Your video's are informative and as I said on another post refreshing. This is the sort of info that I like to hear. Been subbed since you started. Just catching up on your videos, great channel 🇬🇧👊🏾

Just started wearing a watch. Got a vintage Submariner from a family member and a new sky-dweller. Watching your videos has been such a joy. Hope to come to north london one day.

Thank you for this informative video Charlie , I did wonder how the service side of Rolex worked , well done mate .

Great info mate - top stuff as always!!

Hi Charlie, Rolex service intervals for newer watches are now 10 years, older watches are recommended for 5 year intervals

Great advice, good to know

What I understand from talking with several independent watchmakers at service centers for highend mechanical watches 10 year is is enough for service intervalls when using the finest and correct synthetic oils and grease. This relay both to new and vintage watches. The market has gone highwire the latest years with service intervals that are getting shorter and at a higher cost. Make sure that your service station uses the best synthetic oils and grease at the correct applications in the movement. Another sad discovery was that a non original Rolex hesalite was fitted to my vintage datejust by a certified service center, later corrected by another AD. Watch collector and friend to me had one of his datejusts for routine service at a certified shop, 6 months later the watch was not working properly and he had it in for checking at another service location, he moved home. The service station investigated and found several vital parts being replaced by non Rolex original counterfeit parts. This is a very sad story and it looks like its only the beginning since Rolex will only supply parts to AD workshops and service stations. Anybody else who had similar experiences with fake parts at service?. All the best.

I guess that the Sky-Dweller, with the annual calender complication, is also the most expensive Rolex model to service, no? Good informative vid by the way.

Recently bought a 2019 Two tone Submariner. I don't wear the watch everyday. When I do wind the watch, it take at least forty plus turns to get the mechanical parts moving.

Just want to mention that the oils will oxidize over the years, whether it running or not. So yeah, the watch will still be in perfect condition if it sits without running - but if the oil gets too old and gummy, it might not keep good time.

My last Rolex service was a bi metal Daytona, including a new button and new glass the cost was £1100 approx. and the service took 4 months

if you got a car that is not moving for long time, you need to service it and the cost will be massive. Parts will be rotten, battery will be gone and many other things.

Hey Charlie, what if your watch is brand new 2022 bought from Grey Market and you took it to a watch maker and they opened the case back (My fault for doing it) and they touched the rotor without gloves (inexperienced watchmaker for doing that. They should have told me not to open and ran a different test)? Should I send it into RSC for piece of mind to do an auth check plus see if the watch accuracy is fine? At this point if the watchmaker I took it to opened case back and tocuhed movement am not confident she did a valid auth check.

Ive got a 1991 GMT Master (16700) and it still has the original tritium dial. From your experience, if I sent this to Rolex for a service and they deemed it needed replacing (for whatever reason) am I able to request they leave it in the watch?

I understand the Rolex guarantee to be 5 years so why would a watch less than 5 years need servicing? In addition, I have heard that 10 years is the norm for Rolex watches, which only have basic complications compared to some other brands.

Hello, are you saying that my 19 year old Submariner that has been worn only a few dozen times does not need service?

I found a broken rolex daytona. Do I need proof of purchase if I want to get it fixed properly?

Can you tell if a Rolex has been left in a volt from new unused for 10 yrs... after only being worn less than a few weeks after purchase.. and not just polished like new? without any service history?

Watches look good but servicing and that high cost is annoying. Do i really desperately need watch as a jewlery piece?

My first service was 15 years after I bought it. I sent it to Rolex in NYC. The ONLY reason I sent it in was because as I got older I had trouble seeing the actual time. The hands are 18K gold and the face was Champagne - just not enough contrast. I had a Black dial installed and they also repaired a link, changed the Bezel, Saphire Crystal, Crown and the Hands I believe. All in the complete service including freight and insurance was $1,700.00 - and that was in 2011. Since that time everything is running perfectly and I am not going to service it again until there is a reason too.

I have a 1967 Datejust, I was quoted £695 the other month in Newcastle, not AD either. I declined and took it away.

Is it true Rolex service centre will change parts they deem a risk to performance even without the owners authorisation eg hands?

The synthetic oils now used have a shelf life of five to six years before they start to deteriorate losing the ability to stop friction of the moving parts, if the timepiece is constantly worn and you want to keep it in tip top condition the ideal service time is every five years and if only worn occasionally then every ten years. Also the silicone rubber case back and crown seals will age and deteriorate over a period of time so will need to be replaced. So anyone who says a watch doesn't need to be serviced even if it hasn't been worn for ten twenty thirty years is talking out of their backside.

Note a service for a watch >10 years is considered a ‘classic’ watch by Rolex and is priced at c25% more than a standard service. Perhaps vintage is even more (beyond my experience as all mine are under a decade old). If it’s had light infrequent rotation use I’d suggest every 10 years just to keep the lubrication and pressure test up to scratch.

Do AD’s always polish watches sent in for the service? Can we ask them not to polish them?

This is the theory. BUT in practice the costs are VERY different. When you get the quote, it will absolutely NEVER be for the basic service. There will be a whole heap of other things that definitely need doing. Plus you don't get the worn parts back. So imagine the most dishonest garage in the World? It's worse than that for your Rolex.

I bought a Rolex two tone Blue Submariner around 15 years ago. Wore it off and on for around two years. Actual seen very little wrist time. Looked terrible. The gold and stainless was scratched something awful. Sent it in for service. Was charged $800.00 for a cleaning and polish. Was also told the band had some stretch and should be replaced at a cost of $1800.00. I declined. Paid the 800, and sold the watch immediately. No thanks.

Why are Rolex telling me they can't service a watch ss it has been unofficially looked at more than twice?

No polish please especially on Precious Metal (PM) watches

I bought my datejust when i was 21...Im 44 now and it still keeps excellent time. No servicing. No need for a service. A service through Rolex has a fixed service price for reference numbers it wont cost more for a service because your watch needed any particular part to be replaced. Getting a watch serviced every 5 years is a fools ritual.

£700 ADs now quoting as basic cost for a submariner service

It's every 10 years

After 4 to 5 years service😅 I guess you're sponsored by the brands. Nowadays we use synthetic oils and the service interval can be postponed to 7 to 10 years.... After a Rolex service, your watch is brand new (new movement, dial and hands and case polished). If you have any sentimental value to the watch, go visit an independent watchmaker. The original components are actually serviced....

Rolex website recommends servicing every 10 years.

i only want to service my watch so they can authenticate it.

It's a money making maschine... you can bouy any good quality watch like Rolex, Omega, IWC... etc. an do NOT andy service 30-40 years. no problem ;-)

Service every 5 years seem unnecessary. I think modern Rolex every 10 years or more should be ok unless you really beat up your Rolex.

Its hard to trust people covered in Tattoo !

Rolex website says every ten years for service.