Dodge Durango Customer Gets HUSTLED for $1500 😒

Рет қаралды 16,410

3 ай бұрын

Hey Good People,
I had a customer bring his Dodge Durango equipped with the 3.6 Pentastar in the shop with overheating problems. He told me that he had the head gaskets replaced by a previous mechanic but the vehicle is still overheating.
In this video, I go through my normal diagnostic procedures and discover the truth.
Comment your 2 cents below, I love to hear from you guys.
Any tool you see me use in any of my videos can be. found at my Amazon storefront:
amazon.com/shop/alexthecardoctor

Пікірлер: 132

@golf25radioman 12 күн бұрын

I've never understood how someone purporting to be a mechanic can scam a customer like that. Of course that's what contributes to the image of all mechanics being cheaters/scammers. I'm a relatively new view of your channel. I'm a former tech/mechanic, from many years ago. I've come to your channel attracted by your professionalism. Everyone should be so lucky to find a tech/mechanic like you in their area. Thanks for a good video.

@JustAnAverageBrad 3 ай бұрын

100% agree put some damn fuel in it people......also pick up your old used face masks thats just gross

@lastdescendentofnyx3656 3 ай бұрын

Alex is a literal angel to my heart he reminds me so much of my mentor that showed me my Tallent for working on cars. The way he goes about diag the way he is just so intelligent about such a wide variety of vehicles and just seems to heal them with his hands warms my soul to the core. I would give anything to work in a shop with Alex to continue my learning from

@vbarbee1 3 ай бұрын

5:34 yep when I worked in the machine shop, visual check, then valves came out, then in the washer along with valves and keepers.

@Sipboyshawty-c 3 ай бұрын

Great job, Alex. I see this every day here in Jackson, MS. Shops charging for a fix that's not fixed because of poor diagnosis

@Tdub66 2 ай бұрын

We have no problem with you speaking mam I wish my would assist me with my many endeavors!

@antoniomarc7174 3 ай бұрын

Wow that is pretty said that a shop would do something like that to any customer period. Thank you for always doing the right thing.

@yodead369 3 ай бұрын

My guy! Love the vibe, wish more people were level headed like you 💯

@trentdawg2832 3 ай бұрын

He put a bottle of snake oil in there and robbed them for $1500…..damn shame!!!

@djjerryspringer4840 3 ай бұрын

As a young technician I really love your videos good job

@jeromebland8287 3 ай бұрын

Love the channel keep up the Great content Alex the car doctor!

@barry8462 3 ай бұрын

Thanks for being a straight up mechanic! Love your videos!

@gregcressey1791 3 ай бұрын

Nowt wrong with ur Lass having her say brother there is a saying in the uk behind every good man is a great women she is apart of the buisness just as much as you 😊 great work love the diagnosis videos n chemistry bless'ed love ❤ ( plus learnt a few tricks from ur videos as an engineer myself always more than 1 way to skin a cat) keep at it

@jimsix9929 3 ай бұрын

good call Alex a long time ago in the 1980s when small block chevys were eating cams I did one, cam and lifters it ran great but came back with a rod knock a few months later, lesson learned that metal makes it into the bearings

@UncleOodoo 3 ай бұрын

The dealer should have to give the guy a brand NEW engine for the BS work they did and lying saying they machined and replaced the head gasket. Their lying could cost the guy his engine so it should be replaced by them and brand new, not rebuilt.

@Dmodshop 3 ай бұрын

I have the same vehicle and a mechanic told me I needed to replace the head gasket. My car had a misfire on cylinder 4. I asked them if they preform a pressure test and they didn’t. I talked with a manager after that. Long story short, it was the coil pack for cylinder 4 that was bad. $180 to replace instead of thousands of dollars they were initially trying to charge me

@bradmarcum2927 3 ай бұрын

Just found your channel. Great content and I love your wife! She’s so cool and funny.

@woody95124 3 ай бұрын

Your good yougman..Good honest work * you will prevail

@SpecialAgentNoble77 3 ай бұрын

This mechanic has me grinning ear to ear... #NoHomo.

@user-qi3qf4ev5q 3 ай бұрын

❤Keep up the good job love watching your videos😊

@AlexTheCarDoctor 3 ай бұрын

Thank you for watching and supporting the channel 😃

@MistaReason1 3 ай бұрын

Good video. Those heads were not touched at all. & it’s allergy season once the dogwoods start blooming. I keep Zyrtec D on me.

@nonyabiz2777 Ай бұрын

We love to her he talk. A glorious voice for a glorious lady.

@jimsix9929 3 ай бұрын

yes Alex the last job I did at my shop was on E, a caravan for stabilizer bushings and a tie rod, I have to align it and road test it, I was in a good mood that day just put 20 bucks in it got it back when they payed the bill, just things we have to deal with

@Anon1mous 3 ай бұрын

I had one of these same Durango’s when they first came out. I got the hemi v8. Bought it brand new. Was a beautiful car but it was horrible in quality control. Several times the car wouldn’t start. Also pieces like the mirror caps kept deforming from the suns heat. Doors not aligned properly. Tow mode wouldn’t work right. Other things too which I cannot remember right now. I got so tired of it being at the dealer that I ended up trading it for a Honda. 10 years later I still have that Honda. It’s never been in the shop for anything other than normal maintenance and a few recalls. I will never buy another Stellantis product. Their cars look sexy on the outside but the actual workings are crap.

@myfastcars 3 ай бұрын

Alex. You need to adopt a few new sayings. 1. Hacks bring me stacks! (of money) & If you aint checking, your guessing! Proper diagnosis is the key to a successful repair! Love the channel and I hope that customer takes that last garage to small claims court for services not provided! Please do a follow up and let us know the outcome of this case. PS I have a 2015 Durango Citadel and its in excellent condition at 78,000 miles.

@spikeshostagetv5935 3 ай бұрын

He's the clone version of me 😅. I work on vehicles also. I love mechanic videos and it's just for entertainment

@3Stkz 3 ай бұрын

5:34 my G got the sniffles 😂 get well G #allergies

@sidewinder3434 3 ай бұрын

Great video .Thanks for sharing ,Alex .The customer should have asked If for $1,200, replacing the head gaskets ,would guarantee that it will resolve the issue of running hot. If the mechanic hesitates with his answer, I would RUN not walk away !

@AlexTheCarDoctor 3 ай бұрын

Great point!

@user-ol9hv7sg8f 3 ай бұрын

Crazy.... And I tell customers this happened all the time

@TM-qk1sj 3 ай бұрын

Saw some writing on the windshield,the problem could be that it came from auction, with the problem that why it was at the auction in the first place. Plus pentstar and whatever is wrapped around it are crap

@Ryanr2789 3 ай бұрын

Great video! What’s the difference between a stored, fault, and pending code? Thanks!

@ronniec8038 3 ай бұрын

Allergies. Damn. Just damn. Nice work, sir. Thanks for the video. * Not sure I'm tracking with you on the parts cost for replacing head gaskets. 6 to 7 hundred dollars? I don't see it.

@user-ef4ir7ej8w 3 ай бұрын

I have a 2012 dodge Durango crew with multiple misfires on 1,3,5 and took it to a shop and they diagnosed it needed a new head. They put a new head on and I still have the same codes but now it has a P219a code that it did not have before.

@user-ef4ir7ej8w 3 ай бұрын

They shop told me it’s probably the lifters. But I would think they would have noticed that when they put the head on

@user-ef4ir7ej8w 3 ай бұрын

@@CarportCarl it is a new code. They said that now it could be the lifters. My thing is would they have not seen that when they took the engine apart the first time

@daverichards190 3 ай бұрын

Yes, make sure you have some fuel in it unless it is a fuel pump :)

@marccrotty8447 3 ай бұрын

For $1,200 I will change the oil cooler, clean the intake and lower manifold ports and new coolant.

@geoepi321975 3 ай бұрын

Hi i like your channel, can you pressurize the cooling system, and watch with the endoscope if it drips coolant inside the cylinder?

@rbarr1200 3 ай бұрын

It’s gonna be hard to come up with money for an engine when you can’t even keep gas in the car.

@dp91killa 3 ай бұрын

So true 😂

@Scooter30FTW 3 ай бұрын

Shops that charge people and don't do the work should be heavily fined for this crap. I'm pretty sure the dealership I took my car to for an oil changed didn't change it. Glad I paid them 60 some dollars to put it on the lift,air up the tires,put an oil change sticker on the windshield,and reset the oil life thing on the dash.

@detreknash4505 3 ай бұрын

THAT ENGINES TOAST

@jthonn 3 ай бұрын

That is a shame, and people will still try to fix it. When they have that many miles, and have been run hot, you can forget about it. If you are a diy person and want to take a chance at fixing it, head gaskets, lifters and rockers, be my guest, you might get lucky. A good shop and a good mechanic is not going to take that risk.

@jamariowoodard281 3 ай бұрын

I only buy 20yr old cars. Do all my engine work myself. I can buy just about any car with a blown head for around $1200 or less 😂. Siblings and neighbors hating cause I got 6 running cars.

@mford1974 3 ай бұрын

What is the typical price for a head gasket job on this engine?

@richardstone5241 3 ай бұрын

My guess is the other shop threw in a can of liquid head gasket repair and ripped these people off. These people should sue and file criminal charges for fraud. Until we, the consumer, fight back at these liars, cheats and thieves this criminal activity will not stop. I suggest they also contact their Attorney General's Office which has the power to shut this shop down.

@jthonn 3 ай бұрын

I agree, at least call the BBB. Thing is, is the customer being truthful?

@realdeathpony 3 ай бұрын

Hey Alex, them FIAT Dodges keep your bills paid. I like it!

@rylordrylord7347 3 ай бұрын

I know the pain and feeling going threw engines and transmission that’s the terrible part about getting used cars it’s nearly done pretty much with the cars life span after a certain point

@worldhello1234 3 ай бұрын

That is nothing pertaining to used cars but cars in general. There is plenty of life left in used cars if the previous owner did not stuck to the typical American oil change intervals.

@rylordrylord7347 3 ай бұрын

Dropped my like ✊🏽👍🏾

@gregoryrobinson1004 3 ай бұрын

Put an eng in it as the gaskets and the lifters and cam issue . Just put an reman eng in it.

@montb3878 3 ай бұрын

Sad they do people like this

@user-sf7kl9uh7k 3 ай бұрын

6:24 The Dr performs an endoscopy, and discovers previously fraudulent activity.

@mattwernecke2342 3 ай бұрын

What causes that lifter tick?

@ChadIreland-du9zf Ай бұрын

Is there a way I can ask Alex The Car Dr a question about a dodge durango. My durango is always backfires whe. J have more than a 1/8 gas in the tank. But when I have less than that it won't back fire. Soon as the low fuel level light comes on my engine drives perfectly fine. I don't know what's wrong with it

@renj6531 3 ай бұрын

15:06 Hey Al what Cordless impact is that? Regarding that engine I know when conversing with customers you have to deliver the bad news like a detective telling a family of someones passing, but between you me and youtubenation that engine is screwed, due to its multiple issues.

@wheelchair2120 3 ай бұрын

For a penstar got lucky on that mileage

@re8672 3 ай бұрын

Custo got intake gasket and oil cooler

@DUBMANS 3 ай бұрын

Overheating problem. Check the thermostat first.

@jacobstacy588 3 ай бұрын

You sad to say I’ve seen shops misdiagnosed fuel pump because the car was simply out of gas or the relay was bad I had one the other day she wanted a second opinion on a 07 Santa fe you know how terrible the fuel synders are on them it’s got basically 2 fuel pumps it’s got a main pump and reserve pump put gas in started up I said your fuel pump works your fuel synders are bad I put 2 synders and gas in it and she was happy

@Fred-xo3ku 3 ай бұрын

1200(head gasket) charge that they never did. 😮

@AlexRoxx-le7fs 3 ай бұрын

Alex does the white lines . Sniffling , nose red , and all uppy

@AlexTheCarDoctor 3 ай бұрын

🤣🤣🤣🤣🤣 you don’t how funny your comment is to me and my wife. Because I’m always making drug jokes and messing with my friends and family… nice for someone to finally get me back!

@monterreymxisfun3627 3 ай бұрын

What are you going to recommend for the engine? Junkyard, reman or new?

@DJV94022 3 ай бұрын

Recommend would be reman from oreillys or napa..if its your rich buddy and that car has sentimental value then new from mopar ..junkyard is only fixer up or scamming the customer knowing they going to come back and your ganna be keep working on it

@mds2465 3 ай бұрын

That really sucks for the customer but those 3.6 L dodge engines are notorious for having cracked cylinder heads

@vicarod 3 ай бұрын

Dr. Pentastar 😂

@redwoodforest3572 3 ай бұрын

Good call on engine replacement. Not worth opening it up. Not cost effective to repair. Even if the heads aren't cracked (Lots of those on a 3.6) sending them to a machine shop could create other issues. If they are warped which is most likely the case then milling them flat again would move the cams closer to the crank. Depending on how much is machined off you open yourself up to possible cam/crank correlation faults. In my experience I do not recommend machining heads on today's modern VVT engines. These engines are just to timing sensitive to risk having all your hard work ruined by a check engine light that will never go out.

@blackericdenice 3 ай бұрын

Show me one video of you working on a car.

@redwoodforest3572 3 ай бұрын

@@blackericdenice And that would prove what? My post is based on a lifetime of experience as a certified auto tech. Now retired. I have absolutely nothing to prove to you and could care less whether you chose to take my advice or anyone else's for that matter.

@blackericdenice 3 ай бұрын

@@redwoodforest3572 If you didn't care what I think. You would not have lied about being a certified auto tech. I damn sure don't believe you know.

@redwoodforest3572 3 ай бұрын

@@blackericdenice Not sure why you felt you had to single me out of the blue for a being a lier about being a mechanic or my accumulated knowledge. The fact that I'm just trying to pass forward what I know makes you a joke. If you actually knew anything about today's engines and did the slightest amount of research on the topic you would see what I'm saying is valid. To quote an old phrase "You can lead a horse to water but you can't make him drink"

@Pure_KodiakWILD_Power 3 ай бұрын

Sniffle of you need to, doc, it's fine 😂 My busy season is kicking in, but I really want to drive down there to get my lifters and cam done 🤯 Do you know anybody of quality in the Philadelphia or surrounding areas?

@AlexTheCarDoctor 3 ай бұрын

I wish I could say I did buddy. I have no connects in Philly

@jimwholaver4265 Ай бұрын

Love hearing from you wife

@3Stkz 3 ай бұрын

4:59 Does combustion gas smell different from just ya normal gas smell???

@SweetTee_No_Sugar 3 ай бұрын

I’m in the market to buy a used vehicle but I’m so afraid I’m going to get bamboozled? Do you suggest I buy a portable car scanner reader?

@AlexTheCarDoctor 3 ай бұрын

Absolutely! Every car owner should have one! I got one in my Amazon store : Amazon.com/shop/alexthecardoctor

@SweetTee_No_Sugar 3 ай бұрын

@@AlexTheCarDoctor Ok, I’m going to buy the one you’ve suggest in your Amazon storefront. Thanks Alex👍🏾

@rylordrylord7347 3 ай бұрын

Glad you mentioned this

@Abel_Girma91 3 ай бұрын

Buy used Toyota or lexus from a dealership and have the carfax

@4040pmora 14 күн бұрын

That car needs a motor

@AlexTheCarDoctor 14 күн бұрын

Yes at this point….

@josefigueroa7783 3 ай бұрын

I thought I was the only one

@joshuaricks7882 3 ай бұрын

Are you gonna put a new engine in it? Am sure the customer was not to happy to hear that

@AlexTheCarDoctor 3 ай бұрын

He wasn’t happy at all. I’m not sure if he’s gonna get a new engine. He gotta come up on the funds

@3Stkz 3 ай бұрын

5:34 #TheWife got cha back.... got cha nose right and talked about the camera tool... #SheBeOnIt

@jackinbox3382 3 ай бұрын

I what to buy a 2020 dodge durango gt v6 what do u think

@2nickles647 3 ай бұрын

Don't buy. You will need to replace 4 cams plus all of the lifters and rockers assembly. At the tune of $2100.00 for each head. It's the cams that cost a lot of money.

@jackinbox3382 3 ай бұрын

Is there anything I can do to prevent that?

@kolbehughes8672 3 ай бұрын

@@jackinbox3382change your oil

@vicarod 3 ай бұрын

What's the mileage on it and can you verify previous maintenance?

@MrMan-ol4ic 3 ай бұрын

Don't

@davidbrooks1724 3 ай бұрын

He got hustled by buying it

@AlexTheCarDoctor 3 ай бұрын

It has 199,000 miles on it. That’s pretty good for a Pentastar don’t you think?

@davidbrooks1724 3 ай бұрын

@@AlexTheCarDoctor amazing . Mine cratered at 90,000 miles . 2014 jeep 6 cylinder

@Abel_Girma91 3 ай бұрын

Have you ever had to replace a Toyota engine at 200k or this just an American car problem?

@j.gtheautotech8455 3 ай бұрын

Hell yeah! People who believe they are reliable and don’t maintain their Toyota destroy them all the time

@AlexTheCarDoctor 3 ай бұрын

Excellent comment!

@AlexTheCarDoctor 3 ай бұрын

Not often, but it does happen. If you maintain the Toyota it will go well past 200k. But the problem is some people think just because they have a “Toyota” they skip maintenance and run the car into the ground. Maintenance is always key on any car. But in general Toyotas are built to last!

@Coolcalbbws1 3 ай бұрын

And with low fuel is also bad for your fuel pump 😮

@user-sf7kl9uh7k 3 ай бұрын

Yeah, and can even damage other emissions related stuff.

@DavidDallas3343 3 ай бұрын

You're wrong about the metal circulating in the engine Being caught buy the oil filter first The oil pump sucks the oil first then to the filter then to the rest of the engine. So whatever is falling down through those galleys is automatically going through the oil pump.

@AlexTheCarDoctor 3 ай бұрын

The oil pump takes all the abuse which lowers oil pressure which destroys the engine, also, I’ve seen where it scores up, connecting rod bearings and crank main bearings.im not sure how long you have been in the business, I see engines like this all the time and every so often I have to tear them down due to warranty claims. Please back up your claims I don’t see where I’m wrong

@AutoMotoMechanic 3 ай бұрын

You're wrong. Ive seen these get destroyed from metal in oil. Happens all the time after rocker getting destroyed and wiping cam. I see some debris in filter. But there is still alot circulating the system tearing up journals and rod and main bearings. Its pretty comon.

@AlexTheCarDoctor 3 ай бұрын

@@AutoMotoMechanic That hasn't been my experience. I have done many of these jobs over the years and still service some of those cars for their routine maintenance and they are fine. Now, there are instances where some of them are destroyed with metal in the oil and at that point I recommend replacing the engine.

@AutoMotoMechanic 3 ай бұрын

@@AlexTheCarDoctor happens all the time. Don't matter if you havent seen it or if you even noticed. I deal with this POS 3.6 often also. Atleast half of them I've seen have had torn up bearings/journals after rocker failure.

@shadowlord5574 3 ай бұрын

Not only is it a major inconvenience for the mechanic having your vehicle that low on fuel, but its also a good way to burn up your fuel pump, another expensive repair.

@buddyluv4200 3 ай бұрын

Lol

@cruddybanz4109 3 ай бұрын

The 3.6 is trash

@alexandergunaka666 3 ай бұрын

Idc what anyone says, he is too upbeat with his wife filming him all the time. This man needs help.

@AlexTheCarDoctor 3 ай бұрын

I don’t understand. We live in a world where if a person is happy and upbeat and happy to be around their wife, they need help? This world is getting crazier by the day smh

@alexandergunaka666 3 ай бұрын

@@AlexTheCarDoctor Blink three times at beginning of the next short if you’re in danger.

@israeltovar8884 3 ай бұрын

@@alexandergunaka666haha hilarious

@RPcropland 3 ай бұрын

It’s crazy bad allergies probably covid relate. I am seeing a lot of people like this lately! I also have it, and people assume I am using drugs even though I don’t even drink. I bet Alex head feels like a block of wood if that’s what you referring to because it’s hard to concentrate and even harder to be sociable and positive. Ain’t bad to have a wife jump in to help make the video faster without edits. Doing video editing while sick like that gotta suck if she didn’t remind him or jump he’d have to edit out all the awkward pause. Just saying cuz it’s spreading, and what comes around goes around so don’t judge.

@alexandergunaka666 3 ай бұрын

@@RPcropland What language was that you just used?

@Souls-iq8to 3 ай бұрын

Another one gone doc. Rest in peace Dodge Durango 🙏 🫡 Cause of death: misdiagnosis by fraud mechanic Customer claim: "I pulled OvEr aS sOon As iT gOt HoT"

@k9under 3 ай бұрын

Funny but if i can't fix it myself carry it to my mechanic. he have a big sign on the door if he have to get GAS it going to be 50.00 dollar fee.

@rockfordhx2768 3 ай бұрын

My pentastar I changed the lifters and rockers right no more ticking but now I got the low oil pressure code when I go to start it it always starts but it sounds like it can be low on a cylinder cause it like cranks over once then 2 times like it hesitates any info but it always cranks up everytime I changed all plugs and coils also

@jacobstacy588 3 ай бұрын

That isn’t a spark issue but I know from changing 100s the oil filter adapter housing will leak and the oil pressure sensor on back of it and will throw codes like that and sometimes will act like that one way to tell look to see if oil running down the back side of the engine or you see oil on the top of the transmission depending on what vehicle you own a 3.6 I’m not looking at it in person so I can’t tell you exactly what wrong no person can but that’s a easy thing to check it’s really easy to change you take the upper and lower intake off and you are right at it 3.6 is probably one of the easiest intakes to take off witch you would know sense you change the plugs on it and lifters and rocker arms

@rockfordhx2768 3 ай бұрын

@@jacobstacy588 it’s giving me low oil pressure code I have a 2012 200s