Bro just helped me personally which was worth dollarsss and dollars but he made it for free. He deserves more attention here!!
@ShadowArcanist4 ай бұрын
I really appreciate you taking the time to share your positive experience with the community ❤️
@YoRealDragon2 ай бұрын
tysm this helped alot
@ShadowArcanist2 ай бұрын
Glad to hear that ^^
@DevSingh-zq5hz5 ай бұрын
amazing bot bro not only is there amazing ticket options but verification and automod such an underrated amazing bot
@ShadowArcanist4 ай бұрын
Thank you!! and yeah Sapphire is an underrated bot
@CheyoCampos9 ай бұрын
how u only got 421 subs, you deserve more than 4m brooo, your videos help more than other ppl videos and they have more than 1m subs
@ShadowArcanist9 ай бұрын
Thanks Mate, comments like your makes my bad day into an Amazing one
@SpookyYT29Ай бұрын
Ima assume the website updated or smth because I don't see a components menu on Sapphire!
@davidsimms9186Ай бұрын
me nethier, pls lmk if u can find it!
@ShadowArcanistАй бұрын
Hey Spooky, Sapphire dashboard got updated so few options on the dashboard were moved into different menu. You can access the components (buttons and select menu) from the Messages menu on the side bar of the dashboard.
@ShadowArcanistАй бұрын
Hey David, Sapphire dashboard got updated so few options on the dashboard were moved into different menu. You can access the components (buttons and select menu) from the Messages menu on the side bar of the dashboard.
@Pawdeendra27 күн бұрын
@@ShadowArcanist where do I find the code?? for sapphire
@ItzLeoPlayzYT9605 ай бұрын
TYSM BRO THIS IS THE BEST
@ShadowArcanist4 ай бұрын
HAPPY TO HEAR THAT MATE!!
@2AM-Cody21 күн бұрын
Help i do all the steps but in stead i click button and it says this invalid form body row componet
@ShadowArcanist20 күн бұрын
Sapphire shows that error because you didn't assigned any action to your dropdown menu component. Click the gear icon on the dropdown menu and choose a action from there If the above doesn't solve the problem then please join my discord server and create a post on the support channel. Invite link - shadowarcanist.com/discord
@DaRealMatNess7 ай бұрын
Hello my ticket system works perfectly fine but the problem is that members can't see the channels do u know how to fix it?
@ShadowArcanist7 ай бұрын
On ticket tool dashboard you have to setup permissions for the ticket opener
@MaxSpiceX2 ай бұрын
Thank you! but when I open a ticket like management or something different, it goes to the general support channel, how do I fix it?
@ShadowArcanist2 ай бұрын
You have to set the category on ticket tool dashboard. Feel free to create a post on the support channel on my discord server and I will help you there Server invite - shadowarcanist.com/discord
@erlipp Жыл бұрын
Finally a good video for my lion eyes
@ShadowArcanist Жыл бұрын
@OnlyMush11 ай бұрын
You are soo underrated
@ShadowArcanist11 ай бұрын
@oNY_X_6 күн бұрын
im not able to make ticket the ticket is getting created sapphire bot sending msg in log channel but ticket is not creating
@Legirok5 күн бұрын
You need to give the TicketTool bot Administrator permissions so it can create tickets in already private categories.
@JojoChaosGamingАй бұрын
Hi! The combination with Ticket Tool doesn't work somehow for me. I created the panel with sapphire and that all works completly fine. I can select all three of my options but it doesn't create a ticket. I did everything you did and I got the categories setup and everything. It just sends the ticket code into the channels as expected but no ticket opens. But it perfectly creates tickets without Sapphire. So Ticket tool does got enough permission. What could I do to fix this?
@JojoChaosGamingАй бұрын
Edit: As I see, many got the same problem here.
@ShadowArcanist20 күн бұрын
1. Check if you have entered Sapphire ID on Ticket tool Dashboard 2. Check ticket tool's prefix is $ If the above doesn't solve the problem then please join my discord server and create a post on the support channel. Invite link - shadowarcanist.com/discord
@JamieV23_3 ай бұрын
Hey I dont seem to have the Interactions - Components section on my Sapphire. Could you help please?
@ShadowArcanist3 ай бұрын
Hey, Sapphire Dashboard UI got changed a little bit. You can find it on Messages > Components (Messages will be on the left sidebar)
@JamesPlaysNotruf112Ай бұрын
I don’t have all the options you have and I’m unsure why
@ShadowArcanistАй бұрын
Hey, Sapphire dashboard got updated so few options on the dashboard were moved into different menu. You can access the components (buttons and select menu) from the Messages menu on the side bar of the dashboard.
@JojoChaosGaming23 күн бұрын
Hi would you help me with the problem I described below?
@ShadowArcanist20 күн бұрын
Hey, I just read your comment about the problem you are facing and replied with steps to solve them!
@ChristophRoubik3 ай бұрын
Hi i did that what you say and it works but only for some days the code kathegorie is still works but the ticket doesnt pop up whats the problem???
@ShadowArcanist3 ай бұрын
Probably someone on your server (mods or admin) changed something on ticket tool dashboard or they have changed ticket tool permissions
@thedestroyerl28172 ай бұрын
tysm
@ShadowArcanist2 ай бұрын
You're welcome!
@lanazaziz6543 ай бұрын
yo bro when i create a ticket with the dropdown menu it doesnt open a ticket on the category. (it doesnt even open)
@ShadowArcanist3 ай бұрын
Probably you forgot to choose the monitor channel on the ticket tool dashboard. If you need more help then feel free to join my discord server and create a post on support channel. Invite link -- shadowarcanist.com/community
@cr4zey.6 ай бұрын
How come when I click onto three categories nothing happens like i don't see the ticket
@ShadowArcanist6 ай бұрын
Ticket tool is not creating tickets. Check if ticket tool have enough permission and double check if you have configured everything properly on ticket tool dashboard
@CheyoCampos9 ай бұрын
when im configuring the final part of making the tickets, i do the same steps but when i got to discord and press a support request it doesnt make the ticket
@ShadowArcanist9 ай бұрын
Check if you have set the ticket code monitor channel on ticket tool dashboard
@CheyoCampos9 ай бұрын
i already got solved in your discord server, the thing was that ticket tool needed high role, i gave bot roles with administrator but when i gave co owner it started working@@ShadowArcanist
@CheyoCampos9 ай бұрын
ty for the help
@ShadowArcanist7 ай бұрын
@TheScariestStories Oh I have helped you on my discord server! Just now saw this comment
@unknownprabh2.0Ай бұрын
sapphire is sending the code but ticket is not getting opened why?
@HaakHasPvPSkillАй бұрын
Ticket bot needs permissions.
@ShadowArcanistАй бұрын
You probably forget to give ticket tool bot necessary permission or you forgot to setup the monitor channel on ticket tool dashboard
@shadowfill81596 ай бұрын
i did all steps , everythings worked but i can't open more than one ticket per catégorie , can someone help me ?
@ShadowArcanist6 ай бұрын
Hey, On tickettool dashboard you can set limits per panel. Check how much limit you have set there and increase it
@WavyAndroid Жыл бұрын
thank you :D
@ShadowArcanist Жыл бұрын
You're welcome! ❤
@JohnEdward-nf8nw5 ай бұрын
everything works fine but when I press create ticket the $add message stays
@ShadowArcanist4 ай бұрын
On Ticket tool dashboard there will be an option called delete ticket command, enable it to delete the command after sapphire sends it Please join my server and create a post on the support channel, I'll help you there discord.gg/YU7yjuFH2J
@SkytikPlayz2 ай бұрын
brother the guide link is not working , i tried but it reloading only
@ShadowArcanist2 ай бұрын
Try this link shadowarcanist.gitbook.io/sapphire/miscellaneous/sapphire-ticket-support
@pedrovitorino8008 Жыл бұрын
doesnt show the row, just the embed msg
@ShadowArcanist Жыл бұрын
Hi, if you didn't configured the Action row properly then sapphire won't show the row in the message after it sent to a channel. Check whether you have properly configured the action row. If you need more help then please join my discord server and create a post on the sapphire support channel on my server
@progaming26774 ай бұрын
Hey bro can u plz help me I did everything correct but bro when I created the ticket only I and support team are able to see the tickets the person creating ticket is unable to see it and also when it creates a ticket so It is pinging Sapphire instead of the person who is creating the ticket Plz help !!!
@ShadowArcanist4 ай бұрын
Person creating ticket is unable to see it: To fix this you have to change the permission of Ticket Owner/Opener on the ticket tool dashboard When it creates a ticket so It is pinging Sapphire instead of the person who is creating the ticket : Seems like you misconfigured something related to Sapphire sending the ticket code in wrong format. Could you please join my discord server discord.gg/UTzMWauWGW and create a post on the support channel, I will help you there
@progaming26774 ай бұрын
@@ShadowArcanist bro I came to know actually the error was that I have made mistake in the brackets in the user I'd code thts why but now it is fixed 💯
@ShadowArcanist4 ай бұрын
@@progaming2677 Ahh okay! Glad to hear you managed to find the issue and fix it by yourself
@kas29210 ай бұрын
Will it be possible to add an embed message to the beginning of the channel every time a new ticket is created? I don't speak English, I'm Spanish, so maybe I won't be understood correctly, but basically those types of messages would serve as a kind of "guidance" so that the user who opens a ticket knows exactly what to do or extra information. It would work as a fixed message that is created by default when creating a new channel every time the user creates a ticket.
@ShadowArcanist10 ай бұрын
You can't make sapphire to send messages automatically to a newly created channel but you can create a custom command to show your message when the command is used. So you or the ticket opener has to use the custom command to make sapphire send the message
@kas29210 ай бұрын
I understand what you mean, well, thank you very much!
@ShadowArcanist10 ай бұрын
@@kas292 Welcome!
@ceyloncraft202423 күн бұрын
the user id is not sending to chanel
@ShadowArcanist20 күн бұрын
You probably didn't choose the channel to send the user id or you entered the wrong variable for the user id -- the correct variable is ${userid} If the above doesn't solve the problem then please join my discord server and create a post on the support channel. Invite link - shadowarcanist.com/discord
@Rbx8978 ай бұрын
There is no option called components
@ShadowArcanist8 ай бұрын
Sapphire Dashboard got a UI update and you can find components on messages menu. Here is the link to the components: dashboard.sapph.xyz/123/messages/components Replace the 123 with your server id on the above link
@HugoYTT_TBE17 күн бұрын
Hello, i have a problem, the messages in the discord server for open the ticket for me dont works, cause the list dont apears, can i dm u in discord? nvm i patched it
@ShadowArcanist17 күн бұрын
Glad to hear you were able to fix it by yourself! If you need any help then you can join my discord server and open a post on the support channel. Invite - shadowarcanist.com/discord
@etmuzam64027 ай бұрын
bro sapphire bot takes 2$ per month for custom menus feature
@ShadowArcanist7 ай бұрын
Nope, custom menu features are free. You can create 50 custom menu for free. You need to enter a component name to use the create button/dropdown menu
@tox39587 ай бұрын
Hello when i open a Ticket than Nothing comes
@ShadowArcanist7 ай бұрын
You may have missed any step. It is hard to figure this out on comments, could you please join my server (link is in video description) and create a post on the support channel on the server.
@JetHoops4 ай бұрын
I don't see the interactions thing.
@ShadowArcanist4 ай бұрын
Hey, the dashboard ui got updated. The Interactions is now inside the messages tab now. So once you are in the dashboard, click the "Messages" option in the left side bar and then you will see the option called "Components", inside the Components you will see the options to add buttons and dropdown menu
@JetHoops4 ай бұрын
@@ShadowArcanist Thank you. Works like a charm.
@therealbigmak32837 ай бұрын
I followed all the steps to the tee, but when I got to the end and sent it to the ticket channel, the drop down option wasn't there. Any advice?
@ShadowArcanist7 ай бұрын
Please check if you have configured the action for the dropdown options. Go to the Message Template which has the dropdown then on 'Edit' menu you will see the dropdown attached to the message then you will see a gear icon near to, click the gear icon and set the actions for each dropdown items
@reubenamba19895 ай бұрын
@@ShadowArcanist Hi im having the same problem here. I followed the steps but still haven't got it.
@naxyan11932 ай бұрын
ticket tool sux but this is cool!
@ShadowArcanist2 ай бұрын
Yup!
@naxyan1193Ай бұрын
@@ShadowArcanist wish i can do this with tickets bot but we cant have everything lmao
@ShadowArcanistАй бұрын
@@naxyan1193 true lol, lets wait for Xge to add a ticket system to sapphire xD
@Number1Cheats3 ай бұрын
they all open support ticket and idk why
@ShadowArcanist3 ай бұрын
Could you please explain it bit more? I don't understand what you mean by that
@itsmejuicewrld Жыл бұрын
Cant use it with forms which is a shame
@xavlwky9 ай бұрын
ikr this sucks
@Waff_xles Жыл бұрын
TYSM! but please make a easier video next time! it was hard to understand the first try..
@ShadowArcanist Жыл бұрын
Welcome! Thanks for the Feedback! I will make my future video even more simple and easy to understand
@ceyloncraft202423 күн бұрын
not working broo
@HaakHasPvPSkill20 күн бұрын
you gotta give ticket tool administrator
@Farfous14 ай бұрын
Bro it didn't worked for me
@ShadowArcanist4 ай бұрын
Please join my server and create a post on the support channel, I'll help you there discord.gg/YU7yjuFH2J
@ShadowArcanist4 ай бұрын
Please join my server and create a post on the support channel, I'll help you there discord.gg/YU7yjuFH2J
@CoCoPuffPD Жыл бұрын
dude i watch this for 1 hour can you make it more simple i did everything and it dident work
@ShadowArcanist Жыл бұрын
Hi Sorry for that! Please join my server and create a post on support channel and my team will help you out! Invite Link - zaap.bio/ShadowsTranquility
@iliaselfartakh83214 ай бұрын
Bro he did all the steps in detail wdym, it's a good tutorial
@aaronjohn69773 ай бұрын
@@ShadowArcanist bruh the invite also doesn't work
@ShadowArcanist3 ай бұрын
@@aaronjohn6977 not sure what do you mean by invite also doesn't work, please join my server and open a post on the support channel
@abhisheksirsir6688 Жыл бұрын
bro it is not working in 2023!
@ShadowArcanist Жыл бұрын
Hi! I made the Video in 2023!! Please join my server and create a post on support channel and my team will help you out! Invite Link - zaap.bio/Tranquility
@thegoattech8 ай бұрын
same i cant@@ShadowArcanist
@ShadowArcanist8 ай бұрын
@@thegoattech Please join my server and create a post on support channel and my team will help you out! Invite Link - zaap.bio/Tranquility
@VG_ZEK-EUАй бұрын
not work!
@ShadowArcanistАй бұрын
What exactly is not working?
@VG_ZEK-EUАй бұрын
@@ShadowArcanist everything
@ShadowArcanistАй бұрын
@@VG_ZEK-EU could you please join my discord server ( shadowarcanist.com/discord ) and open a post on support channel?
@VG_ZEK-EUАй бұрын
@@ShadowArcanist idk
@VG_ZEK-EUАй бұрын
@@ShadowArcanist am not english am from czech So i can't talk with u english
@troxxy_op2 ай бұрын
Bro! Can U Give Me The Emojis
@ShadowArcanist2 ай бұрын
Yes, please create a post on the support channel on my discord server. Server invite - shadowarcanist.com/discord
@aaronjohn69773 ай бұрын
Didn't work bro
@ShadowArcanist3 ай бұрын
Please join my server and create a post on support channel and my team will help you out!
@aaronjohn69773 ай бұрын
@@ShadowArcanist already did, thanks for the quick response