Crisis Management in Six Steps with Ricardo Vargas
Follow Ricardo Vargas on a journey to manage one of the most complex challenges we may face: crisis management. With a simple, direct, and realistic approach, Ricardo Guides you to the Awareness, Evaluation, Decision, Action Feedback, and Learning process when facing any type of crisis.
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Table of content
0:00 - Introduction
1:54 - First Step - Awareness
4:03 - Second Step - Evaluate
5:07 - Third Step - Decision
8:21 - Fourth Step - Action - Containing
11:43 - Fourth Step - Action - Recovering
13:59 - Fourth Step - Action - Improving
17:31 - Fifth Step - Feedback
18:42 - Sixth Step - Learning
20:50 - Framework - Flexibility
22:20 - Framework - Empathy
24:05 - Framework - Communication
27:06 - Resume
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