Breville Smart Coffee Grinder Jammed! - TEAR DOWN & INSPECTION

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Breville Smart Coffee Grinder Jammed! - TEAR DOWN & INSPECTION - CAN WE FIX IT?

Рет қаралды 76,934

Күн бұрын

In this video we take a closer look at a Breville Smart Coffee Grinder (model BCG800 / BCG800XL) which keeps on jamming and making some very strange noises. We pull it apart to see if we can identify and fix the jamming issue. The jamming issue can typically be linked to either a worn impeller, stripped drive gears or burnt-out electric motor. The Breville Smart Coffee Grinder BCG800 contains a plastic impeller which discharges the ground coffee through the exit chute. This plastic impeller wears out over time causing the grinder's motor to jam... In their newer Smart Grinder (model BCG820), a stainless steel impeller (with improved geometrical design) is used instead of a plastic impeller. This helps to prevent the impeller from wearing out, hopefully leading to a longer service life.

Пікірлер: 105

@andrewgreen336 3 жыл бұрын

There is actually a slipper clutch inside the gearbox to limit the torque in the mechanism which is the source of the rapid clicking. It's to protect the nylon gears when the grinder jams. In mine, once it the slipper clutch had 'slipped' once it slipped almost continuously thereafter. I disassembled the clutch and deepend the detents in the clutch plate and it has worked fine for the last 5 years.

@mikedawson9414 3 жыл бұрын

ha ha yes that is the problem . A little more difficult to get to but once you get the clutch out and remove the metal disc you can see where the bearings have worn a groove in it. The disc has been punched out of flat plate one side hs flat edges, the other rounded, so I just flipped it over. The clicking noise is the bearings dropping into the holes and popping out again. In the first 20 sec of this vid you can clearly hear the motor running so not burnt out I think. I have the model with stainless impeller and there is a gap around the edge and it still works fine. Thanks

@oneillme6403 3 жыл бұрын

Could you explain were the clutch is? Is it in plastic white gears he marks in video or on top motor? I'm in the same boat

@mikedawson9414 3 жыл бұрын

@@oneillme6403I cant remember the detail.If you go to 11min 18sec in the vid you will see 3x phillips screws with stainless washers,there is a fourth you cant see, take them out, you will have to free the wires to the motor as they are zip tied to the body. The whole lot should come out far enough to be able to work on it.I would expect the clutch to be directly above the motor. Also be sure to clean the shute the coffee exits through. this was the cause of my clutch slipping, the coffee had set like concrete inside. Good luck

@nito8300 3 жыл бұрын

Thank you, your comment makes sense and at least there’s a “safety” mechanism to prevent major damage. Although it doesn’t seem to be the best clutch design. Mine too, slipped once and done.

@dancerpilot91 2 жыл бұрын

I was able to get it all apart and found the plastic gear that engages directly with the motor has three stripped gears. I wish in this day and age of 3D printing parts like this were more readily available, but I'm unable to find anything online as a replacement either.

@vanjacecen6654 2 жыл бұрын

Your video and parallel test 800 vs 820 model was amazing - THANK YOU! My problem on 820 unit was that coffee grind was too fine grind despite the grind setting. I also lost 65% of an output. It was caused by clogged shoot. I used your video instructions to get to the shoot from the top side of the grinder by removing Grinding wheel and impeller, and by using air compressor, just freed the shoot. After that, grinder worked fine. Clogged shoot was keeping the already grind coffee too long in the grinding area and therefore grinding it to more fine particle size. THANKS again for excellent video production. regards Vanja.

@NJSInstructional 2 жыл бұрын

Glad it helped!

@AristosTropos 2 жыл бұрын

I have only recently bought the newer model. My own Aristos Whole Bean Coffee is always roasted between light and medium which makes the beans much harder to grind compared to dark roasts. Hence the Smart Grinder started complaining (jamming up) and I have started looking for solutions. And here it is... which in my case has solved the issue. Do not drop all your beans you intend to get ground into the hopper but instead add only a little and then add a little, and then again. This way you will not put the extra pressure on the motor if your beans are hard and you will be able to get the grinding finished without any jamming! At least this solution has been working very well for me... Good luck!

@NJSInstructional 2 жыл бұрын

Interesting to know, thank you for sharing!

@AristosTropos 2 жыл бұрын

@@NJSInstructional Well, it might be useful for anyone also to extend the lifetime of the grinder? ;-)

@eduardomel6059 6 ай бұрын

This helped me a lot, nice video, but this is what I needed. Thanks!

@scottylans Жыл бұрын

Thanks mate! Gave me the confidence to take a crack, got mine back up and running. Tiny bit of water in there, clogged the shoot down to the output.

@NJSInstructional Жыл бұрын

Glad to hear you were able to resolve your issue.

@070Gio 2 жыл бұрын

Awesome video. Saved me from having to dispose of a perfectly good grinder.

@NJSInstructional 2 жыл бұрын

Glad I could help

@jayaline 2 жыл бұрын

Super video, thanks for going into all the details so thoroughly.

@NJSInstructional 2 жыл бұрын

Glad it was helpful!

@shanehoffmann6916 3 жыл бұрын

The motor is still fine, however there is another plastic gear housed by the motor's spindle which wears down. This is why there is the clicking noise. If the motor was shot, the burr would not spin. Trying to see if I can find someone to 3D print me a new gear to replace the worn one.

@davidlogan2682 3 жыл бұрын

Mine is beginning to shred that gear, so if you do find someone for its printing, let me/us here know. Thanks.

@michaela.754 2 жыл бұрын

Any luck finding a new gear?

@patchong9263 3 жыл бұрын

Nice demonstration. In the second example, though, the motor was spinning, but no grinding action. I'll bet that one of the drive gears is stripped because you can hear it while it rotates without load. If the motor is burned, you can smell it while it is running (a hot electrical smell). You may be able to get a replacement gear off of EBAY, but they gouge you for the price.

@rgruenhaus 9 ай бұрын

When you showed the star bean grinding gear with shortened teeth the first thing I thought of was that a bearing in the motor was bad and the motor shaft was wobbling enough to rub the ends of the teeth against the sides till they were so short that like you said they let pretty much whole beans through to below rather than breaking them smaller first. Rocking the shaft you might see if it is wobbling enough at high speeds to wear off the blades.

@bradwilks2 4 ай бұрын

Thank you. Mine still has some life in it but was just a little jammed.

@posapie 3 жыл бұрын

Such a shame that the later model ends up having the same defects... you would think Breville would adress it in the 820 but of course, they wouldn't. Which is kinda short-sighted. I am deciding on a brand new home grinder. This one has featured prominently among the best... However, there is no way I will buy it if it has this defect. This is how Breville loses new customers, I guess.

@smellycat8477 2 жыл бұрын

so i literally bought this today and used it once and it was wonderful! tried using it again and ran into this issue......

@gam32839 3 жыл бұрын

Thank you. Your video helped me identify the problem and solve it.

@NJSInstructional 3 жыл бұрын

Glad it helped

@cinemaocd1752 3 жыл бұрын

We have the same grinder and have had it the same amount of time. Started not actually grinding as much each time, to the point that you have to run it 3-4 times to get enough for a 1 L french press. (60 g). So annoying that this expensive machine which is otherwise still working was brought down by such an obvious attempt to save a few cents in manufacturing. That they don't carry replacement motors is compounds the problem. Thanks for the helpful video. I haven't burned out my motor yet. Gonna order that 3-D printed part and keep my fingers crossed.

@skarb7160 2 жыл бұрын

Do you know where you ordered that part from and did it help?

@johnlolcopter 4 жыл бұрын

How did you know the motor was burnt out? I'm having the same problem and hoping the replacement impeller will help, but not sure if my motor is burnt out as well...

@mariosconstantinou8271 2 жыл бұрын

You can smell it

@ColorMeConfused29 3 жыл бұрын

I have a three-year-old BCG820BKSXL that just started making a similar noise. What I'm gathering from this video is that I'm SOL. $200 appliance and there are NO parts? Beyond frustrating.

@BaysviewPg 3 жыл бұрын

Very well presented, thank you !

@rohanlg790 3 жыл бұрын

How interesting for $379 it’s pretty good for The quality. I wish they had replacement motors. Or you could upgrade the motor and make it more powerful. As it sounds like it’s underpowered when grinding coffee

@landspide 2 жыл бұрын

It's pathetic, they should have some load protection on the motor... It's all designed to fail just after warranty expires.

@fredzubas9179 3 жыл бұрын

Excellent video!

@NJSInstructional 3 жыл бұрын

Glad you liked it!

@BaysviewPg 3 жыл бұрын

Since you had removed the lower burr, you should try to remove the motor and check out the part number, perhaps you may be able to find one in the open market. The stainless steel impeller is helping to reduce the wear off issue, however it doesn't help to avoid the motor burn out. Frequent deep cleaning is a must. I normally consume medium roast, after one month of use, I can see some harden coffee clumps has started to build up.

@NJSInstructional 3 жыл бұрын

Cheers, thank you!

@viewvideos555 3 жыл бұрын

First, thank you for the thorough video. I have an ongoing clogging problem with my 3-year-old BCG820XL and must now remove the lower burr and clean the chute every time I grind for espresso. Is it correct to say that on the 820XL, if I can pull the impeller out from the top after removing the lower burr (not disassembling the unit,) the impeller is significantly worn? I don't want to continue pushing Breville for the part if that's not the problem. Your guidance will be helpful.

@Timbamelbourne 8 ай бұрын

Thanks really informative

@NJSInstructional 8 ай бұрын

Glad it was helpful!

@hugoarevalobacon6479 20 күн бұрын

Can someone tell me how long the screw driver needs to be and what size/type? I need to buy it

@Speedbuggy01 4 жыл бұрын

Hello, I have an 820 with the steel impeller. I'm getting that tickety noise even though I’ve cleaned it out thoroughly. I tried taking it apart but when I got to prying the ring off with a flat screwdriver, I cant. It’s really hard and I started damaging the plastic. Another video had a guy prying it off with his bare hands. It think his skin was green. So 1: is the 820 different in some way that you take the ring off differently? And, 2: does that impeller wear out at all? Stainless and all... Thanks for you help! Tyler

@melissarothacker7944 4 жыл бұрын

Same here!!! Please advise!!!

@ReneUhlver 3 жыл бұрын

I'm having a problem with my 820 too, I have been grinding in the standard setup with number 6 for espresso and today it started: it seems that it's making great effort to grind and without coffee beans, going finer than 6 it sounds like metal parts squeaking. The lever becomes hard too and the coffee grinds with greater effort too, looks like grinding on number one or so...I don't know how to solve this!

@oxdudepoege Жыл бұрын

Is this there some kind of felt washer under the impeller? On my machine this washer was all gunked up and fell apart as soon as I touched it.

@roberttarrall610 24 күн бұрын

Yes. You can see it in his video; after he removes the impeller it's still sitting there where the impeller was. I think keeps grounds from getting into the bearings farther down. It's probably OK if it's not fully intact, just fit it in the impeller base, make sure it goes all the way around. Or you can track down a replacement online -- part number SP0001575, Breville is out of them but plenty of sellers online. It's VERY fiddly to get it back in the machine. I ended up turning the machine upside down in order to put the impeller back in without having to worry that the felt had slipped out.

@oxdudepoege 24 күн бұрын

@@roberttarrall610 i fabricated my own washer from a sheet of felt i bought in a crafts store. Works fine so far and cost me next to nothing. And i still have felt to fabricate 20 more.

@pkerry12 Жыл бұрын

i am still very old school for 20 years I have always has a good scale and have always weighed the beans, and only put 20g into a grinder. I would never ever empty and store a bag of beans in a grinder. and never had an issue ever.

@scottweinstein4255 Жыл бұрын

Well done.

@JDTreadwell 4 жыл бұрын

Same problem. How did you determine the motor was burnt out? I replaced my impeller but as soon as I put beans in it jams again. Also the impeller in the new one is also polymer, it only has a thin metal shroud on top. Eventually it will wear also.

@shanehoffmann6916 3 жыл бұрын

There is another plastic gear that is turned by the motor's metal spindle that gets worn down and makes the clicking noise. You have to remove the motor to get at it.

@grantc8353 Жыл бұрын

I got a brand new one branded sage today and on my first try it made this jamming noise.

@HenrySd Жыл бұрын

Why is my grinder turning on by itself with the power off? The unit is plugged in by the way

@landspide 2 жыл бұрын

Ingesting all that ABS plastic must have been nice... I had similar one of these new type (820), and the motor burnt out due to lack of cleaning... They're really built down to a price.

@jayaline 2 жыл бұрын

Hi. It's not that bad really because the coffee grounds (and any grains of ABS plastic) don't end up in the cup, they stay in the filter basket. Of course hot water runs through the basket so there is an argument that you might get some smells from the plastic, however ABS plastic is advertised as "food grade" and heat resistant. ... Cheers :)

@Emily89303 Жыл бұрын

Hi! thanks for the video. The upper burr on my grinder, is stuck, to the grinder still works, any suggestions?

@victoriatung4735 2 жыл бұрын

Thanks! It worked 😀

@NJSInstructional 2 жыл бұрын

Glad it helped

@kholoudalharthi1925 2 жыл бұрын

I’m working on replacing the impeller but i found I problem that after I unscrewed the 4 screws that hold the top I couldn’t lift the top away! I really tried so hard. I’ve Sage Control Dose Pro grinder.

@user-wv1lh8en4n 8 ай бұрын

I accidentally got coffee grounds on the LCD screen. Any tips on how to take it out? It’s literally two specks of “dust”. I wonder if I can pop off the main panel where the lcd is and clean it up

@agilbertatucb 2 жыл бұрын

Thanks you just saved me machine!

@irishsteell 3 жыл бұрын

if the motor is burnt out why is it still turning?

@6thwatergateplumber 2 жыл бұрын

Well I don't think my motor is burned, but nothing is coming out the chute. The burr is turning ok, and no funny noises. Hopefully a good clean will fix my problem. If not, I might bite the bullet and get one of those better grinders.

@etiennemenard9236 2 жыл бұрын

When these grinders jam or can't grind fine enough or anything 95% of the time it's the upper burr that is worn or damaged NOT the impeller. All breville parts are hard to come by these days but for the older model (bcg800) and all similar grinders (cuisinart, bodum, etc.) You can use the bodum burr that is still available. For the newer breville models, you can also use it but you need to get a burr holder from the old version.

@Oeschioeschi Жыл бұрын

Hello , I also have same problem , try to get under the gear , but I can’t lift it up like you….don’t want to break something… it is a two year old Sage smart grinder …

@Oeschioeschi Жыл бұрын

No I try it with more power , it cames out, but I think the newer models have more screams inside the middle part…no it is broken 😢

@jimramsay53 6 ай бұрын

How did you determine the motor was burnt out?

@Shadowlazyj Жыл бұрын

The gear inside the motor broken you can replace it

@honeydamian9185 Жыл бұрын

Hello, I got the same issue but with my breville barista express and it is quite new , couple of months old Any suggestions what can I do, I would be grateful, many thanks

@TheworldwithTrey Жыл бұрын

What's the name of the middle metal pole that the impeller sits on? I just bought a Breville barista express and it doesn't want to spin. That metal pole seems to be stripping and is removable. Not sure if It's supposed to be screwed in or if it's replaceable but any help would be appreciated!

@johnnyang7244 11 ай бұрын

I can’t even remove my cap. How

@ciromosquera4279 3 жыл бұрын

Hello friendo, i need some help i have a problema with my BCG800xl it gruonds the coffee but not in Fine position for expresso, it doesn't come out, i am in Colombia and i can't fing support here for breville, i dont know if is the impeller OR the upper and lower Burr, Many thanks

@iamruss74 2 жыл бұрын

You can take out the impeller without disassembling the whole thing. I use vacuum hose to suck it so it can be easily pulled out. The diameter of the hose is just right to get insight and is narrow enough to hold the impeller.

@wozzgalaxy 2 жыл бұрын

Only if it's worn down. When they're not worn they can't physically be removed without dissassembly

@Thomasmoney96 2 жыл бұрын

I can take mine out too from the top supposed to having to take apart the whole unit. I have the 820 model with the metal impeller, so whether this is by design in the newer models or more worryingly even the metal impeller has worn down over time 🙄

@MrSlaughtematic 2 жыл бұрын

Kids, always unplug your grinders before you take them apart and stick your fingers in the grindy bits

@timpalmer1337 2 жыл бұрын

Mate.... why have you opened up the whole grinder? Why didn't you just lift the impeller up with a couple of knives??

@wozzgalaxy 2 жыл бұрын

*tests grinder and can hear motor running* later in video "unfortunately there is no way of knowing if the motor is burnt out". Everyone on Internet: wtf

@Rithen876 2 жыл бұрын

Thanks for the info, how did you determine the motor was shot?

@NJSInstructional 2 жыл бұрын

There was a burning-like smell coming from the motor.

@Durandal734 3 жыл бұрын

My gear is impossible to remove. I'm actually damaging the plastic with the screwdriver. Help.

@alexanderschmidt8305 2 жыл бұрын

same for me

@alexanderschmidt8305 2 жыл бұрын

I've found out that if you have the model with the metal impeller you dont even need to open the Grinder. you can remove everything up to the impeller from the top. In my case I neede to open everything up and I saw that that weird noise comes from inside the motor where a plastic part got chewed up.

@WiltedEnfield2 Жыл бұрын

This. Cant remove it at all

@andrew.triggs 5 ай бұрын

I can't get mine off either

@user-mb7jc1lq4s 8 ай бұрын

Hello.. I own the latest version of the Breville machine.. and the grinder sometimes makes a sound that resembles gunshots, like the sound you make in this video.. What should I do? What parts should I replace?

@NJSInstructional 8 ай бұрын

Best to take the machine back to Breville or the place you purchased it from if it is under warranty.

@dowblab 3 жыл бұрын

How has the ss turbine lasted in the newer model?

@NJSInstructional 3 жыл бұрын

Too early to say...

@richardggeorge 2 жыл бұрын

FYI, My 820 is making the same freespinning noise (see 0:13 - 0:14) with no grinding output and it is 23 months old. If I can find the receipt I'll claim the 2 year replacement warranty otherwise I'll check the clutch that a few people have mentioned as it sounds like that's slipping

@roberttarrall610 24 күн бұрын

Mine has lasted over 4 years and still looks good. Will probably outlast motor & gears.

@_multiverse_ 3 жыл бұрын

What a garbage business practice, an entire coffee grinder in the trash because they refuse to honour the right to repair.

@jongskie777 4 жыл бұрын

i dont think this dude replies to comments

@swingmanic 3 жыл бұрын

I guess I won't be buying a Breville one!..Typical disposable landfill crap that everybody accepts these days!

@drstrangeluv25 3 жыл бұрын

The new one was designed with a stainless steel impeller to presumably fix this issue - but Breville is still just high-end design of disposable crap.

@richardggeorge 2 жыл бұрын

My 820 version (stainless impeller) just died after 23 months

@davidb9515 11 ай бұрын

same here@@richardggeorge