Some people can not be pleased. Some years ago i had an online golf shop, selling clothes shoes balls tee's etc... Went well but ill never forget this one guy i dealt with that was a nightmare. When people used to spend a fair amount id always throw in some goodies. Anyway this one guy brand new customer forst order spent nearly 400 quid. So i threw him 2 packs of 3 golf balls and a massive bag of tees for FREE. he left me a google review 1 star. It was along the lines of all the clothes and the shoes i bought where fine, but the bag of tees and 6 golf balls were not what he uses and he said they will get wasted on him so he left me a 1 staf review. I responded to the review saying the tees and balls where free and would you consider changing the 1 star. Even sent him an email. Got nothing back. Just one of them people.

Joe, your honesty is to be applauded. You replaced the oil pressure switch, gave a full refund 100% customer service from BM. 77k is low mileage for a 61 plate BMW. Car is presented impeccably as they all are and will not hang around.

Sounds like there is no problem with this car,that will soon sell,lovely car,an honest motor as they say😃

I once PDI-valeted that dark red Subaru XV in the background during my time at White Horse Motors of Tedburn, Exeter, in Summer 2013.

You are a gentleman, fantastic customer service

It's a lovely car 😮 I think you were duped.

Stunning looking car Super Joe...get it re sold as clearly it's good to go and recoup your money...One good thing to come out of it is is your customer service to the previous owner...that can't be faulted so your superhero crown is firmly still on your head buddy 👏🏻😉👍🏻

Unfortunately there are a fair few timewasters around, as in the case here. You went above and beyond in taking the car back to check it over, sounds like she didn't really want it in the end! For a 2011 car it looks fantastic and so clean! Liking the white ST on your forecourt btw!

Maybe the handbrake warning light was illuminating due to a dodgy wire or some pilot error and she mistook it for a oil light .I don't know but they are both red when illuminated. And when travelling at speed your eyes are more focused on the road. Either way you have a beautiful looking BMW to sell .

I LOVE that car and especially in black.....I WILL HAVE ONE ONE DAY

That car looks mint

Won't be the chain, check the vanos units. The tiny gauze filters break up

You really looked after that customer. It looks amazing, and I hope to own a BMW diesel estate sport edition at dome point.

❤ love the car mate hope someone who actually appreciate it will love ❤ it again cracking looking car

Looks really well for it's age.think sell it on and if any issues with timing then go down the timing chain route.certainly looks a real nice car.

I reckon the BMW buyer lost confidence in the car due to that one occurrence. Shame, but you know there are individuals like her. Can't please everyone unfortunately

I know these N43s guides deteriorate and block the pick up and usually the oil pressure light comes on once ragged then sat at the traffic lights for a few minutes, as for the timing chain its not a engine out but gearbox out and I know some places charge around £1000-1300 for good oem updated parts and labour.

Could be worn big end bearings, had that on a crv once and the oil pressure light would only ever come on when the car was hot on a motorway run and particularly if the weather was warmer. Might be worth sipping the sump off first if the fault returns, could save spending money on the chain if not needed. Good luck mate

Lovely looking BM👍🏻

nice motor, I have a 320d which is not without its problems but a nice car to drive, will be even better when I do the suspension👍

Iv had few BMW e90’s, when i say most come with these issues of warning light coming and going. Most of the time it can be the rocker cover gasket and coil packs.

Try to manually check the oil pressure, sender out and a gauge screwed in, tbh I'd drop the sump and check the pick up, timing chain isn't going to put the oil pressure light on, probably coming on the motorway as the oils getting thinner, tbh on bangers I've put say 20,50 oil in and 3 stp oil treatments to bulk up the pressure (back in the day) but you can't risk that on a car like that with vanos, basically it's an oil pressure problem, pump, bearings, pick up, don't forget oil pressure lights come on when the pressure drops to about say 10 psi, so that's very low.

The ultimate test would be a high speed motorway run, see if it blows up, go on I dare you, ha, ha.

Great video joe 👍👍👍it looks to me they got worried something else might go wrong with it, so they brought a different car 🤔🤔🤔

Hi, I recently bought the same model as this & guess what, the oil pressure light comes on now & again. I have had the new sensor put in & thought it was cured but no, it came on again after a couple of days. I took it on the motorway & gave it some stick for 20 miles & nothing, no light. The next day I drove 40 miles & it came on when i was stuck in traffic at the end of my trip. Came back to the car after an hour, drove home & no light! There is an oil pressure valve just behind the alternator into the bottom of the engine & that can get gummed up & needs to be cleaned or renewed.so that will be my next course of action.

I notice you've sold this already! Would love to know in say a couple of months, whether the new owner returns it with the same fault - just as a matter of interest. These faults can be, as you said, irritatingly 'sporadic', or 'intermittent' as many of your viewers have commented! (Both are actually correct in my opinion.)😀

If the thumbnail is correct, the amber oil light is just the oil quality sensor in the sump...

We had a 64 plate yeti (175k) wbac said 2100,ended up being 1750,got an audi A1, 62 plate in 107k,called Aston barclay with a view to putting it in, they quoted 2200,you go to the auction and they're making 4k, jobs a nightmare.

You did all you can Joe M8...take care bro

Intermittent is the word you were looking for. 😉

oil filter cap pull off warm engine.... IFF there is iron bits in it? little flakes? then it wil one day grenades itself. also pull the oil filler cap off to look IFF there mabe is some broken bits off the timing chain.. iff so yes? then most likley the pieses is in the oil sump and oil pipe line in the sump.. i think this time little tiny zilver flakes in the oil filter housing.

if you have drove it at the speeds the customer said it comes on surely wouldve done it and in that time frame. i do think you been duped really the problem wouldve shown up by now. good luck with the re-sale and someone gonna get a nice car.

It's really good u offer refunds some don't.

Great video just asking what car spray was you using to polish the outside with 🤔😎

I am not a dealer, bought few cars from auctions over the years.Every Auction used to be full of people, here only few traders. Does anyone know why BCA stopped common folks from buying at BCA? and why only Traders can buy cars at BCA??

Joe Hi .. what was the stuff you were spraying on the BMW ? and what's it's name ? Ta Chris

The timing chain guides break and full into sump and block oil pick up pipe, i have just bought one needing an engine

New to the channel seen a few videos and like them, but what did the guy say to you and then put the fingers to the camera for?.

Sell it on mate, look a very tidy car, Maybe someone told her a story and scared her, I've had that a few times in the past when a mechanic, or another garage felt like they missed out on a sale !

Sorry is the partner / Beringo van for sale in background

Wouldnt a diagnostic tool show a historic fault code?

Testing it on a motorway would confirm or not the buyers concern/issue with the warning light.

Hopefully the next car she bought is a nightmare of problems for her.

i think she was one of those timewasters lol pillock poeple like that always want something for nothing if get what i mean being a salesman for a well known electrical store for 30 years you always get the same person coming back and always with the same problem , beggers belief lol anyway i had a bmw 3 times now and son works for bmw so you cant go wrong in that .

Have you used engine flushing oil. Glen.

ULEZ thats what she was thinking

Why didn't you just do a code read? If a light came on it would certainly log it

I have a 2010 btw e90 diseal it has a quarter of a million miles and it does have some wear and tear and the paint isn’t the best but it did have some faults and right now had its service and new breaks I would like to do a lot to it but is it worth it it’s my first bmw ever and I do want the new I drive system and Cruise control it says it has angel eyes and coming home lights but it Donst work

Hi Joe,,you have the car for a week and more and no lights have come on, may be the customer didn't want the car.

I think they’ve pulled the wool over yours eyes …. If you’ve been driving it for a few weeks and there’s no issues …😊 …. Sell it again 👍🏻

It does have a reputation as the worst engine bmw ever made so I wouldnt be suprised if a "mechanic" friend has told her its a bad engine and she has paniced and thought to get rid.

💯 you've been done m8,she definitely lied about it and shame on here for doing that to a decent trader like yourself so hope she sees this and feels bad,I also hope you deducted the miles it had done while she had it,James chops garage has had a couple of liers like her also unfortunately,should sell quick🤟👍

There is a chance you might get a couple of hundred quid extra out of it.

Could I ask how much would you charge for a service on a Vauxhall antara 2.2 turbo diesel 39874 miles on the clock just so I don’t get ripped off when I get one at my home town please

Are there no codes stored on the ecu? If no codes on ecu I’d say that the buyer lost confidence and didn’t want to admit that was the problem.

Intermittent fault maybe not sporadic

Its amazing how many people Lie even so called honest people LIE its not just criminal types that LIE.

Buyers remorse ! She didn’t like the car , suspension are hard on bmw , probably just didn’t like it ! Probably found a “ cute “ Nissan juke or Renault captur for the same money !

Is £2000 all they fetch at auction, seems pretty cheap and the prices that webuyanycar are giving are a ripoff

Hope you give your employee into trouble for giving the V sign to the viewers , that really was uncalled for

Hello Joe hope you’re well! Has that BMW sold already can’t find it on your website 😢

Not duped but just another downer we all get now. Money back and move on. Make up on the next one.

👍👍

Are 2011 fetching £6k?

Oh. Not one of the wife’s series. Lol.

Possibly made an excuse if you can’t find any diagnostic faults and none in last week’s of driving..

Beautiful car. Shame it's a BMW.

👍🏼👍🏼👍🏼🚘

Auction is where all the dying cars go…..

4 cylinder BMW = Scrap

I was going to buy it until he gave me the fingers

Intermittent

Nervous buyer.

It’s a bmw they are crap

Doesn’t matter really if you have been duped or not. The customer exercised her rights and you honoured her rights. End of story and move on.