairspray a bit after it's completely dry to help hold it longer

@licia_bobishka 2 жыл бұрын

@@Sharki_V great tip! I usually use hairspray in my normal routine anyway, I have a great one that’s curly girl approved. Thanks for the idea and all the advice! My hair started getting wavy/curly after starting a chemo treatment, I had very straight hair all my life until then. I had no idea how to handle it! But I’ve talked to so many people that have been very helpful like you and it’s just awesome ♥️

@hadeslovelanguage1966 2 жыл бұрын

I love this you educated and you accepted the downs of the products omggg I love you

@summayazeb9193 2 жыл бұрын

This is just a whole new level of being honest and amazing. Listening to criticism and replying and accepting this is just beautiful. Takes guts to do that. Applause for you 👑👑👏👏

@andiewolf1540 2 жыл бұрын

It's hard to take everyone's criticisms seriously, because everyone has different hair types. Not everything works for everyone!

@mariaagloriaa 2 жыл бұрын

A king that can take criticism and run with it .. we LOVE THAT EVERGYYYY…and IM A PSYCHIC!!!! Hydroglow and recalibrate are my babies now, btw 🖤 THANK YOU FOR ALL YOU DO, brad this was an honor ✨

@kathryngilbert4574 2 жыл бұрын

Girl I saw you on here and freaked out!!

@MrsSethMacFarlane 2 жыл бұрын

I love when the royalty come together 😍

@Carolynnie 2 жыл бұрын

@@kathryngilbert4574 same!

@coreybittner852 2 жыл бұрын

I could see a colab in the future.

@itsamandamarie85 2 жыл бұрын

Brad and Gloria are my all time favs!!! We need a Mariagloria & Brad colab like yesterday!!!!

@jordibowen2866 Жыл бұрын

I love how handled explaining brad you said the real and still followed everything she said I love your personality and demeanor thank you brad

@RubbiDuckiLuci 2 жыл бұрын

I'm actually glad to hear you taking in everything that's being said, admitting when you were wrong, and fixing it. Respect for that.

@dani.rose_ 2 жыл бұрын

I love that you address all these criticisms with FACTS and you understand the science aspect of why these “issues” occur.. I mean BRAD can’t control how you put your color in and over warm/cool tones.., or the fact that people complain about the fading is too fast or if it doesn’t fade too much… all humans can’t be satisfied… 🤦🏻‍♀️

@tanzanite8908 2 жыл бұрын

The second reviewer, with the pink and orange hair color, the sections that are lightening up super fast are due to sun exposure and touching. Having a semi-perm color in for the last 20 months, the more I touch my hair, the more it fades as the natural oils in our hands get on our hair. The longer I go between washing my hair, the more color seems to strip out when washing. If I wash every 2 days, I have almost no fade for weeks, if I wash once a week, I lose a ton of color as the dirt and oils seem to grab the dye.

@tikn03 2 жыл бұрын

kzfaq.info/get/bejne/opqHnqh0u722pI0.html

@cjacob3 2 жыл бұрын

aww brad seems so genuine n happy and proud 🥲 i love this for you. so proud 💗

@Kandizcsr83 2 жыл бұрын

It’s crazy to see how far you’ve come! I had to go back and find the very first video I watched, I’ve been here since the Jenna Marbles reaction 😂

@sycoszn 2 жыл бұрын

100% can confirm that when my hair was warm blonde, my pinks always faded to a peachy tone. If you don't start with an even base, the fading wont be even either.

@mina.mnys.217 2 жыл бұрын

I honestly don't know what else she was expecting ngl, like, just colour theory bruh

@user-ji9if5gh2p 2 жыл бұрын

@@mina.mnys.217 honestly i agree she seemed very rude about things that were on her part. i have pink hair rn and it’s doing a similar thing at the roots but i know my hair isn’t even so i don’t expect it to be perfect

@ashcash6672 2 жыл бұрын

I really thought that would be a common sense way to think about it. Like girl what did you expect, you can’t come into something uneven and expect it to be … presto even! Nope not possible.

@thumbsarehandy. 2 жыл бұрын

This is what I want to see from EVERY company regardless of size. Be transparent, be honest. Show us your processes, share your decisions and decision making process with us. Otherwise, we're left to speculate and we may assume the worst. If you have something to hide, that speaks volumes.

@hnichole Жыл бұрын

"It feels like I'm using so much product." Miss girl yes, that's what having curly hair is haha.

@tanisha.r.thomas 6 ай бұрын

Teehee. We must buy two of every bottle

@sklynn 6 ай бұрын

😅

@darlamoreau8580 2 жыл бұрын

Love the way you take feedback and improve your products. You're the best ❤️

@bethanycassettari8777 2 жыл бұрын

I love how you know and are able to explain the reasoning of why the issues are occurring

@Theturtleowl 2 жыл бұрын

I applaud Brad for having the courage to do this!

@Armouredkitty89 2 жыл бұрын

Brad, you are such an inspiration. I can't wait til my hair colour comes in so I can up my game!! Thanks for always listening to us

@votepurple 2 жыл бұрын

What amazing humble yet informative explaination, I’d like to see more entrepreneurs having the confidence to respond this way, as long as the response is genuine we could all learn a lot between customer and business owner. Love it

@giannalynn1104 2 жыл бұрын

I love how you didn’t get mad at anyone and didn’t take anything personally. I’m sure this helped a lot of people including me.

@megan7907 2 жыл бұрын

I like your response to each one of the videos. You have such a calm and collected demeanor and your explanations are so charitable. 😄 The girl who was upset her hair didn't fade well was annoyed and it seemed silly. She began with somewhat uneven hair, so she would of course end up with...uneven hair. But it still looked great! Good on you for focusing on the positive aspects. The color performed exactly as it was designed to!

@milliyamill.6452 8 ай бұрын

I LOVE How you are so humble with peoples Honesty ❤️

@teresatorres9423 2 жыл бұрын

Love ya brad🥰 love how u provide hair knowledge behind what you do

@Hannah-um5fp 2 жыл бұрын

I love how you are willing to take constructive criticism!

@shoopkitten 2 жыл бұрын

I have a lot of respect for anyone who actively seeks out negative comments on their products and uses them to improve. Being able to admit your product isnt perfect, and being willing to tweak it to make it better, gives you better products and happy customers.

@laurenmoreau2655 2 жыл бұрын

I love that Melinda is trying the product again and she did like it for a refresh. It's nice to see people working to figure things out

@kristyallen4298 2 жыл бұрын

I absolutely love you man. So cute, honest, and amazing personality. It's transparent that you are just such a good soul. keep it up!!! We love you!!

@kourtneymerz9531 2 жыл бұрын

I had a beautiful balayage on virgin hair last spring, and after enjoying that for a while, I put super purple over my whole head and it was gorgeous! I can’t believe how well it took even to my natural medium/dark brown hair. It faded over the summer just like I wanted and was basically completely gone by the time I went back to work as a teacher. It was perfect and exactly what I hoped for! Not to mention my hair felt amazing after dying. I will order again and more colors.

@Bloodfireclothing 2 жыл бұрын

No wonder Brad isn't involved in any drama. He's a pro with a good personality.

@briannehawks613 Жыл бұрын

Yo I'm still psyched to try your dye and I didn't know what colors I wanted until I saw you looking like a desert sunset with 3-4 of your XMondo colors. I'm excited!!