THANK YOU from a 64 year old woman who followed your instructions and fixed my pump. I cleaned the valve and undid a kink in the tubing so I'm not sure which one was the problem but your video led me to both areas. My pump was running almost constantly and putting only dribbles of water. Who says an old woman can't fix things? Thank you for saving me $100 to $150 for a service call from my furnace guy. A+ video!

May you have blessings, prosperity and good karma for a 10 minute fix that saved me so much in a replacement and a service call. It's people like you who make us feel like we are not always getting the short end... 🙏

I had water all over my basement and started doing some research. I was able to follow your video step by step and it ended up being a dirty check valve. The q tip and paper clip worked for me, thanks for the video!

Very helpful! I love love love the old style videos where people simply help and explain without all tge intro fluff.

Isn't it great when the first video you watch. Explains exactly the problem you're having? Thanks Erik!

Thank you! I was so stressed out that I never thought just to remove the drain tube and turn it on. Went off like a geyser. Sure enough, line outside was frozen solid. Swapped out the tube and will drain inside until I need ac. Took 30 seconds. Video was a lifesaver.

Mine just died this morning 12-18-21, water all over and I had boxes in that area that were soaked. Your video is excellent in every way, you're so professional in the way you made this video and I thank you heartily for that. I've replaced that pump at least two times now, this being the third time and have never trouble shot it before your helpful video. Thank you.

Let me tell you something. I just came across your video today. I was freezing as it is about 35 degrees outside. Trying to figure out what to do with this condensate pump for months. All I’m going to say is. YOU ARE THE BEST EVER!!!! I’ve been pumping the water out of that unit for a few months. I was hesitant to call for service as I know they would tell me I needed a complete new condensate pump. With that said, I followed your instructions exactly without dismantling the unit. Cleaned out the little black thingy. It had so much grit deposited in it, yuck. As soon as I reconnected it, the water started pumping out and the heat is on like it’s supposed to be. Yaaaaaaaaa!!!!!! I will follow you forever!!! Thank you sooooo much from a DIYer to another. Happy Holidays!!!!!

Thanks a lot Erik. So helpful. New homeowner here, so every time something like this happens I get HELLA stressed. This really helped with that. No more waking up to find the heat turned off in the night because the pump wasn't pumping!

Thank you! Turns out my valve was snapped clean off! Replaced and now it's purring like a kitten. Saved a pile of money for a new pump. Your video gave me the confidence to tackle this myself.

Thank you sooooooooooooo much! You saved me a repair service call! Even my fix doesn't work long-term, I know how to get the replacement and install a new one. You ROCK!!!

Thanks for this video it saved my butt in 90+ degree weather on the fourth of July. God Bless America. It works like a charm now after following your video.

Thank you very much! I was able to follow your directions clearly. I was worried when I had a leak in my basement, but your steps here clearly solved the issue for me. Thank you!

Thank you! We just went downstairs and noticed water EVERYWHERE and figured out the pump wasn’t working! I watched this and followed all of the steps and, boy, was it grimy in there! Thank you for doing this step-by-step, it helped me a lot!! I knew nothing of this thing until this happened and I watched this video! 🙏🏻

Thank you for this informative video. My pump started leaking on the floor late last week, all HVAC places busy with furnace outages (it's -16 here). Found your video and used the info to trouble shoot the pump, turned out to be the check valve also found a hairline crack in the pump housing. Local hardware store had my same model in stock so ran and got one. All installed and system is up and running again. Probably saved at least $100 doing it myself. Thanks.

It was that dam check valve! Did a cleanup to get it operational. Will order a replacement. Thanks for this great instructional video.

Thank you, thank you, thank you! I've been working on this pump off and on all day. I looked at numerous videos and finally found yours. Cleaned the valve as you showed, turned the pump on and water was spraying, replaced the valve and the water is flower through the plastic tubing. I'm going to buy a new valve just in case I need it later. I am woman hear me roar...thanks to you!

Thanks for the excellent video. You helped me quickly determine that the problem is a clogged drain line. I put a foot long clean length of tube into the check valve, ran it into a gallon container, filled the reservoir, and when the float turned on the pump, it pumped it all out in about two seconds. Yesterday I noticed for the first time that the pump would run for about five to ten minutes, and, as the "old woman" below said, only "dribbles" came out on the outside. I think I am going to use the old tube to pull the new one through. It's gonna be a PITA but at least I can do it myself.

thank you for taking the time to make this detailed video... not all heroes wear capes

great video! $7 check valve Amazon delivered the next day and installed in 15 mins. Running like new.

Excellent! You probably saved us hundreds of dollars. Our problem was that the reservoir was filled with slimy moldy water. We emptied it out and quickly cleaned the spouts and levers. We’re good! Thank you very much!

This was SOOOO helpful!!! Bless this video. Haha! I was able to replace my pump because of this. THANK YOU!!!

Saved me the cost and hassle of calling my A/C guy. Thank you!

I was following every point you said and my pump is working really good. 😊 Thank you

Thank you SO much! Because of your video and great details, instructions, and teaching, I was able to fix our problem!

Thanks for this ! My neighbor is a hvac tech and he tried to charge $250 bucks for this whole pump smh I did a good cleaning and q-tip that piece and now it’s pumping like a champ and a brand new one is not that price , less then $90 bucks new

100% solved my issue (clogged check valve) - thank you for posting this!

GREAT VIDEO!!! I am so glad I decided to view your video after watching several others that did nothing to fix my problem. You’re the only one that addressed the check valve, the easiest & least expensive part to replace. I wasn’t able to do the water test procedure by plugging in the unit away from my furnace because it’s hard wired in. But when I removed the check valve & went to clean it there was clearly no resistance inside the valve. I ordered the part from Amazon for less than $7 & two days later my condensate pump worked like new. I had even called the manufacturer of the Little Giant Pumps & they never mentioned anything about the check valve. Your video saved me a lot of money for which I’m very grateful. In case anyone else is having the same problem I had, here’s what my pump was doing. When the water in the tank reached a specific level the pump turns on to expel the excess liquid. The pump should run for about 7-10 seconds. Mine would run 19-20 Minutes! I could clearly hear the pump trying to do it’s job but the faulty check valve wasn’t allowing it to. Thanks again for your excellent video.

Finally,,, a person that knows how to articulate and explain the process. 2 thumbs up :)

Excellent presentation with a lot of helpful hints.👍👍

Excellent video and guide! Great narrating + examples.

I don't typically comment on videos but thank you for this video. The step by step process was easy to follow and I was able to fix the pump 💪🏽

Thanks ! your video saved me a new pump ! It was only the floater that was stuck ! Easy fix.

Thank you for this video!! Helped me diagnose and fix my pump!

Thank u for posting this video. It just saved my day!

Thank you for this!!!! If only I had seen this at 4am when I couldn't think of the name for the damn thing, electrocuted myself because obviously, right? Then soaked the line and furnace drain pipe in white vinegar. It dawned on me at about 9am that I should NOT look at the cost of either bc they're probably both about .99 cents. ANYWAY let's hope my dumb ass didn't f up the motor bc I'm ready to turn the circuit breaker back on......next to the gas heater... You know that home ownership class the some banks make you take before you get a mortgage? Ya this should be added. I'm sure service techs are constantly like, "if I get out this bed and go over here and this lady just needs to flip a switch.....I'm absolutely charging her 1500 dollars. " and I don't blame them. KZfaq amd online videos are only useful if you know the damn name of the item you need to repair. Anyway wish me luck on not blowing up my home, I have to be to work in an hour and honestly, God can just take my dumb ass at this point lol

Thank you. Very helpful. We also had a pipe burst at the same time. So I'm going to wait until that is repaired before trying to solve this challenge.

Dude, you’re a beast. Found out it’s definitely my valve. Easy $7.50 fix!

This video was extremely helpful and informative. Thanks so much!

Well done! Excellent video. Thank you for taking the time to record this.

Thank you from the UK. Got me out of trouble. Stay safe.

Thanks so much! Cleaned mine and it works great.

This is an excellent tutorial! I could easily follow it. Thank you sooooo much for this heplful video!

T-R-E-M-E-N-D-O-U-S-L-Y HELPFUL!! Exact same issue and had it resolved start to finish in ONE HOUR.

Absolutely great video man !!!!! .... thanks for the detail it's a amazing how many people do an instructional video and give no detail ... you covered it all and made it plain as far as what your were doing ... thanks again👌🏾👌🏾👌🏾👌🏾

Great!! Thanks, I’ll take this on tomorrow and report back!

My parents' pump has been leaking and because of your video I can diagnose it myself! Can't wait to try it. My other fear is that it might or might also be her tubing. When I was looking at it yesterday. it looked pretty gross... :( Thank you for the video!

Thank you for solving my problem!

Very helpful thanks. I will be trying to fix mine tomorrow

thank you thank you! wonderful, simple, clear explanation I just needed to clean out the check valve & voila!

Thank you for sharing this! You helped save me a service call that probably would've ran $100 - $150, labor, and maybe even parts. Let's be honest, not all service technicians are honest and they will make unnecessary sales to customers who do not know better--that's why they called the professional in the first place! This was very easy to follow and understand. Also let me add too that I have a toddler, so you helped me keep her warm at night.

You saved me cleaned the check valve and it's working great

Thank you!! I just fixed mine it was the tube going to the pump that was completely clogged.

Thank you so much. The video was clear and concise and very helpful.

Excellent video. Thank you.

Thanks for saving me from a service call!

Thank you. Great video.

Excellent Video Thanks Brother!!! Chuck in Michigan

AWESOME VIDEO VERY INFORMATIONAL!

My check valve was clogged up too. Glad I watched your video before ordering a new pump. Thanks!

Great video! Thanks so much...This was extremely helpful.

Thanks. Fixed the sucker in ten minutes flat.

Great video. Thanks a bunch!

Thanks duder! Helped me get started at least troubleshooting the issue.

Great video. Thank you for you time.

That was the problem...thank you very much😊

Thanks for the help! :)

AWESOME video helped a lot

Thank you so much! I almost had a tech come in at $130 an hour. I just cleaned my valve and it fixed the issue!

Very helpful

Thanks ,great video

Thank you for this video it help me alot ..

great video perfect.

need a deflector before running water without check valve. Do not put silicone grease in check valve. At most a light spray lube until spare arrives. They are $15 and you can get one in 3-4 days from online sources. you should show blowing in check valve to test it's actual main function. An overnight soak in a mild detergent/bleach solution would be better. Great video overall but those areas need better guidance.

Very good informative video

just a little info the bottom of the little giant check vale pops off so you can clean it make sure to put the ball back in place before putting the cap back on . the q tip will not get the stuff on the other side of the ball .

Terrific video!

Well done. Thanks.

You da mann my friend! Your video was amazing.

saved me from a plumbers bill :) much appreciated

Thank you!!!!!

you may have just saved me $60....thanks

Great diagnosis, thanks for information.

Great video

Good job.

Thank you for this video. It is extremely helpful. Hopefully I can get my money back from HVAC repair co.

Great video. My check valve clogged up quickly I think mostly because I also drain my dehumidifier into it a well. I also read that a few annual treatments of CLR can help prevent the check valve from clogging

....yep - you did. That was the problem. Thanks again!!!

This was a big help and saved me some beer $$

6:45: don't let the fountain splash onto the top of the pump--hold a tray or something between the fountain and the motor cover to divert the fountain sideways and away.

Wow! Thank you thank you thank you. I can't like this video enough! My pump had been plaguing me for years, with a low flow rate and running for 10min plus every cycle. Turns out it was the check valve this whole time. I took the hose off and poked around with a Q-tip from the top side pulled a bit of black material out and now it flows like a dream, and drains the entire reservoir in 30 seconds. I don't have access to it to remove the unit, because AC lines were installed in front of it. What does the check valve do, prevent back flow of water?

Erik, great video. I followeed step by step to rule things out. -Pump working.. check -Check valve working...check -Drain line clean... check -Resevoir clean...check Problem: when pump turns on, it splashes water (not a lot) and it escapes/drips where pump housing meets reservoir. Never had this issue before...just started after the last time I cleaned reservoir. Total amount of water that it spits out each cycle is maybe an ounce or two....any ideas? Thanks!

Thank you.

Super helpful video - much appreciated. Any ideas on how to extract ~1/3 of a broken check valve?? My plastic check valve somehow sheared in half a bit below the o-ring. I've ordered a new replacement check valve, but I'm going to need to get the rest of the old one out. Any thoughts would be appreciated!

Thks & I done fixed it ;)

Thanks bro

Gonna a look at my pump and comment, but the, "If you happen to have any pool & spa lube," cracked me up. Lol. Definitely don't happen to have this lying around the house.

Can you make a short video about changing the flexible condensate tubing? Preferably showing where to order the tubing, too.

Thanks!!!

I had the opposite problem. The check valve had a fly stuck in the valve, and it wasnt closing after the pump ran. This would refill the bowl again, and run the pump. Over and over.