Omg love your vids

I’ve worked customer service for years and the customer is not always right. I understand exercising all options to make the customer happy, but when someone is being disrespectful I think it’s our duty to call them out. If not, we are saying it’s ok to have someone walk all over us and that definitely ain’t right.

When the word pain flashed😂😂 maybe the first time i saw him messing up (but sorting it down later) 🤣🤣 totally love your videos! ❤

That "customer is always right" saying is outdated and wrong. It came from a time when people weren't entitled pricks. I think your employee was 100% right to stick up for herself and the store.

I work fast food as well and you are 100% in the right here. There is a difference between "the customer is always right" and being disrespectful. They are right when it comes to how they want it made. Being disrespectful is a completely different thing. Also here is an idea, Point without touching the glass!

I learned recently that “the customer’s always right” isn’t referring to individual customers and their opinions, it’s about supply and demand. It’s like “if people don’t view your product as worth buying (aka ur not getting sales), then they’re probably right” it wasn’t meant to be an excuse for Karen’s

You were no way wrong, flipping fast food workers get treated like crap a lot and 63% of the time they cant do anything about it, so its nice to know that someone actually did something about it instead of going like “oh, im sorry” because fear of getting in trouble

Although I am a kid, I agree with you! The customer should respect you and your coworkers wishes!

Workers need to call out customers more often

Milo, have you ever gotten annoyed at a customer only to find that they were right?

Me who touched glass twice last year: I did the impossible.

*That customer was like “I misssed the part where that’s my problem.” BROOO sooo disrespectful!*

The customer was one hundred percent in the wrong. It’s completely reasonable for you to ask them not to touch the glass. If I had been touching the glass and someone asked me to stop I would genuinely be apologising for it. That guy was either in a bad mood or just a d head

“Don't touch the glass.” *Karens:* “I'mma pretend like I just didn't hear that.”

I felt the Pain when the toppings came off 😂 and no u were not wrong at all. Love ur videos btw ❤

You and your employee were 100% in the right in my opinion. No further explanation needed.

Love all your funny stories

In my opinion: the customer is not always right, because no one is always right. I wonder who even came up with that. Although you shouldn't fight back with the customer, that customer was given simple instructions and she refused to cooperate. You wouldn't go over your relatives houses and just destroy their area for no reason would you? You shouldn't do it at a public place either

Keep up the good work whoever is watching this have a good and blessed day! Love u milad! ❤️❤️

I had an almost identical situation happen when I was managing subways. After an identical conversation I went to the back to get the cleaning solution and told the customer I would not ring them out until they wiped their smudges off our glass. It's one thing to make this error as a customer if you don't consider what it is you're doing but when you're politely told not to and why there is no excuse for being a complete ass.

People who disrespect service or retail workers have never, ever had to do those jobs themselves and it always shows.

“I’m just trying to make it easier” *Making it harder whilst fighting with and not listening to the employees*

I mean the glass is supposed be cleaned regularly regardless, but if a customer is giving you an attitude about it, than yeah probably stand your ground. Probably leave a box of gloves for the glass touchers

As soon as I read the title, I knew exactly what this was about. Had to regularly clean the McGlass throughout the day because so many customers touched it and it would give the impression that we didn't clean the store, even though it would be cleaned multiple times a day

Pain 🥲

2:07 I laughed so hard, I am so sorry Milad! That was unexpected but so relatable :D

as someone whose father owns some subways, cleaning the glass is pain

Love your videos

I find an issue in general where customers can be extremely rude and disrespectful and if the employee doesn't just take the abuse, they get fired. Like the scene in Detriot: Become Human where if an android defends itself from getting beaten to death it's basically suicide by cop.

Even a 2 minute video can bring you happiness kind and love!

As a current subway worker, I can understand the pain of cleaning the glass and the customer is not always right yet I am forced to follow my manager's instructions, Milad, you are I the right.

Ya should have yelled at that man like there’s no tomorrow. Oh, and make him pay 7 cents extra

Milad is the best subway employee/ KZfaqr out there keep up the hard work!!🔥♥️

i strongly disagree with the saying “the customer is always right”. i work in a restaurant and i have people claim something is on the menu or along those lines, when we straight up never sold it.

Omg your videos are amazing

I literally have over 20 of your videos pulled up ready to watch. I love your vids!

Appreciate milad while he is still posting ❤️

We can all agree that Milad never disappoints us with his content

You have SUCH HIGH AMOUNT OF PATIENCE like I am also a subway employee and cleaning that front glass is pain in the ass

I’ve never wanted to go to subway because I was afraid that I wouldn’t like anything there… until I started watching you and found out that you could actually pick what you wanted to be on your sandwich. I’ll definitely have to go sometime.

Haha sometimes I bring my cousin into stores and they press again the glass and steam comes from behind their masks and its so interesting to them like no honey please it's for sanitary purposes

as a customer who LOVES subway, i never pointed at something and touched the glass, mostly because of covid but also because i understand the struggle people go through from cleaning the glass since i clean my parents' cars and the glass collects dust and smudges so quickly. i also feel that u and ur co-worker did the right thing by calling the guy out since, again, its a pain in the butt to clean. support from dubai ;)

This is true of office jobs too. When you are at my desk and pointing to something on my monitor, DO NOT TOUCH MY MONITOR!

I’d definitely call that guy out for touching the glass, especially after I kindly asked them to.

As a chipotle employee, sorry about that experience, but seriously people smear Their body all over the glass and put their hands all over it

Millad is the best person on yt change my mind

I love your videos

I really love your videos and the best is that they made my hungry.🤤

Now I'm glad you brought this up because I've been waiting to talk about this for a hot minute, I'm a sandwich artist and it really boils my blood when people touch my glass, why would you want to touch something that others dirty fingers has also been on? Not to mention, yes, I have to clean it... EVERY... SINGLE... TIME... I've literally had a man put his hand on my glass and LEAN ON IT WHILST TALKING TO HIS FRIEND?! I'm... uhm... thanks for the smudges I guess? I've given up on putting up signs because sometimes people don't even care... It's a pandemic people... come on...

It‘s absolutely ok to ask politely not to touch the glass. But the the chipotle guy is not right for yelling.

you are in the right plus i love ur vis

Your videos are like the best thing ever

Mustard making a sandwich is making me hungry

I would've said after "why should I care, I just want my sandwich" : You should care because we are the ones making your sandwich, if you want a sandwich then you follow the rules. Simple really. Also, incase not being a jerk isn't enough for you to refrain from disrespect workers of the food industry, if you're in a... less reputable place or deal with less reputable people.. in their eyes it would be a darn shame if someone were to.. *alter* the ingredients in your meal if you catch my drift, heheh. And by that point you totally deserve it, just don't be a jerk and you'll get what you want.

i love your vids

Love your vids magid

😂😂😂

I always see little kids putting their faces on the glass at restaurants and it really bothers me 😩😩

You wer so rightI would be so mad that costumer love ur vids!

I love your videos keep it up bro

A few months ago I was in line at Subway for lunch, and it's masks required, about 8 people in the store all in line with masks and keeping spaced, being normal functional humans... except for this one guy in front of me. No mask, had that smug "mention it I dare you" look on his face that made you wanna crack it. He got up to order, was leaning on the glass with his full hand the entire time, periodically sniffing and clearing his throat with his other hand. Sadly this is Canada, no one said a word.

I worked in an Italian for like six year. Started when I was 19. It was a cool job, the bosses were two older Italian guys, we had a liquor store down the street and would get beers at the end of the day. We had lots of laughs and good times there. When it comes to the glass, I hated cleaning that glass as the display cause was fucking gigantic and took 20 minutes to make it spotless. Most of the time it’s kids that poke the glass and make a mess, but it’s the fault of the parents for just standing there like fucking idiots and not telling their kids to stop making a fucking mess. So what I would do Is I would grab some paper towels, the bottle of windex, give it to the parents and say “could you have your son/daughter wipe off the fingerprints they made on the glass please?” They would always oblige and have their shitty kids clean up the mess. Never had a problem, and I didn’t have to clean their mess haha.

that pizza slice that u messed up on just made me die lol love ur videos

The customer's always right Me : not in my shift your not

I feel bad for people who have to clean the glass lol

Well, as a citizen of Canada, I say that there’s also another thing about not touching the glass, it’s the germs that can spread when you touch multiple surfaces, there are so much germs around us so when someone asks you to not touch the glass they just want to keep their environment clean and safe, also, it’s a pain to clean it, so don’t touch the glass.

That man is the definition of radioactive honestly

Dude I lost it when the toppings slid off that pizza, that hits all the right bells for me and I've had that exact same thing happen to me when I used to work at subway

when the toppings got carried by the slicer… i feel you man

I always point at the item because I want to make sure they know what I'm saying, but I've NEVER touched the glass because I'm always afraid I'll get in trouble 😅 Also, "I can't say that myself because I'm afraid" pretty much sums up every experience I had in retail when I called a manager over.😂

When I worked for Apple, they taught us about the platinum rule: “Treat others the way they want to be treated”

Milad you are the best keep it up man you are soooooooooo good

That pain tho........, also u were right for calling out that inconsiderate person.......😅😅

the subway that I go to puts the chip display in front of the glass so it prevents customers from touching the glass

Dude. I think I could not be as chill as you. "Oh you want to touch the glass? How would you feel like if I were to **slips the glove off** idk touch your food?"

no man your co worker was right if some says dont touch you should not touch i say it because one day i went to a subway when i was a kid i touched the glass by to point which one he said dont touch the glass and i took my hands off. thanks man love your vids

U could just see the pain the way he’s standing

The google website : thinking its stating some facts Milad : WRONG WRONG WRONG!

I use to work for a 7-11 for 10 years. I would get all kinds of customers like that. Sometimes you do have to choose your battles. My boss had this thing she would tell new hires. She expect us to be nice to customers but, do not expect us to take crap from them either. There is a fine line of "the customer always being right" and customers just being rude or a troll. We walked that line every day. There is times I am forced to pull the customers stuff off the counter and tell them to go somewhere else. There is times I pretend what they did was not real and just let it be. I understand where you coming from on that.

I was taught by a high school teacher that: 1. Customers are always stupid. 2. Your priority is to save customers from themselves. 3. Good ideas don't die, fortunately bad customers do.

You don’t know how many times I go through this.

Your videos are strangely relaxing to watch.

I understand that feeling as a food server at a school its a pain to clean something you just cleaned

The customers always right is one of the worst rule I’ve ever head. People who are being stupid deserve to be told that. I will stand by it.

2:00 Advice on the Pizza cutter - Start at the middle of the pizza, go one way, then back. This usually prevents dragging the cheese.

Dude y'all was 100 percent right

Margarine you and your coworker were absolutely right. We should normalize that. Normalize fast food workers being human beings who have to clean stuff so we should all treat them with respect!

Total pain at last part 😭😂

You are right if they are disrespectful call them out

you were not wrong you asked nicely and he didn't stop

You were absolutely right

Not at all, if he wasted 10 minutes of employee time, you should have charged him extra. You are also 100% correct that it sounds like he wasn't raised by decent parents.

people who touch the glass at these places i personally find kinda gross, you were in the right for calling him out also, you have great content keep it up!

You can point without touching the glass...I do it all the time.

You have to cut through a pizza with a back an forth motion ( still going forward with the full cut ) so the toppings stay put.

I use to work at a grocery store bakery and kids would literally drag their faces across the display case glass

Customers are 100% not always right. People need to get this in their heads.

"Why Should I Care?" Me: **agressively touches his face without gloves**

i've been talking shit back to customers all the time, never considered for a fact that customers are always right

I think that if an employee tells a customer not to do something, the customer should listen. Your co-worker was very right in getting mad.