I worked for a telesales company for 4 weeks and got fired from a job because I wouldn't scam elderly people to change their windows. I never made a sale, I just chat with them and said goodby. Best feeling ever.

How is it not a criminal offence to exploit a vulnerable person to sell their assets for below market value?

I'm literally about to cry, heather looked so nice and now she passed away I just feel sorry for her, especially since people are trying to scam elderly people, it's sickening.

I think the old lady’s son needs to get his moms house and assets signed over to him to protect it

One of my family members was scammed out of about £400,000 and they aren’t elderly. It’s actually a bit easier to intervene when it’s an elderly person as they’re deemed vulnerable and there are protocols in place to help them. If the person is younger and considered to be of sound mind, there is very little you can do if they’ve been taken in by these criminals. I wish more could be done to catch these people but because of the internet, it’s so easy for them to hide behind VPNs, spoof numbers and operate from anywhere in the world.

One took thousands out of my grandads account but the way his account is set up every transaction it’s meant to be approved yet that didn’t happen so thankfully because that failed to happen he got every penny back.

Misleading title; she didn't actually sell her house.

I lasted less than two weeks at a telesales charity fundraising company. They fired me because I wouldn't push old people to donate after so many of them were so anguished about getting up to literally 50 such calls a day. I was apologising for bothering them and then deleting their number off the system. You're not supposed to do that unless they specifically ask you to. I'd advise them that legally any "legit" company like the one I worked for has to strike off your number if you ask so if they got calls from anybody else they should request to be deleted. Also, if you say don't call me again and the company do they'll get in serious trouble. The company got into trouble after it was featured on a channel 4 docu for its bad practices and was fortunately liquidated in 2016.

There is a special place in Hell for those who exploit and harm the vulnerable.

This lady needs 24 hour live in care for her own protection. Or fit a ring doorbell. The carer shouldn't let her give her bank details.

I still feel like scammers should be classed as Hostile Cyber Forces. Otherwise no one can do anything about scammers. It's just wrong how it profits off from people who are vulnerable and not knowledgeable about the situation they're in. Disgraceful.

This is exactly why I have got power of attorney for my Dad

This happened to my grandparents and I believe they took a lot of money from my grandparents. My mum managed to get all the money back and the scammers were arrested.

Disgusting 😠 Scammers are getting too clever. I have been getting texts saying I have a parcel delivery and to click on address in the message. I don't of course. Besides, half the time the scammer has a problem with spelling simple words and forming simple sentences. 😉

Its disgusting what some people do for money

The fact that the number can be easily googled and yet they are still operating means the police aren’t doing anything about the actual companies doing this.

It’s weird to think that when a lot of us grow elderly these scams will be far less effective considering we all almost know about them

It's important to have these things around. Help build a sense of awareness really.

This is dispiccable there should be a law against selling or trying to get elderly people to sell there homes or buy Windows the law needs to change to protect the most vaunrable.

This infuriates me. Especially scamming vulnerable people. It’s sickening. These people have karma on their backs.

Why would anyone scam a elderly person with Alzheimer's that's disgusting if that was my Grandmother or grandfather I would be absolutely livid I really hate Scammers.they target anyone .

That’s so heartbreaking

Why on earth did the career tell her to give over her bank details?!

I’ve had about 10 phone calls of scammers and every time I just sit there and listen to the phone calls just keep saying yes yes yes a member till the end when they say can we have your credit card details and I go listen I sat there on the phone all that time to hear you say that and I’ve recorded the whole thing scumbags to do that to an elderly Lady

I'd love to get a hold of they kind of people taking advantage of people aged 94 real sick bastards

Steve Cheatham.... not necessarily the BEST name when investigating fraud...

It's sad this happens. It's incredibly difficult for the law to catch these horrible scammers because the majority of them come from other countries and usually in those countries they pay off the police to be able to keep doing what they are doing. It's disgusting.

My 93 year old father had the same scam debit card call..he asked the caller what was the number they had on the 'cloned' card in their possession..they hung up!!!

Must be exciting waiting for the scammer to turn back up

Jim Browning is brilliant at stopping this.

So sad.

Absoulutley disgusting as I said out loud before Our Good Brother Ian said It what reason would a 94 year old Good Sister have to sell her home NONE THATS IT PLAIN AND SIMPLE.

Poor lady. No one deserves to be scared into giving money away. Scammers are the scum of the earth

When my parents became of pensionable age they have received endless invitations to sell up and spend their later years in an old peoples home.How and where do they research their personal birth dates and then combine the retirement plans,What property they own and their health situation?..

In this instance the police didn't really need to be called out. I think older people just want to have the comfort of having a physical police presence to feel like they've been listened to, even though they can't really do anything about it. Debatable how much of this is wasting time. Kinda sad really.

Nasty people. Should definitely be sent to prison.

I sickens me to the core that our society has come to a point where elderly are targeted for scams, robbery’s, drugs and taking advantage sure some will see what’s going on but most are to slow to catch on and it’s just disappointing :/

I assume the son had power of attorney. However, acquiring POA can be tricky sometimes, as it has to be approached when the person still has their wits about them and has a grasp of what is happening. In my case, broaching the subject with my mother in the early stages of dementia, enough that it aroused suspicion in her, she thought I was stealing her savings. I was never able to resolve that, which led to all kinds of hassle by the bank and social services afterwards.

I used to work for weatherseal windows up in scotland guy was a dirty bastard and used to try get me to sell 20k worth of new windows to a 80 year old couple on a 20 year payment plan. I refused and still got sacked.

Great show

The only scam calls I've had are the ones where they ask if you were involved in a car crash / have been involved in a car crash, i get into it, they ask me for card details, so what i tend to do is ask for the idiots to hand over actual cash, or come over to an adress (that adress being a police station), they usually hang up thinking it'll work, ohhhhh boy it'd be funny if they actually showed up, stupid as they seem over the phone lol

They should set up a doorbell cam so they can answer the door instead of the mother. If they've gone out.

I truly believe these scammers should be publicly flogged.

And this is why they carry on scamming as they get away with it…. Get me so dam angry

R.I.P Heather

In the final seconds the guy sounds like he’s actually the scammer

Bro. They did that to my nan with Alzheimer… it’s so fucked up that people can do that to someone

Can tell before watching this it’s gonna make me angry

My brain read this as "999 year old woman"

Where I lie there s a law stating thy\t id\f a vulnerable person (not just the elderly) purchases something with coercion, then they ae entitled to their money back. Not quite the same, but a law is needed.

Steve “cheat em” hehehe

What goes around comes around

I thought it was great, a scammer tries to scan an elderly lady, & who do they send round? P.C Cheatem, you couldn't make it up.😂😂

Their should be a band on any type of cold calling from companies UK and abroad. I get about 10 a week. Hate the c***s!!!!!

I would venture that the person didn't show up for the appointment because they had knowledge that both the intended victim's son and the police were involved. And the scammer's plan was not to take ownership of the lady's house but to use her details to obtain credit fraudulently

"Can you tell me what makes you think this is a scam"? Because its my fricking mother love

i wouldnt even phone the police, id wait until they knock the door and phone them an ambulance in advance

"They even knew my postcode"... I know they're old but jesus does knowing a postcode convince people??? Its hardly private information is it

Ngl does annoy me that despite him saying she’s 94 and has Alzheimer’s , the operator still asks how do you know it’s a scam. Really don’t feel that Someone elderly and that vulnerable is in a healthy state of mind to be making them decisions

How is it not a criminal offence to scam an elderly person???

Man it's gonna be hard in the future to scam us old ppl we will all be tech savvy am have smart phones and internet so messed up to take advantage of an elder

God… what a Waste of police time. Send the issue somewhere else..like her children

Leave our old people alone

Oh wow some people are hearthless

Scammers on the phone have gotten so bad that my Mum now refers anyone she doesn't know to me. She's the kindest, sweetest, most loving and generous woman, and I'm not letting some POS scam my 70yo mother. I get a real bee in my bonnet over this. Who steals from elderly people?

Scamming is just as bad as mugging, and it should be treated as seriously. Me, I am an inner city rat when it comes to being street smart, but our elders just want to be allowed to live the rest of their lives out without having people think they are easy targets for scams. The sentences for scamming should ALWAYS be custodial, ranging in length from 6 months for lesser offences, right up to over 10 years for those caught scamming the elderly and vulnerable. Anyone who thinks people who commit financial crimes shouldn't go to prison, watch this video.

They would be pushing up the daisies if they tried that here

there's a special place in hell for people who scam the elderly

Why on earth didn't the police play out the scenario where the crook, in this case, named Paul had an appointment booked with the lady at 4pm to sell the house, he would have been caught & banged to rights in the act.no wonder the police never catch anyone!

Scammers are literally kids or gangs behind phone lines with no life, don't care about their actions, ambitions and have no family. Just greedy scum who need to fill a void in their miserable life.

aww i feal bad

I pass everyone some advice! If you possibly can buy a cheap mobile and get rid off house phones! You don't need a house phone for a Internet service! Also not many scammers ring mobiles!

Proper weasels. Rob an old lady. I don't condone Robert or violence but if you're going to rob some one that can defend them self cowards

There is a fine line between a 'scam' and just efficient selling/marketing of a product that one may or may not deem as good 'value' for the customer. I mean insurance is a good example, you're never going to profit long-term from taking out insurance. It is their to make profit for the company offering it, and for the buyer it gives piece of mind and reduces life's volatility, so may be worth it for that. No one calls insurance salesmen 'scammers', (well, rarely). People are jumping on the side of the elderly person and the relative and demonising the sales person just because of how this story has been portrayed. The thing is, his job is sales. He is going to try to sell his product. Which in this case I presume is the freeing up of capital in a property, by purchasing the property at a price the company can profit from. His commission is reliant on sales. Whether or not someone is ethically or morally capable of making an objective decision about their assets is largely subjective and open to interpretation. Providing they're offering money for her house, what he did is not illegal. Unethical maybe. That depends on your perspective. But the son is probably most angry because it'd mean he gets less inheritance.

ime not sure the intention for the scammer was ever to scam for the house more likely they are just trying to gain confidence with the victim to get access to the building. this could very well have ended with a break in and murder of an elderly persons in the papers bloody scary stuff. our elders come from a trusting and honest generation and dont understands the dangers that our out there today. humans are vile creatures.

God Rest Heather's Soul Amen xxxxxxx Home To Heaven Amen xxxxxxx With Our Ever Growing Ever Loveing Heavenly Family Amen xxxxxxx

The reason why the officer hasn't caught any scammers is because, the words out of his own mouth "its not a criminal offence" you've got to be absolutely kidding me...if that happened to him he'd be on them like shit to a shovel so why would this case be any different

People don't know their bank czn block the card when not in use.

Funny that this video title is a scam to, lol

Should have arranged a meet

Realistically it’s sad Yh but there making more than the police officers on the show and your parents

Scammers are the lowest form of scum

02:58 Dom Jolly's double

What why would you do that for?OMG👨🏿‍✈️👮🏿‍♂️😱😱

Too many old people icl

5:32 This is how dumb the system is, but when the public try it, classed as illegal PMSFL, the world we live in is just a sugar coated topping /quote!

❤❤❤❤❤❤❤love ❤

Report it to Action Fraud-lol.

When my mum at age 84 was not safe by herself due to her advanced dementia.....I 'left' my home and husband and moved in with her......yes it was a challenge BUT I can sleep at night knowing I was there for her when she was at her most vulnerable....my husband visited every weekend...did the shopping and cut the lawn LOL....My mum passed away aged 89 with me stroking her hand and telling her what a wonderful mum she was to raise 8 kids....Where have we gone wrong when the elderly at their most vulnerable after delivering so much....are left alone!!!

This is why we have outlets to get back a nice home to process thieves for such demonstration Help and support sent with medical home assistance with food clothing and required furniture Sent immediately AFFA angels never die nffn HMS council

Live with your mum

Scammers should be classed as predators and be castrated

Scammers should get the death penalty change my mind.

lol PC Cheatem! Couldn't make it up.

PC Steve "Cheat 'em"

"we're so driven by money, over our morals" - Capitalism

PD Seve Cheatham is not the best of policers offi ers,at least he an be ni e when cameras are about.

Howey man, use your brain. If you GET scammed, you're just as bad. Just don't?

4:46 The replacement of Judeo-Christian morals by the cult of self is to blame for this.

Hmmm I can’t agree with police having to attend for a ‘u ok hun’ visit. They’re overstretched as it is and need to focus elsewhere!