Post Office Scandal: Horizon engineer defends IT system

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Channel 4 News

Channel 4 News

6 күн бұрын

A former Fujitsu engineer who helped to design the flawed Horizon IT system has told the Post Office inquiry that it had been "working well".
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Gareth Jenkins said he had been confident that any bugs in the system were being fixed quickly. And he insisted he had not understood what it meant to be an 'expert witness' and had never been told about the legal obligations that entailed.
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Пікірлер: 441
@PythonesqueSpam
@PythonesqueSpam 4 күн бұрын
As a senior IT specialist looking after a team of up to fifteen engineers and at least ten systems worth millions, repeatedly I was told to lie to my own staff. The consequence of refusing to do so was the gradual fragmentation of my team as systems were moved elsewhere, while pressure on me to achieve arbitrary goals increased. I'd resigned within a year. Gareth Jenkins would be fully briefed when Fujitsu tasked him as an expert witness... unless Fujitsu wanted plausible deniability. He's a scapegoat, equivalent to jangling a bunch of shiny keys at the media and public.
@brianlopez8855
@brianlopez8855 4 күн бұрын
his card is marked by the PO, not a lawyer or manager but an IT boffin - expendable obvs.
@3chords490
@3chords490 4 күн бұрын
I like the key jangling idea. There seems to be a lot of scapegoating going on here. The more it goes on , the more I think it’s about trying to protect the big players behind the scenes. Fujitsu are being protected. The Government is being protected. It’s a systematic , structural failure. A cultural toxicity.
@crightonm5703
@crightonm5703 3 күн бұрын
And yet there is no point in doing this. POL, Fujitsu and a High Court Judge have indicated the system was flawed. I feel KC Beer is just showing the incredulous arrogance and intransigent stupidity of the people that led to the false imprisonment and (with deep regret) death of some Post Masters and Post Mistresses.
@staticgrass
@staticgrass 3 күн бұрын
It’s a little more nuanced. There is potential here that he was briefed about giving evidence. Expert witnesses are servants of the court so the whole thing is very strange. It does look like he is incapable of accepting the possibility of error which is a terrible trait a person can have especially if this means you can send people to prison instead of admitting your own mistakes.
@flammenjc
@flammenjc 3 күн бұрын
Unfortunately, people talk the talk about justice and injustice but the moment their comfortable salary is in jeopardy or the constant question for promotion is prevalent they tow the corporate line and that includes people of ALL political persuasion. It is incredibly easy to walk away from a job. Do not be the fall guy for their immoral profit margins. It's not just the CEO's and management that are to blame for this. There were staff at Fujitsu in a fucking BOILER room called the "covert operations team". Those people KNEW they were doing wrong and all did it for an extra shilling. I hope every single one is brought to justice. Not least Adam Crozier who so far has been all but completely ignored in favour of Paula Vennells.
@barryscott6222
@barryscott6222 4 күн бұрын
As some-one has said already, true "Expert Witnesses" make a very good living out of being an Expert Witness. It is a job in and of itself. Plucking some subject matter expert out of a systems engineering role and calling them an expert and then inserting them into the legal system is gross misconduct by lawyers - Jenkins was a Witness with expertise - not an "Expert Witness". To portray him an anything else was on POL, not Jenkins. Why would he know, or be expected to know anything about the law, and especially the legal Term-of-art - Expert Witness. There was malfeasance going on all right, but it was with Lawyers and managers - POL and Fujitsu
@thethoroughbred
@thethoroughbred 3 күн бұрын
Exactly. And it seems the layers are the ones shaking this entire narrative. And what would you know, two industries controlled by one group of people. Could they be working together?
@WELLBRAN
@WELLBRAN 2 күн бұрын
Scapegoat
@ncooper8438
@ncooper8438 11 сағат бұрын
His title doesn't really matter, what matters is whether he deliberately covered up deficiencies in Horizon which gave rise to virtual losses of tens of thousands of pounds.
@user-ey6rc1uo3i
@user-ey6rc1uo3i 4 күн бұрын
Full of respect for Lee Castleton and his attitude. If only people like him had been in charge.
@stephenwalker2924
@stephenwalker2924 4 күн бұрын
If Mr. Castleton was in charge the Post Office it would have gone bust in a week. He's so nice he would have given away free money.
@bear1245
@bear1245 3 күн бұрын
😂😂😂😂 Mmmmmkay
@MRJERRYCURTIN
@MRJERRYCURTIN 3 күн бұрын
Top man Lee
@thethoroughbred
@thethoroughbred 3 күн бұрын
Lee is lying and prepped. The channel 4 person is shaking a narrative by implying guilt or malfeasance. No question on the credibility of the first judge.
@andydudley1775
@andydudley1775 17 сағат бұрын
what the courts pulled on him in the interests of what claim is justice .is a crime every one should take notice of .it was a premade crime in high court .a lesson they keep trying to punish the public on .if we try a seach for the truth.
@bsastarfire250
@bsastarfire250 4 күн бұрын
Gareth Jenkins is a very ''intelligent'' computer geek. I think he is naïve and was outside his area. I believe the lawyers and managers are to blame, and the unfair contract that Sub-Postmasters signed up to.
@MrJuliancarroll
@MrJuliancarroll 4 күн бұрын
I agree. I watched most of his questioning today and he came across as a fairly normal technical guy who was used by the Post Office to help their cause. In one case his response to a query about the possibility of bugs causing accounting issues was altered. The altered reply was shown to him and he didn't object, but it implies that someone else was crafting the response they wanted.
@russellbertrand3242
@russellbertrand3242 4 күн бұрын
Probably guilty of hubris. Thought he was an important person... what with the PO brass and solicitors fawning on him. Naïve. The idea that an expert in any field other than law would be expected to understand legal complexities such as expert witness duties without clear instruction is absurd. Though as time went on I think I would have smelt a rat.
@phYT01
@phYT01 4 күн бұрын
As a financial systems implementation consultant for three decades I agree. He isn't solely responsible for all this. He's being set up as a fall guy. Teams of developers and testers build these kind of systems and everything has to be signed off. It would be impossible for Gareth Jenkins to act alone as some kind of "rogue developer".
@paulrichards6894
@paulrichards6894 4 күн бұрын
@@MrJuliancarroll twice asked for immunity from prosecution....as a rule innocent people don't think like that
@PythonesqueSpam
@PythonesqueSpam 4 күн бұрын
I.T. systems are no different than buildings. You wouldn't send the surveyor in as an expert if water pisses out of every pipe joint, you'd get the plumber. It's no different for I.T. Systems which have people who design them, build them and maintain them. There are technical architects, programmers, analysts, testers and depending upon the scale of the project many other roles that take part in the success of a project. Also, every computer system has known and unknown issues (bugs) while in operation.
@72rmboyd
@72rmboyd 4 күн бұрын
Worked well for the CEO and co.....their salaries increased with the extra money did it not?
@travelwell6049
@travelwell6049 3 күн бұрын
Does seem like post office and Fujitsu were in cahoots to cover it up. Would be good if there were evidence of that
@iandavitt5171
@iandavitt5171 3 күн бұрын
This man should be given a lengthy prison sentence for contempt of court.
@thehint1954
@thehint1954 4 күн бұрын
He was clearly way out of his depth
@mikkelnielsen888
@mikkelnielsen888 4 күн бұрын
he could not even load a song on a discman :D
@dmob881
@dmob881 3 күн бұрын
I'm not so sure. His lawyer has been at this inquiry every day and taken part in cross examining witnesses. She is no one's fool. She will have coached him in the exact same way as everyone else has been coached by their defence team. Which is why they all sing the same 'I don't recall' song. He is already under investigation by the police for perjury, largely as a result of finger pointing/scapegoating by these folks. I am not buying the bumbling old confused boffin thing... not yet anyhow.
@johnenglish929
@johnenglish929 2 күн бұрын
@@dmob881She has come up with a very clever tactical defence for him and, I would guess, briefed him carefully and rehearsed hard with him. It would be inter to know what Sir WYN makes of his testimony.
@barryscott6222
@barryscott6222 4 күн бұрын
Anyone here who isn't yet seeing that Beer is not terribly interested in Jenkins, but is using him to demonstrate/implicate the crimes of others, completely fails to understand what is going on here. What Jenkins is good for is highlighting the perjury of others - So many others.
@jasonm2172
@jasonm2172 3 сағат бұрын
That's correct. Jenkins is a low-value target. It was even more obvious when Sam Stein asked his questions. I'm sure many were expecting an aggressive assault on Jenkins - in fact it was a gentle request for information. Beer did use a few lawyerish slight-of-hand tactics using the 'Whole truth operator' in the oath. Beer will know that for example questions of bugs should pertain to the case Jenkins was giving evidence in - not irrelevant historical bugs which have been fixed.
@ruthbees7214
@ruthbees7214 3 күн бұрын
My partner worked in our local post office and shop there was always problems with Horizon. The shop owner said to me it's people making mistakes. I said to him it could be the system is faulty. He said to me no way. I realised later on how right i was. I felt so sorry for all the poeple whose life's were ruined by this unreliable system. Mark Jones
@tomd72
@tomd72 3 күн бұрын
The system worked perfectly, it was deliberately designed to screw over ordinary people and that’s what it did…
@richardhunter132
@richardhunter132 4 күн бұрын
weird I don't feel all fuzzy and warm about Alan Bates getting a Knighthood. it's just a slight of hand by the British establishment to distance themselves from this scandal that they are ultimately responsible for. this disaster was caused by decisions made all the way up to the cabinet office, including a prime minister, Tony Blair. to hand out gongs and so pretend that they're not at fault is kind of disgusting to me, particularly since it still looks like the victims are not going to get the compensation they deserve
@Joseph-mu1ng
@Joseph-mu1ng 4 күн бұрын
Troll Alert.
@waynegoldpig2220
@waynegoldpig2220 4 күн бұрын
@@Joseph-mu1ng Actually Richard is right, but it's even worse than that. This inquiry is a limited hangout, where none of those culpable for the miscarriage of justice will ever be punished. The ITV drama ensured that every Post Office and Fujitsu worker, Barrister and Judge, who caused innocent people to lose their liberty and livelihoods, will claim that getting an impartial jury is now impossible, thus making any future criminal cases bench-only affairs. And no bench of Judges will turn their fellow barristers and judges, let alone Post office and Fujitsu management into criminals. I'd dearly love to be shown to be wrong, but I know how this is going to play out, sadly.
@hollytalbot6695
@hollytalbot6695 3 күн бұрын
@@Joseph-mu1ng 🤪😜🤡
@johnwainwright6205
@johnwainwright6205 3 күн бұрын
The fact Jenkins wanted immunity from prosecution speaks volumes.. But what everyone at POL fails to realise is Chairman Sir Wyn Williams whilst being a "soft talking polite gentleman" he is no ones fool..!!!
@kevinlarke4837
@kevinlarke4837 3 күн бұрын
The Establishment are ruining our country .
@bren4061
@bren4061 4 күн бұрын
Sounds like a copper giving evidence
@llewev
@llewev 4 күн бұрын
Nobody has unpicked the faulty code and yet the system remains in use.
@davidchamberlain2162
@davidchamberlain2162 4 күн бұрын
without prosecutions.
@travelwell6049
@travelwell6049 3 күн бұрын
@@davidchamberlain2162people are still being accusted of stealing
@mrlawilliamsukwarmachine4904
@mrlawilliamsukwarmachine4904 2 күн бұрын
It’s not a ‘coding’ issue 🤦‍♀️. All that needs to be asked of the Ppst Office is “when did you first notice they were nicking money? What did they spend it on? Did you then ask Fujitsu to review Horizon’s security to ensure theft prevention?”
@llewev
@llewev 2 күн бұрын
@@mrlawilliamsukwarmachine4904 All of those things are coding issues.
@erikgood732
@erikgood732 3 күн бұрын
Technically the Titanic was a good ship,so good it didn’t really need lifeboats.And we all know how that ended.
@Mike_5
@Mike_5 4 күн бұрын
Gareth Jenkins the System Architect knows fully well already the Horizon system was flawed to the point of being potentially fraudulent as the local database on the Post Office installed computer would at many times fail to synchronise with the central mainframe database but instead of marking those transactions as Pending simply flagged them as Completed instead - Shame on you Gareth how do you sleep at night
@gareth449
@gareth449 4 күн бұрын
Didn`t know what he was doing , but still was happy enough to take the money for doing it
@JustB3NJI
@JustB3NJI 4 күн бұрын
That's most people in a job. Ask Rishi.
@stevenmoore3480
@stevenmoore3480 Күн бұрын
@@JustB3NJI true that, the idea that no one else can do these 'top' jobs is a lie.
@johannesnicolaas
@johannesnicolaas 3 күн бұрын
I wasn't interested..... that is the heart of the whole mess. No empathy.
@timwatkins3271
@timwatkins3271 3 күн бұрын
Tell that to the families that had their relatives commit suicide because of your incompetence.
@johnnybgood7812
@johnnybgood7812 3 күн бұрын
So he wasn’t aware of what the responsibilities are of an “expert witness” and he’s still confident that the Horizon system was “robust” despite all the subsequent evidence that has proven wrongful convictions? It’s hardly any wonder that he tried to secure immunity from prosecution as a condition for giving evidence to both enquiries is it?
@richardjefferies3420
@richardjefferies3420 4 күн бұрын
The question I would like asked is - ‘have you been coached in preparation for your evidence’? There seems to be a party line here of ‘I didnt know, it was somebody else’s function.’ That’s why he’s saying he didn’t know that he was an ‘expert witness’…
@richardstone3473
@richardstone3473 2 күн бұрын
Castleton has far more generosity of spirit than I can muster.
@carlhurst7787
@carlhurst7787 4 күн бұрын
I watched the evidence and he was fully railroaded by the lawyers. They changed his statements and he was a mathematician and computer nerd and didn’t see the warning signs of being screwed. Management knew of the issues and pushed a nerd to slaughter, there should be legal certifications you require to be an expert witness. I cannot believe any old nerd can be an expert witness as long as a lawyer says so.
@obtuse1291
@obtuse1291 3 күн бұрын
As an engineer, I always thought expert witnesses had to be exactly that.
@carlhurst7787
@carlhurst7787 3 күн бұрын
@@obtuse1291 I’m a software developer you can be an expert in such a small part of the system. He obviously knows the details of his small chunk but was responsible for which was an agent. But got pushed more and more to cover areas outside of his expertise. Watch the full evidence and as a technical person you can recognise conversations that we have all had with PMs or other departments asking us to cover things we are not comfortable with, some people stop and say I’m not doing that. I know people that have carried on under the trying to be helpful premise and got bitten.
@davetdowell
@davetdowell 4 күн бұрын
He engineered a computer program that couldn't add up. You know that thing, the only thing that computers can actually do, numbers, and he made a computer do them so badly they kept getting the wrong answer... I wouldn't believe a word that comes out of his mouth. He is clearly utterly inept.
@Surferant666
@Surferant666 4 күн бұрын
Or a thief
@mr_b_hhc
@mr_b_hhc 4 күн бұрын
I think he is a patsy, his level of willing participation is his to know.
@bear1245
@bear1245 3 күн бұрын
Lock him up for life
@georgeh5075
@georgeh5075 3 күн бұрын
Oh it can add up perfectly fine, ot just doesn't show the users and funnels the money to the owners
@flammenjc
@flammenjc 3 күн бұрын
I mean the idea that in reference to a quote that says "horizon was susceptible to accounting flaws" and his response is "that's putting it too strongly" it's safe to say he's just a corporate fall guy. It's a 1 or a 0 either it has bugs or it doesn't. He knows that. They know it. We know it. Everybody knows it.
@david-no6xl
@david-no6xl 4 күн бұрын
how about taking the system back to the original software level in a controlled environment and test the thing to death. The remote access is already a given which throws all convictions into doubt lets see how robust the system was back then.
@phYT01
@phYT01 4 күн бұрын
Indeed. As a financial systems developer and consultant myself I cannot understand what on Earth has happened here and what you suggest should be possible and should be undertaken.
@TankEnMate
@TankEnMate 4 күн бұрын
If they couldn't get things like transaction tracking correct there's a very high chance they didn't have proper source control either, so there's probably no way to get the system the way it was back then. Given his evidence there's a very high chance it was poorly designed, poorly coded, poorly configured, and poorly managed. And middle management probably didn't know their proverbial from their elbow; technically, organisationally, or ethically.
@cosimo7770
@cosimo7770 4 күн бұрын
Nonsense. It is impossible to take '''the system back to the original software level'', and it would take millions of £ and years trying.
@jumpferjoy1st
@jumpferjoy1st 3 күн бұрын
Exactly. The thing that gets me is, with all this extra money ultimately defrauded from the postmasters and mistresses, the balance sheet would have been all over the place, and bank recs a total mess. With only partial success with remote access, numbers will be all over the place. Now auditors obviously signed the accounts off, so what they were given muat have added up. Did Post Office senior staff or Fujitsu staff, bodge the figures to balance? If they did, that is even more serious as proves they knew there were problems and hid it, which we know they did anyway.
@jumpferjoy1st
@jumpferjoy1st 3 күн бұрын
@@cosimo7770 No, sorry, not too difficult. Data tables store all the transactions, then what we see on the screen is just "Front of House" software, that gets what you need from all the data tables. When you enter a transaction in the "Front of House", depending on the transaction type, it creates fresh lines in the data tables.
@viscountpalmerston
@viscountpalmerston 4 күн бұрын
Gareth Jenkins denies he created or was the chief architect of the Horizon system. You seem to be ignoring this, Channel 4.
@bundesautobahn7
@bundesautobahn7 2 күн бұрын
The Post Office should be barred from criminally prosecuting its postmasters because it’s evidently a conflict of interest. In the future, this should be handled by ordinary courts.
@culturevulturepapi8948
@culturevulturepapi8948 3 күн бұрын
asked for imunity but is totally innocent 😂
@user-gv1ep1tv5m
@user-gv1ep1tv5m 4 күн бұрын
He can't admit it was dodgy, that would mean he committed purgery.
@mikkelnielsen888
@mikkelnielsen888 4 күн бұрын
thats putting it strongly in his words :D
@gerardphillips7507
@gerardphillips7507 4 күн бұрын
This dishonesty is a disgrace for the Post Office and Fujitsu
@nigelcard2028
@nigelcard2028 4 күн бұрын
He should go straight to jail and loose everything.
@P.H.888
@P.H.888 4 күн бұрын
He’s actually really got nothing left to lose, totally ruined, when he can come to terms with that he might be able to deal with himself
@phYT01
@phYT01 4 күн бұрын
Why? He's just being made a scapegoat.
@paulrichards6894
@paulrichards6894 4 күн бұрын
and not collect £200
@stephenwalker2924
@stephenwalker2924 4 күн бұрын
@@paulrichards6894 what about passing go?
@mikkelnielsen888
@mikkelnielsen888 4 күн бұрын
@@phYT01 because he was paid to do a job, he did not.
@Philthechurch
@Philthechurch 4 күн бұрын
Perfect memory when stating fact that helps them, it was a long time ago when they don’t want to incriminate themselves, they have all been well drilled in what to say, by lawyers who, we as taxpayers will foot the bill for. Fucking disgraceful
@urbanpulsewalks
@urbanpulsewalks 3 күн бұрын
Personally, I have been quite impressed with his evidence so far. He comes across as completely honest, with his hands face down on the desk in front of him, open and sincere. Having worked in IT for many years across various companies, I've noticed that there is always one 'boffin' that everyone turns to as a last resort for problem-solving. These individuals are often perceived as 'autistic' and tend to work in remote rooms, sometimes even in the attic, surrounded by accumulated computer gear. Gareth Jenkins fits this type perfectly, being totally focused on his specific areas of concern. Therefore, I feel it is unjust that he should be made a scapegoat for issues beyond his remit. Many witnesses in this inquiry have been too ready to blame him for problems that were ultimately their responsibility.
@davidhardy9419
@davidhardy9419 3 күн бұрын
Unfortunately there is a maxim that ignorance of the law is no excuse even when it comes down not knowing the rules for expert witnesses. Inadvertent perjury may have consequences!
@GraemeRoberts
@GraemeRoberts 4 күн бұрын
Another sociopathic witness who should be in jail for the rest of his life.
@Josh981
@Josh981 3 күн бұрын
Truly shocking, let's hope the dedicated post masters get justice.
@lasersimonjohnson
@lasersimonjohnson 3 күн бұрын
PURE incompetance 🤬🤬
@user-tj8ht2hi3x
@user-tj8ht2hi3x 4 күн бұрын
'The operation was a success but the patient died'!!
@UnIimited_Power
@UnIimited_Power 3 күн бұрын
They were going to die anyway!
@user-tj8ht2hi3x
@user-tj8ht2hi3x 3 күн бұрын
@@UnIimited_PowerReally? Why?
@gherkamum
@gherkamum 4 күн бұрын
He was Covering his own back 100%….Cover Up.
@sjm6963
@sjm6963 2 күн бұрын
He reminds me of Peter Hitchins. What I don't understand is why the court didn't ask for Gareth Jenkins declarations/signed documents which he was supposed to have signed declaring himself to be an "expert." It's like going for a job interview and the prospective employer believing you have the qualifications you say you have!
@Jaymark-gk4li
@Jaymark-gk4li 3 күн бұрын
If no monies were ever found in anyones accounts or spending habits, surely this would be a red flag to any fraud investigator 😮..hmmmm
@ianperry9049
@ianperry9049 Күн бұрын
"surely this would be a red flag......." It certainly should have been but given the average competence, skill levels & general capabilities of most Post Office employees (as opposed to (SPMR) agents) I can't help but think that nobody should be surprised at any aspect of the whole mess.
@alberttickle1106
@alberttickle1106 6 сағат бұрын
Gareth Jenkins was NOT the chief architect of Horizon.
@chrissmith-wq6gr
@chrissmith-wq6gr 3 күн бұрын
It was the cause of 'innocent' deaths, caused family break-ups, caused 'innocent' people to lose their homes, caused 'innocent' people to be sent to prison, this has been dragging out for years. Yeah it worked really well. Jail those responsible and pay the compensation to all those 'innocent' people and their families.
@DorkaliciousAF
@DorkaliciousAF 4 күн бұрын
Are any subpostmasters still imprisoned or otherwise subject to penalties where this person's evidence was used?
@capt.bart.roberts4975
@capt.bart.roberts4975 3 күн бұрын
Yes, some were bankrupted.
@AllenMorris3
@AllenMorris3 3 күн бұрын
But isn't this the fault of the Court. The Judges should have made sure that the witnesses are proper. Did he lie to the court or did the court not ask?
@tommymorrison6478
@tommymorrison6478 2 күн бұрын
The integrity of the Horizon system is not the core issue here - all software has bugs. It's the cover-up that Fujitsu and the Post Office decided on in order to protect their reputations, and the injustice and pain they knowingly inflicted on others in order to do it that's the issue. No sympathy, no mercy.
@Philcopson
@Philcopson 3 күн бұрын
No way can it be legal to alter a third party's financial records without telling them. If the SPMs are personally responsible making good any discrepancies, then the till records belong to them and not to the Post Office. The Post Office cannot give authority to Fujitsu to alter the records, because they don't own them. It's that simple. You can't hold other people legally liable for a process which they don't control but you do. It would be like hiring a car, then the hire company remotely accesses the controls, causes a crash - and then blames you.
@wilsonmanch6773
@wilsonmanch6773 3 күн бұрын
Absolute disgrace and this kind of human actually exist. Shameless, lying in the face and without regret or remorse. He should just go to jail.
@donaldchapman5466
@donaldchapman5466 4 күн бұрын
It seemed like his responses were as rehearsed as Paula Vennell and Angela van der Bogart !! All trying to SHIFT any BLAME !!
@leighvaughton2740
@leighvaughton2740 3 күн бұрын
Yet another senior, highly paid executive who doesn't seem to know literally anything about how to do his job. You'd be better off putting the temps in charge.
@alastairwallace6153
@alastairwallace6153 4 күн бұрын
Every single postmaster sent to jail and those who lost money should be fully compensated + interest for all the years this has gone on for and have their jobs and salaries reinstated.
@isking1715
@isking1715 3 күн бұрын
I don't think any of them want their jobs reinstated, even as a meaningless gesture.
@omkilam7404
@omkilam7404 Күн бұрын
Where are the CPS,SRA, police with so much in the public domain why has no one been arrested or prosecuted is this inquiry a cover up.
@brightspark4817
@brightspark4817 4 күн бұрын
wot planets he off. pathetic
@leyland110
@leyland110 3 күн бұрын
I believe Jenkins is the innocent person here and was being instructed by his management team , He has no knowledge of the legalities of what his superior's where instructing him to do . Honest as the day is long IMHO
@davidhardy9419
@davidhardy9419 3 күн бұрын
Totally agree - an innocent technician lost in a legal minefield trying to do his best surrounded by lawyers out to serve their clients interests.
@stevenmoore3480
@stevenmoore3480 Күн бұрын
total BS jail him forthwith
@Wishing_you_peace
@Wishing_you_peace 3 күн бұрын
Evidence says he is a liar.
@miketan4803
@miketan4803 2 күн бұрын
So horizon is taking responsibility for the pain, loss, suffering & self unaliving? Does one need to understand how the bugs came about? If it doesn't work then it's on the developers. If he gave evidence falsely or negligently then he's in contempt of court.
@jabezhane
@jabezhane 3 күн бұрын
All these people in command that tell people they are there due to being the best and knowing what they are talking about. Then when it all goes wrong and they have to face the music it'as "oh I'm an idiot! What's an email?"
@miketomlin6040
@miketomlin6040 3 күн бұрын
Bad Journalism from C4, they clearly did not watch ALL of his testimony.
@TheStratpicker
@TheStratpicker 3 күн бұрын
Instead of lawyering up and going down the prosecution route, POL (the decision makers, that is) should have been banging on Fujitsu’s door for answers to the ongoing technical issues - support centre requests for help alone, if properly reported and reviewed, should have spoken for themselves, for example. This scandal is like an accident - a combination of many factors coming together in a perfect storm. Gareth Jenkins’ apparent naivety about being a technical consultant, rather than a fully blown expert witness, is just one cog in a very big wheel. I suspect it gradually dawned on him that his initial “goodwill” towards the customer was inappropriate and the snowball just got bigger and bigger. Others involved seem capable of maliciousness and blindsiding terrible personal harm for career protection or advancement purposes, but this guy looks like a scapegoat to me.
@dmob881
@dmob881 3 күн бұрын
Did you know that POL Helpdesk - the only user option wrt support - had a 'Knowledge Article' which prevented tickets being raised for tech support on certain issues? It also instructed them to give the 'you are the only one with this problem so fix it with your own money or else' response. Courtesy of Angela Van Den Bogerd, I believe. There's not much that might be described as 'accidental' about this.
@TheYahmez
@TheYahmez 3 күн бұрын
@@dmob881 'Accident' doesn't mean nobody's liable. OP's right, it takes a cultural failure of distributed negligence. Anyone who's worked in a call centre could tell you that, it's what they're there for.
@TheStratpicker
@TheStratpicker 3 күн бұрын
@@dmob881 Deliberate blocking and lies are not accidental, of course. The point I was making is that many factors are involved in this scandal, as with accidents.
@dmob881
@dmob881 3 күн бұрын
@@TheYahmez Sorry, what? I think you may have misunderstood my response. I agree with the OP and you! I am speaking to the part of the comment which refers to support centre responses. The call centre was run by POL - anyone working there was *instructed* to completely stonewall the SPMs. By Angela Van Den Bogerd - who was director of POL Support Ops. The issues SPMS reported never WENT anywhere. Anyone who's worked in a call centre knows what a knowledge article is... don't they?
@dmob881
@dmob881 3 күн бұрын
@@TheStratpicker Goddit. Ta 👍👍
@ZER0--
@ZER0-- 4 күн бұрын
You do realise that not one person in this inquiry will be prosecuted don't you?
@XxTheAwokenOnexX
@XxTheAwokenOnexX Күн бұрын
These people should be behind bars.
@stevenmoore3480
@stevenmoore3480 Күн бұрын
yes the higher the earning the higher the stakes for failure, not lower ffs.
@kevinlarke4837
@kevinlarke4837 3 күн бұрын
Seems to me he's decided to lie under oath..
@bsmith9511
@bsmith9511 20 сағат бұрын
How can he protect the system when there is a proven fault . No way would an engineer not know of such fault. The fault would show logged on the screen ... He's lying,, he probably spent most of the time deleting the fault off from the system fault log.
@lindseymca6422
@lindseymca6422 3 күн бұрын
Journalists like Cathy chose not to report it when it was ongoing ....
@user-qo2in5si5s
@user-qo2in5si5s 3 күн бұрын
It obviously didn’t work well
@dj6259
@dj6259 3 күн бұрын
Well, the horizon system obviously didn't work well ????
@chrisweavers903
@chrisweavers903 4 күн бұрын
He seemed like a tech boffin and it’s quite possible, amongst all the POL witnesses and Fujitsu witnesses, truthfully? he seemed to answer quickly and openly and less speak less guardedly from what I saw, unlike other many others like Rodric Williams, van den bogard etc - he seemed to have been exploited by POL lawyers like Parsons and internal POl managers like Van Den Bogard and Vennels - BUT in the end after 4 days the overall picture will emerge
@davidhardy9419
@davidhardy9419 3 күн бұрын
Why did the judges and defence lawyers not point out in court that Gareth Jenkins witness statements were inadequate if that is now blindingly obvious to the Inquiry?
@AllenMorris3
@AllenMorris3 3 күн бұрын
Let's not forget the prosecutors, but the Courts hold the reals responsibility here, and they are not even going to be interviews by the investigation.
@Kallamazoo
@Kallamazoo 4 күн бұрын
Ignorance is no excuse
@chook1311
@chook1311 4 күн бұрын
I feel for him he is obviously not an evil guy and I’m not convinced bugs did affect the discrepancies. I suspect they made mistakes. Having said that the real scandal is the outrageous prosecution process
@dmob881
@dmob881 3 күн бұрын
The bugs absolutely did - in both the legacy system and the new one. This has been thoroughly discussed in the Inquiry. As Fujitsu's European boss, Paul Patterson said: "Right from the very start of deployment of the system, there were bugs and errors and defects which were very well known to all parties,” From the Japan Times: 'Bugs in Fujitsu’s Horizon software included issues such as a loss of data that meant payments and receipts didn’t balance. Another glitch meant an incorrect mathematical symbol was used, so when a sum should have been deducted, it was instead doubled.'
@scotttait2197
@scotttait2197 2 күн бұрын
Habitual lier , asking not to be prosecuted twice shows a guilty complex
@peterjackson2625
@peterjackson2625 2 күн бұрын
Initial bugs, errors or defects occur in every new software installation. So they would have been expected when Horizon was rolled out. I believe Gareth Jenkins was correct to say the system worked well afterwards. The scandal was that the Post Office was able to instruct remote access to create false deficits. Because of their unique position, they could prosecute Subpostmasters directly, without going through Court procedures. In effect, the Post Office was stealing from their servants.
@user-jf8ip8hu7n
@user-jf8ip8hu7n 2 күн бұрын
Covering up something that is faulty is not being a scape goat, it’s having NO self respect. How can anyone do what they did to those innocent people.
@jimmynorman9897
@jimmynorman9897 3 күн бұрын
The dudes old, development was likely very Wild West, it’s unlikely he remembers much at all line by line. Doubt he would be able to speak with certainty about much. Obviously shocking that no reverse engineering or code inspection/reviews have happened.
@stevenmoore3480
@stevenmoore3480 Күн бұрын
At best he is another 'expert' who is totally inept at worse he is a criminal and a liar who should already be in jail for the lives ruined in his arrogance and well paid failures.
@bob23301
@bob23301 3 күн бұрын
Just shocking to the core, so many in the post office knew and yet so many backed innocent people going to jail because profit was king.
@asumazilla
@asumazilla 3 күн бұрын
In the end, they got caught, costing billions.
@ricatkins4918
@ricatkins4918 2 күн бұрын
...it’s becoming a comedy show......! The lame and APATHETIC attitude... Now surely, there are enough Lawyers to see through this absolute FACADE....There shouldn’t be any hold up ...I cannot imagine the total despair the victims are still suffering from. And, let’s just say the victims get PROPERLY COMPENSATED,...... it’s not in any way, the end to their suffering...
@alberttickle1106
@alberttickle1106 6 сағат бұрын
He's probably right....the real problem is PO carrying on with prosecutions of innocent spm, not the technical engineer.
@UmmerFarooq-wx4yo
@UmmerFarooq-wx4yo 3 күн бұрын
This issue is starting to be a significant if not dangerous issue for open repair
@Chazthefurr
@Chazthefurr Күн бұрын
Perhaps his appraisal by the enquiry won't match that one given by his company at the time . . .
@Eggplantation-lh4yc
@Eggplantation-lh4yc 3 күн бұрын
Can someone pls explain how a BUG could always ADD money on to the monthly bill in a RANDOM fashion across multiple terminals. This has never been clarified.
@dmob881
@dmob881 3 күн бұрын
There are a few bugs that have been discussed at length. A key one from the legacy system and a couple from the new online system. This is from the Japan Times - after Paul Patterson former European boss of Fujitsu gave evidence: 'Bugs in Fujitsu’s Horizon software included issues such as a loss of data that meant payments and receipts didn’t balance. Another glitch meant an *incorrect mathematical symbol was used, so when a sum should have been deducted, it was instead doubled.'*
@petermclelland278
@petermclelland278 2 күн бұрын
Said PO engineer from his padded cell.
@JT-dn1id
@JT-dn1id 19 сағат бұрын
Well said. An apology is worthless.
@marybusch6182
@marybusch6182 2 күн бұрын
Nope the results speak for themselves nd should be used in a civil suit. There is a pattern in the overcharges that will point to a request made to bump up the profits. To justify bonuses and promotions and increases in pensions. They are never going to be truthful to protect their careers
@dj6259
@dj6259 3 күн бұрын
The Post Office including Paula Vennells, her colleagues including Horizon's Jenkins are all guilty and the PM's should be compensated asap.
@neilelkin5307
@neilelkin5307 4 күн бұрын
Put him in prison!
@ram64man
@ram64man 3 күн бұрын
He is delusional to think the software worked fine even it’s replacement has issues , not in any of the major cases has Fujitsu owned up to serious faults, remote control , or just a simple we maybe wrong , a typical uncaring manager , he may be good at what he does but that doesn’t make up for accountability
@edshed6009
@edshed6009 3 күн бұрын
The PO is just one British institution caught in flagrante. British business suffers from PO management culture and it's why our businesses are unproductive, risk averse and better run by non Brits. The British management culture really does need overhauling.
@diorocks5858
@diorocks5858 Күн бұрын
"I duno anything! They told me to be an expert witness at 100 pound an hour so i cancelled me cleaning job"
@gwyneth7812
@gwyneth7812 18 сағат бұрын
'what BUGS' Wasnt it downright back end theft, rather than 'bugs'? It seems to be that the 'bugs' have two hands and 10 fingers.
@richardstone3473
@richardstone3473 2 күн бұрын
Sorry forgot to put Mr.
@tullochgorum6323
@tullochgorum6323 3 күн бұрын
What I hope is that the inquiry discovers who in Fujitsu and POL was pressurising him to lie in court. Clearly Jenkins himself is in the crosshairs, but it's important that he doesn't become a scapegoat for the senior managers and lawyers who were orchestrating the coverup.
@marmadukegrimwig
@marmadukegrimwig 4 күн бұрын
When do the prosecutions start?
@maxflight777
@maxflight777 3 күн бұрын
Nicely crafted summary by C4news. They assembled an accurate summary here.
@huey1751
@huey1751 Күн бұрын
so will he be held in contempt of the enquiry for lying and then prosecuted?
@paulrandall9705
@paulrandall9705 3 күн бұрын
Gosh Lee, you are an impressive human being. Thank you.
@ossieosborn5966
@ossieosborn5966 2 күн бұрын
I personally think the knighthood should be recognised but not excepted After all it’s in the title Royal Mail , they have done nothing, the Royals for the life and tragically death of those Postmaster’s !
@grahamlait1969
@grahamlait1969 3 күн бұрын
Surely Mr. Jenkins position is that he designed a system that was acceptable to his client. If that system was abused or misused by his client, or at the instruction of his client, that is not his responsibility. What we need to know is who issued the instructions to misuse the system, who knew that these instructions were being issued and who in the Post Office management caused this to happen and allowed it to continue for so long. All the witnesses from Fujitsu and the Post Office are coming up with the same excuse, which can be paraphrased as the little boy caught standing beside the broken window with a stone in his hand shrieking 'It wasn't me, a big boy did it and ran away.' The witnesses simply are not being pressed sufficiently to name names by the inquiry lawyers and if this goes on indefinitely, we will never know where the buck stops and no individuals will be held responsible, either in justice or law. Exactly the same thing is happening at the Grenfell inquiry. We know what went wrong. What we need to know is who made it go wrong, who allowed it to continue to go wrong, who knew it was going wrong and did nothing to set it right and who lied about it going wrong. Without that, there will be no justice.
@TheYahmez
@TheYahmez 3 күн бұрын
Distributed negligence makes for poor bloodsport, I suggest changing the channel.
@michaelsmith6420
@michaelsmith6420 4 күн бұрын
Incompetent and a liar. Off to jail.
@paulrichards6894
@paulrichards6894 4 күн бұрын
mr beer will find him out
@user-bi5vl2mf6u
@user-bi5vl2mf6u 3 күн бұрын
Hes not part of the post office...But he's responcible and is trying to deflect blame.....hes obviously guilty.
@stevel9914
@stevel9914 3 күн бұрын
He's just the guy they are going to crucify... you can tell by CH4's dialogue introducing him. He is culpable because he kept doing what hos bosses told him ,,, but it's the bosses that sent people to jail, in particular the Post Office bosses, but the Fujitsu lot were working in full co-operation.
@georgebailey98
@georgebailey98 3 күн бұрын
Usually there is not a single person directly responsible for a failed IT system although the "leaders" and managers should take this responsibility for the team as part of their job (but don't). It's easy to blame engineers and programmers because they need to produce something even after confused or non-existent business requirements, poor project management, inadequate testing and the involvement of a series of non-technical people who are not qualified to work in IT at all.
@philisgarn
@philisgarn Күн бұрын
I would seriously question anything C4 news puts out, it's a sad day for journalism. I thought C4 was better than that.
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