Troubleshooting and attempted repair of a HP Envy touch PC found in the dumpster. UPDATE: NO, it's not the RAM or the graphics card, have tried that. Forum: www.eevblog.com/forum/blog/dum...
Пікірлер: 685
@FanaticalRK6 жыл бұрын
remove the mxm card. will force it to use the integrated. something might of forced current through the monitor into the gpu, or the gpu could of melted its solder balls as that is a piss ant cooler for a desktop CPU and MXM gpu..
@Eken-Eken6 жыл бұрын
That is what i thought as well. The internal GPU wont run when thers an external one. and if that reports ok internal but doesn't output (might even prevent the back-light from switching on) you still get black screen.
@88djdmepfdnkjf946 жыл бұрын
pull the ram to test the buzzer, aio usually have speakers and it pipes the buzzer to them. in the rare case it doesnt have int speakers connect the audio out.. secret usb is for the wireless kb+mouse usb dongle its a normal port.
@DExUS56 жыл бұрын
I agree with that, removing the VGA is the logical next step (also checking the RAM in other PC will be a good start)
@DavidScheiber6 жыл бұрын
Yea was just about to comment that, it won't use intigrated graphics unless the mmx card is removed And he wouldn't hear any beeps or get any error codes because the GPU has it's own bios and the computer wouldn't care if that part wasn't functional
@HW1099Tube6 жыл бұрын
could have, might have, not of
@fuentescgabriel6 жыл бұрын
There's a buzzer label next to the vertical crystal. Also, test the ram modules on other machines and check the voltage on the CPU VRM. Optical drive seeking and the fan working doesn't mean a working processor or a booting machine, because the power button and fan control are handled by the LPC bridge chip. The optical drive seek is made by itself when power applies to it so doesn't need the sata connector.
@SproutyPottedPlant6 жыл бұрын
Gabriel Fuentes LPC bridge chip? I may need to Google and learn about that one, agree on the seek behaviour.
@fuentescgabriel6 жыл бұрын
Knuckles the Echidna also known as SuperIO
@Emma__Smith6 жыл бұрын
not a buzzer. thats a cap. pause at 10:29 you can see the voltage ratings for the cap
@fuentescgabriel6 жыл бұрын
Brett Smith 8:26 buzzer LABEL. There's no buzzer, just a LABEL. You can put an oscilloscope and see what's going on.
@billslammedman2 жыл бұрын
@@fuentescgabriel or keyboard controller IC I think, as well?
@SverigeKodar6 жыл бұрын
UMI input wont work as long as there is a dedicated graphic card connected. Also check for bad memory sticks. If all else fails, go back to basic. Disconnect anything non-essential, keep only power, ram and the monitor connected basically.
@gregagostini1196 жыл бұрын
Typical fail point on these machines is the GPU. The onboard card voltage regulation tends to fail if the machine is subjected to an overheat issue.
@kodiakandgrizzlybears37876 жыл бұрын
Overheating is a huge issue with HP notebooks and PCs (all-in-one computers included)!!
@Laptech76 жыл бұрын
I get these machines all the time and they suffer greatly with heat and im 99.9999999% Its Killed the Graphics card but i believe ive have had 1 or 2 before with faulty Ram/slot. The Backlight is logic controlled and when it passes all hardware tests it then initializes the backlight and LCD, with the card being dead it wont pass and thefore wont turn on backlight. If you wish to use the onboard graphics you MUST remove the MXM card and not just swap headers as bios detects the card in the slot and disables the onboard.
@dragoonpreston36 жыл бұрын
Looking at the heat pipe from the GPU it doesn't surprize me at all.
@Laptech76 жыл бұрын
If its got a HP badge it will more than likely have thermal issues and a self distruct 2 weeks out of warranty, DV series of laptops springs to mind amongst a long list of others... Power no display on a HP = graphics failure nearly always, Their thermal solution is bare minimum from new and after time with dust build up it just pushes it over the edge and boooom dead GPU, worst combo in the world has to be a HP with an ATI Vision chipset, When i get handed that to fix i just laugh and put it aside for another day and fix something else i wont see back 10000000 times with the same fault.
@shana_dmr6 жыл бұрын
It's joy of all in ones. "Let's put 77 W TDP desktop CPU and semi-decent GPU in LCD TV case, I'm sure it will go fine" ;) Only reason they have a reasonable lifespan is that they are bought mainly for office use (as they look cool and professional according to management) and just run a web browser and maybe Microsoft Word.
@billslammedman2 жыл бұрын
@@Laptech7 I bought mine all used, only a DV6500 with Geforce 8400GS was faulty, Dell used GPU discrete is much more prone to issues in my experience
@billslammedman2 жыл бұрын
@@shana_dmr keep the cover off and a fan on the hardware, mine are actually working fine, all used; C450 Lenovo, Dell 9030, 2020 and 6000 Pro Core2 MXM HP, also a week before, I bought another Lenovo M73x iirc, the 9030 matches CPU closely or exactly with Haswell i5 at 3Ghz
@pufferfish01016 жыл бұрын
If you suspect a dead back-light you can always try shining a bright torch on the screen
@legojacobr6 жыл бұрын
pufferfish0101 i have a feeling that you had not finished the video when you wrote this
@sikkepossu6 жыл бұрын
It doesn't work for all displays. I have one HP laptop in work which screen backlight is broken and you can't see anything with flashlight from it.
@zer0b0t6 жыл бұрын
I doubt the backlight board is bad, most likely a video card issue
@sikkepossu6 жыл бұрын
Nope. It works just fine with external display.
@EscapeMCP6 жыл бұрын
Use a laser instead of a torch.... you can see stuff easier (although you have to know where to expect stuff to appear on screen due to the laser beam's size).
@WhittyPics6 жыл бұрын
It is an HP. Put it back in the trash where it belongs.
@jonathan_herr6 жыл бұрын
I snagged a decent HP Probook from the dumpster and it works like a dream..
@srfrg97076 жыл бұрын
Dennis W My HP85 still works like a charm though. Just a few issues with the tape drive from time to time...
@Landrew06 жыл бұрын
oh helpful One experience is not a trend.
@rexczi62996 жыл бұрын
HAHAHAHAAHAHHAAHAH this made my day, had a HP before this pc, $600!! what a scrap of trash!!!!!!!! didnt even mind selling it so just scrapped it for parts!!!!!!!!!!!!
@RoughJustice2k186 жыл бұрын
ACER is garbage nowadays - the "Predator" desktop towers are shit. HP is OK.
@ZylonFPV6 жыл бұрын
9:00 - I love how you tell us it’s booting into windows.. right after you tell us the hard drive has been ripped out 😛
@M0UAW_IO836 жыл бұрын
Take the MXM graphics board out and then try the integrated graphics.
@colibrimecatronic99226 жыл бұрын
11:44 Shouldn't the board sense when you connect the screen to the integrated graphics and switch off the MXM board?
@chuck25016 жыл бұрын
I'd always reseat the memory and CPU, I'd also alternate the RAM sticks in case of failure.
@EscapeMCP6 жыл бұрын
Weird PC problems like this are usually the internal PSU. I've lost count of the amount of weird problems like this I have fixed with a PSU swap. Nothing standard in here though, so Dave can get his EE hat on and fix it (has anyone said swap out the caps yet?? Do I win a prize for being the first??).
@M0UAW_IO836 жыл бұрын
No, the presence of the card is what's detected. It also occurs to me that the HP Touchsmarts were really picky about the PSU used, they would at best flash an error sequence and display a warning on screen but refuse to boot, at worst they'd do this sort of thing and just act dead.
@andygozzo726 жыл бұрын
first thing i'd have done is changed or tested the ram...
@SudosFTW6 жыл бұрын
the center pin is for Dallas 1-wire communications in laptops that support it-- some cheaper HPs don't care. the GPU probably failed. remove the GPU MXM card and try the internal video.
@djunia4u6 жыл бұрын
HP is using voltage on center pin to detect power supply, 1-wire is used in Dell's PSUs.
@parvatkishan38506 жыл бұрын
Sudos actually Dave did a video on that 😅 kzfaq.info/get/bejne/r7aUmKSclp26qac.html
@flaviorocha34476 жыл бұрын
Yes, probably the ATI chip just failed, witch is common in this series of GPU's, but the computer still detects it and tryies to boot the MXM GPU up and gets stuck at Video Error in the BIOS. Removing the MXM module will force the computer to boot the UMA Intel GPU, and that would probably not be dead as well.
@Audio_Simon6 жыл бұрын
Just what I would bee trying. Some systems simply won't boot with the screen connected to the built in graphics adaptor when a separate gpu is installed.
@linagee6 жыл бұрын
Holy crap. There are diagnostic cards in mini PCI-e form factor that show you boot codes. This would be invaluable for this sort of "no boot" troubleshooting. (To see what stage it fails.) I noticed this computer had a mini PCI-e slot populated with a wireless adapter.
@sethstuff6 жыл бұрын
The little odd-man-out USB port is for the wireless keyboard/mouse receiver. It tucks in the back there under a panel so it's easily swappable but not hanging out where someone can snap it off accidentally.
@RonLaws6 жыл бұрын
Dave, Remove the MXM GPU Card and plug the monitor in to the built in port, the BIOS will always default to the added GPU if detected and present, it may be that the card is seen but not functioning correctly. Also you can verify if the computer is reaching any kind of on state by plugging in a USB Keyboard and checking the numlock.
@LuisTeixeira6 жыл бұрын
Hey Dave, it is possible that the PC is not fully booting due to the PSU not identifying itself (it is the purpose of the single wire bus that goes in the center pin of the DC jack). HP and other manufacturers use this approach with their PC's (especially laptops) to make sure the right PSU is being used with the device.
@Tedybear3156 жыл бұрын
This on some machines (Did this on a 'dell' all in one last month) can be disabled. If it gets into bios there's usually a setting to disable the check.
@shortymtb6 жыл бұрын
The only machines I've seen this on are laptops, which still boot they just won't charge the battery using an unknown power brick.
@EscapeMCP6 жыл бұрын
And they run at reduced CPU speeds. Yet another reason to avoid brands like these!!!
@RichardHeadGaming6 жыл бұрын
The center pin is voltage data between MB and power adapter.......
@sergiobeltrao5 жыл бұрын
If that was the case it will give him a warning. No video is something else.
@thekaduu6 жыл бұрын
It's about time you get some crap from the dumpster like the rest of us... :)
@generalhumanist53346 жыл бұрын
thekaduu Indeed. Better than anything I'll ever get...
@CH_Pechiar6 жыл бұрын
The word "attempt" is missing from the video title. I feel like I wasted half an hour..
@bsvenss26 жыл бұрын
Same here
@FindLiberty6 жыл бұрын
Yea, ATTEMPT missing from title. sad
@Ybottms6 жыл бұрын
well you can read the description ! in dutch I would say you are a azijnpisser.
@CH_Pechiar6 жыл бұрын
You must take into account that many people watch these videos in different devices other than computers where the description is not visible, so, I still back my first comment.
@OGsploorp6 жыл бұрын
yeah and in dutch we also say 'hou je mond het is gewoon nog steeds een soort van clickbait, scheetkip'
@punker4Real6 жыл бұрын
pull the mxm card
@qlum6 жыл бұрын
To elaborate on this the pc will only output its diplay on the MXM card so moving the connector had 0 effect even if the gpu is at fault. If you remove the card the system will often just fall back to the IGP thus possibly output something on screen if you remove the card.
@PhuketMyMac6 жыл бұрын
Agree with that! Another crappy GPU from Nvidia or ATI must be the fault. Remove the card to force the Bios to use the internal graphic processor.
@miawgogo6 жыл бұрын
"Im sure its booting into window" It cant, the hard drives gone
@miawgogo6 жыл бұрын
And i couldnt see a on board SSD for it
@matthewghali29876 жыл бұрын
that confused me too...
@superslammer6 жыл бұрын
He doesn't understand the terminology at all. Even if anything was working, it would have been the POST. I think its just garbage. It needs to be salvaged for parts and the rest tossed :)
@funkyironman696 жыл бұрын
I'm pretty sure Dave knows what POST is haha
@superslammer6 жыл бұрын
You can know all kinds of stuff about electronics and still not know much about computers. The two are not mutually exclusive.
@nickbruns41546 жыл бұрын
GPU dead. That's common on these machines. I had one with a GeForce Go internal card and it died. The thermal management for these can be lacking under high loads. I checked the price for these replacements even used pulls, and it's cheaper to buy a new machine than to replace it. It would be better since you got it free. Thanks for showing us how to troubleshoot this!
@dannygrob6 жыл бұрын
I fixed the same model by flashing the BIOS rom on the EEPROM chip on the motherboard with a BusPirate, should work here too. Could be some easier way, but that's how I did it.
@pesho99716 жыл бұрын
remove the MXM gpu and switch to UMA LVDS it should work if the external gpu is toast
@larrywildman43816 жыл бұрын
I agree.
@johnrubicon86586 жыл бұрын
It may well be that the bios is corrupted as some have commented. Last year, I found a Dell 27" i7-3770S AIO touchscreen 16GB without the hard drive but with a spare motherboard and a spare power supply. On the net, I found that people were complaining about the bios. So the first thing I did, was to find a bios for it. Instead of removing any of the bios chips, I piggy back to the first bios chip and was able to programmed it. After that, I pushed the power button and the system turned on. I added a SSD, re-installed the OS and I have been using it since then. I re-programmed the bios on the spare board but have not tested it or the spare power supply - I guess that they are probably okay. So it basically cost me a SSD since I already had a cheap programmer (not as nice as the one that you I believe you had on one of your videos) and a little time to get it working. So that lump of coal you have, may well turn out to be a diamond. :)
@BritishAdam6 жыл бұрын
I really hope you do a followup for this. I'd love to see you bringing it to life.
@EpicBr0 Жыл бұрын
Taking an EE approach rather than an IT approach, love to see it!
@redneckbryon6 жыл бұрын
Did you put the CMOS battery and jumpers back in their correct place??
@ruedogs6 жыл бұрын
would the lcd image drive board not have master control of the leds so if that has failed it would explain the leds with no poweron drive signal and would explain the no image when backlight is overridden ???
@erniesdeck75506 жыл бұрын
Love to see a new dumpster dive-troubleshoot video... Always entertaining!
@SianaGearz6 жыл бұрын
Except no troubles were shot. :(
@jabenson006 жыл бұрын
Does your generic barrel connector have a third wire for the sense wire? I have an hp ultra slim that the power supply went out on that has the same style connector. Not wanting to spend the money on a replacement, I used a brick with the same power output as the oem, used the original connector and just sliced in the sense wire to the positive and it worked.
@jaykoerner6 жыл бұрын
The pin in the middle of that power supply connector doesn't pass current, it's just a supposed to have a resistor between it and ground to validate that it's the correct power supply for the device, all of the power goes through the inner and outer sleeves of the barrel connector.
@sebastianlarrivee44006 жыл бұрын
Did you try reseating the ram? The all in one unit I found on the side of the road wouldn't boot until I reseated the ram in it.
@ytrewq67896 жыл бұрын
As an experienced IT professional, I could not help but have a good laugh at this episode!.
@dhpbear26 жыл бұрын
Re-capping perhaps? Are there any Won Hung Lo caps in an HP?
@televisionandcheese6 жыл бұрын
For everyone who is saying to pull the mxm card, I really do not think that this is the issue. If the card was faulty, the backlight on the LCD would be coming on by itself and then not doing anything. It looks like just the screen panel isn't putting out a picture at all, not even asking for the backlight board to put on the backlight. Maybe the lcd tcon thing board is fried or something, I would expect the backlight to be coming on for a second if the video card has broken. I'd find a pin out for those dvi connections and create my own dvi cable for the back to test it and then probably turn it into a not all in one pc
@broekspijp416 жыл бұрын
No Dave, you didn't repair anything, you just took it apaaaaaaart
@jw50314 ай бұрын
That mysterious down-facing USB port was actually where the dongle for the wireless keyboard and mouse these things shipped with connected. Its just another USB port, just in a spot dedicated to fitting the USB receiver.
@nickygeeksterx016 жыл бұрын
What a great vid, this looks very similar to my Acer Aspire Z5771 23'' touch screen AIO running Win7 HP circa 2012 (ugly beast) that I stripped down last summer due to excess fan noise & overheating and sometimes crashing. After spending some half an hour trying to figure out how to get the plastic back cover off... what a palaver, sooo fidley and delicate. Eventually got it off and like the HP, it is covered with shields. When all shields removed, the fan and CPU heat exhaust were all clogged with thick dust build-up, so much so, I bought a new fan off eBay & whilst a had it all apart, I upgraded the Ram, put a new CMOS battery in, and best of all, cloned my OS system to a 1TB Crucial MX300 SSD. And 1 Crucial MX300 275 GB SSD used as a Misc storage drive. Best upgrade you'll ever do to a PC installing a SSD or M.2 (providing you're MB supports M.2) When powering up after the upgrade the system found the SSD's straight away and booted instantly...no BIOS adjustments at all (UEFI) except setting the clock. Now when I boot up, it only takes 23 seconds...fantastic, and running sweet as a nut. When I put it all back, I left the shield off to the M/B as these AIO's do get very warm. Didn't touch the CPU still CORE i5. Love your channel, love the humour and sayings you come out with, they crack me up. subbed ;0)
@TheDIYGuy9996 жыл бұрын
The title says repair...
@PerfectSoundRS6 жыл бұрын
waiting for the repair
@Lasseu6 жыл бұрын
Afaik it is to be continued?
@rochr46 жыл бұрын
Yes pls repair it, I am invested :)
@flipp3d6 жыл бұрын
Fuck off. The title says "repair". If it was a troubleshooting video, it would have the fucking word "troubleshooting" in the title.
@imaginedesignbuildtestrepe95056 жыл бұрын
Repair requires troubleshooting, you low-IQ foreskin smoker. Also "repair" is a process not a result. "Repaired" is the successful completion of repairing, you dumb fuck.
@LellePrinter826 жыл бұрын
Great find, me and a friend found a similar machine a long time ago, but it was a Dell. The motherboard was busted, but it had the cpu and ram still in it. 16gb of ddr3 so-dimm and a i3 3.30 ghz socket 1155.
@billslammedman2 жыл бұрын
i picked up a skylake pavilion 560 someone bare-boned but i had a CPU from an NCR computer kiosk that was also free, but refused to turn on, by the way, even the HP 6000 Pro needs 150 watt adapter, though overkill in some regards I think, mine lacks MXM included, but the card port resides on the mobo
@myid98765436 жыл бұрын
Because of the title I kept waiting for your success! I mean I'll keep watching your channel, I didn't know about this one Probably would have watched something else had the title been better, but it might have been a video of yours because your channel is great and unique. A little like AvE, but for electronics guys, and still with the detail and charisma I know and love. Different detail and different charisma, but both you and AvE make KZfaq much better.
@ianharvey8686 жыл бұрын
@EEVblog2 here is some things to think about Dave, 1st, the center pin is usually a comms pin to the psu,,, in dell they use it to tell what type of charger, without the comms it will power but not charge... you might have a 1.8 or 3v sense line going back from the BL board to confirm its on... the PC buzzer might be via the soundcard, plug some speakers in and see if you hear anything? have you got an old usb diag device that shows what commands going around the bus as its booting, it could be a courpt bios?
@gollumondrugs6 жыл бұрын
Swap out CPU, try each SODIMM on its own, take out the gfx card. It may do something. Failing that just put it back where you found it.
@ronaldckrausejr77626 жыл бұрын
Want the camera or other reflections in the video, or without? Place a circular polarizer on the front of the lens; it's able to selectively reduce or eliminate most reflections. Makes a majority of outdoor shots look better, especially with sky or water
@MateuszJagocha6 жыл бұрын
Dave, this barrel connector might actually have three separate pins. Outside barell, inside barell and center pin. This the case for dell power supplies, where power is transmitted over internal/external connectors and center pin sends data about type of power supply
@atv-c0m6 жыл бұрын
Hi Dave, have you tried changing out the RAM?
@miroslavbencic95826 жыл бұрын
Hi Dave. Select the ram modules and tighten the rubber contacts on the modules. Then put them back and try turning your computer on! If this dishonor will be a faulty graphics, cpu or base plate.
@aodxxl6 жыл бұрын
Tactic 1: pull the mxm card , clean the contacts with a piece of paper then pull out the ram and clean the contacts with a piece of paper ( standard 80g printer paper) then reset the BIOS. Tactic 2: pull the ram and clean the contacts, reset bios , pull out the mxm card and connect display to other output. In bouth cases do not start the pc untill you completed all the steps as described. You can also test with some other ram wich you know are good. And as described by other members , the mxm card usually fails because insuficient cooling . You can reheat the chip on the mxm card at 300-340 degrees C for 3 minutes and it should be as good as new.
@greegor47196 жыл бұрын
Several models of the smaller HP all in one computers used laptop mainboards which in some cases means they are skimpy on processing power to avoid generating much heat. This ENVY looks much better than those.
@cup_and_cone6 жыл бұрын
Dave, check this out: kzfaq.info/get/bejne/nNSSibmossi-c3U.html I've also found a couple forum threads where people had identical issues, and one person replaced the motherboard and it worked, which suggests corrupt BIOS is plausible.
@matthewghali29876 жыл бұрын
well he mentioned a minute or so before the end of the video that he hadn't bothered googling for anything.. there was a step by step how-to that most likely would have fixed it but he couldnt be arsed to look
@oldskulowy59516 жыл бұрын
This seems like the right solution, but Dave does not have any washing machine in his lab ;( Only this very professional equipment for professionals ;)
@stevec00ps6 жыл бұрын
Anyone else think that 'APO' message on the multi-meter's LCD looks too similar to a negative symbol @14:30?
@Wtfinc6 жыл бұрын
Seeing a scan line is a really big tell, also the screen isn't black upon power up its gray. I guarantee its the decoder card for the LCD (Crossover board, Serial decoder) and I bet both nuts it sits behind the heat sink and the solder joints went. I noticed this on a TV I repaired and they even had it affixed in a way that there would be axial stress on the board via not level standoffs and being in the hottest place in the TV (the exhaust vent at the top) you get the idea. A heatgun may do the trick.
@DavePoo6 жыл бұрын
12:30 UMA stands for "Unified Memory Architechture" and refers the fact that the internal GPU does not have dedicated memory. en.wikipedia.org/wiki/Graphics_processing_unit#Integrated_graphics
@dwindeyer6 жыл бұрын
I think going after the backlight inverter was probably a red herring... The backlight enable signal would come from the board once it's done some rudimentary checks and initialised the GPU. A failed inverter is also easy to spot by shining a light onto the screen, you will see the LCD operating as normal but without any backlighting.
@ams7186 жыл бұрын
Dave, I would first hook up a PXE boot server to that Ethernet socket for diagnostics, then log everything and see it FOR SURE what works. Once you know that you could estimate whether it's worth the time and effort to move on with the repair. Also, in the log you might find useful information about the state of the GPU and perhaps the screen as well.
@4kays1606 жыл бұрын
I found an msi version of this the other day i5 4200s in white... the back is missing though and i dont have a power supply yet to test it, its also missing the hardrive but everything else is there...
@alexfuller31104 жыл бұрын
This video got me thinking I should try changing the Bios battery for my unit which had the blank screen of death and it worked. My unit would not even start. After dusting and vacuuming off the years of dust inside my unit I replaced the BIOS battery with a new CR2032 battery and it sprung back to life. I am so happy. Maybe everyone should try that solution first. Also that separate secret USB port is for the wireless keyboard dongle. A bit of a crazy video, but fun. Thank you.
@operator80146 жыл бұрын
A lot of people are saying to remove the discrete gpu to use the integrated graphics, but I don't see how that could be our problem. Every time I've ever seen that be the issue, the integrated/onboard video port has always been enabled just to display a message saying to switch the cables to the discrete gpu. Thoughts? Corrections?
chop chop dave with a repair vid too.... u got us all hook, line and sinker
@juanferrarishelton5986 жыл бұрын
What happens when you plug into an external monitor , VGA or HDMI?
@profa36683 жыл бұрын
Hello Mr. I have the same device that was sent to me from Europe. Briefly, it has been almost a year in the container, when I received it it was not starting, no led on the power button, no signal nothing at all. I opened it and cleaned the motherboard, now it starts up properly, the processor heats up, the rams are detectable but the problem is the display that I don't have. I have no display on the screen or with the keyboard. Can you help me do something please? some tips for me to have the poster thank you. Cordial,
@mnshp75486 жыл бұрын
my laptop done similar to this, the mother board will go, it semi boots but just sits there with lights on but no further, so sad it dosnt work because when they do they are a vary good laptop
@BradR866 жыл бұрын
I wouldn't be surprised if you had 2 or more faults present. Backlight and perhaps the graphics card. Maybe even a bung screen. It gets fun when you've got multiple symptoms throwing a spanner in the works. Having been a contractor who fixed these, I'd typically shine a torch into the LCD, and look for that familiar round HP emblem upon power up. That's your 5 minute backlight test... I have had a similar model show these exact symptoms, and I ended up escalating for replacement simply because of the economics of repairing these things. Ideally, you want to be able to pop it open, change a module, close it, boot it and sign the job off.
@Manradical146 жыл бұрын
If there is no storage device how could it boot into windows?
@count0nz6 жыл бұрын
That Secret USB port is for the Wireless mouse/keyboard. i had one of those but olddddder model at my Test Lab. Dead as a Dodo tho.
@Cyba_IT_NZ6 жыл бұрын
The usb port that's up the clacker you mean? :p
@robopwner6 жыл бұрын
Try removing the MXM card and connecting the LVDS cable to the UMI port. You could also test the processor in another system, that your are willing to part with if the processor is bad.
@Swenser5 жыл бұрын
Curious. Did you try a tv input converted to lvds
@NitroWaredotnet6 жыл бұрын
The 'secret squirrel' USB port on this series of HP AIO is for the bundled HP wireless key/mouse dongle, the machine complains if its missing. Also, typically check what the included video port actually is, on some AIO its a video OUT to connect a 2nd screen, on others its a video IN , so that the screen can still be used if the machine becomes trash.
@flapjackboy6 жыл бұрын
The really annoying thing about those dongles is that if they break, the keyboard and mouse they're paired with are essentially junk as you can't re-pair them with a new dongle.
@mrlithium696 жыл бұрын
wow is that the worst part of this type of machine?
@philevans40216 жыл бұрын
The way that line fades out slowly on the LCD makes me think the screen is knackered. And of course if that's the case I doubt it would emit any error beeps as the display isn't something that it would detect a problem with.
@LellePrinter826 жыл бұрын
As all other people says here, try to remove the mxm card, and connect the cable to the integrated graphics. The integrated graphics is disabled when a separate video card is installed.
@Darieee6 жыл бұрын
Would definitely love to see a followup on this
@Mr.Unacceptable6 жыл бұрын
I have the power brick for that thing. I go to second hand shops and buy the entire box of power bricks. 19.5V 9A It's even an HP. This thing would drive me crazy. A touch scream PC that has a TV. The fingerprints would have me around the bend. HP stuff from that era are garbage. They really dropped in quality. They picked up there socks just this year finally. Their CEO's have been incompitant.
@matthewghali29876 жыл бұрын
Whats so sad is watching CuriousMarc videos, with HP stuff back from when they built the most amazing cutting-edge technology. They used to build amazing test equipment and computers. Then Agilent split off and HP just started selling garbage.
@matejmiljko82646 жыл бұрын
If memory is defective it won't show anything on the screen and if there is no buzzer/boot code read out then there will be no signal that it is a memory fault. Usually, laptops and thin and lights have some light sequence to show error codes but an easy way to test is to remove the memory modules. There should be some sort of error. If it is still the same then it is possible that it is a memory fault. As far as other comments saying to pull out the video card, that might not fix it, it is possible that the bios decides what to use, even if there is no dedicated graphics card. If there is a way to flash the bios you could flash one from a device of the same series but with integrated graphics.
@DennisXiloj6 жыл бұрын
New dumpster video! this should be in the main channel!
@rsattahip6 жыл бұрын
No, that's not the NSA edition webcam since it can be easily found and unplugged. The fact there's no way to disable the webcams and microphones in most computers says a lot. Probably a business computer which is why you can unplug it if you want.
@johnkeates94346 жыл бұрын
Soft power control is done in hardware, not by the CPU or BIOS. So the fact that it does power on and off sadly only means as much as PS_ON works and the PWR_OK and +5VSB lines are good. Next, after soft power-on, the CPU should get come out of reset in which it is kept beforehand, and the clock for the CPU starts running as well. It is only then that the CPU comes into play and slightly later on, the firmware.
@michaelperugini41996 жыл бұрын
Did you fix the trace you cut? Fan was spinning before you did that.
@Wander12366 жыл бұрын
The internal graphics output is usually completely completely disabled when a discrete card is installed. If the AMD card is bad, then neither output will work.
@nikoMTA6 жыл бұрын
Check the RAM modules. I have repaired some 2012 HP Pavilion G6 laptops that would power up with the fans at 50% speed, HDD activity was showing as well, but no image or back-light whatsoever so it can be as simple as swapping the memory sticks.
@davidschmidhamer6 жыл бұрын
I had seen that when updating to Windows 10 the bios craps out and the screen won't work I have one right now I have to work on. They say to use Linux and a arduino to reflash the new bios to the chip and it should work after that.
@finditandfixit20815 жыл бұрын
Why make a simple diagnostic test into more work. Simple rule of testing. Removed the cmos for a couple second, Plug it back in. Test 1, Removed the memory 1 by 1 to determine if ram slot is bad or the memory test 2. Final test, Re-seat component cpu and memory. To determine if hard ware failure. In this case, It power on and no boot, Plug into external monitor.
@paddymcgillicuddy91816 жыл бұрын
Maybe it still won't boot with the leds powered seperatly because the main board is expecting some feedback from the led driver board?
@TimTheWizard4206 жыл бұрын
Two weeks ago I scored a HP Z1 Workstation (G1), 27", not touch screen. It was the RAM. Take out the RAM sticks, put them back in. BOOM, powers up. Otherwise it was black screening and the fans were going full speed. Fixing HP problems - check RAM first
@uwepolifka45836 жыл бұрын
Why not use a second Monitor at the PC´s external HDMI Port to see if PC and Graphics card are running?
@itsGeorgeAgain6 жыл бұрын
"Did you see a scanline? I saw a scanline." And i'm sitting here actually nodding "yeap"...
@combossss6 жыл бұрын
EEVblog2 why don't you try it without the TV tuner card (had the same problem with another HP touch AIO)
@TheDefpom6 жыл бұрын
Have you actually checked it’s power supply yet? It may be missing a rail.
@Killerspieler08156 жыл бұрын
+EEVblog2 - The tiny center pin is ether for Adapter-Identification / Hardware-DRM (like Dell) or standby
@xerejuneseve63336 жыл бұрын
This power supplys plugs are used in Dell to,central pin is for authentication .You do not need to connect the welding machine to it.
@berny_sk6 жыл бұрын
did you check ram - put only one module of the two?
@SaberusTerras6 жыл бұрын
The 'secret squirrel' USB is for the wireless dongle for the kb/m combo that it came with.
@davidbrown83036 жыл бұрын
lol you find such awesome things in dumpsters. Were I live it sucks because it's against the law to dumpster dive. I knew a guy who got locked up for it. When I was a kid we lived in a different town and I used to find all awesome things like you. For a little kid it made it feel like Christmas. I miss them days. But who doesn't miss their childhood. Love you're videos they make my day. Thanks.
@Petertronic6 жыл бұрын
Even with dead backlight you should still see some sort of image if you look at the right angle. It would be nice if you could fix it though, something for Sagan to tinker with
@solidus19836 жыл бұрын
Looking to me like a MXM card failure. Remove the MXM card and plug to LVDS to IGP port it should work. Reason i am suggesting this is because the MXM card being in the slot will disable the IGP removing it will force IGP to work again.
@VincentWolfMypc6 жыл бұрын
remove MXM graphics card
@malsell6 жыл бұрын
I have worked on these. 90% of the time, it's the motherboard. If you think it's the MXM card, you have to also move the LVDS cable from the MXM output to the Internal graphics (normally marked LVDS). But these were horrible about the ACAD going out and taking the board with it.
@fluffybutt386 жыл бұрын
Replace ram and try again, remove graphics card,reset cpu. Those are the first steps i would take.
@ottersdangerden6 жыл бұрын
I had a non mxm version of this come through once, bad motherboard. Not excactly sure where the issue was but I could not get it to power on. It did smell like something went boom but no skid marks. Those power cords are used on Dells, if that center pin breaks they do not charge the battery on most models. PITA to fix since trying to solder on 3 wires to those barrels sucks when you want it to look decent.
@LesKing726 жыл бұрын
It looks like it's working at least somewhat by the disk access light, and usually on computers like this if there is a beep code it will come over the speakers. The only time I've had my computer (Pavlilion 23-f364) beep is when it's turned on with no RAM installed.
@billslammedman2 жыл бұрын
the HP Compaq vintage I got is an AiO with Core 2 Duo but circa 2010 if not 09, it definitely beeped LOUD with any AC input lower than 150 watt demanded, but more voltage did not complain hahaha
@dbbew6 жыл бұрын
Did anyone mention to plug a keyboard up to see if keyboard posts lights and also agree with removing the gpu then hooking to internal.
@illustriouschin6 жыл бұрын
would it be possible to use the screen and touch with another computer without bespoke driver board?
@legojacobr6 жыл бұрын
Gordon Chin if it is like my hp laptop i think it might be done as i believe it is running through a USB bus the cable for the touch screen is 5 wires with the same colors as USB so if it is in fact USB you theoretically could put a USB connector on it and plug it into any computer and it would work as long as you can find some drivers
@illustriouschin6 жыл бұрын
display over USB pretty crazy, thanks.
@legojacobr6 жыл бұрын
Gordon Chin well you will still need a adapter for the display itself (you can get them on eBay for cheap) I was just saying that just the digitizer could possibly work through USB
@JunkTardis6 жыл бұрын
I promise you that this will be a RAM issue. I have been working on computers for decades and the symptoms of bad RAM vary so widely there is no way you could list them all. I've had RAM that wont POST. RAM that will POST, but blue screen as soon as I hit a certain memory usage, no symptoms, I've seen it cause internet disconnects, graphics card issues, driver issues. You name it. Pull the sticks, try a different pair. Or if you can, put the HP's memory in a suitable laptop and fire up memtest and see how that works out