Because Alannah was going through a lot with her physical and mental health, she felt overwhelmed and stressed when she was being contacted about her debts.
Find out how we've helped Alannah, in her own words 👇
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Alannah faces financial difficulties due to Crohn's disease diagnosis, accumulating debt from hospitalization and inability to afford utilities. She receives Employment and Support Allowance and Personal Independence Payment, but debt accumulates after her partner moves in. Alannah uses a credit card for food, leading to high APR and avoidance of dealing with debt. A friend recommends StepChange, and after researching, Alannah enrolls in a debt management plan (DMP). Despite challenges while pregnant, she celebrates clearing off debts and emphasizes the importance of seeking help early for financial issues.
StepChange provide the UK’s most comprehensive debt advice service. Since 1993, we've helped 7.5 million people help with debt problems take back control of their money and their lives.