Dealer Tried Charging THOUSANDS! (Unnecessary Overpriced Repairs) 2015 Toyota Sienna 3.5

Рет қаралды 167,044

Ай бұрын

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@lonewolfrcs1331 Ай бұрын

as a former mechanic that worked at a dealership and my son also works for a dealership as a mechanic i hated when the boss tried to upsale crap and i ended up leaving and going to a small independent shop like yours and was a lot happier cause we did only work that needed to be done and my son does side work for his customers who he thinks are getting ripped off as well i raised a honest man that i am trully proud of

@jimdavis6833 Ай бұрын

It's not just auto shops. An HVAC repairman last year charged me $240 for a fan relay I could buy myself for less tha $25. That was only for the part. Needless to say, I won't be calling them again.

@jamram9924 Ай бұрын

There is a fine line between making recommendations and trying to upsell parts and services. We’ve had that issue in our independent shop. We make an effort to educate the customer on normal wear and preventive work that is recommended for vehicle longevity. Ultimately, it’s up to the customer to make that decision after they are informed.

@vancity2349 Ай бұрын

They dont call them Stealerships for nothing 😊

@ronsloan7662 Ай бұрын

Hey Ray, great video. I'm looking forward to the price comparr when it's all said and done. I also saw a good tip i found on the internet. I know how much you hate getting oil all over yourself during oil changes. I saw a guy just like you that hated it and what he did was drill a small hole in the filter so it would drain first before he removed it. Hope that helps. Cheers!

@nonyabiz2777 Ай бұрын

We are all born with integrity but keeping that moral is difficult. Cultivating that moral in our children is something special. Bravo sir nice work. Your son is a good man and I’m sure it’s with the help of mom and dad. Nice work.

@dustinshadle732 Ай бұрын

Everyone is happy you're still with us. Wife Unit knew what she was doing so you didn't die!

@johnlarkin549 Ай бұрын

They both made a big mistake and that was waiting too long to see a doctor. If they went after a day or 2 for help he would have been back at it pretty quickly but he tried to tuff it out but that rarley works when infection is involved a box of antibiotics and bingo fixed. He’s a great mechanic and talks a bout proper maintenance more importantly you and your family’s health is way more important than your car. All well that ends well😅

@PeterHernandez-lg2eh Ай бұрын

I'm guilty of the same. Never go to the doctor

@joshuamerrill2422 Ай бұрын

Me to i havent had a doctor checkup since 2012 when i was in high school@@PeterHernandez-lg2eh

@johnlarkin549 Ай бұрын

@@PeterHernandez-lg2eh It’s understandable I was the same as a younger bloke I thought I was bullet proof but I’ve found as I get older that it’s important to look after what you only have 1 chance at and that’s life😁 Stay healthy and don’t put off seeing a doc if you need 1 🧐

@adotintheshark4848 Ай бұрын

@@johnlarkin549 indeed, no job is worth ignoring your health and suffering the consequences.

@abitoffcenter383 Ай бұрын

As a retired mechanic of more than 30 years. This content is what has changed the automotive repair services for the better!! Simply because it calls out all the BS that dealerships and less trustworthy mechanics have done to give all mechanics a bad rap. As a kid with my first vehicle, I was ripped off by a repair shop. Which is how and why I became a mechanic. Because I didn't want what happened to me to happen to others. I can honestly say that during my time as a line mechanic, I never, in more than 15+ years, tried to push a sale on something that was not truly needed. I think because of that, that's how I ended up working at small family owned shops. OUTSTANDING JOB RAY!!

@dalejones3862 Ай бұрын

When I worked in the motor trade would never rip customers off word of mouth that you are honest will always keep you busy

@wk2268 Ай бұрын

My kid came to me with a similar situation of an estimate from a repair shop. I get it that a business has overhead and needs to turn a profit but taking advantage of people is another thing.... I went through his estimate and found 300% markup on rear struts and 1200% markup on rear brakes. The other thing is how the put comments to scare people on how if this repair isn't IMMEDIATELY taken care of it could be dangerous to drive.... Looked at rear brakes and they still have at least 50-65% life left and rear struts are not failed as they stated on the Quote. It's really sad to me with people who don't know much about the mechanicals involved with autos just pay and get taken advantage of..... Take care Ray! Word of mouth with an honest mechanic will pay dividends!

@ronv6637 Ай бұрын

Something like that could be considered fraud and basis for business licences to be revoked.

@46bovine Ай бұрын

The dealer is trying to sell a new car and have a decent used car to sell. No?

@jormalonnberg1578 Ай бұрын

@@ronv6637 I think in that case you have to proof it have happend, and that could be difficult? I live in Finland and here, customer is owner of every component shop have replaced, so shop must to give or show those parts to customer, as proof they have replaced them. Its not foolproof system, but it is something. Not so much that kind shops left, who only want to make easy money, by cheating their customers anymore. And one more thing, here mechanics are working for monthly salary, 8 hour days, everything over that is payd more by counting hourly value for hour and adding 50% for two, and 100%after that, and for weekends kind of same. So mechanics cant get anything extra if cheating customer, its someone else. It doesent take out fact dealership is more expensive than private shop. 2 reasons dealer uses only original parts, and is billing by booktimes, with rusty fasteners ad 50% time. Private ones give you estimate, and part prices, also cheep ones, you choose, witch ones you want.

@R_B62 Ай бұрын

I have the same machanic for almost 20 years and trust him completely. He does Good work at fair prices and stand behind this work. He is the only mechanic that I will trust his word 100%.

@PeterHernandez-lg2eh Ай бұрын

They scare the crap out of the elderly especially

@frankbiz Ай бұрын

We need more people like Ray. I'm in Massachusetts, if I were within a 2 hour drive, Ray would be my go to choice for sure!

@jsh6952 Ай бұрын

If you ever drive to Florida for vacation, stop by his shop.

@autisticdrone. Ай бұрын

He should emigrate to North West England. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿

@chrishengeveld6117 Ай бұрын

Save some money, email Ray and plan a trip.. maybe your vehicle will be on the channel...lol. that way you can get a bumper sticker or engine sticker that says "fueled by Rainman Ray's Repairs".. 😎👍

@imfloridano5448 Ай бұрын

Doesn't Scotty Kilmer live in that area

@jsh6952 Ай бұрын

@@imfloridano5448 Scotty splits his time between Tennessee and Rhode Island. He's currently back in Tennessee.

@patrick103b Ай бұрын

We are glad you didn’t die Ray 😊

@immytay65 Ай бұрын

I can't believe this only got this many likes 😅.

@General-Eclectic Ай бұрын

Connector tab release with socket: PRICELESS!

@samuelcappano194 Ай бұрын

Great to have an honest mechanic to help people cope with rising prices

@michaelszczys8316 Ай бұрын

When you're good, you're good, Ray

@garyalford9394 Ай бұрын

Yes it is a very hard job, especially with sky high 0.E.M parts and the china junk crap the auto parts store sell which is also not cheap. And thats even if you can get the parts. Then there is the real expensive tools you need to buy. Glad I am retired !

@phantomdistress Ай бұрын

thank you ray. i got a spam call just now and i used your line of ' this call is being recorded for quality assurance purposes' they hung up immediately. APPRECIATE YOU!

@kennethyoung2077 Ай бұрын

I ask for there credit card number, when asked why I say I charge $75:00 per hour for the first hour or any part of a hour then $28:75 per 15 minute increments. By now they have hung up.

@MrAaroncissell Ай бұрын

THe wires to the front windshield is a Wiper Blade Deicer. There is a heating element to melt the ice when in place that I have lived like Oklahoma and Missouri to get the freezing rain to let go of the wiper blades if you were unable to preempt the problem. Verry Handy if you need it.

@tomdixon1213 Ай бұрын

If we can tell the Rainman anything after his illness, it is to not get sick ever again, and don’t limit how much you talk. I appreciate the narratives from the Rainman.

@jecrpalier Ай бұрын

Thing is it’s quite common today to almost die? Why? I don’t remember people dying from getting the flu. But today yeah why? Let Ray answer that one.

@Masterplan15 Ай бұрын

I used to work at a Volvo dealer. I had a car that needed all new lower control arm bushings and a ball joint. I recommended a whole new control arm as it was over $150 cheaper than doing them all individually. I got chewed out for recommending the cheaper option. Needless to say I don't work there anymore. Love your connector repair btw!

@ronwiggins73 Ай бұрын

The zip tie fix is a good one. Those zip ties are reusable zip ties. The one time use ties don't have the release tab.

@pumpupjam9648 Ай бұрын

😊Am happy you pulled through your illness! It was scary for you, your kids, and a big shout out to Wife Unit, who unselfishly helped you and her babies, get better! So when you feel lousy in the future, take your butt to doctor!

@JackTatum-yw2hr Ай бұрын

You are being more than diplomatic when you say the Stealership was "reaching" on the repairs they suggested. I would say they were flat out lying, trying to steal money from this person!! The technicians they have can't be that incompetent to think that the CV axle needed to be replaced or that the sway bar links were bad because a little grease was showing. This is a great example of how these thieves try to steal your hard earned money. Sadly this is a common problem. Thank you Ray for your honest hard work!!

@golf25radioman Ай бұрын

"Trolls are people too" - lol Love it. Interesting price description from the dealer and yours. Your commentary continues to be superior and one of the reasons I am part of this channel. Even on repeat operations. Similar to actual shop work. Repeat operations are the familiarity and experience comes in to quality work, in my opinion. Thank you, Ray, for entertaining us, enlightening us, and providing a great channel. 🙂 One thing I try to live by: "Don't just take up space, try to make a difference."

@user-pd2vk6np9k Ай бұрын

If I lived there I'd take my truck there. You've got the proper attitude to make sure everything works. Thanks for the videos.

@wallace3953 Ай бұрын

Ray. To help ANYBODY understand, IF YOU did an oil change, YOU, being Super Expert, would notice any Major Issue, for the Oil Change customer, just looking at the vehicle. And YOU would correctly inform the owner. This is really worth WAYYY MORE than whatever the Oil/Filter Change process is billed for. If RAY and his shop do it, You win twice, three times, etc. Be smart, be safe, use the BEST. Always use the Best!

@Blackford86 Ай бұрын

I hope the Customer gets to watch your videos. They will truly know how good of a mechanic you are.

@user-ub8yp5rq4w Ай бұрын

I have my son do what he can for me because I can no longer crawl under the car, squat for a brake job, stretch across the engine compartment or jam myself under a dashboard. I taught him whatever I could and "supervise" when necessary.

@michaelszczys8316 Ай бұрын

My son comes by sometime when I have to work on something to give me a hand or just watch me. Recently we had the pleasure of in a ' father - son ' way we both had our hands on the wrench and ' broke ' something together. Aside from that I try to teach him how to be a good troubleshooter.

@adamness9557 Ай бұрын

Thats some wonderful info. The last dealer shop tried to get me on some extra stuff saying i needed to replace. So i asked them to show me the componets that are needing replaced. Funny thimg was im a aircraft mechanic/ auto/ motorcycle guy. The service dept took me out after i forced them to show me. To prove it needed replacement. After seeing their concerns i said no and told the service manager it was not needing replacement of parts. Told them to finish oil change and the service recall notice. And thats it. Turns out i called them out on trying to scam me. I finally told them not to lie to a mechanic with knowledge and a data sheet showing maintance/replace schedule in owners manual...

@3rdeyemusicmcdonald631 Ай бұрын

Ray its not your time to leave us brother, you have many many people to help and teach, we love you and your purpose as an honest and true person

@raywoods523 Ай бұрын

Sir. You are THE influence. We all love who you are and what you stand for. Stop saying you are sorry. You don't need to do that. This is learning time for us out here that have to work on our own stuff. You and wife unit are a beacon of light in this crappy world we have to live in. Thank you

@mikecharleville Ай бұрын

I could be wrong but at minute 1:12:22 it looks like the wiper motor connector is still unplugged when the cover goes back on. Great content as always Ray. Really appreciated the short video yesterday with an attitude of gratitude for all your supporters. We're here for you.

@dealeru.3532 Ай бұрын

I caught that and then checked the comments to see how many others did as well. Now will Ray call his customer to get them to check if their wipers work before the next rain storm, and tell us about it, or will he just ignore us "trolls" and our critiquing of his work;-)

@gilbertfernandez141 Ай бұрын

I thought the same thing. He didn’t try the wipers when he started the van.

@JohnnyCarroll-wi6tx 15 күн бұрын

@@gilbertfernandez141 and your point is.........

@JohnnyCarroll-wi6tx 15 күн бұрын

@@dealeru.3532 as long as your a troll,have a coke and a smile and kiss my a__ _.

@tsimpson007 Ай бұрын

I started 8n a dealership and moved to my own shop because I hated the fact that they were paying for their floor space with parts and labor mark ups. I truly enjoy your channel because your standards meet mine. I may have to move down there so I can trust the person under the hood.

@MrArtVendelay Ай бұрын

To change the plugs you have to remove the wiper assembly. Brilliant. I used to change the plugs points, condenser and PVC on my 383 V8 in half an hour.

@kneelb4chevelle Ай бұрын

I used to always here that changing spark plugs was one of the things anyone could do on their own. Like filling oil. Wtf are engineers doing nowadays?

@chrisrutledge8273 16 күн бұрын

Front wheel drive v6 engines... One bank points towers the back...

@stephenlight4095 Ай бұрын

Great to see you back to your old self again,shame not everyone has the same honesty as you ray the world would be a much better and happier place,we need more people like you ,with your ethics

@Psichlo1 Ай бұрын

It is a sad state of affairs that stealerships, are fleecing their customers for work. It is nice to know that there are still honest mechanics out there Ray.

@DonaldWells-wk8dc Ай бұрын

Well the dealership exes...need to go sailing,playing golf,and going to Casinos....🤑

@neilharvey94 Ай бұрын

My God that dealer estimate is insane! Dealers are borderline criminals both on the service side and the sales side. Another reason the zip tie approach is better...messing with those wires is more likely to cause a much bigger problem.

@csgergo80 Ай бұрын

@tradde11 Re: wait time. Do they offer rentals? They might be after even more of your money.

@dah16121986 Ай бұрын

Those wires if I am not mistaken are for the wiper defrost system. My Toyota has it and it warms the area where the wipers rest. The defrost vents inside the vehicle normally can’t get that area. At least not right away.

@samramirez2160 Ай бұрын

It's nice to see an honest mechanic. So glad you recovered from your illness.

@chevy-bull2041 Ай бұрын

The idea with the “zip locks” is simply brilliant! Then you recognize the specialist again, the right one!

@topherd1011 Ай бұрын

Until you realize you can buy just the plastic piece for 7$ and switch them out with a pocket screwdriver. 🤦‍♂️

@MrMattDat Ай бұрын

Ray, thank you do much for the pricing comparison!! We are all very happy that you did not die. That being said, 1) What is your choice in magnetic spark plug sockets? and 2) Would it be a good move to blow off the rat turds before pulling spark plugs?

@PeterHernandez-lg2eh Ай бұрын

Pita if the rubber part gets stuck inside. Magnetic much better especially on a Subaru boxer engine ej257

@thecuss6817 Ай бұрын

For 13/16" spark plugs I have a magnetic socket, purchased in the 1970s. I have used a bench grinder to grind it down for clearance on some of my vehicles. For 5/8", just have with rubber "grabber" ring in it.

@bobbg9041 Ай бұрын

Said it before ill say it agine on that van i recommend changing the back 3 coils and saving the old coils as back up for the frt. The coils only last about 120k to 150k miles the plugs last 100k. @some point between plug changes you will need to replace some coils. In labor your money ahead to just have it done now. It will save you 1/2 the cost of doing it later.

@DanielGomez-io5bx 4 күн бұрын

I'm very glad that you pulled through and did not die on us:)

@ZZZFest303 Ай бұрын

That zip tie trick for the connector tab is a valuable little piece of info. I like that a lot. Never thought of that.

@bruceb4349 Ай бұрын

Using a socket to release those wire loom cable clips was a good tip as well. Thank you.

@shawnmccutcheon6873 Ай бұрын

Good to see you are doing people right

@JohnD-JohnD Ай бұрын

That's the kind of quote you give a customer when you don't want to do work on their car.

@richardgenovese3313 Ай бұрын

Yes and all the trades do it!! Especially if they are busy or large enough to pick and choose!! 🙄😡

@alainmarcoux4156 29 күн бұрын

Not always the case.

@legogummybear5 Ай бұрын

Thank you wife unit for the "time clock thingy"... the doo-da-de-doos... are back , and a Star Wars reference. My day can't get any better :-)

@pete4511 Ай бұрын

When I broke the coil connector clips on my 2002 4Runner, I purchased some cheaper aftermarket connectors and de-pined both old and new and put the pins on the car into the new connectors. So far, I'm happy with my repair.

@milwaukeeroadjim9253 Ай бұрын

Don't breathe in the brake Kleen. Potential for chemical pneumonia. There's a reason dealerships and called stealerships. When I'm told I need repairs due to oil leakage I say: Funny, I have no oil spots on the garage floor???

@ianriggs Ай бұрын

Then maybe they should just call it oil seepage instead of leakage. That's the term I use until it creates an actual drip lol

@imrileth6618 Ай бұрын

Relative has 1999 nissan that was 350tkm on it and for the last 8 or so years inspection guy mentions theres oil leak. The engine has been soaked in oil for the last 10 years, doesnt matter its not even enough to drip to the ground so who cares.

@thomasturner1761 Ай бұрын

Your content is part of my daily routine. Keep up the good work!!

@michaelszczys8316 Ай бұрын

I tell ya, there is nothing like being at your job , grinding something with a grinder, while listening to the sound of Ray's shop on headphones.

@nightwalker5103 Ай бұрын

A man with integrity. Thank you Ray.

@raymondebert180 Ай бұрын

I am glad you are feeling better and good to have you back doing great repair videos

@tonyjover Ай бұрын

Great video Ray. PLUS... thanks for the tip about releasing the plastic clips - fantastic little nugget to store away.

@David-sm8hv Ай бұрын

I justed wanted Ray to know because of yesterday's video I subscribed. I have been watching Ray for awhile I felt Rays message was heart felt so I wanted to subscribe. Thanks for doing what you do and the wife unit for her help running the business. This was a good video today seemed shorter then what it was.

@glennmuggleton4084 13 күн бұрын

You are an inspiration. In all that you do. I am so glad to see how well you are doing having started up on your own. If all mechanics were like you nobody would even buy a new car from a dealership. We could all buy used cars knowing that our local Ray will see us right. As someone who works on my own vehicles your videos are also extremely detailed, informative and interesting. I have learned no end from watching your content. Keep on keeping on Ray?

@imfloridano5448 Ай бұрын

Folks lets help Ray get over a million like other valuable repair channels. As a DIY'er these videos are very instructional and help me if I must tackle a similar vehicle for a friend sumone in need easier. I do it to keep my skills honed and helps keep me at tymes deal with my constant nagging pain.

@CG63_CarbFree Ай бұрын

Yeah - on the NPD, I was also subject to an incredible amount of abuse from a parent. Psychologically damaging is an understatement for some. It explains why you are such a good parent - you were ultimately taught what kind of parent not to be.

@aderi31415 Ай бұрын

My ex-wife was diagnosed with Borderline Personality Disorder, a close cousin to NPD. My therapist told me that there are support groups for people that have NPD/BPD people in their lives but not for the NPD/BPDs. They just won't go.

@clbcl5 Ай бұрын

Back to were we left off on yesterdays Ted Talk about a day in the life of Ray.

@azsunnin Ай бұрын

I wish the shop I use had someone doing KZfaq on my repairs. I would love to be able to see the before and after on my vehicles.

@MrOzzieoz 18 күн бұрын

Thank you for your honesty! I can tell you was raised correctly and have morals. Everyone who is thinking of getting their car serviced by a dealer should watch this video.

@garyb.4080 Ай бұрын

And that’s the correct way to help customers, and drive your business,with integrity!😊

@Heinzkeller720 Ай бұрын

Omfg. Almost shat my pants when you changed the sparkplugs without cleaning off the debris on the valvecover 😂

@aderi31415 Ай бұрын

I assumed he wasn't going to troll us with the towels this time because he already did it with the rat shit.

@imfloridano5448 Ай бұрын

It didn't have to much debris that would fall into the spark plug holes. I thought the same thing and noticed the distance of the debris from the holes and how Ray was aware and not disturbing it.

@dfwait14 Ай бұрын

mice poop????

@Justice-Seeker Ай бұрын

I for one am glad you're still around Ray and would appreciate you continuing to make certain that doesn't change. As long as you keep uploading videos of course.

@kamalpatel-er1dg 9 күн бұрын

I am learning a lot. This video taught me a little more about vehicle purchasing decisions. Kudos to you on your smooth flawing commentary while performing vexing disassembly.

@squiggyg.8415 Ай бұрын

Love this channel… I was tinkering with my outboard this weekend, heard intro brake clean sound when I grabbed my can, caught myself going click and gravity 😎

@ragnarironspear1791 Ай бұрын

Brilliant channel Ray always look forward to your videos

@sniperlif3 Ай бұрын

This is why a good dealer is rare. This is standard practice for a dealer. I know that mine will upcharge, of course, but they showed me a list of suggested items at my mileage and told me which were extra, and even informed me the ones that were basically useless. Hell, my dealer even asked me if i needed special oil because I had a few mods. The only reason I still use a dealer is because I am still under warranty, and this eliminates that part of an issue. The mods are on me, but they are intake and exhaust and that is an easy fight.

@richarddouchkov9453 Ай бұрын

I enjoy your philosophical rants whilst you work. You are a very insightful individual. Such food for thought for all to gormandize.

@johnt.848 Ай бұрын

Ha, stealerships over price when they don't want the work, and if the customer accepts said quote, the stealership will gladly rip them off and take their money.

@baanjones5910 Ай бұрын

To replace headlight bulbs, the dealership wanted $450 (disassemble bumper guard, unscrew headlights and replace bulbs)😅. I looked it up on KZfaq, remove fender liner and replace the bulbs. Saved $450!!! 😂

@dobbeyfarrar9786 Ай бұрын

Just ordered some oil. Thank you Ray.

@RainmanRaysRepairs Ай бұрын

And thank you too!! 👍

@bigfootemobileauto9734 Ай бұрын

Three things I learned by watching your video today Ray. The zip tie hold, the socket for the releasing of the pins and the torx bit instead of an Allen. Very glad you're feeling much better Ray!!

@dt3510 Ай бұрын

I appreciate you showing us brackets we can’t see . I want to learn . This way I know where they’re at. I truly enjoy your videos . Bless your wife and her do-de-do de do’s

@jcadult101 Ай бұрын

On the 06 there are 3 bolts behind the intake manifold that you can't see and 1 you can't get a socket on. What a PIA to get to while laying on the engine.

@lawrencecavens5760 6 күн бұрын

Ohhh!!!! Ray!!! I kinda miss your doodlydoodly doo's The way you did that at your other shop Always gave me a chuckle... It's your uniqueness that I like so much...And Why your vids are top notch and very entertaining - Keep up your great work, We sure all love you...

@mike.47 Ай бұрын

I used to work for a Ford dealership here in the U.K. I never let them service/work on my car even with staff discount they were too expensive.

@freedomwins6868 Ай бұрын

Why would you buy a Ford. Buy Toyota

@CrimeVid Ай бұрын

So familiar, my nearest Ford dealer is wildly expensive, (UK also) but they do have a superb parts dept with a couple of guys who really know what they're a doing of, can tell you where, what, how, how much, and what'll do instead ! But like me they're getting old...

@mike.47 Ай бұрын

@@CrimeVidI worked in the parts department. They trialed a motorcycle delivery for urgent parts, it was a bugger trying to balance a 55 gallon oil drum on the back. 🏍️+🛢️= 🏩 😂

@michaelpressman7203 Ай бұрын

@@mike.47Watch those turns😂

@Zenergy0101 Ай бұрын

You are the only mechanic that I've ever heard reference Gandhi. Ergo, this is for you: "Carefully watch your thoughts, for they become your words. Manage and watch your words, for they will become your actions. Consider and judge your actions, for they have become your habits. Acknowledge and watch your habits, for they shall become your values. Understand and embrace your values, for they become your destiny." Salut.

@michelswerissen6544 Ай бұрын

Video approved, teaching well, good warning of stealership, end of transmission, click.

@chodkowski01 Ай бұрын

The patience you have to do this job is amazing. I could never do this. Very interesting watching you work.

@SimmyMetal Ай бұрын

He's done many, like PT Cruisers 😅

@rjb6327 Ай бұрын

Is that dealer out of his F'n mind? Air filter $53? Cabin filter $70? What an insult! Not to mention the rest of that BS. My mechanic wants $1500 to replace my timing cover gasket. All labor. A lot of stuff to pull off to get to it. I'll live with it. Ray. It always scares me, when you go to pull plugs and there's a bunch of crap laying around the hole. How many PCV valves on that car? That's two hoses you removed from the air intake and referred to as PVC hoses?

@richb.4374 Ай бұрын

The dealer isn't out of his mind, anyone who willingly pays these prices is out of their f'in mind. LoL

@aaronkoivu Ай бұрын

Mechanic put estimates together and lets service advisor sell the job, I worked for a dealership and the service advisor has all the labour time guidelines in their computer, this looks like mechanic, advisor, service manager and owner are ripping out this customer big time The owner should be involved with this because this customer with never buy another car from this dealership again

@mph5896 Ай бұрын

You price an air/cabin air filter off a retail parts counter recently. About $30 each out the door. If you want to do them yourself, have at it or pay up.

@philsonnenberg6092 Ай бұрын

Not that I support dealer service. However, you need to remember the deal will use OEM part, which are way more expensive than some FRAM after market filter.

@jsh6952 Ай бұрын

One PCV line is the vacuum signal source, and the other one vents the crankcase into the intake. The vacuum signal source is always behind the throttle plate, whereas the vent is upstream of the throttle.

@knockywigglesworth1909 Ай бұрын

Costco oil, Amazon oil or Walmart oil the same products! Proven no question about it..

@danc2014 Ай бұрын

All meet the specification limit some perform better see videos from Project Farm guy.

@sufoj Ай бұрын

I have bad arthritis, so I took my 2019 F350 6.7 to a local independent shop because I thought my aftermarket warranty would cover the A/C and washer motor not working. Wrong. They charged me almost $400 in troubleshooting and wanted to charge me $654 to replace the blend door actuator, and $520 to replace the multifunction switch. I told them to get bent. I had to pay the diag because the warranty company actual turned out to be trash, but I stopped at O'reilly on the way home, and got my parts for $59 total. Once I got home, I took the 5 screws out of the turn signal switch and replaced it, got it back together in 4 minutes. The AC started blowing cold so I have the part for another time. I can use a screwdriver to assist the actuator between seasons as needed until I feel like contorting myself to R&R it. So far I have stopped 4 of my friends from going there. The Ford dealer 5 miles away from them is a better deal. Madness, and they are getting away with scamming the hell out of of lot of people that don't know much about working on cars. They kept asking me for a review and after I gave the service advisor a call back, they politely asked me to never come to their shop again.

@michaeltullos4180 Ай бұрын

It's a heating element to keep wipers from freezing to windshield. Have the same on my Tundra

@jamram9924 Ай бұрын

Toyota sells those spark plug connectors WITHOUT soldering. Our shop has replaced them frequently, the cost is about $9.75 each. At the point of the mileage on this van, some of these issues or suggestions are valid from the dealership. Many vehicle owners are advised of the condition of certain components and yet fail to service them only to fail along with other major components before the next oil change. At this point in the life of this vehicle, the owner needs to be aware of the age/mileage. I have no doubt Ray will keep an eye out for this customer when he performs oil changes in the future.

@SeanBZA Ай бұрын

Will also bet that they might only change the 3 easy ones, and only do the back hard ones much later on when it comes with a misfire. Easy way to be paid twice for the same job. The $40 price includes the labour to fit them.

@jcadult101 Ай бұрын

I bought a 6 pack off amazon for $12. Took about 20 minutes to swap in the new ones, 1 wire wouldn't go back in. Old ones disintegrated as I attempted to remove the wires.

@jamram9924 Ай бұрын

@@jcadult101 In OCD fashion, we measured those aftermarket connectors from Amazon. They were thinner and brittle, we refused to use them for our customers. We chose not to make decision based solely on cost savings.

@monomille1 Ай бұрын

This reminds me of why I only buy 4 cylinder transverse engine cars.

@jcadult101 Ай бұрын

@@jamram9924 Really? The set I bought you couldn't tell the difference

@LilYeshua Ай бұрын

I'm still smarting from my previous dealership experience ($2K)having my shocks and struts and lower control arms replaced plus alignment(car pulls to the right post service)and tire rotation and balance and I supplied the parts. Service writer(noob) quoted 8-9 hrs to do the work and i had already figured 3.5-4.0 hrs which they they performed the work in but they used a air wrench to put the shocks on and stripped out the whole shock threaded shaft then they wanted $200 for a $92 shock which i checked the price at the discount parts store that they got it from. After arguing with them about it they discounted $155 off the price of the replacement shock plus the original discount parts store i purchased the replacement shocks from refunded my money for the one the dealership tech obviously stripped out. I and the parts guy knew what happened and shook our heads in unison. What a nice parts guy. Also the replacement shock I had originally purchased came in a sealed box. I think that the dealership tech lied to cover his goof up.

@michaelszczys8316 Ай бұрын

Sounds more like medical doctors, make mistakes and charge YOU for it.

@JohnWilliams-wr3pc Ай бұрын

Great video Ray! I needed 2 calipers on my 2013 Dodge Dart and I was quoted almost 700.00 to replace them, I hired a mechanic like you and he did not think the calipers were bad and all he did was free up the parking brake so they were good again and he saved me over 500.00. I am glad I got a 2nd opinion. I love watching you videos and you are the best mechanic I have seen. Have a wonderful Friday!

@edwardrobb4682 Ай бұрын

I enjoy your rambling allot . This dealership really hit this vehicle with allot of repairs that you proved did not need to be done . You being honest will be the better mechanic people will choose because of your honesty . Taxes , every one wants to live in this country , but many complain about paying taxes . But this is what bothers me , these same people will go out and spend piles of money on lottery and gambling and think nothing of it . Nice efficient job on this vehicle !

@jimdavis6833 Ай бұрын

Back in 2008, I took my truck to the dealer for a clogged catalytic converter. They wanted to change the whole exhaust system part that contained the converter for $1,100 plus $400 labor. I declined, took it to a muffler shop and got one welded in for a grand total of $300. I'm still driving the same truck as of today, with no more issues.

@fleece192 Ай бұрын

Yea I had a similar experience. But the service advisor told me of a local shop that did the converter exchange

@1jackvalley580 Ай бұрын

Ray, You could have possibly had a Covid Variant when you were so sick. I'm really glad you're better and back to work. Covid is still flying around. I almost croaked from it. I have no family so I had to get through it myself and was too sick to go to my Doctor. 3.5 weeks later I went to my Doctor and he still did tests and said it was Covid and not Pneumonia . Glad you made it and glad I did, but DON'T WEAR THAT T-SHIRT AGAIN ❤🙏🤣

@williammyers5911 Ай бұрын

Thank you for adding the prices

@patrickgoodwin3085 Ай бұрын

Wish we had more honest mechanics in the world like you that also do fantastic work. Nice to see you are much better. Have a good one Ray!

@tex308253 Ай бұрын

$800 for sway bar links 😂😂😂 did mine for $28

@umageddon Ай бұрын

It sounds like a very important and difficult part to replace to someone who doesn't know

@netdude21 Ай бұрын

@@umageddon The sway bar link that Ray showed was still good at 115,000 miles on the odometer.

@jefferybye2169 Ай бұрын

Well if thats a repeat loyal customer, i sure wouldn't turn them away and have em go elsewhere, i would do whatever my customer wanted. And not try to sell em that crap..And i wouldn't be your customer no more..

@EricMangum-wv5es Ай бұрын

Ray is an automotive wizard. Keep up the good work!

@de_beunhaas Ай бұрын

'Cabinfilter $9' had me rolling😂, yesterday i replace one of a Toyota coralla(almost brand new, with only 18573 miles) that cost $91,30 including labor(like 15min or so). (Yes we replace them every service every 9230 miles/ 15000km)💸😂

@bobby9195 Ай бұрын

I've been watching your videos for a few years now. Dang doesn't time fly by. I was thinking when you went over the dealership invoice, and pointed out the, don't need to be done, sections lol so you wonder why you left the Old job over a disagreement. You know what I'm talking about 😊 Great Job Mr Ray

@NeoAndersonReloaded Ай бұрын

All car owners should know how to change their filters air/cabin, wipers, mandatory!!!!!

@JosephStone330 Ай бұрын

No, no they shouldn't.

@netdude21 Ай бұрын

Not only that, but learn how to do oil changes and oil filter changes and coolant flushes.

@clintprice2123 Ай бұрын

Ray, I’ve been following you for at least a couple of years and have read your back story. You like ford boss me are remarkable considering the stories. We can’t change what was in the past but we can change what we do in the present and the future. You’re blessed with three children and you’re married to Lauren aka the wife unit. Live your best life and keep on smiling brother. The shop is continuing to grow and prosper so ignore the jealous trolls, their attitudes are why they are miserable. You wear many hats, one of them better say successful on the front of it. Oh, very happy to see you healthy and back to your routine.

@richardwilliams8953 27 күн бұрын

Dealerships can be nightmares - particularly when the client isn't very savvy and don't know an independent...they naturally "trust" the big garage, which is why they get turned over by them...thank goodness there are firms like yours mate, that do necessary work at a fair rate - you don't need to cheat people to have a great business as you prove....keep up the great work!

@1jackvalley580 Ай бұрын

STEALERSHIPS HAVE ABSOLUTELY ZERO MORALS!!!! WHY DO PEOPLE GO TO STEALERSHIPS, BECAUSE THEY LOVE GIVING CHEAP OIL CHANGES TO BRING CUSTOMERS IN, AND THEN BEGIN TO RIP THE CUSTOMERS OFF AND TELL THEM EVERYTHING IS GOING TO PIECES ON THEIR VEHICLE, AND CHARGE AT LEAST $200.00 PER HOUR FOR LABOR AND THAT DOESN'T INCLUDE THE PARTS.🤮🤢😡

@Paramount531 Ай бұрын

I went to one "free service" at 5,000 miles for my then new Highlander and was horrified that they said they wouldn't do the oil until 10,000 miles. I never went back, their bullshit just wasn't worth it. Same with a recall for an oil pressure sender on my old Sequoia. I just bought my own replacement and did it myself in about 15 minutes time. Dealers totally suck.

@brianwaldo2642 Ай бұрын

When you were talking about dealing with a narcissist, I’m surprised to hear you met our Canadian Prime Minister, Justin Trudeau. He’s also like that dealership, gouging everyone he can.

@SavageNitemare Ай бұрын

bring back the "because THIS....... is going to be a great video" line... I love that...

@williampope3531 Ай бұрын

Back in the day (about 50 years ago) I was taught in automotive technology school that a torsion bar was named such because it was twisted and therefor in torsion rather than compression. Springs, either coil or leaf are compressed or stretched to get the action needed and/or desired. But, hey! Mechanical semantics are like Burger King. You can have it your way! 😚

@tomarthurs9975 Ай бұрын

Great to see you back & healthy Ray, you may not want to name & shame them but I hope your customer lets all & Sundry know who & what they are .

@user-uy3zi4ty1m Ай бұрын

great show clad your feeling better

@matthewsteed7425 Ай бұрын

I love your attitude towards life, more people need to just let others be who they want to be.

@garycovell2913 Ай бұрын

Ray....AMSOIL RULES!!! Glad to hear 😅your comments

@josephvantreeck2989 Ай бұрын

Thanks Ray, for the video and the discussion

@TheMostEpicFails45 Ай бұрын

The plug from the windshield is a heating element under the wipers to keep ice from building up, I was a Subaru tech and almost all of them had it. I think its a standard feature on Subarus 2020 and up but it was always called the cold weather package.