Complete Freshdesk Tutorial For Beginners (2024) | How to Use Freshdesk Customer Service & Ticketing
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Freshdesk is one of the most popular and most powerful customer service and ticketing software on the market, Freshdesk can be used to stay on top of your customer service tickets, allowing you to add multiple team members and agents to work with you.
In this A-Z tutorial, we will be taking a deep dive into fresh desk and showing you every element of this software including how you can create and manage tickets, how you can add agents and team members and some important back end settings that you need to add to your account.
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