Cardo PACKTALK Bold: Complete Tutorial

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Cardo PACKTALK Bold is the world’s most powerful communicator system with Bluetooth and DMC for group riders.
Join us for a complete tutorial with all you need to know about PACKTALK Bold.
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Cardo Systems is a world leader in Bluetooth motorcycle communications.
Cardo has been reinventing the market ever since with the introduction of long-range motorcycle intercom in 2011, Mesh Communication in 2014 and Natural Voice Operation in 2017.
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1:30 - Unboxing and Package Contents
3:10 - Operation of Unit
4:20 - Bridging Features
4:55 - Phone Pairing
5:37 - GPS Pairing
6:05 - Voice Commands
6:37 - Button Commands
7:15 - FM Radio Operations
8:31 - Phone Calls
9:21 - Phone Assistant (Vocal) (Siri, Google, etc.)
9:50 - Incoming Calls with Buttons
10:10 - Sharing Call with DMC Intercom Group
10:30 - Phone Assistant (Button)
11:00 - DMC PackTalk Intro
12:15 - DMC Group Creation
13:02 - Adding New Members to Existing Group
13:28 - Adding Bluetooth Units from other Manufactures to PackTalk Bold Group
15:02 - Private Chat with Specific Group Member
15:16 - Muting Intercom Group
15:30 - Using as Bluetooth Intercom to talk to other brands
17:36 - Installing Packtalk Bold in open face helmet
19:36 - Installing Microphone in Closed Face Helmet
20:00 - Installing Audio Cradle
21:45 - Inserting Bluetooth Unit onto Cradle
22:10 - Installing Packtalk Bold in Half-helmet
22:57 - Firmware Updates and Product Registration
24:40 - Cardo App
24:49 - How do I connect my Packtalk to any other Bluetooth headset?
25:30 - Troubleshooting: My voice doesn't come out clear
25:51 - Troubleshooting: Speaker's sound is suboptimal (Note: Make sure your speakers are properly placed, I had this issue. Make sure all manufacture earpads are removed, there may be an indent for a speaker in your helmet)
26:37 - Resetting Packtalk Bold
27:15 - How to Factory Reset Packtalk Bold
27:40 - Support Contact Information

Пікірлер: 633

@CardoSystemsGlobal 3 жыл бұрын

⚫️ SUBSCRIBE to our channel ⚫️ bit.ly/3c5JveR Hit the thumbs up, and comment for more content like this!

@thrasymachux 3 жыл бұрын

This is very helpful. I just ordered my Cardo yesterday.

@Kenkalsi 2 жыл бұрын

Hi, do you use bluetooth 5.1 in 2021-2022 or still use old 4.1 bluetooth? I will buy if its 5.1. Regards

@bestgeneration5468 Жыл бұрын

Hi Can i reduce the beep volume of the device?

@MattLeitholt 4 жыл бұрын

Here are all of the timestamp markers. :) Cardo - Could you pin this comment to the top? 1:30 - Unboxing and Package Contents 3:10 - Operation of Unit 4:20 - Bridging Features 4:55 - Phone Pairing 5:37 - GPS Pairing 6:05 - Voice Commands 6:37 - Button Commands 7:15 - FM Radio Operations 8:31 - Phone Calls 9:21 - Phone Assistant (Vocal) (Siri, Google, etc.) 9:50 - Incoming Calls with Buttons 10:10 - Sharing Call with DMC Intercom Group 10:30 - Phone Assistant (Button) 11:00 - DMC PackTalk Intro 12:15 - DMC Group Creation 13:02 - Adding New Members to Existing Group 13:28 - Adding Bluetooth Units from other Manufactures to PackTalk Bold Group 15:02 - Private Chat with Specific Group Member 15:16 - Muting Intercom Group 15:30 - Using as Bluetooth Intercom to talk to other brands 17:36 - Installing Packtalk Bold in open face helmet 19:36 - Installing Microphone in Closed Face Helmet 20:00 - Installing Audio Cradle 21:45 - Inserting Bluetooth Unit onto Cradle 22:10 - Installing Packtalk Bold in Half-helmet 22:57 - Firmware Updates and Product Registration 24:40 - Cardo App 24:49 - How do I connect my Packtalk to any other Bluetooth headset? 25:30 - Troubleshooting: My voice doesn't come out clear 25:51 - Troubleshooting: Speaker's sound is suboptimal (Note: Make sure your speakers are properly placed, I had this issue. Make sure all manufacture earpads are removed, there may be an indent for a speaker in your helmet) 26:37 - Resetting Packtalk Bold 27:15 - How to Factory Reset Packtalk Bold 27:40 - Support Contact Information

@CardoSystemsGlobal 4 жыл бұрын

😱😱😱

@MattLeitholt 4 жыл бұрын

@@CardoSystemsGlobal 😁 I'm looking to join a team if you're hiring! I'm experienced in video production, commercial photography, marketing strategy, business development, and have a master's degree in business management.

@CardoSystemsGlobal 4 жыл бұрын

@@MattLeitholtwow that is awesome, unfortunately, due to the situation outside, we are not, but you can send your CV to Info@cardosystems.com, so once we do look, we will have your information. Thank you.

@jakethesnake9528 4 жыл бұрын

Matt, thank you for taking the time to layout the timestamp markers. This video seems to be put together in a helter skelter fashion.

@mrgone9748 3 жыл бұрын

👏🏼👏🏼👏🏼👏🏼

@ChutesBrewing 5 жыл бұрын

Dissatisfied Sena customer here. I just watched this instructional video and placed an order for one. Thank you for the in depth instruction and for converting another Sena customer. Cheers!

@BushPrep 2 жыл бұрын

What were you unhappy about with the Sena? I heard battery life is only 4hrs on mesh?

@sasson8282 Жыл бұрын

@@BushPrep I can’t say for that person but I am upgrading to a cardo packtalk bold from a sena and my main reason is that the sena 50s sometimes has issues with voice commands and even sometimes all of a sudden switches to radio with no input on the device. As well as I’m on my 2nd set of speakers from sena in a year period both sets have failed and there’s no support for it.

@johntaylor1341 6 жыл бұрын

Wow, that was the most informative and detailed video I have seen on how to operate the new Cardo Packtalk Bold and saving it for reference. Very well done indeed and thank you. We are looking at purchasing the Packtalk Bold DUO, as we just sold our 30K duals. We have heard really good things about the PackTalk BOLD. Hopefully we will find a good deal and when we get them they will be as good as all of the reviews I have read online and then I will try and get my groups to change their Sena comms to Cardo too.

@Twinzma 3 жыл бұрын

Dang!! 😲 Thank you for not making it needlessly complicated! Great tutorial 👍🏼

@ThePolymath1 5 жыл бұрын

Love my bold & just got the slim for my wife’s helmet. Keep up the great innovations leading the way!!!

@joehaney7551 5 жыл бұрын

Just got a PackTalk Bold yesterday, loving it!!

@hansohlin535 3 жыл бұрын

I have hade my Packtalk 3,5 years now. I love it !!!!!!!

@Plattix88 2 жыл бұрын

I've been using the device for 3 years and it's still the best intercom for me 💪🏻

@wizardz7938 5 жыл бұрын

Wanted a SENA 30K so Bad but 2 people from a dealership and another from a cycle gear told me stay away. I am so glad i did. I am loving my packtalk bold with JBLs Thank you.

@townsend96 5 жыл бұрын

This is the best tutorial I have found. Thank you!

@CardoSystemsGlobal 5 жыл бұрын

Thank you!

@mrgone9748 3 жыл бұрын

This is the one and only 😍

@klh3244 5 жыл бұрын

Been running the Pack Talk for about 3 years now no problems ever! Simply the Best thanks for a great product!

@slider3215 4 жыл бұрын

lucky you

@WynZillA 2 жыл бұрын

I just grabbed one a couple weeks ago to match my brothers in law I found it hard to hear him with max volume is this the case for you? I made sure connections are tight volume is just low at max

@klh3244 2 жыл бұрын

@@WynZillA make sure your speakers are in the right position. I also use a modular helmet. I run my mic on the low to keep wind noise down and volume on high setting then you can adjust your volume on your pack itself.

@LastExile123 3 жыл бұрын

he was so damn happy with himself when he started doing the voice command stuff haha.

@Liberty4Ever 3 жыл бұрын

I think the voice recognition is tuned to the guy in the video. I have trouble getting it to respond, or to properly understand my voice commands, but it got all of his 100% while I watched this video! 😃

@videos995 3 жыл бұрын

@@Liberty4Ever Absolutely the same for me, my voice nothing, his voice on video it followed perfectly. whats the crack?

@carlosjavierrodriguezherre8513 2 жыл бұрын

@@videos995 Microphone direction and placement. The arrow on the mic should be pointed towards your mouth

@dougfresh1341 2 жыл бұрын

I’m a great ad for Cardo. Always tellin’ people ditch the loud irritating bike speakers. Go Bluetooth. Go Cardo. One friend has Sena and regrets. The techie sales guys at Sturgis in front of JP cycles always a big help. Thanks!

@CardoSystemsGlobal 2 жыл бұрын

Thanks, Doug, that makes us so happy! enjoy the ride,

@bogartmotorsiglo8725 4 жыл бұрын

What a great how-to guide and the product is so worth the money.

@CardoSystemsGlobal 4 жыл бұрын

Thank you so much for the kind words :)

@williambridges1068 3 жыл бұрын

Just got one of these today. Great device. Gets plenty loud and I can hear it on the highway

@tommidd8042 5 жыл бұрын

Good thing I watched this good informative video. I didn't realize I'd have to buy additional accessories for a half bucket.

@slider3215 4 жыл бұрын

Dont buy one..they are crap mate.

@philbobaggins8603 3 жыл бұрын

I've had the packtalk bold duo for a few weeks now .I got it because my wife and I ride an extremely loud Harley and we couldn't hear each other talk even screaming in each others ears while stopped at the lights. With the cardos we can carry on a normal conversation and hear each other quite clearly at the lights or screaming down the freeway . Thanks Cardo our rides are so much more fun now.

@CardoSystemsGlobal 3 жыл бұрын

Thank you! we're always happy to make your ride even more exceptional. Ride safe, Eli.

@douglaswaehler1305 Жыл бұрын

But we still ha e to listen to your EXTREMELY LOUD HARLEY.😡😡😡

@johnangeleri7336 Жыл бұрын

WOW! what a great instructional video! I wish all videos of this type were done as well as this one. Thank you so much. BTW, there is a big demand for arborists to use this technology. most use a brand name that starts with "S" but I am using your brand. Thanks again!

@TheDiabeticBiker 4 жыл бұрын

Started watching this trying to decided if I should get the bold or slim. Really impressed with the features so decided to upgrade my Freecom 2+ and buy the bold before I had even finished the video!

@CardoSystemsGlobal 4 жыл бұрын

Thank you, great choice!

@geoff8253 2 жыл бұрын

This video made me buy two units. THANKS SO MUCH.

@dr.michaelbennett8597 4 жыл бұрын

Thank you. The owners manual and the company videos do not address this. Much appreciated.

@ThomasRSmith-og7zo 6 жыл бұрын

Will the Packtalk Slim work with the Shoei Neotec (first gen)? Or is the Bold the better choice for modular helmets?

@manpeace5279 6 жыл бұрын

Is there any difference from scala rider packtalk & cardo packtalk bold. Thanks

@jakovracic8720 6 жыл бұрын

Hello I hope we can soon expect that mobile app applications can turn the application horizontally and vertically

@alexamaldonado-v8119 Жыл бұрын

Hello , I changed from sena to cardo and so far I'm happy 😊

@SpeedyWinds 3 жыл бұрын

AWESOME, tutorial! Thank you!

@CardoSystemsGlobal 3 жыл бұрын

Thanks, Much appreciated!

@aminbazdeep6417 5 жыл бұрын

Hi Cardo, I currently own a Cardo Q3 single unit. When it works and I can connect with my biking mate I honestly believe it is the best thing since sliced bread. I would like to upgrade to the Packtalk Bold. However I ride a BMW F750 GS, so what you ask? The set up on the beemer suggests that bluetooth channel one is connected to the TFT screen and bluetooth channel two connects with the Navigator V1. Now would it still be possible for me to connect to my buddy while riding if both bluetooth channels are being used? My buddy also has a Q3 unit.

@eduardomontano7718 6 жыл бұрын

Awesome Video and thanks for sharing it, you Sir, you are a Master of teaching how to use Cardo Systems and I do appreciate your work, thank you!! Just got my Cardo Packtalk Bold, so if you allow me to ask a question it would be great... How many non Cardo Devices or Universal devices can be pairing via Bluetooth with this Cardo Bold and use them at the same exactly time? Thank you and once again. Greetings from Mexico City and God Bless.

@PANTHEONICS 3 жыл бұрын

I am having the same question, In addition to it Can all Cardo and Non Cardo intercoms can talk together in group/conference?

@elhiraki 9 ай бұрын

Great tutorial!

@MrLoicoo 3 жыл бұрын

super helpful! big thanks😎😎

@69inderpal 6 жыл бұрын

i upgraded to packtalk bold from packtalk but of no use easy 'hey cardo' command not working emailed but still waiting for reply

@ChristosBassCovers 5 жыл бұрын

Great review

@terrytroutman8883 3 жыл бұрын

Great information and video. Thank You

@CardoSystemsGlobal 3 жыл бұрын

Thanks, Terry, enjoy your ride!

@tomasqtomas 4 жыл бұрын

Hello, I have an AGV X3000 and a Bell Bullit and seriusly, after web information, watching videos and writing to AGV and Cardo companies still can't Install this device on my helmets, both have a leather tab that will not let me pass the cables from outside to inside, help me please.

@danielparra2215 3 жыл бұрын

I have the Cardo Scala Rider Packtalk Dio intercoms. While taking a trip in rainy weather, the rigid microphone got wet and stopped working. I can't find any distribuidor here in Argentina that sells that rigid microphone separately. Would it be posible for you to send it to me?

@zero2sixty420 3 жыл бұрын

Thanks! What is your recommendation for storing the packtalk? I leave the mount and wires in the helmet of course, but the unit?

@CardoSystemsGlobal 3 жыл бұрын

Hi Joe, You can detach the unit from the cradle or leave it in, as you wish, as long as you keep it safe from falling and you're able to charge it easily. Cardo team

@donsvideos1985 5 жыл бұрын

Just now getting ready to take the plunge into wireless communications device from wired headset. can someone tell me how listening to music and transitioning into chat works? If I am listening to music and someone talks what actually happens? If I am in a group can I still listen to music or will anyone connected also hear it if it is on? Thanks

@aussiestubabe 2 жыл бұрын

Does anyone know if I can use the boom mic in a closed helmet as I don’t have anywhere direct for the mic to be placed

@trigger8625 6 жыл бұрын

have 1x packtalk If 1x buy again it, can I speak the same music while listening to the same music without switching between the menus. with my other friend? we want to listen to the same music and talk..

@TheDestinedOutlawz 3 жыл бұрын

Can you listen to music and talk to ppl at the same time or is like either or.

@jakovracic8720 6 жыл бұрын

You are King.

@ioandragulescu6063 5 жыл бұрын

Nice video but you guys need to put out some more information regarding setups like cardophonegpscardo. Most GPS units today require a phone pairing, for data transfer and they also have call and media streaming functions, just like the Cardo, so if you pair them like I said above, the GPS and the Cardo will "fight" for media/phone audio and this leads to some features not working correctly, not working at all or to very unstable pairings that keep disconnecting. Example: if my GPS "gets" the phone audio connection than the Cardo won't so I can't use the remote control app, it doesn't see the Cardo. As soon as I prevent my GPS from receiving the phone audio connection, the cardo gets it and then everything is smooth sailing. Now, I am not saying these are bugs, I have a vague feeling that these are related to how the BT protocol works but still, ppl should know about them so they can have a smooth experience

@ronaldmorris9426 4 жыл бұрын

Hello just installed my new Bold today, Question if I pair with two Sena units do I need to push the button to talk to the other two units or is it an open channel between the two?

@khaccanhle1930 4 жыл бұрын

It should be voice activation once you have the units paired up.

@davidtrueman5879 Жыл бұрын

I'm really having trouble getting my second bold to connect to music from the prime headset. Any help appreciated. I have updated the software.

@hotwls300 5 жыл бұрын

When you say 15 riders talking intercom...Does that mean direct vox talk ie ALL LIVE no push to talk buttons.Everyone can hear everyone ? Im looking at purchasing a set of 3 to comunicate with my children while they are riding the tracks. Like a direct 3 way training session. Can this work so all 3 riders can hear and speak at the same time .No button pressing to communicate ?

@CardoSystemsGlobal 5 жыл бұрын

Hi, Yes, it is! All The Best

@johnparker2636 2 жыл бұрын

Hi - does the software updater work on Apple Silicon (ie M1 macs)?

@That1J1 4 жыл бұрын

Here to comment that I picked this system up exclusively because Yammie Noob told me to.

@Liberty4Ever 3 жыл бұрын

Ryan Fortnine said to get a PackTalk (Slim) as well.

@Nellyboy1971 2 жыл бұрын

I’ve just got a bold unit And when paired with my nav4 and phone 13 pro max The sound is very glitchy when both are sending to cardo Is this how the unit is ?

@user-gm3up3uz6p Жыл бұрын

I bought palktalk bold duo about 9 months ago, but have never been able to get full volume music on the second unit . I originally thought it was because I was sharing music , so I did a compete factory reset and update .This did not improve the situation. I have checked an adjusted volumes on both phones settings and cardo app. When I ride solo not an issue , but disappointed that my wife cannot listen to her spotify at the same level that I enjoy. Any advice would be welcome.

@Scorge120 2 жыл бұрын

Hey Cardo, how can I stop the music level from dropping when another rider talks over intercom in DMC mode?

@CardoSystemsGlobal 2 жыл бұрын

Hi Zachary, Thank you for contacting us. You can adjust the background music slider in the volume levels section in the Cardo Connect audio settings. For more information, please contact support here: ecs.page.link/mzDzm Cardo team

@alexiscorrales8988 3 жыл бұрын

Hi, thank you for this video, but how do you set up the voice command? Do you something else or once is connected it should be working I bought this unit used. Thank you

@CardoSystemsGlobal 3 жыл бұрын

Hi, Thank you for reaching out. Regarding the voice commands, they should work right away when you connect your unit. If you're experiencing problems with the voice commands, please check the following: Can you adjust the microphone sensitivity slider in the Cardo Connect app? Can you recheck the installation and confirm that the mic is directed to your mouth? Can you check the language settings in the Cardo Connect app (English UK/English US)? If the problem persists, please contact support: ecs.page.link/mzDzm Cardo team

@Crazylalalalala Жыл бұрын

Can you pair the set with wireless headphones? I have a really shitty Bell helmet with terrible wind noise at pretty much any speed so I use earplugs which means my Cardo system is full volume and the sound quality doesnt really come through properly with the earplugs. If i could get some good wireless buds to act as plugs and hear my music it would be great.

@x25__ Жыл бұрын

I can't get the Packtalk Bold to speed dial by voice command. The Apple app has places to enter four phone numbers. Is the starred number in the app the speed dial number? Or does it get entered somewhere else?

@scottscaneh 6 жыл бұрын

can you hear the sirius/xm channels on an android app with pack talk bold and will a passenger with a palk talk bold hear it as well?

@CardoSystemsGlobal 6 жыл бұрын

Audio sharing is available in Bluetooth mode. Please switch "parallel audio" on in the Cardo Community or on the Cardo Connect app.

4 жыл бұрын

Hi, I have a bmw r1200gs tft and to use the conectivity of tft, i need use my phone whit tft and the cardo whit tft. The problem is that i loose the control by app cardo! Any tip?

@CardoSystemsGlobal 4 жыл бұрын

Hi, When you use a TFT you will lose the voice commands of the CARDO device in favor of the BMW wheel control of the TFT. Thank you.

@christianwarnholtz1419 2 жыл бұрын

How do you connect the cardo to a phone and a TFT screen on the motorcycle ?

@SP-ek2qz 3 жыл бұрын

Very helpful video, will e looking to buy one for use on my BMW. Is there a chance that you could find time to show how to connect Cardo Bold to a mobile phone and BMW TFT? Thanks

@CardoSystemsGlobal 3 жыл бұрын

Hi, Thanks for your feedback. That's a great idea. We'll consider that for future videos. Cardo Team

@MarinongRider 3 жыл бұрын

Hello..can I use some of the clips from your video for my content with regards to the Cardo Packtalk? (avoiding Copyright Claims). I'm an avid subscriber from your channel & a follower too on Facebook! and this video was one of the factors that made me decide to purchase Packtalk Bold Duo for me & my wife.. I'm making a 1 year user feedback from the item..Just having a hard time trying to make a video about the voice recognition system from the packtalk..I could not connect it to my Go Pro mic due to limited resources.. Waiting for your permission..If not, that's totally fine by me..Thank You!

@frankj.thomas9429 3 жыл бұрын

The very good and multifunctional device. I've got the Bold set for two years. After this period I can say, that when you ride, it is not so easy to control it. I always have to repeat commands, sometimes many times, although I have the mic almost into my mouth, because the voice recognition is not as perfect as it is shown on the video. The second issue is too complicated way of steering it with this all functions with combinations of buttons and times you have to press them. If you don't use it very frequently, you just don't remember it. I think, that it should be much easier and intuitive to operate with such a device, especially that you ride on a motorbike and you should have your hands on handlebars.

@CardoSystemsGlobal 3 жыл бұрын

Hi Frank, Thank you for reaching out, and thank you for your feedback. Regarding the voice commands, please try adjusting the microphone sensitivity slider. If the problem persists, please contact support: ecs.page.link/mzDzm Cardo team

@frankj.thomas9429 3 жыл бұрын

@@CardoSystemsGlobalHi. Thanks for the advice. I'had set the sensitivity to full and the microphone is always very close to my mouth. But that didn't change anything. I still have to speak very loudly and to repeat commands. After one of the updates, I had a problem with voice recognition. Unfortunately, I did not get any effective advice from Cardo's support, except that one, that I probably pronounce the commands incorrectly. The software reinstallation had helped.

@Liberty4Ever 3 жыл бұрын

A four button interface on such a complex device results in nonintuitive button combinations. This good video helped me create a laminated cheat sheet for the functions I'll use. There's no way I'll remember how to connect non-PackTalk devices a month from now, and anything I carry needs to be durable and waterproof. I wish the quick start guide was organized by task. Bold heading describing what the user wants to do. Example: "Power ON", then describe what button(s) to press and for how long, with a third column describing the blinky light status and any voice confirmations provided by the intercom. The quick guide lists a few of the voice commands that the intercom understands. I'd like to see the complete list. My PackTalk Bold understands me better if I speak softly so there's probably distortion at my normal speaking level.

@CardoSystemsGlobal 3 жыл бұрын

Hi, Thank you for your feedback, and we for any inconvenience. We are constantly trying to improve and make our products easier to use. Regarding the instructions, you can find the pocket guide in the Cardo Connect app. You can also do most of the actions through the app. We hope this helps, Cardo team

@Liberty4Ever 3 жыл бұрын

@@CardoSystemsGlobal - Thank you. That does help quite a bit. I didn't think to look in the Settings on the Cardo Connect app to find the list of voice commands and the online version of the Pocket Guide. I'm not sure, but the online version of the Pocket Guide seems more intuitive than the printed version. It's good enough that I don't need to make the laminated card based on the notes I made while watching this video. The voice commands are a good idea but speaker independent voice recognition is a tough problem. For me, on the PackTalk Bold, it's inconsistent enough that I prefer the buttons, even though the buttons require me to remember which random button to press for each situation. I'm also noticing many flaky behaviors with the app controlling the intercom over Bluetooth, but I haven't been able to upgrade the intercom firmware because I don't have a Windows or Mac computer, so maybe that's what's causing the problems. It would be great if I could ship the intercom to Cardo with a $5 bill to pay return shipping and you guys would upgrade the firmware for me. I'm impressed with the sound quality and the ability to answer phone calls while riding. The caller was very intelligible when riding at 50 MPH with a full face helmet, and he reported only minimal wind noise on his end. Nicely done! I almost never ride with anyone so most of my motivation/justification for buying the intercom was to get voice navigation instructions from my cell phone or GPS. The Android cell phone running OSMand+ worked very well with the intercom system. That integration honestly couldn't be better so far. The only issue was the routing preferences of the OSMand+ app. Even with me setting routing preferences, it seems determined to route me along the least scenic routes. I'm still working on that. Even though I don't like listening to music while I ride, I'm tempted to put some MP3s on my phone and give it a try.

@CardoSystemsGlobal 3 жыл бұрын

@@Liberty4Ever Hi, Regarding the voice commands, Can you adjust the microphone sensitivity slider in the Cardo Connect app? Can you recheck the installation and confirm that the mic is directed to your mouth? Can you check the language settings in the Cardo Connect app (English UK/English US)? Please note that the voice commands must be pronounced exactly as they appear in the Pocket guide and might take some practice at first. Regarding the firmware update, unfortunately, it is not possible to ship to us for an update. We hope this helps, Cardo team

@reg26 4 жыл бұрын

I have a Neotech 1 and a Shoei J Cruise. When installing both helmets have a felt like cloth over the ear pockets that I had stuck my Sena speakers on. Can I do the same with the Cardo or should I remove and use the velcro stickers?

@CardoSystemsGlobal 4 жыл бұрын

Hi, Usually, in Shoei, you have cavities designed for speakers, but if you find a way that is more comfortable for you and that you hear the speakers the way they position, then perfect.

@guillermopatinomayer215 Жыл бұрын

I have the Sena RT1 and also Cardo Freecom 4+ in several helmets that I use but has been ABSOLUTELY impossible to pair Sena with Cardo. I've read the entire manuals of both brands; did exactly what they say about how to pairing them but I wasn't able to do it.... Any of you have any idea about how to do it? MANY Thanks in advance !

@Ben47471 2 жыл бұрын

Can anybody tell me how long the battery lasts? I know the claim something like 12hrs but me and my brother got a set and I only get maybe 6hrs out of mine and that is not playing music or even talking that much, my brother gets quite a bit long out of his. Any ideas why I get such short life out of mine? its been that way since I bought it

@garethprice2245 2 жыл бұрын

I love mine just I just wish the battery would last longer only get one day of riding as the fodsports fx8 it will do a full weekend and more

3 жыл бұрын

can i share my music and both listening to it and speaking at the same time?

@kumis2309 3 жыл бұрын

yes you can, and when somebody speaking, the music automatically lower the volume itself!!

@mrgone9748 3 жыл бұрын

@@kumis2309 👏🏼👏🏼👏🏼👌🏼

@luksan1585 3 жыл бұрын

hi! I have a problem: when I hear music alone everything is going fine but when I connect with another cardo, the volume of the music minimized a lot, even when we are not talking... BTW we hear a lot of noise from the street... anyone can help me please?

@montanajem 3 жыл бұрын

@@luksan1585 Your music volume drops because another connected person's mic is picking up sound, either voice or outside noise. If using a hybrid mic, it has a yellow arrow that should be facing the mouth. Anybody using a half helmet should get the half helmet kit with a boom mic instead. It will pretty much eliminate outside noise triggering the mic that results in your music volume being dropped.

@luksan1585 3 жыл бұрын

@@montanajem thanks for your answer. I have a full face helmet so the only thing I found to solve this problem was to put the mic beside my cheek pad helmet. Isnt a best solution but it helps a bit.

@ACKEKY Жыл бұрын

Hei Cardo! I have one question please... Got 2 Boxes of cardo duo PacTalk Bold.. one for my BMW GS one for my friends XR1000. We both can pair the group of for riders (me and him and relative wife) but when we talk eachother via phone (i mean a simple phone call not intercom that works great), we are having some very bad underground noise and bad communication. All the tests we made: 1) Using the Cardo connected only to the Mobile phone: Phone calls are great. Music too - Cannot be controlled by the BMW menu. Phone calls are clear and no bkgd noise. 2) Connecting Phone on bluetooth channel1 and BMW on bluetooth channel 2 - phone also connected to BMW bluetooth: Can use BMW menu for music, phone and apps. Phone calls audio quality very bad. 3) Same as 2 but Cardo connected to BMW, phone connected to BMW, BUT phone disconected from Cardo. Phone calls better but still not as perfect as in case 1. So the question: Nowhere I found instructions on how to proceed if you have to connect a Bike to cardo. BMW handles 2 helmets and the phone and then re-transmit to Cardo (i assumed from tests made). Could somebody be so nice to tell us how to proceed in this case, which channel to use with what, and what has to be connected in the final scenario and what can be disconnected? Thanks a lot ! Keky

@ChristosBassCovers 5 жыл бұрын

Awesome.... superior to sena 20s evo

@haroldrichardson855 4 жыл бұрын

Can the Packtalk Bold switch between multiple groups in DMC mode? In my group there are a couple of chatter boxes that interrupts my music constantly with mindless conversation. With me riding Point, I would need to stay in constant contact with my Tail Gunner and other Road Captain.

@CardoSystemsGlobal 4 жыл бұрын

Hi, Yes, you can create the group that you want and you can switch.

@abrahamgalloway5163 5 жыл бұрын

so when you bridge in a bluetooth device to the dmc network can you only do one device in total or one device per unit?

@CardoSystemsGlobal 5 жыл бұрын

Hi, One unit can do the bridge for the one outher unit. Best regards

@RichDunn 4 жыл бұрын

I can create an admin group and make member connections via the device button. But in the app my +Create new Group button is grey-scaled. And I cannot figure out how to make it active? Any help appreciated!

@CardoSystemsGlobal 4 жыл бұрын

Hi, We would love to answer all your inquiries. Can you please contact us at Info@cardosystems.com So, we could provide you with all the information you need. Thank you.

@donschoppe5516 5 жыл бұрын

Just received a 2019 (JBL) version of the Pack Talk Bold. I've tried several times to connect it to the Cardo Community for firmware updates and each time the community displays "The connected device is not compatible with the Cardo Community." Any ideas?

@CardoSystemsGlobal 5 жыл бұрын

The JBL version, is so new, the Cardo updater does not recognize it. We are currently working on this issue, but for now, please use the Cardo Connect app on your smart phone to adjust any settings you need.

@dogarudoru76 2 жыл бұрын

Just bought a new packtalk bold.Why i dont hear the speakers as lawd as i was expecting?What i am doing wrong?

@roberto3262 4 жыл бұрын

Hello everyone. Is there a way to adjust the microphone sensitivity? My bike noise is constantly going over the com to the other riders. I cannot seem to find anything on that subject. Thanks 👍

@CardoSystemsGlobal 4 жыл бұрын

Hi, You can connect to the CARDO CONNECT app and adjust the microphone sensitivity from there. Thank you.

@josepallares6240 6 жыл бұрын

Hi Cardo. I have a Packtalk upgraded with the 4.0 Firmware. On Packtalk you can operate with voice commands only in the Bluetooth mode. I see on the Packtalk Bold tutorial that the voice commands are operated in the DMC mode ( green light on). Can I operate my updated Packtlak with voice commands on DMC mode?

@CardoSystemsGlobal 6 жыл бұрын

Voice commands are accessible in DMC mode by pressing a button See "voice commands section in the Packtalk Pocket guide www.cardosystems.com/wp-content/uploads/guides/pocket/en/packtalk.pdf

@petermercer5917 5 жыл бұрын

Hi I'm new to this scala cardo stuff i have a scala rider packtalk duo and im having issues talking to the second pack or passenger? Everything is for single packs on youtube nothing recent for the duo setup? can't get the voice to work too

@CardoSystemsGlobal 5 жыл бұрын

Hi, For Technical assistance, go to our support page, it has a lot of information with FAQs, pocket guides, user manuals, helpful tips, and videos. Please choose your device in the link below: www.cardosystems.com/support/ If this doesn't help, please contact us via the "Still got a question?" section, At the bottom of the page. Thank you for your cooperation, CARDO TEAM

@killdozer3464 2 жыл бұрын

Does this Unit (or any other one) have a line-out for all audio? I want to use the Bold for training environments, but I need to record everything the instructor (me) hears, including my own speech into my microphone. The most important is to record: 1. my voice + 2. record any other connected Cardo Bold that might be speaking. is there a line out I can plug into my recorder, so that everything is recorded into one track? Thanks.

@CardoSystemsGlobal 2 жыл бұрын

Hi Wizard In Black, Thank you for reaching out. You could use the speakers' jack to connect your recorder, but it will not record your own mic output, so you'll have to record yourself with a Bluetooth recording app. Any app capable of recording Bluetooth will do. Cardo team

@vrcotier 3 жыл бұрын

At the 14:00 mark after connecting to a Sena you can't go back to DMC mode unless you press the intercom button to disconnect from the Sena. Then go to DMC, then press the intercom button again to bring it all home.

@panos9186 4 жыл бұрын

Hi, I am considering the bold model for my AGV K3 SV, ML size. Are the two compatible? Thanks.

@CardoSystemsGlobal 4 жыл бұрын

Hi, The PACKTALK BOLD is compatible with 99% of the helmets you have in the market today. And yes, it will fit yours 😎 Thank you.

@Vindaloobeast 5 жыл бұрын

Great tutorial. I have a Cardo SHO-1 on my XR1100 but looking to buy a Mesh unit for my Shoei NXR and this looks to fit the bill perfectly. I do have a question that seems to remain unanswered......when a call comes in and is answered how do I keep the Samsung S10+ screen from coming on..? Ideally I would like the 'ok Google' commands to function with the screen locked as I have encountered problems with the phone in my pocket calling random people which is obviously a problem.

@CardoSystemsGlobal 5 жыл бұрын

Hi, Once you answer your phone with the CARDO unit and the screen on your phone is close it will remain close. Thank you

@Vindaloobeast 5 жыл бұрын

@@CardoSystemsGlobal I have just tried with my SHO-1 and the phone wont lock during the call so keys are easily tapped.

@agungberatha9947 5 жыл бұрын

Hi Cardo, can u tell me please hw to connect Packtalk device to Action Cam? Thx

@jefftilghman9059 4 жыл бұрын

I want to know this as well. Or any quality camera.

@SP-ek2qz 3 жыл бұрын

Hi Just bought a Cardo Packtalk Bold duo set for myself and a friend. Our normal riding group will have a mix of Cardo Bold and non-Cardo units. Your video shows nice and clearly how to pair units of different types, but will I be able to commuicate with both Cardo and non-Cardo units at the same time? Really looking forward to trying Cardo, having moved from wired comms. Thanks

@CardoSystemsGlobal 3 жыл бұрын

Hi, If you all connect via Bluetooth, it is possible. If, however, the non-cardo unit is connected as your passenger, you can use the DMC bridge and have an even better connection. We hope this helps, Cardo Team

@tenza7545 2 жыл бұрын

I just got mine in the mail a week ago unfortunately they wouldn’t work in my Gmax MD-01 but I decided to “install” speaker pockets. Also one downside first time I tried to ride with it on my helmet I walked outside and it wasn’t even 2 minutes in 83F that the adhesive just gave up the Cardo fell off my helmet and so did the mic I followed the instructions to put it on to the letter but 3M is just trash I just bought some trim brite trim adhesive and no more problems.

@bykaminokage 6 жыл бұрын

How can you set up a "Spoken Status Announcements Volume Level."? Default level is very low as you can't hear announcements past 100 km/h with or w/o air plugs :( There was an "undocumented feature" with Cardo Scala Rider Q1 - Q3 (press the “IC” and “MM” buttons simultaneously for about five seconds), but I can't find anything regarding PACKTALK BOLD...

@CardoSystemsGlobal 6 жыл бұрын

Packtalk volume levels are controlled individually - each for every function. For example, while playing music the volume change will only apply to music and will be automatically stored in the system memory when you come back to play music next time. Same goes for announcements. while not in music/radio/phone call modes the volume control will only change system announcements. We're working on a separate video tutorial to go over these in more length.

@bykaminokage 6 жыл бұрын

Thank you very much for your prompt reply. I think you should put it in packtalk bold manual :)

@ahmadiabim2250 4 жыл бұрын

I am try pairing to BT intercom headset s3 (BT-S3) via bluetooth, pairing successful in pactalk speaker and in aplication, but i still can't communication to BT-S3. Please help

@CardoSystemsGlobal 4 жыл бұрын

@tomprinsen7829 4 жыл бұрын

The opening shot shows an external antenna, but the next shot does not and I didn't see one in the unpacked box. Is the antenna included? Does it fold in?

@CardoSystemsGlobal 4 жыл бұрын

Hi, Yes, the antenna is folded in the device. Thank you.

@danielpalmberg3371 2 жыл бұрын

Hello! Can I admin a conference call between me (Cardo Bold), a ScalaRider Q3 and a Sena device ? If so - How? I assume I use bluetooth intercom mode...

@lisacarter7608 Жыл бұрын

I just purchased these for my wife and I, we each ride our own bikes. After 4 days of riding we are disappointed. A bunch of static, to the point I have had to power off a few times. DMC mode between us is off limits, static so bad just sitting in the parking lot. So we are running in Bluetooth mode, as long as we are not moving the static is minimal, and we can hear each other. I will say that when there isn’t static I love that I can hear her and she can hear me without yelling into our mics. Any suggestions on how to fix the static issue?

@ruben5204 2 жыл бұрын

Can u pair it with a plex audio Bluetooth speaker?

@robertcarroll8710 3 жыл бұрын

What modular helmet will these fit using the clamp rather than a stick on pad?

@CardoSystemsGlobal 3 жыл бұрын

Hi Robert, Packtalk Bold fits all helmets, so there's nothing to worry about. Cardo Team

@santizoslawncare8084 Жыл бұрын

I use this around chainsaws on my arborist helmet. the mic is a little to sensitive. Is there a way I can adjust the sensitively, or buy an upgraded noise canceling mic? Thanks Cardo aside from that the unit is great

@canon.250 11 ай бұрын

man my mic doesn’t work at all.

@tom_conaty 2 жыл бұрын

With go pros and insta360 becoming very popular is there any plan for cardo integration, removing need for separate unit cables/mics to route to capture audio to go with video, or the ability to record via cardo onto phone?

@CardoSystemsGlobal 2 жыл бұрын

Hi Tom, Thank you for reaching out. For GoPro, we recommend the MYK app: ecs.page.link/1hYqe For insta360, there isn't anything that we know of. With that said, we thank you for your feedback and we have forwarded it to the corresponding team. Cardo team

@MikePizzolatt Жыл бұрын

I need some help i can't seem to get from sending an email to your company. i purchased a 2019 honda goldwing last week. it came with two helmets and each helmet had the packtalk bold attached. it didn't come with the charging / data cable. i can charge the units but can't update the software. COULD I GET SOMEONE AT YOUR COMPANY TO TELL ME WHICH CABLE I NEED TO ORDER. THANKS

@markolukic1173 Жыл бұрын

Hey Cardo...is this model compatible with HJC I70 helmet?

@Riverfurm 4 жыл бұрын

If I am using the Bluetooth intercom will the GPS over ride the intercom so I can get my directions? And can I leave the intercom on all the time so I can talk to my pillion?

@CardoSystemsGlobal 4 жыл бұрын

@smithjeffreyprojects 4 жыл бұрын

I ordered a pair of these today along with two new helmets. They are going to do the installation and pairing for me. How do I register and pair my devices using a MacBook Pro? There isn't a USB port on my mbp. Can I do everything through the app on my phone? Thank you in advance!

@CardoSystemsGlobal 4 жыл бұрын

Hi, To register and do updates, please see the following. kzfaq.info/get/bejne/rdpxmbh3qti-dIU.html Thank you.

@rizalwy 3 жыл бұрын

does it have audio output jack so i can connect it to audio recorder or my camera?

@CardoSystemsGlobal 3 жыл бұрын

Hi, Thank you for reaching out. The unit does have an output audio jack used for the speakers. If you wish to record audio, we recommend you record using an app. Any app capable of recording Bluetooth will do. Cardo team

@tonyharding5336 4 жыл бұрын

I bought the freecom 4+ works fine with music and directions however if I make a phone call that’s it I have to stop switch off and back on for it to reconnect

@CardoSystemsGlobal 4 жыл бұрын

Hi, We are very sorry for the bad experience. We would like to try and assist you with the issue. Can you please contact us at Tech@cardosystems.com So we could get back to you with a solution. Thank you. CARDO TEAM

@BadDadio 3 жыл бұрын

How & when is the folding arm used? I didn’t see it in either the video or instructions.

@CardoSystemsGlobal 3 жыл бұрын

Hi, if you are referring to the antenna, it is used for Dynamic MESH communication. Kind regards, Eli.

4 жыл бұрын

What is better, conect bmw tft as gps or cellphone 1 or cellphone 2 whith cardo packtalk bold?

@CardoSystemsGlobal 4 жыл бұрын

Hi, As long as you use the channels you have with the correct devices, it doesn't matter, and it will be better you use what's easier for you. Thank you.