Oh dear Garmin… Even the managing director Sean Michael Biddlecombe (full name) needs educating. Auditors coming your way!

I thought Mark was the worst kind of idiot until I heard Shaun.

The police turn up for a man with a camera and drone, but dont for an assault on the same person !!!!

Breaking News… Garmin backs Complete Unprofessionalism & downright unacceptable violent & aggressive behaviour. Make a short of the moment he grabs the camera & ask Garmin do they think his behaviour was professional. Yet they say your attitude stinks, when it’s fact their attitude as a corporation that stinks. I won’t ever buy a Garmin product after seeing this shameful behaviour.

So Garmin the major manufacturer of Dash Cams thinks you can’t take photos of private property 😂😂😂😂😂 what absolute gammons 😅😅😅😅

Send more auditors, send them all 😂😂😂😂

The wimp in the office is getting all petty over employees faces being captured.... uhhh hello you have employee faces stuck to the friggin window!! LMAO

This guy has given Garmin a bad name. He will most probably lose his job. If I was the CEO of this company he would be sacked on the spot. Aggression towards a member of the public is absolutely unacceptable behaviour. This guy is triggered and unhinged! The manager sounds like a entitled, spoiled little mummy's boy who doesn't know his head from his backside!

The guy on the other end of the phone, is complicit… they colluded… Absolutely appalling judgement based on pure ignorance and stupidity.

Crap management always shows itself.

We’ll let our EXPERT lawyers talk to your expert lawyers. The MD needs to be schooled. I’m actually ashamed I have a Garmin watch. I will NOT be buying a Garmin watch again, and I’ll be telling EVERYONE I know.

What a foolish situation for Garmin to be in. Terrible PR for Garmin. Ridiculous behaviour from Mark and as for this MD Sean Biddlecombe the mind boggles how a person with such a bad attitude can have gained a position of responsibility. No diplomacy to ease what became a bad situation for Garmin to find itself in. All of this could easily have been avoided by Garmin getting on doing their work whilst the drone footage took place overhead. A well deserved red X. Thank you.

Remind me never to buy Garmin products. Both the security and the idiot on the phone are totally unprofessional. Clearly they must run their business the same way.

Garmin don’t deserve customers with a boss like that

The bloke on the phone is another know-all who knows sweet f*** 'all. He really thinks he is the font of all knowledge and whilst on the phone has managed to speak to his lawyers in detail about privacy laws. He is talking out of his backside and comes across a liar.

The md was letting his ego completely take control 😂😂

He's talking bollocks. That road is maintained by New Forest district council.

He looks mental, the way he's always smiling, and he thinks your talking about him, yea he's definitely one of them.

"Private property means there is no laws" what a melt

"I have not assaulted you in any way" 🤣 It was captured on video. It's like the school bully punching someone on the arm and then saying "I didn't touch you."

The owner was such a smug idiot, thinking he knows the law when he obviously doesn't. Great audit, and glad you stood by what you said and called the police on the first guy, even though he ended up somewhat ok.

He needs to be held accountable for his actions. Only then do people learn.

I can't wait for Sean to find out how wrong he is

Pursue Mark's crime ,under the Aviation (offences) Act 2003. Part D of Schedule 13, endangering the safety of an aircraft is subject to a maximum £5,000 fine and five years imprisonment. Shocking behaviour from Sean, MD of Garmin (Europe).

Will never buy another Garmin product, terrible people.

😢whar ever you do report the assault to the police do not let them get away with this it is not right

It's heartwarming that even simpletons can find employment with British businesses. 😂

Their Google reviews were pretty poor even before this so it won't be long before they shut it down. Having an arrogant MD like Sean Biddlecombe explains Marks mentality.

The Boss on the phone is delusional about the law, oh dear 😂

The sheer length of time this man expended upon you says a lot about his mental state: OBSESSIVE.

Mark and Sean really made fools of themselves and were totally unhinged in their words and actions, I'm just amazed at how they behaved as representatives of Garmin.

That bloke is a few pennies short of a pound. Obviously given the job to fill quotas.

The worst people who end up assaulting the auditor always seem to have a amused smirk on their face. The school bully look.

Sounds like Garmin need new lawyers 😂

The MD handled it wrong, like a child would. A wise person would not threaten & escalate.

TUT TUT TUT Sean Michael Biddlecombe your lack of the law is astonishing and Mark needs to be prosecuted for the assault Shame on GARMIN

That guys "expert lawyers" aren't the best. You get what you pay for, I guess.

Looks like Garmin are getting a mass audit.

i think that dude got proper scared once you actually called the police

Garmin is located on Bulls Copse Road, where you were standing, the guy argued with you about 'private road' bullshit. "Bulls Copse Road is located within the New Forest District Council's jurisdiction. They provide various services, like refuse collection, and manage council tax collection. It's situated in the South East region of the UK."

Take police action about the drone people can't get away with that.

Guy on the phone absolutely flapped it 😂

Falling back on the knowledge of lawyers is laughable . From my experience, lawyers can be some of the most ill-informed people of all unless they are given 2 weeks to do their Research .

It's their responsibility to assure there's no Data Protection breach.

DUDE CAME ACROSS ALL NICE UNTIL THE DRONE TOOK OFF 😩😂

Oh dear, that MD has really made a fool of himself. So bigoted

Millions of pounds spent on marketing undone by these 2 incompetent fools.

51:50 "who's gonna look at garmin building on line?" Mark still hasn't twigged that he's the star of the show, with Shaun playing a very entertaining supporting role. Encore, encore!

Oh dear! The ‘manager’ on the phone was totally clueless. Embarrassing!

The guy from Garmin on the phone sounds pissed up.

The chap on the phone is hilarious and does not have a clue, so childish.

I worked in a federal government office and found the legal profession knew nothing. The department was making rules for providers of services that broke federal legislation and when it was explained they had to reassess everything. The proposed paperwork went from 60 pages to 4

Mark committed assault and battery. The drone controller in your hand is part of you, just like a blind person's cane is part of them.

That director was a very ill informed. Incredible ignorant

Not the car registration bollocks again....🙄

the guy from Garmin is on another planet, and the MD what plonker just keeps laughing he will get a sharp lesson in the law from public places

Probably the same lawyers as used by the post office.

Shocking behaviour. Who the hell does he think he is what a bully, you are nothing but polite and courteous. Thankfully you have the law on your side. That man is nothing but a thug. Shame on harming for employing people like this. I really hope he gets the sack. He doesn’t even know the law yet he’s throwing his weight around. Thank you for sharing this. I appreciate you 😊

I’ve just removed my Garmin.. I think I’ll go back with Tom Tom

GARMIN - HE DOESNT ASK COS HE DOESNT NEED TO - ITS LEGAL. absolutely NOTHING you can do.

Wowser dude, the guy on the phone sounds like the typical “people usually do what I tell them to” kind of guy, not today sunbeam. 👌🏼

I would have purposely filmed all reg plates just for Dikhead Sean! What a absolute plank.

As owner of marine garmin products, I find the staff and managers disgusting. Poor attitude. This is the first time I have seen anyone touch your person (common assault) Where I live, interfering with a drone pilot is an aviation offence.

I love that you kept your cool - forgave him for saying sorry - Your respectfulness is commendable!

I have lots of Garmin products- watch, bike computer x2, cadence sensors etc. After seeing this employees’ behaviours I will not be purchasing anything else. Garmin make sensors for drones, action cams, dashcams and other things. I would have thought they’d be pro drone and camera use.

That's one reason why I wear neck strap, just in case an attempt is made to knock the controller out of my hands

Expect a gang of auditors to show up here in the next few days

My opinion of DJE has really changed since watching this video. Hats off to him for giving the employee a chance to apologise for his actions and not to report him. I think the guy that came out was genuinely a good man and was not in the job of security so wouldnt have had any specific training on how to deal with auditors.

I reckon that goons brother must have the brain-cell today.. 'cos I KNOW he hasn't..

I have several Garmin items as do others. They won’t be in the picture for renewal after this, there are plenty of other suppliers for alternatives.

I have a Garmin product with a satellite picture of my house. Garmin never asked me for permission.

The school bully type began his dance of disturbance (psychomotor agitation?) almost immediately upon reaching the gate, and kept it going. Interesting that no one came out to corral their employee.

he cant even see his feet let alone a drone

That guy on the phone definitely takes it from the back

Now I’m not mystic meg but I see a lot of auditors in this institutions future 😂

Garmin on the phone said "we help the police and they help us" ..... Implying they have the right to assault a civilian outside their property if they don't "LIKE" the legal things you are doing in public!! And talking about their lawyerS didn't make it any better! They KNOW they can hire 20 of the best lawyers in UK, who KNOW the local prosecutor, judge, etc, and go after you just to "make a point" ("Don't mess with us, we're too big for you!") Perhaps also in a "we help them, they help us" way ...?!!! Please, try, please try and see if cops will accept this as assault/battery or what it's called in the UK. Love and support from Denmark /Pia

Grab his phone. Because apparently grabbing a stranger's phone is no longer an assault. And get his driving licence too, as he drives a car...

I’m shocked. Can’t believe he put hands on you

You have the patience of a saint... I'm not sure I'd be that way.

Unprofessional of Shaun to express his ego over the phone. Welcome to youtube !

Don’t let this go buddy.

I’m a major customer of Garmin and will be taking this up with them.

Garmin you really are so unprofessional, making crap up about your expert lawyers. Pinac! you obviously don't know such a simple law. Both Sean and Mark were talking idiot's. DON'T BUY GARMIN.

Ignorance and arrogance make a toxic mix.

You can see he’s regretting his actions after the police have been informed

He needs to see his therapist asap

You auditors need to hit back when staff get violent! They need to learn the hard way NOT to attack members of the public.

That phone guy 🤦‍♂️ ... what an absolute clown 🤡

What a complete fool he was !

The marketing team will let them know that they did freaking screwed up immensely and that the company business is not to a allow people to film when's it not their place to deny it in the first place.

I think they're paying their lawyers a bit too much 😂😂

That guy on the phone is such an arrogant man child. He has no idea how to harness a public relations opportunity.

Oh dear, the big guy started off ok, up to the point he started waffling to the tipsy tyrant on the phone.

It started so nice but you can see why the staff are like that with a boss like that

Shocking reaction from Garmin. I also thought he was drunk on the phone, sounded very strange.

Im so glad you asked if he was drunk because at that exact point i was thinking he sounds like some old pissed up man sitting in his office waffling away 😂

That was assault on a drone pilot and endangering an aircraft!

This bloke absolutely 'queered his pitch'! You made it clear that you were happy to co operate with him, and then he unexpectedly decided to lash out! A futile and potentially costly act for him!!

Garmin has opened Pandora's box with this one.They need to relax and keep taking the blood pressure tablets.

I have a Garmin dash cam. Does that mean I have to drive with my head out of the window shouting for people's permission for me to film them.