DMAIC Project Reducing Abandonment Rates in a Call Center
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Жыл бұрынDoes Lean Six Sigma work in service industries? Yes! Here's an example of how a call center at one of the world's largest credit card processing companies applied DMAIC to reduce call abandonment rates.
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@YouGetBlocked 9 ай бұрын
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@LSSToolbox 9 ай бұрын
Thanks for the positive feedback!
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