Host Mark Slatin talks with Megan Burns of Experience Enterprises about creating simple but powerful ideas that will resonate with customers on the latest episode of The Delighted Customers with Mark Slatin #podcast.
In this episode, host Mark Slayton welcomes back guest Megan Burns to the Delighted Customers Podcast. Megan, with over 20 years of experience, specializes in helping B2B companies grow by prioritizing customer needs. The episode also features an announcement for the Trusted Guide Roadmap Masterclass for CX leaders seeking executive buy-in and deeper CX insights. Visit EmpoweredCX.com to learn more and access tools and templates to enhance your CX roadmap.
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According to a Bain Consulting study, 80% of CEOs believe their companies deliver a superior customer experience but only 8% of their customers agree. Host Mark Slatin talks to guests with a wide range of expertise, who share meaningful insights and wisdom to help you close that gap. The show gives you practical tips, proven frameworks, and shares ways to help you delight YOUR customers.