Just bought the Dupray Neat and I’ve been enjoying it. I have an older home and it get grimy quickly. The cleaner instructions does say you can use tap water or distilled but it says to drain before storing and to flush out the tank after every 20 hrs of use (if using tap water). The reviewer didn’t mention that she does that which could be why she has all that build up in the tank. To flush, fill the tank with 50% water/50% vinegar. Let sit overnight. Then dump it out before filling with water for use. Hope that helps!

Thanks for the video, I was leaning towards the NEAT before watching the video but you're review just made up my mind. Also a clean freak like me finds it satisfying watching cleaning videos. LOL

Never used a steam cleaner before and find this video very helpful. Thank you!

I just purchased the Neat steamer. Your video was great very helpful!

This was one of the most detailed & informative videos I have ever seen. So impressed, I immediately subscribed to your channel. Will probably get the Dupray. Really want both! Lol

I just purchased the Neat too! IT'S ON SALE EVERYBODY, $149

I own a McCullough lower end model and in the past the Wagner version. I prefer the Wagner one. And it came with a wallpaper removal attachment that was wonderful.

Thanks for a clear no-nonsense demonstration/talk! Going for the Neat.

Just to clarify something with about the temperatures you quoted. Many companies advertise the temperature of the water in the boiler, but not the temperature of the actual steam where it comes out of the hose. The MC machine is actually referencing output steam temperature, as 212ºF is boiling temperature of water. Since the boilers are sealed while in use, you need the water to exceed boiling temperatures to generate any useful pressure. At 58psi that you state for the MC, the boiler temperature would be 290.5ºF. The Neat with a boiler pressure of 50psi is actually at 281ºF. The output temperature will usually drop considerably as it's no longer being heated by the heating element once it leaves the boiler, and it has to travel through a hose which causes it to cool down. As for warranties, having a lifetime warranty on a boiler isn't going to matter as I can guarantee they won't repair it. The machines simply don't cost enough to actually replace parts on it. They instead would offer a deal to simply purchase a new machine instead (in fact, that's exactly what Dupray does). Labor costs to replace a boiler on any machine would not be feasible in this case. It would take 2-4 hours to replace a boiler, and with the average cost of labor for repairs, it would just be cheaper to replace the machine completely. They will simply offer to replace the machine for a discounted price (say 1/2 off or something like that). But the thing that you don't know is that the new machine doesn't carry a warranty on it, as it maintains the warranty of the original (non-working) machine. So if something is to go wrong with it after that, and if it's not a boiler issue, you are S.O.L. at that point and would need to buy another machine. Dupray is also a Canadian company. They don't have a US office location. The US address they list is actually a UPS store location. So if you are in Canada, Dupray might be a better choice here. When you buy cheaper steam cleaners, they typically will not last that long. They are not bad for home owners, but anyone serious about cleaning or deciding to make a business out of it, you will want a professional grade machine (~$1000 or so). You want to also drain out the boiler after each use (let it cool down first). This is important as the water you add to the boiler has minerals in it. When it boilers water into steam, those minerals are left behind in the boiler. If you don't drain out that water, you'll end up with scale and calcium build-up in the boiler, and that will coat everything and begin to harden over time, even if you use distilled water, as distilled water still has some minerals in it. This will affect how well the heating system works and can cause the heating elements to fail, if the boiler has an internal heating element in it. And you also want to store it where it won't freeze.

I own the neat and have done quite a few jobs with it , so I gotta like it!

The MC 1385 I just ordered I'm excited to try it.. Mine is supposed to come with a squeegee which is perfect for windows, I decided to upgrade and try a more versatile steamer vs the Shark Genius I use which can only be used on floors and I wan't to be able to disinfect other appliances with steam. Great detailed review by the way 😉 I love reviews that break everything down about a product.. 😃

You're a wonderful person. Thank you.

I actually bought the MC on amazon, then found this review and then canceled the MC for the NEAT. Glad I did. The hotter temperature and consistent steam production plus a better hose is what sealed the deal for me. My primary use will be cleaning my vehicles interior and engine compartment. Thanks for the great video!

Thanks for the great review. Very helpful.

The Dupray Neat is on the top or near the top of so many reviews. I was still on the fence as what to purchase. This video helped me decide on the Dupray Neat and that is why I am sharing my experience. Based on customer service alone I would not recommend the Dupray Neat. I recently purchased the Dupray Neat and I have to say their customer service is not friendly nor helpful. I made the purchase from Amazon and received it the next day. I was super excited to receive it so quickly and to get started. I agree with filling up the Neat and how the water can run over. It even did that when I held the spray button down as advised by the Durpray video. Emptying it is very difficult. The Neat put out a lot of water and did not clean my grout well. The Nylon brushes do not hold up at all. The metal one pulled grout out. I worked from at least one in the afternoon until 8pm on the shower and small area of grout on the bathroom floor. I had to do a lot of scrubbing. I had to refill the Neat multiple times (at least 4 times) just to do the shower. Having to wait 20 minutes to refill and another 8 to reheat each time proved to be quite a pain in the rump. I would have thought that one fill should have done a shower, but I refilled it no less than 4 times for an average size shower that honestly wasn't that dirty. Most of the grout still isn't anywhere near the color it should be after hours of cleaning. i feel as though I wasted and entire day. I gtried another day and finially got so frustrated that I just stopped. Now the bathroom grout really looks weird. I am in the process of returning the Neat Steam cleaner. I contacted the company about the large amount of water that i was getting and the fact that it really didn't seem to be cleaning any "better" (their claim in the Amazon description) nor making cleaning grout any easier than with a grout brush and a chemical. I also told them about the nylon brushes not hold up and the metal one pulling out grout. The area of grout that did turn out well I had to use a chemical cleaner with the Neat. I may have got 40 minutes of cleaning each time. Dupray wants me to video my issues and email it to them. They will then analyze it and let me know. After not receiving an email for well over 24 hours, I had already boxed up the Neat to return. I had explained in the email that I was planning to return since purchased through Amazon i was just reaching out to the company to see if any special instructions since it had been used. The emails have gone back and forth for days. They do not respond to my responses quickly. My return window will be up in a week. Each email was the same. I would explain there isn't anyone here to video. I have a medical rocker boot on. To video with a phone and be in water with a boot would not be a good idea and then flat out ask if I ruined my phone would they replace it. Finally, a response that since in the first 30 days, I could return it for a refund or they would replace it. Still did not address the fact that I had used it and would i get a full refund. I responded to the emailed that I wanted a refund (I had put that in every email) and have not received a response and it has been approximately 20 hours. Although, Dupray may make a great product the customer service is not up to par. I would accept the replacement, but I don't want to have to deal with the customer service department again if there is an issue. I called McCulloch yesterday and was asking about the 1375 verses 1385 verse the 1275 just to find the best fit for my needs. The person was extremely nice and helpful not pushing any particular product over another. I was really impressed. If I had an issue it may not have gone so well. IDK. Maybe if I had called Dupray verses email it would have been a better experience. I want to order another steam cleaner, but I am not sure which to order. Not sure if McCulloch is what I need or not. This was just not a pleasant experience. I just wanted everything in writing. That comes from experience of buying a new construction house 2 years ago. -Jennifer (just realized i am under my husband's account)

I’ve had the Dupray Neat for about 3 years now. It’s starting to get tired and definitely produces more water than it used to, so jobs get messy. Still cleans great though. I would recommend using nothing but distilled water to avoid calcium build-up. Also when filling up, keep the trigger held down and the water will go down fine, no bubbling up!

Great video, thanks. If you put a straw down the hole and to the side to let out the air, water will fill the boiler much faster.

Totally agree about the mop head. Bought a Bissell powerforce. Problem solved. Great content. Subbed.

I just bought the neat! It will be here in two days so I am binge watching videos about it. ☺️😃😃

I went through this comparison a few years back. After reading Amazon reviews, I opted for the Dupray. It seemed to be a better built machine, though had less whistles and bells. Their nylon brushes are superior to those of hand held models. I have the Home model on wheels and love it. It only holds 23 Oz of water, but lasts long enough to get a good sized job done.

I'm so excited for my dupray to get here! I ordered it the other day. I guess this is what being an adult is. Getting excited over new cleaning stuff and appliances 😂. Have been binging your videos for awhile now and I love them! Totally gets me in the cleaning mood when I am in a funk.

Nicely done! Thank you for your effort.

So just to confirm. For commercial use which one is better overall for jobs that consist of both residential and commercial? Home cleaning I think would be easy for both but the commercial side I come to find hardened messes that need a good scrubbing/clean and I don't want to eat up time to get it done

I knew about 'carpet' steam cleaner from the commercials only. After listened this presentation, and learning what an important tool for cleaning is this machinery, am wondering why companies are not advertising and educating people about them. Would I know, I would have bought one very long time ago. Thank you for the great presentation I will definitively buy one of these machines.

I got to 7:21 into this and went and got out my McCullock MC1375 and spent 2 hours cleaning. So, thanx :)

I just received my dupray neat. I love it!

I've read so many reviews and these 2 brands keep coming up. I think I'll go with the NEAT. I want my shower doors as clean as yours! :)

Excellent content. Subbed. I bought the neat. Looking forward to doing windows with it.

Great video. I use the Dupree for my detailing business. I bought it last year in August. Works fantastic. Heat very well fast. Now I feel I got a great buy. 👍

Didn’t read all the comments, but when you have a fill problem like they you can put a small straw or tube down the filler hole which will allow it to equalize the air.

I just got my NEAT today, I haven’t used it yet and am new to steaming so I found this video while looking up what all I can do with the different attachments and how to use it...thank you! This video really helped.

Thank you so much!!! Best video on this ever!!!❤️✅💎

My wife and I steam clean our home often because of the Covid pandemic. We use a Bissell Sure Shot that works very well. As an EMS Captain I'm researching steam cleaning our ambulance. Thanks for posting the video

Thanks for the video

i think you did a great video, well done.

The dupray will fill easier if you lock the hose open while filling so the air can go out. Don't forget to close the hose before heating.

💁🏽‍♀️ I just ordered my Dupray and I can’t thank you enough for this AMAZING review!!! 🤗

My Dyson V10 could use a best friend, I think the Dupray would be a Neat choice for it

Love your videos 🤩 I’m a house keeper so this is amazing! Do you have any more affordable steamers you would suggest?

Great vid! Can I add vinegar to water tank on Dupray HOME (not Neat) for EXTRA disinfecting of my surfaces??? Thank you!!

Hold the trigger when you pour water in the dupray to create a vent for easier fill. Same concept as when you punch a hole in a can to pour, etc.

I have the neat used it like over 2 years.....but one thing I did wrong was to leave water inside after used cause corrosion and block the hose........email dupray they walk me through how to clean it but never work. guess it was really bad on the inside. Email the second time told them what happen they told me pack it up send it to them.....I was so happy they sent me a new one I love the steamer works great heat fast....it's a great steamer around the house I used if for car detailing for a year now I got my Chiefsteamer 😍 for car detail it's another level Dupray works great

I just got the Mccolluck for Christmas. I received a larger unit with large wheels and "suitcase like" handle. more accessories. I had to go to a hardware store and get a tool bag to put them all in.

It looks cool

1:44 the Neat steamer's button has a green glow when it is hot and ready. The light turns orange when its not ready- that's how you can tell.

The one thing I did not like about the McCulloch is right after my 2 year warranty was up, the hose broke down close to the canister. when I called to see if there is a replacement for it, I was told it can not be replaced or repaired. So, after only 2 years I have a steamer that I can not use, and I don't feel like I got my moneys worth.

Just purchased McCulloch MC1385

I have the neat , are the accessories interchangeable? I dont have the scraper that I seen on many and would like it

Thanks for this review. Was split between the two models. Trying to clear up dust mites cuz my dog is scratching like crazy. Hopefully the dupray helps.

You can buy microber bonnet for the triangle on from autofiber

can these be used to clean rugs, if so what would the temp be of the steam hitting the rugs

I saw on another channel, when you fill the Dupray, if you click the nozzle button open when you fill it, the water goes in much easier. But make sure you release it before you start to heat.

I wish I had seen this before ordering the purclean. I'm going to return it and get the dupray

Loved your video on this subject... and because I this I brought the McCulloch machine

When filling the dupray with water, it's best and faster to squeeze the trigger it helps pull water down into the unit rather than waiting or using your finger to push water down. Trigger is a suction into the base.

My NEAT STEAM mop clip broke off the first use. And the green light only stays on for 30-60 seconds before turning orange (not ready) for several minutes. I have to keep stopping to wait for steam pressure.

I was all set in buying the McCulloch MC1375 Canister Steam System until I watched this, to factors that have me looking the Neat is a higher steam temp and produces less water when you are using it.

Your husband must be a happy man. Nothing better than coming home to a Fresh clean home. Getting first steam cleaner - the chemical bleach stuff drives me cr**y :-)

Enjoyed it. Would you go with the Neat or one of Dupray higher models. It's confusing to decide, but I want to use indoor (baths, counters, ovens) and outside (car, garage floors).

After watching the video, I think I would like the McCulloch for the different parts that come with it and the length as well as the fact that I like the look much better. I am not so concerned about the warranty, the McCulloch just has more that I want.

ty

when using a steam cleaner are you always using a towel to wipe up the drip and excess water/steam?

Nice video and demo! Which machine has the longest duration of steam, how many minutes does the steam last? Thank you!

Continuous steam isn't about locking it on, it's about how long the pressure lasts while steaming continuously.

Based on reviews over the years, the McCullough has hose issues that separate from the machine and can’t be replaced.

The Dupray wins hands down. I've owned two MC's and they're not even close to the performance of the Dupray.

Actually the mccullough’s steam is not constant or spurs out along with with a lot of water, in every single video I saw on the McCullough water just never seems to stop coming out in one I even saw steam coming out of there gauge vs the other that it kind of stays as constant, also there’s a lot of reviews on the McCullough claiming that it loses heat and it just shoots cool water, and last nothing actually has the exact psi that is being claimed and this is all compressor style equipment so saying 58psi I wouldn’t swear by it. Ok that’s my 2 cents in

Lock your trigger open and water will pour right in/be sure to unlock before heating

If you fill while depressing the nozzle it fills much quicker and easily and it states this in the manual to do so when filling

Do you find the handle gets hot so would wear some kind of gloves, if so what gloves? I like how you just steam mop the leavings instead of going through a stack of white cloths, thanks!

Since the Dupray neat doesn’t have a round scrub pad, is there any attachment or suggestion you have to clean ridges in cupboards or stainless steel with the Neat? Will a cloth wrap around one of the small attachments and get the job done? Or should I buy the McCulloch just for those?

What about Karcher SC5? Choose Karcher,dupray or McCulloch?

Are the hose diameters the same? Can you use accessories from one on the other?

Just got the Harbor Freight model & they compare it to the Dupray. I got the extended 2 year warranty.

Where can I get the triangular microfiber bonnets for the neat? I see some on amazon but I'm not sure of the size.

How do you completely empty any left over water? I can always hear some water stuck inside the dupray that just will not empty out

can you use it on carpet?

I bought the MC 1385, had some problems and so measured the temperature at the nozzle tip which wouldn't exceed 170 degrees F. (212 degrees is steam) Customer service, (Greg) was of no help at all so I returned it as defective to the Amazon seller. Maybe I got a lemon but this steamer would not squirt anything through the jet nozzle or it's attachments.

I'd choose the Duoray also but you mentioned that the Duoray also has one with steel boiler not copper or aluminum, is steel the best and is what is that model, does it clean well also and how much more does it cost????

I would go for the McCulloch. For light jobs maybe the Neat is better but if you want to do the whole house then McCulloch will be better

So which do you think is better for deep cleaning, pressure or steam temp? I saw on the Dupray website that it advertises the steam gets up to 250 degrees but you say 290? Either way that’s still more than the Mcculloch. Just wondering which one actually cleans better.

I am assuming that you have a dedicated attachment that you use for the bathroom (ie especially for the toilet?)

Hi there, great video and new sub. I need to steam clean carpets regularly to control my dust mite allergy. However, I also need to steam my shirts for work but did not want to buy a separate machine for space reasons (I have a very small room). So, do you think I could steam garments using the upholstery nozzles of these machines? This way when I bring out my steam cleaner, I can do my carpets / mattress / and work shirts at once just by switching the accessory and/or the temperature setting. In that case, how would I control the temperature for clothes so I do not ruin them? thank you :)

I was firm on the McCullough until I saw the neat which led me here to look for reviews.

So these shoot out steam and the surface is cleaned, but what happens to the moisture? Does everything have to be dried afterwards? I'm looking for one to clean my furniture and rugs.

How many times can you pull the trigger and be shocked water Flys out?

I'm guessing that distilled water is the only way to go. ? // Or clean tank with white vinegar regularly. ?

You mentioned some of the accessories are interchangeable. Tell me more! I like the same tool that you do.

My house has nothing but hard surfaces. My primary reason for purchasing a team cleaner is to get the ton of never cleaner probably never sealed floor tile grout clean. Knowing that....does your preference of the McCulloch vs the Dupray change any? Or does the lifetime warranty on the boiler top all?

Do you remember what the shipping charge was for the warranty replacement? Thanks. 18:39

question I just bought the hill injection and it says it has a psi 125 but the digital psi only goes to 116 psi. does your tosca does the same ?

If you don’t mind me asking, have you tried cleaning hanged curtains with either of these?

nice

So I’m your opinion out of the the Dupray Neat and the Dupray Home which is the better steamer

What happens when ur using it and runs out of water ,or if u just need to add more water. Do you need to wait til is cool down or how do u know

Which would you suggest for carpet & upholstery mostly?

Thanks, for the review! I appreciate how thorough and detailed you were! But, I would make an observation: The surfaces you were cleaning were, essentially, already clean. So, the machines made very little difference - at least, from the perspective of a KZfaq viewer who was not present during the cleaning. More useful would have been cleaning items that were extremely filthy. Cleaning one side with one unit and the other side with the other unit. Still, a very useful review! Thanks, again!

Do you think steam cleaning might cut the buildup on vintage cast iron skillets? Most of the time when I get them they are in pretty nasty shape. I have to put them in an electrolysis tank for up to 24 hours. I can soak them in lye for 3 or 4 weeks but a pressure washer won't touch it. I'm a cast iron nerd, I know...

That toilet looked clean b4 you started cleaning.. Is that a display/showroom bathroom to sell the dupray, bcuz so far nuthin beats my mom ladybug 2350 :-) ... aka Blaze

I have had the Mc Culloch 1385 for years and love it. We have a boat and water drains to the ocean so I don’t like to use cleaners.