Brill. Tearing my hair out for two days! Why is there no mention of this in the manual? Mine just says, check gas supply. You're a life saver.

Great ! It worked ! Thanks Keith. We are off grid in the middle of France and you have literally saved our bacon.

Legend!! Have been stuffing around cluelessly for 2 hours, and after a few mins of your video I am now saved!! Thankyou very much! For others reference, on the Dometic RMDX21 model, you hold the warning (exclamation mark) button in for 3 seconds to do the reset.

On a routine ‘on the drive’ check of the caravan I found our fridge wouldn’t connect to gas. Went to KZfaq search and yours came up. Thanks for posting this and explaining in simple terms (helpful to a newbie) what to do. Fridge is now working again on gas should we need it. Happy days 👍🏼

Was stuck with a bleeping fridge …. This fixed it all!! Great explanation for a reset…. Nowhere in the booklets supplied was this explained.

Thank you very much, been very stressed out due to go on holiday with new motor home but couldn’t get fridge to work on gas, went through the reset procedure twice, as you showed on your video and much to my relief it came on, the joy of seen a steady blue light.😃 Thanks Lee.

Cheers Keith we went off grid for the first time and ours wouldn't work on gas we followed your instructions and hey ho all is well I love KZfaq ❤❤

Many thanks that just did the trick so helpful will be able to keep the beers cold at Oulton Park now 😅 and we had this issue, all fixed thanks to you 😊

After a stressful day at work your videos are always good to come home to and relax.. thank you.

Good advice about the 12 volt setting as a lot of people think it will run off the caravan battery and not when attached to the car

Keith, you’re a life saver! We had our van from new in 2019 and had never used the gas on the fridge. It only came to light when we pulled up at a services and had lunch in the van, the bleeping drove us crazy as the gas wouldn’t light. Did your simple reset and hey presto! A tip for long journeys if you’re taking some frozen foods with you. We wrap everything up in tin foil and also put 4 ‘ice packs’, the sort you’d put in a picnic cooler bag. It helps to maintain the temperature, especially on hot days.

Thank you so much, Keith! Loved your video. You are a life savior, or at least a food savior... Why is this not the first thing mentioned in the manual?!?

Brilliant. Just checked mine for 10 minutes as advised, luckily all fine. Always on hook up so never checked but auto will switch to gas if site electric fails so worth trying.

Thanks so much. Swift basecamp electric onsite went off last night and fridge would not go onto gas. Tried this morning after watching your reset and hey presto it went into a steady gas light immediately, so cheers👍big thumbs up from us

Searched google ‘reset dometic fridge’ for our new fridge and this video was the first google result, already positioned at 5:58… thanks for another great tip as always Keith & Michelle, hope you’re making lots of plans for the upcoming Northern Summer (autumn here in New Zealand, hot sunny days, heater on at night!!)

just a point about the battery symbol. These fridges are fitted to motorhomes too, hence why they use a battery symbol. Its never disconnected from the battery in a MH. Perhaps misleading for caravan owners although still valid, as if the car is disconnected the alarm is indicating no power from the battery (which is correct). Also, in case any one else finds it useful, I just had the gas error (E50) on my new dometic fitted last year. First time I tried to use it this year (today) it just kept alarming. Had gas to hobs and heating system. Switching the fridge on and off a few times and clearing the error as you showed in this video didnt get rid of it either. I resolved it by holding the purge button in for 10 secs on the gas bottle (even though i had already proved there was gas supply to hobs and heating). So worth trying a purge even if you've proved there is gas to the hob. Thanks for your videos and happy camping!

Great video . Information is better than the instruction booklet received with the caravan and so relevant regarding the battery as it could be misleading that the leisure battery could support the fridge, which obviously it couldn't due to the power required to run the fridge. 👍

Keith & Michele …..off grid???? What’s the world coming to ? Have you forsaken us for the dark side? 😂😂😂 Nevertheless…Very informative and timely Keith ! We Arrived on site here in North Wales yesterday and being warm decided to put fridge on gas as it cools quicker than mains. Our fridge is Thetford and after a minute reverted to an error with code 9 This signifies gas not staying alight - so quick on and off and try again and fridge stayed on gas . Basically air in system As ever a well put together vlog with Michele handling all the really difficult stuff with professional ease as you do the easy piece to camera Best wishes Howard & Sandra x

Thank you so much for this video. We had a power cut in the middle of Italy and I COULDN’T FOR LOVE OR MONEY get the DAMN FRIDGE TO WORK. I followed your instructions & hey presto it worked 1st time. The dealer told me the fridge didn’t have a gas function. He must have thought I was stupid or something….

Cheers mate. Worked a treat. Parked up at Jugiong Showgrounds in Southern NSW Australia. 👍

Your video has just reminded me to check as we have not used the fridge on gas but just had it in for it's first service so sure it would have been checked, but will test on next trip, its got a fault on the outside of the door anyway on warranty gets a cold patch and condensation on the outside of the door. Hope you 2 are fine

Brilliant, thanks just saved us a trip to the dealership. Nothing in manual to reset a gas lockout.👍👍👍

Thanks SO much for posting this video. I was sure that I was going to have to take our new Bailey caravan fitted with the same fridge for warranty repair… nothing about this in the fridge documentation. Ours wouldn’t clear the fault warning after a gas bottle ran out and a new full one connected. Very relieved our long weekend away rescued!

Cheers Keith. I didn't realise there is a reset function. Our longstanding gas malfunction is now sorted

Thank you very much, I just had a problem with running on gas and a reset helped. Regards.😊

Thank you very much ! The hint „reset“ was the perfekt advice ! Raimund

What a life saver -I had just had my caravan serviced, we went away the next day and every time the power dropped the 'blinking' noisy alarm went off because it wasn't working on gas. I called my caravan supplier (they promised it was working when it left them!!) and they got me messing about with the control panel to no avail. Then said I would have to fetch it in - 100 mile round trip. Anyway I looked at your Video and hey presto my fridge now works on gas. Why isn't this in the manual and why didn't my 5* service know about it ??? Come on Swift!!

Thank you so much!! You really saved us with this video! Insane but true is that this information is nowhere to be found in the users manual. Again, thank you!! We are so thankful for this video. ❤️

Hi Keith , thanks for that information not seen it anywhere else wish we had known about it when we set off on our seven month retirement tour of Europe last year , our fridge smaller one to yours would not work on gas the whole holiday. 😎😬👍

Thanks - just got our new motorhome and came across this very issue while playing. And it worked!

We've never used our fridge on gas so just tried it and it wouldn't work. Did what you said then hey presto it all fired up. Thanks Keith & Michelle another fantastic informative video. But then again we wouldn't expect anything less from you guys. Love to you both Xxx

Great video, just worked for me with my new Van on day 1 of holiday in France! Many thanks

Hi Keith and Michele Another good informative video never even given it a thought about running the fridge on gas as you say I always leave mine on auto . so tried on gas today all works fine so after running it on gas for 10 mins I then switched back to auto and ran that for about half hour on electric . Then got thinking let’s see if it auto changes to gas if electric power is disconnected the auto symbol on fridge changed to gas could hear the sparks to ignite the gas but then fridge went into alarm . With the gas symbol flashing and gas not igniting 🤔 took fridge off auto and manually pressed on to gas fridge ignited and gas started up . Will have to mention this when van goes into have its service week after next . Keep up the good work guys all the best and another great video that ain’t making me spend all of Hazel’s house keeping money 😂😂😜😜 See you guys hopefully soon Mark and Hazel

Thank you so much, we have had this problem on our van, tried everything about to call an engineer. 👍

Worst thing they ever did putting electronics on a fridge the electolux I had went for 30 years With just one thermocouple replacement,no flashing lites or beeps to wake you up . progress I suppose thanks for the info

Hi Both Thought I would just let you know that this Video as proved helpful, Easter weekend we arrived on site and electric was paid for on a card that you have to purchase separately! Whilst waiting for the owner to arrive with these cards the auto tried to connect the fridge on gas and you guessed it ERROR 🥴 like you we use our van on hook up most of the time. I found this video and tried the reset today and hey presto we have gas power on fridge!! Thank you

Thanks for this! Just fixed my fridge! Awesome!

Thank you so much for the video, followed your instructions and it worked a treat. 👏👏👏

On site in a our Motorhome, this just saved me from getting moaned at from my better half. Thankyou

Really helpful video that’s enabled me to fix my fridge when it wasn’t working on gas 👍👍👍

Thanks from Sweden. The reset button save our day...

Thank you from Aotearoa New Zealand! You helped us out.

Thank you for thr educational video!! ❤ stranded in the mountains with a fridge that wasn't working. You saved me a long trip, lots of money aswell. Do you have a book you recommend for rv knowledge??

Good tip about checking fridge temp Keith, yes we have had frozen tomatoes 😂

Keith , Your the man 👍 Thanks for reset info

Great video thx a lot

Great video as always. We do quite a bit of off grid caravanning, probably around 5/6 times a year ( due to my hobby) so haven't had this problem probably because of this as you said Keith. Nice to know what to do if it ever happened.

Perfect. We have the same fridge, will hopefully save making a call to the dealer if we get the same issue 👍🏻

Enjoying your videos down here in West Aussie.....but just a point you made Keith about 12v (car input) operation....I dont know if the Dometic "ice cream cookers" over there are different to ours, but on 12v the fridge runs unregulated via the panel controls. This is because as you travel you go up hills and down, twist and turn and these inclinations turn the fridge off and back on ( only like operating on level ground), so no requirement for panel regulation. However here in Australia, travelling across places like the Nullabor Plain, hundreds of kilometers of flat road, constant 12v fridge feed results in lettuce and cucumber popsicles, so we are aware of this and physically turn the fridge off for a while, depending on the ambient temps in the van, then on again. I have actually installed dash board switches and relays to enable the drivers to do this whenever they wish ( or remember.....remember what?) Because of this, the majority of newer vans and RVs are fitted with 12v compressor fridges (no gas at all) and operate according to the panel settings.....Just FYI....keep up the good work.....Cheers.

Thanks Keith, come back to caravaning we miss you, step away from the dark side MH. 😂

Thanks, it works👍🏻

Great video. Really saved the day for us. Thankyou 👍🏻

Handy to know, cheers guys 👍👍👍👍

When we go away, we put the fridge on battery when we collect the caravan from the storage yard. We put our food in it along with two 1 litre bottles of water that have been frozen overnight . This helped to drop the temperature of the fridge quickly and when you arrive to site after a long drive you have some ice cold water ready to drink as it will have thawed a bit

Useful information . Thanks for sharing

Thanks for sharing, I haven't had the problem with Gas (yet) usefull to know the reset procedure should it happen.

Thankyou, Just about to leave for 2 months in the Alps and when I unplugged the hookup his same error happened. We've been away in the van using gas for the last 3 weeks and just popped home for a 4 day turnaround so left the fridge full and on 240v.

Thank for the video save my bacon. And milk spent 30 min trying to light till watched your video

Epic save. Thank you!

It worked thank you

Expert tip thank you.

Thanks mate. Reset did the trick

Thanks for the great vídeo!

Always amazes me how COLD these fridges get lol ...ours is well over 20 years old and still gets mega cold x

Thanks Keith problem solved

Many thanks for that, nothing in literature about it, god bless youtube 👍

Brilliant - problem sorted😊

you sir are a legend. that reset just ended 90min of head scratching haha thankyou

Great tip, thanks for sharing👍Mark & Coral

Good knowledge there don't know about that thanks

Just found this very useful as my new to me 2020 swift eccles decided it wouldnt work on gas beep beep beep very annoying as have been trying allsorts before i contact the dealer and say its broken all for them to say oh jsut do this haha

Nice one nice and simple

Hi, how good did you find the freezer. We have ours on high but it isn’t cold cold

New MH owner here and getting to grips with out Dometic 3-way Fridge. Re: AUX-STARTER-GAS, I keep reading that the fridge will not run on 12v unless engine is running. Why is the AUX 12v needed at all ?

Would a Dometic rm 3663 to rm 3863 fridge have a reset switch? if so where would it be located? This unit is in 20 year old RV and is in Mexico.

The plug in stands for 110/120 AC current. The battery stands for a 12 volt power supply that probably feeds through a converter. Also, a height number of campers are pulled by a pickup, not a car. I think the battery only stands Defoe 12 volt power.

Many thanks for the advice. Funnily enough last night when hooked up I was woken at 3 am! we have the same fridge as yours and the triangle and battery icon were lit and bleeping. [error code W06 - dc power not connected]. so completely miffed, we drove home, where I switched the fridge on with the engine running, still connected. All was ok. Then disconnected the car and tried gas. All Ok. Then tried electric 240v - all ok. Can you tell me what the problem was please?

Do you know if there’s a lock on the fridge? So you can lock it when travelling?

Hi, I ve problem with my dometic is working on gas only if the caravan is plug in, do you have any tips? Or something that I can check?

We have the same fridge in our motorhome just a month old Fridge will not get cold on electric or gas been on 5 days Only at night the triangle 🔺️ warning comes on 2 in the morning I tried the reset and took all fuses out refitted still no joy fridge lights up not getting cold Does your freezer department get cold May have to book in in at the dealer for repair

Just had this problem and were told to press the triangle button, not the off button. Also told to wet your finger because old people have dry skin !

Im finding that our fridge on/off button has to be pressed extremely hard for it to switch, where as the mode and button is a soft touch. Any ideas on this?

Can I please ask you a question which has been bugging me for a while! Why do they say or use the word DOMETIC?

You have no pictures

Epic save. Thank you!