Causing a Customer to Cry

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Causing a Customer to Cry

Рет қаралды 123,169

Күн бұрын

The plaintiff hired the defendant to create a replica of her earring. When she went to pick it up, she claims the defendant melted down her earring, so the plaintiff is suing. The defendant argues the plaintiff gave him the okay to melt down the earring and create the replica pair. The defendant is countersuing for money owed.
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Case # 28-403
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Пікірлер: 309

@ReiHost 4 ай бұрын

Real answer, he's not a jeweller. Jewellers can make jewellery. He's a reseller / store.

@assetprotection5389 4 ай бұрын

Most jewelers dont make it anymore they send out to a company and get it back where i live theres like 20 jewelers and only one makes it in house but the guy is really old and his business is soon closing up

@ebonyepps2261 4 ай бұрын

Facts

@marleonetti7 4 ай бұрын

i dont agree that he should have to return the 150 because he is out alot more than that as a result of fulfilling the plaintiff's order . I have seen this judge do rough justice many times but she fails to do it so often as well .

@countrymusicandcher8593 3 ай бұрын

@@marleonetti7But its because he's obviously shady and started out lying. If he told the truth from the get go it might've gone down better cuz he'd have some credibility

@WarGrowlmon18 4 ай бұрын

He lied to her about melting it down and he never explained that

@lucky1u 4 ай бұрын

Yes, how did the judge forget to bring that up?

@tashiaredd3421 4 ай бұрын

@@lucky1umaybe she did and they edited that part out.

@marleonetti7 4 ай бұрын

she lied too . i believe she agreed to the cost and then changed her mind knowing he could not prove it in writing .

@triofan9 3 ай бұрын

@@marleonetti7 You don't have proof of that. We do have proof that he lied about the first phone call, so why wouldn't he lie about the second? The dates prove him wrong too.

@larrycreed5049 4 ай бұрын

This is not the first time he has tried to trick a customer!

@trekgirl65 4 ай бұрын

He has done this many times over the years he has had this jewelry store, a profession scammer. You can make a duplicate earring from one earring. My family has had this done many times. This guy reeks of scam.

@musicalme27 4 ай бұрын

@@trekgirl65 how do you know all this?

@YoungBlaze 4 ай бұрын

Her voice sounds like the singer michel'le

@leeantony 4 ай бұрын

🤣

@kenyettaready 4 ай бұрын

😮 omg EXACTLY

@teatea1115 4 ай бұрын

I thought Latoya Jackson

@damsbaug33 4 ай бұрын

I thought she sounded like Cyndi Lauper.

@Derriayers 4 ай бұрын

Yeeesssss

@dorismoton7108 4 ай бұрын

He should’ve done exactly what he was hired to do and that was to make a duplicate earring.

@LadiHolmes 4 ай бұрын

Exactly, wasn't that hard and if he couldn't then let it be known upfront and let her decide from there.

@abochen2 4 ай бұрын

Depends on the style of the earring. It would involve a mold, injections, etc. And if it's super delicate that can be quite difficult.

@tiffanylaverdad245 4 ай бұрын

Poor lady. She trusted him with something invaluable and was deceived. He lied and lied and lied. She didn't deserve that! If he couldn't do it she could have gone somewhere else! I wish her the best in life ❤

@16MedicRN 4 ай бұрын

He was awful 😢

@Nevaeh1 4 ай бұрын

He couldn’t even be honest about the voicemail

@narajuna 4 ай бұрын

You saying she got 100% wanted elsewhere? Think not.. better Businessman yes.

@tiffanylaverdad245 4 ай бұрын

@@narajuna what?

@linedanzer4302 4 ай бұрын

He was holding her earring hostage until he got the $600. Glad he lost his case.

@peryole 2 ай бұрын

She should have called him a liar to his face, he lied about having the earring made originally, he lied about melting down her earring and he lied about when he'd claimed he ordered the new earring after her approval that never happened, everything this man says is a lie.

@RacieRain 4 ай бұрын

He's a scammer. He knew he couldn't deliver.

@antonettec264 4 ай бұрын

I wonder if he told her that it was outsourced. He was acting as if he was going to make the replica. Whether it was another pair or a replica it wasn't made by his hands. Glad she just got her original back.

@thankthelord4536 4 ай бұрын

Good for her!

@XanderBeckett1 4 ай бұрын

damn foreigners lol

@musicalme27 4 ай бұрын

@@XanderBeckett1😂😂😂😂😂

@MorganC. 4 ай бұрын

Big dude sounds like a broken record , repeating himself "she said just do it, she said just do it, she said just do it" SO ANNOYING

@pryncessstephanie21 4 ай бұрын

No offense, but it was just as annoying reading it😂😂

@MorganC. 4 ай бұрын

@@pryncessstephanie21 I got annoyed typing it lol, no offense taken :)

@xohheyitsreneexo 4 ай бұрын

Shes so beautiful with her silver hair 😍

@essflem 4 ай бұрын

Legally you cannot change a contract that you have with someone without getting their approval. What he did was unlawful.

@narajuna 4 ай бұрын

No sure, not good business like, many contracts get changed even with GOV.

@amandadonaldson8748 4 ай бұрын

And I don't believe him that she approved it over the phone, because she brought proof that he lied about the first phone call!

@tjneverdefeated4394 4 ай бұрын

Her voice is so youthful and sweet 😇

@KrazyVideoChick 4 ай бұрын

Probably why he felt so emboldened to speak to her the way he did

@renysimone3312 4 ай бұрын

Good, I’m so glad the plaintiff won. The defendant is one of those kind who are schiesters, common in the jewelry & diamond business, who think they have a right to scam people out of their money! He’s disgusting!😮

@narajuna 4 ай бұрын

...not clear scam, he did pay $500 for it, bad business communication, but she also full of it, no way wearing 24 /7 causing neck problems.

@pendesign7086 4 ай бұрын

Was waiting for the defendant to say "do it, do it now! Get into the chopper" 😅

@kimr282 4 ай бұрын

He says it so casual… “then I change the price from $275 to $600.” He is such a liar.

@marleonetti7 4 ай бұрын

even so , he should not have to return the 150 because she actually cost him 500 . he would have been better off if she never even walked into his store . court is about making people whole but this judge totally shafted the defendant and only made the plaintiff whole but allowed the defendant to eat 500 bucks . he made the other earing and the judge just decided to ignore that there is still at least a minimal cost that should be provided for that , like not having to return the 150 .

@kimr282 4 ай бұрын

@@marleonetti7 she didn’t cost him anything. He cost himself the extra money he chose to spend because he thought he could get over. Sounds like both parties were made whole.

@marleonetti7 4 ай бұрын

@@kimr282 he is old enough and he has been in business long enough to know that its a bad move to pay out money without first getting approval . there is no way that old business man is gonna fork out money for this lady unless she made it clear that she wanted the work done for sentimental reasons and the exact cost was not a factor . im convinced that she simply changed her mind and did not care how much effort and money it cost the defendant to try to do what she requested of him . dont make excuses for bad customers , the judge was wrong on this one .

@kimr282 4 ай бұрын

@@marleonetti7 we disagree on this one. Yep, I’m sure he has been in business long enough to make sloppy arrogant, mistakes, or do you this he is perfect? Too bad the voicemail with his own words contradicts his testimony. And too bad that receipt with that stupid date on it that also contradicts his testimony. Believe what you want, he lost with good cause.

@antonettec264 4 ай бұрын

Judge Milian straight to the point 💯 ❤ loving it!

@alanolson6913 4 ай бұрын

The plaintiff sounds so young compared to how she appears.

@moniqueengleman873 4 ай бұрын

😂 I just looked at my phone and was expecting a small Asian American 😂😂😂 I agree. The voice is much different. I feel bad for her.

@kimr5479 4 ай бұрын

YES, I said the same thing!😊

@Sook995 4 ай бұрын

She appears to be half Asian,

@user-yy1th8ru8w 4 ай бұрын

I know a lady that sounds EXACTLY like her. I thought it was her for a moment. 😂

@AW-ue2ls 4 ай бұрын

My device was in another room as I was listening to the case. I thought the plaintiff was a young girl. When I looked my iPad and show her I was shocked. Ironically, the judge says, “she not a child; she had a very specific request of you that you said you could do,” but she does should like a child. 😂

@portlandgirlx0x096 4 ай бұрын

This was a good case. Nice break from dog bites, cars & tenants!👩‍⚖️

@SmallKerfuffle 4 ай бұрын

Dude. You lied about what you told her in the voice message. Why should we believe you about the second call. Scammer written allover.

@lukerinderknecht2982 4 ай бұрын

She's gonna go home and find her missing earring 😅

@lucygreen5101 4 ай бұрын

I hope so! ❤

@tjbooker9948 4 ай бұрын

How hard is it to tell a customer that you can't do it because it's not possible?

@robertk4629 4 ай бұрын

He sent it to the factory..... BS meter went off

@joecastle9993 4 ай бұрын

His goose was cooked at the 3 minute mark

@KPbouj 4 ай бұрын

Her hair is very pretty.

@stratfordbaby 4 ай бұрын

You're being serious? The fly aways and the obvious need for conditioning?

@YoungBlaze 4 ай бұрын

What about Doug's? Show love to Doug now!

@Sook995 4 ай бұрын

Those little jewellery store they always ripping someone off

@raeneal3825 4 ай бұрын

Random thought: He sounds a little like Arnold Schwarzenegger

@moniqueengleman873 4 ай бұрын

No he is Jewish

@Kat-bu3bn 4 ай бұрын

Sounds and looks like Gantu (not sure of the spelling) from Lilo and Stitch. The big alien that wore the Hawaiian print shirts.

@katyroth293 4 ай бұрын

I was looking for this comment.

@raeneal3825 4 ай бұрын

@Kat-bu3bn 😂 Omg! I can't unsee it now! You're 🎯 with that one. I guess we now know if Gantu & Arnold had a son, that's what they'd create!

@raeneal3825 4 ай бұрын

@@katyroth293 Some stuff I can't watch, so I just listen. I can't verbalize what goes on in my head. Some episodes I go back & watch & NO ONE looks the way they sound. Try it... you'll never "watch" the same again!

@rozdoyle8872 2 ай бұрын

Bless both of them really, the Lady was lovely and easy to understand why she wanted the earring , the Gentleman probably needs to pass the baton on and take life easy instead of getting into handgrips with customers and stressing himself out at this stage of life.

@Bebedollie 4 ай бұрын

The plaintiff has a cute voice

@Hazel.Eyed.Gemini 4 ай бұрын

Michele

@leofredette19 4 ай бұрын

A skilled jeweler could make a replica. This guy seems shady, becauseof the Msg helefton herphone&herreceipt.

@NubianP6 4 ай бұрын

He had them make the earring, then figured he could hold her original earring hostage because he knew it had sentimental value. Lowdown.

@nicolerena2717 4 ай бұрын

The plaintive sounds like R&B, singer Michelle 😮

@ElLiSe.. 4 ай бұрын

He should have given her earrings back and kept the deposit 😂

@stratfordbaby 4 ай бұрын

AGREED. She was unreasonable. It was obvious that given the price of a solid gold earring versus the hollow original earring, that the duplicate would have to cost more because it was solid and based on the price of gold. She had to pay based on that price. He should have just given her her one earring back, kept her deposit and said BYE BYE don't come back.

@TaiLegend 4 ай бұрын

How about she is just told what it really costs from the beginning and then she signs off on a work order or contract if she wants to move forward and pays her deposit. Then she can’t complain after and the gentlemen gets his deposit and can sue HER for the rest if work was done. It’s very simple. If you take a car in and more work needs to be done, you get a phone call and you authorize them over a recorded line that they do the work for whatever the supplement is, otherwise they just complete the primary task if the customer doesn’t have the money for it

@divifemtv 4 ай бұрын

What a nonsensical comment ... a solid gold earring is not a duplicate of a hollow earring... @stratfordbaby

@slmel7 4 ай бұрын

Good Ruling. Defendant is a liar!

@stratfordbaby 4 ай бұрын

Hardly.

@donnabethea8164 4 ай бұрын

Very soft spoken plaintiff

@gqg741 4 ай бұрын

That penguin knew he was lying.

@michelleharper2940 4 ай бұрын

😂😂😂😂😂

@queennola3039 4 ай бұрын

😂😂😂

@mixxedmamii90 4 ай бұрын

😂😂😂😂 he snitched on himself and still cant comprehend what happened 🤦🏽‍♀️ 😂

@kay22100 4 ай бұрын

She sounds like a mix of michele’ and the wife on all in the family

@queennola3039 4 ай бұрын

I often wonder how many times they do this people, and most folks don’t pursue legal action.

@lisajohnson521 2 ай бұрын

Those earrings are SO scared that she lost one. 😆

@zuritribe4844 4 ай бұрын

Milian gets on my nerves with the “asking a question and then answering for the person” 😂🤦🏾‍♀️

@adrianknight1406 4 ай бұрын

Tried telling you all this from the very beginning.

@Quartzquiz333 4 ай бұрын

@@adrianknight1406She does that annoying thing to everyone, not just to Black people. Try harder, Adrian.

@zuritribe4844 4 ай бұрын

@tonyalittle692 no it’s a shame u had to come like an ax hole instead of someone who is intelligent feel free to to scroll past my “dumb comment” with yo bull ish.. iSTAND ON WHAT I SAID SHE ask dumb questions that I don’t see any judge on KZfaq doing MOST JUDGES LET THE PERDON DIG THEY OWN HOME NOT MILIAN SHE DIGS IT FOR U AND THEN SAYS “see” I know you would say that😂🤦🏾‍♀️

@zuritribe4844 4 ай бұрын

@@Quartzquiz333 she definitely does it to everyone not just black folks

@YoungBlaze 4 ай бұрын

This means you will be the perfect person for a lawyer to cross examine if you ever go to court, they love people who get upset or annoyed during the process

@tamekadavis6641 4 ай бұрын

He's a scammer and probably kept the earring for himself.🤔

@arianefr78 4 ай бұрын

He is a liar, if he says he can make an identical earring, then why is he asking a 'factory' to send him similar earrings, first of all jewellery is not made in a 'factory', so he is NOT a jeweller, and he lied about having melted it down, trying to force her to buy his expensive stuff from the factory. She should have accepted the other earring but for the price he initially quoted so only owing him an additional $125...

@christinekelly7769 4 ай бұрын

The defendant came in lying,Once you have been caught in a lie in the courtroom its assumed everything its said by the defendant will be lies.

@1967davethewave 29 күн бұрын

My best friend is a master jeweler. He does occasionally make duplicate jewelry for situations just like this. There are plenty of jewelry stores that CAN do this. Make sure they have in house jewelers and they aren't going to send the stuff off. A good shop will bring the jeweler out and let you talk directly to them and they can tell you exactly what is involved at the time.

@enumaofuru 4 ай бұрын

He isn't skilled enough to be called a jeweler.

@stratfordbaby 4 ай бұрын

The earring could be easily duplicated out of wax casting.

@mountaingirl6479 4 ай бұрын

I don’t know how easy it is to make it hollow so it’s not heavier than the other one. That was the problem. (Plus the extra cost)

@user-nm5tp4gs9w 4 ай бұрын

The defendant is not out totally he can melt down the other earring into something else & sell it!!!!!

@jmar5127 3 ай бұрын

Her voice is so adorable

@user-cz5ny3tn9t 4 ай бұрын

I cannot believe that the judge believes what he saying when he was caught in a lie!

@adrianknight1406 4 ай бұрын

Milian wanted to give him every out to prove his side over the plaintiff's. It's just another show of bias but luckily for the plaintiff she had ample evidence and proof.

@Gandrewjm 4 ай бұрын

The only thing the judge believed is that he had a replacement made for $500 and that's because he had the receipt to prove it. She basically threw everything else he said out the window..... it's kinda why the plaintiff so overwhelmingly won the case.

@redapol5678 4 ай бұрын

What? Where are you getting that the judge believed anything he said? It is quite clear she did NOT believe anything he said except for what he actually had proof of (which was a receipt, and that actually proved he was lying). I don’t know what reality you’re living in to think the judge believed the defendant 🤦‍♂️

@sm-ee1bc 4 ай бұрын

@@adrianknight1406 why do you keep watching her show, if you believe all your delusion??? Seems you like to watch her show. Didn't u see she even gave the lady back her $150 dollars that the lady said she didn't care to get back. Where is milian bias? She even practically call the jeweler a liar.

@user-nm5tp4gs9w 4 ай бұрын

*The plaintiff sounds like Lisa Simpson!!!* 😂🤣🤣

@missa1goins 4 ай бұрын

Omg

@DiscoverPlatinum 4 ай бұрын

I'm halfway through and this case has me cackling uncontrollably!!! The look on her face at 6:00 tells everything!! 😂😂😂😂

@lindaburger2695 4 ай бұрын

the jeweler can just get another earring made and sell the pair for a profit

@zoeg7985 4 ай бұрын

She sounds like Carol Kane

@traceyaz125 4 ай бұрын

She definitely told him to go ahead and then had buyers remorse. Otherwise, why would he pay the factory to make it? It doesn’t make sense.

@yung1717 4 ай бұрын

Bc he’s a scammer

@antonettec264 4 ай бұрын

Bringing me back ❤ thought it was Mechellé voice all growed up 😊❤

@stlyelove417 4 ай бұрын

Anything can be made replica of, even Jamie foxx🤫

@samanthasharp5575 4 ай бұрын

This was good one.

@chanitaquince8995 4 ай бұрын

When you sang🎶 "Bob the Builder"🎶 you got the Nugget death stare from him😫😂

@hadley407 4 ай бұрын

For the plaintiff really wanting the earring made and then not even trying it on I’m surprised. After you wear earrings for a while, you don’t even really notice them. The weight couldn’t been more than 5 to 10 g difference.

@user-hs1zr6mc5d 4 ай бұрын

I was just listening to the case until about 8:52. I never expected the plaintiff with the voice I heard.

@theresesoeters4885 4 ай бұрын

She isn’t a little kid, indeed, but she talks like a little kid.

@ST-rm4we 4 ай бұрын

She wont let them Talk ,judge asking question but will Not be quite😂

@adrianknight1406 4 ай бұрын

Told you how Milian is.

@Quartzquiz333 4 ай бұрын

@@adrianknight1406It's NOT because of racism, Adrain. Nice try.

@YoungBlaze 4 ай бұрын

@@adrianknight1406you comment this on every video....why

@91PHS10 4 ай бұрын

Quiet

@adrianknight1406 4 ай бұрын

Because it's the truth that's why. Racism and bias should be dealt with an exposed at all times. I can only tell the truth in what I see shown. Racism is unacceptable.

@shellmac1383 4 ай бұрын

He's a liar.

@Nevaeh1 4 ай бұрын

He started off lying about the voicemail.

@darreylhenderson702 4 ай бұрын

She sounds like Butterfly McQueen, who played Prissy in 'gone with the wind'

@WarGrowlmon18 4 ай бұрын

She got scammed 🤬🤬🤬

@anacondaadultlearningcente4522 4 ай бұрын

You make a silicone mold, then a wax impression, then lost wax process that you cast. This old school method. It can be done.

@elizabethgalligan1805 3 ай бұрын

I love her voice 😊

@ladye626 4 ай бұрын

If she said just do it please make it and he wants to please her he assumed she will pay what it costs

@randafernandes2333 4 ай бұрын

Sneaky man

@sonhg7951 4 ай бұрын

The judge kept saying, your not a little kid.

@Mathew2190 4 ай бұрын

Blueprints tell you every thing, size, weight, dimensions.

@WarGrowlmon18 4 ай бұрын

If she had accepted that other earing she probably would've had to pay him the rest

@tiffanyr3218 4 ай бұрын

The plaintiff voice is so cute❤

@briasworld8 4 ай бұрын

She's talking like a Baby. 🙄🤦

@mariiej9508 4 ай бұрын

Justice

@satiashaw1857 4 ай бұрын

Literally the first thing he said was a lie, proven lie. And he expects to be believed when he says the next thing he told her over the phone later? Why would that one be true?

@taurussho86 4 ай бұрын

Remember even they think they're smarter than everyone...

@d-nice4311 4 ай бұрын

The plaintiff sound like a 17 year old 😂

@SnowPink90 4 ай бұрын

Oh, I know where she could've found the other one of that earring if she wanted to. Totally easy, easy. Here I was expecting an extravagant earring and all it is is a hoop or oval hoop but those you could find anywhere. I'm surprised that jeweller didn't tell her that but of course he wanted to make money.

@khaylasgranny 4 ай бұрын

Lol I literally just looked for some gold knockers from the 90's earlier this week . They're frigging almost 700$ on Etsy 😩 I wanted to relive my youth

@symonephillips7841 4 ай бұрын

A real jeweler can make a replica.. he melted it down and kept her real gold

@deelaya9304 4 ай бұрын

He lied about telling the lady he had a replica, he lied about melting down the earring and he lied about getting her approval before he paid. Smt why the judge just by pass all those lies

@melissaruiz3768 4 ай бұрын

Dang at least he had a good attitude at the end.

@lir9875 4 ай бұрын

He's a scammer

@Lanie-sl9ne 4 ай бұрын

He's a liar

@jwissinboot4898 4 ай бұрын

If it's so sentimental and she lost one an wanted another one then it loses the sentimental value cause it's not the original

@tracym4175 4 ай бұрын

The way he chewed that gum at 4:30 😡

@PutterJack 4 ай бұрын

He's a scammer. He took her jewelry and made money selling it or kept it himself.

@jillcabler2186 4 ай бұрын

Liar Liar set her earring on 🔥 melting her original down REALLY DHO? SMH old scamming behind

@babyj3631 3 ай бұрын

She sounds like a baby

@righttoouropinionthanks4710 4 ай бұрын

Oh my gosh!! Are u kidding me! While I do feel bad for plaintiff, she told the guy to just “make it because it was sentimental to her because of her Dad!)! So he spends $$ to have the earring made as she instructed, but now he’s out his $!! Makes no sense JM!!

@JohnDoe-nz6zr 4 ай бұрын

Lil Kim hasn’t aged well & whose dad is wearing them female hoops.

@user-HellcatHemi 4 ай бұрын

The fact she said he was 'yelling @ her like her dad' ring's so true for ANOTHER female online said she's 'traumatized' by the male bartender @ the gay bar who wasn't going to bullied into ridiculous semantics of nonsense as he kicked them out & it SOLIDIFIES the level of sheer fatherlessness across America that's UNDENIABLY a major cause & factor of the lunacy running rampant today.

@catblackman5874 4 ай бұрын

He sounds like Arnold

@ericericgoodwin8147 4 ай бұрын

She seems like a crybaby child... despite jm patronizing here

@kyleemon1852 4 ай бұрын

Damn he should have kept the deposit

@taurussho86 4 ай бұрын

For being a liar?

@priscamolotsi 4 ай бұрын

Slimy defendant!

@maritzameeks2039 4 ай бұрын

Her voice sounds like a child 😅

@msfranklin2650 4 ай бұрын

ALTHOUGH A REPEAT THE DEFENDANT IS A SCAMMER I DON'T KNOW WHERE HE THINKS HE'S @ BUT HERE GO BY THE CONTRACT EVERYTIME HE OPENED HIS MOUTH HE LIED. GOOD RETURN HER EARING & $150 DAMN CROOK