Ha ha! Yes, it took me a while to figure the clock!! Totally agree with your comments, we love our bikes too. On any ride, it's that last few miles coming back that hits you, not with this bike, all a pleasure.

Aww thank you! That’s lovely of you to say. Not the nicest weather but the bike takes the pain out of it!! Happy riding.

Hi Dale. Wow! Brilliant, and thank you for posting that. I’ve been really happy with mine. Had it nearly two years now and decided to take it to halfords for a service. You have to book in for a pre service inspection. I collected it that evening and was told, service if you want one but it’s pointless, there’s nothing needs going! Summer coming. Happy riding!!

Hey, thanks for you comments!! Sorry about you knee, hope the test run goes ok :) Yes, the battery is a pain!!

Peter. Thanks a lot for your comments. Also understand where you’re coming from… I’ve been a biker most of my life, still hoping for another in future :)

Thanks Robert, I really appreciate your comment!

Cheers!! I know you'll love it, it is a great bike. Have fun!

@@peterjones6733 One month on. Absolutely love it, not had any problems with it whatsoever..

@@johnrhodes2367 fabulous!! Great to hear!

Cheers John!! I’m sure you’ll enjoy your ride, it’s a Great bike!!

Hey, Thank You. I really appreciate your comment!!

Thank You! I appreciate your comment.

Hey, Thanks John. Really appreciate your comment!!

That’s very interesting, Amanda. Thanks for posting that. Before this one, I just had the non-E crossfire. I’d have to agree with what you say, the torque you use being matched by the bike would feel more natural. I’m not sure which I’d prefer without trying but the older version would seem more realistic. Cheers!

Hey, Thank You!! I really appreciate your comments.

Hi Nick. Thanks for the comment! Yes it’s just one screw, same material as the bell strap etc.

Sorry I've not seen this question before. If you're peddling over 16mph, I believe a small amount of power may be used, certainly just above 16mph seems to help a little. So, seeing as the switch is so easy to use, I tend to go from low to no power when going downhill. Won't save a lot but it all adds up.

I don’t think it will get stolen. It’s hard wired in so would have to be cut. No point, it would cause damage and it can only be used with this model.

Hi. Well, my bike is right in front of me so I tried it. Front wheel runs freely when suspended and spun, rear wheel has slight resistance and doesn’t spin as long. An electrical engineer will tell you it’s due to magnetic resistance from back EMF. And I’d believe them. A very good friend of mine was such. Even when powered down, the eddy currents caused by running the magnets passed the stator, or vice Verda, caused magnetic friction that slows the wheel more quickly. How’s that? Bet you didn’t expect such a detailed response :)

Thanks for your comments, Steve. It’s a good question! On page 17 of the SR Suntour manual, it says push the ‘up’ button on the handlebar control for 2 seconds and the light will switch on. Another 2 seconds takes it off. I don’t have a light but when I do that, the screen changes between light and dark modes: white background and dark background. But the page includes a picture of a front light and a symbol showing when it’s on, on the main display. I can see nowhere a light could attach so am assuming there are slightly different models. On one model, you can switch on and off the bike lights, on the other, it simply oscillates the display screen. It does say ‘if applicable’ so obviously covers more than one model. Strange for Germans to include an ambiguity!!

Hello again Peter. I’ve been out for a test and it’s superb but I don’t think it would have gone so well without the tips I picked up in your video. I’m seriously considering the bike and are just sorting out some accessories and top of the list is a rear view mirror.

@@stevekaboobiroo1479 thanks for that, Steve. Whole summer ahead of you :)

@@peterjones6733 . Hello again Peter. I’ve gone ahead and get the bike in a few days. I’ve chosen a few accessories to start off with and will add more when I get the bike. I wanted to install slime to prevent punctures but I’m told that it isn’t possible due to the valves so I’m still searching for solution. Thanks very much for sharing your thoughts on the bike and I hope you have a safe enjoyable summer.

@@peterjones6733 . Hi Peter, I’ve got the bike and had my first ride out a couple of days ago. I live in the mountains with some steep hills which the bike tackled with ease and I’m really pleased with it. As you rightly say, you need to use the gears correctly and the sweet spot for the flat is 7th gear. I used the turbo mode for 25 minutes and got home with 54% battery. I have added the same accessories as you have with the addition to slime in the tyres. I purchased a new Hayabusa 20 years ago and had a flat on my first outing that resulted in a 4 hour wait for recovery and a new tyre. Setting the clock would have been a nightmare without this video so thanks again. Finally, in all honesty Peter I don’t think that I would have considered this bike without your reviews and as you say there are Halfords stores all over the country. I’m not one for service plans but ended up taking one out with the bike as they appear to offer great value.

Hi David. I wish I did!! I actually live in Liverpool. It was a group ride between Rhos-on-Sea to Rhyl and back that helped me decide on an ebike. Mostly flat ride apart from Big hump over an outlet or something. What I can tell you is that we went into Llandudno from the north… steep hill down coming in, and left by the same route. On number 4, highest effort, maintained 15mph all the way up. It was brilliant! Remaining miles shows a lot fewer while in level 4, but it’s relative. At the top, you come back down to level 1 and remaining goes up accordingly. Only every shows 52 remaining even on full charge. But discovered when it says a mile left and you have 5 to go, it’s kept a secret stash in reserve Phew! Hope that all helps. Just checked the map. Llandulas is where the hill is that convinced me to get my ebike. What a coincidence.

Ah. The battery is 417Wh, I misunderstood that as max power output. But of course, the motor max is 250W… just checked. Cheers!

Hey, thanks for that. I appreciate your comment! I got it from Halfords. Yes it is sturdy, it can take up to 26kg but can’t be used with a child seat. If buying a rack, check out the panniers first because some don’t fit well. I bought two Halfords Advanced 10kg bags which clip on and simply pull off. Top just rolls over and clips down. But they both fit this carrier really well.

If you go above 15.5mph, it stops assisting (uk). Other than that, occasionally, there is no assistance for some reason. Usually if it times out due to not being used… set at 0. If it fails, switch off at battery, not handle bar control then back on. Very rarely, you may need to remove the battery then put it back on to cure the issue. But that’s rare.

@@peterjones6733 thanks

Just to state the obvious… something ain’t right :) When electric motors are balanced and nothing is loose, there’s only a slight electrical vibration due to magnetism, and possibly a quiet wine as power is applied. If it’s loud and vibrating, something is loose or come adrift. If you turn the bike upside down and rest it on the handlebar and seat, check nothing wobbles or is loose. Then with the power on, pedal it by hand, accelerating as you would, notice how it is in stay in each gear for a few seconds. Does anything change? If you peddle harder (by hand-still upside down) is it worse? Depending on what you find, it may help identify the cause. Bad sounds can identify the area of the problem. If it’s under warranty, even if not, better fault description will help your bike shop Work it out.

Yes, mine does that too. Matches my input until I get to 16mph then it leaves me to it :) Glad you’re enjoying it!!

Hi, sorry, just seen this! Yes, with this e-bike, there is only a single cog on the front so all the gears are one the rear. Top gear, top speed is the large front cog driving the smallest cog at the rear and lowest gear, slow speeds and uphill, need the larger cogs at the back. Big front cog turning big rear cog is fewer wheel revolutions for each cycle of the pedals, but easier for man and battery to move.

Hi. Thanks for watching. Yes, my bike needs just a little more effort without the battery. The bike including the battery is 7.5 kg heavier than the Crossfire 2 hybrid non-electric bike. You may also notice the bike gets heavy to ride if your gear is too high on electric meaning high torque also. But that’s to save battery power by getting you to change down and make it easier for the bike to do it’s job efficiently. Cheers!

Hi. Not sure what you’ve bought but when I ordered this one from Halfords, they did have a 2nd hand one. When I asked about it, they said it had been there for over a year (was v dusty) after a guy had it for a week & took it back. They said it was the 2018 (or 2019) model, not the latest. There were some differences to mine but can’t remember what. Mine is this years model (or late 2020) can’t remember. But yes, this is the current latest Carrera E 2 point zero. As they say.

Hi. Could you elaborate? My battery unit simply plugs into its cradle. All wiring is internal. Ah! Just removed battery. Yes, there are 2 rows of pins and of the front two, the left one is shorter by about 0.5mm. Never noticed that before… and I have Asperger’s, highly unusual :). So the connector is perfectly normal… unlike me. Ha ha.

@Peter Jones Ive noticed only today as well. Thanks for the confirmation 👍

Hi I’m not an expert on e bikes other than from my own experience. They say batteries last 2-3 year but I guess that relates to how many charges, as I believe you’re suggesting. All I can say is that I’ve had my bike now for 2yrs & 3 months. I use it a few times a week in summer but less when cold and I don’t ride it in the rain. So not a huge amount of use really. I’ve possibly recharged maybe 50 times since I’ve had it. I notice it runs down a little quicker now. Starts with 52 miles as usual but 10 miles later it says about 39. Hope that’s useful.

@peterjones6733 yes very helpful thanks for rapid reply I bought one with brocken lcd display repaired now, trying to roughly work out milage all I can find out in setting is battery has been recharged 74 time possible milage of 74 x 40 ish

@@gdcodurham. that’s interesting. Mine doesn’t tell me how many recharges. In settings, only allows me to clear trip times. Conditioning could help… allowing it to drain before giving it a full charge. I tried to buy a spare but halfords were out of stock and there’s a dispute between suppliers apparently. And they’re now over £400 !

@peterjones6733 it wouldn't let me go into settings try disconnecting battery then try it comes up prior to clear data display if that makes sense

Hi. Thanks for the question but please bear in mind, I’m just a guy who bought a bike and told others about it. I cannot dismantle the bike or battery without voiding the warranty. Sorry can’t be of more help.

No need to dissmantle just need the voltages on the pin outs on the battery with a multimeter need to know what the small pins take/need voltage wise

Ha ha. Yes it can be. I find taking it off worse, as you only have one hand… the other holding the key.

Peter have you noticed when 100 percent battery left for 24 hours turn on and has dropped to 95 or 93 percent mine has twice now ?

@@thomasliddell1122 indeed! And on my fiancées too. Hers is the womens version virtually identical to mine but for the crossbar. We both charge after use but then ‘top up’ the night before our next ride. Thanks for making that point.

@@peterjones6733 im off out tomorrow will be passing my local Halfords for new pump i will make point to them and let you know what they say 🤞👍

Mine was like that at first but seems to loosen up over time

That’s odd. If it’s knew, likely something loose maybe.

@@peterjones6733 I tuck it straight to helfords after work the guy had a ride around the car park he agrees theres a problem but dont know what unfortunately. Iv left in store Yes hopefully it's a something little the shop did build the bike for me. I picked that model cause apparently it's the one they see least in store for repairs and issues. just my luck. thanks for the reply and one more question do you think that bike is okay to ride in heavy rain??

@@Freethought1987 that’s a real shame but as the saying goes, if anything is going to go wrong, it’s either right away, or after many years.

Hill test please

The only area I could agree with that is a 1 in 10 hill on the cycle path between Rhos-on-Sea and Rhyl. Find Hogan Waste and look close to the sea by the A55. It was close to struggling but if you do have to walk, the walk button is very useful. We both love the bike - we have his and her versions of the same model.

@@peterjones6733 Were you in Turbo assist when you attempted the hill?

​@@davidrennolds8099 Hi David, yes i was on level 4 which is full; power and red bar displayed. I actually made it up but had to add a little of my own power, my fiancee had to stop because someone in front of her stopped but she couldn't get the momentum to get going again - poss due to artificial knee. So used the Walk facility.

@@peterjones6733 I have found that once the bike struggles on 'eco' mode I have to switch to 'turbo' to complete the ascent. The 'tour' and 'sport' modes don't seem to help. Thanks for a very informative video.

Hi. I would say yes. Unless you work in a very hilly area, you can use low setting which will give you around 50+ miles. Charge time from empty is about 6 hours.

@@peterjones6733 on the eco setting will it assist u uphill?

@@GRaFiixGFX Hi. There are 4 power levels. Use whichever one you need for level or incline. Level 1 is good to keep up speed 16mph. And can cope with mild inclined. Level 2 & 3 help on inclines and against strong winds. Level 4 is for the steepest hills but only up to about 1:10.

I use for delivery. Much better than using regular bike

Interesting question, thanks. I believe torque. This is why: if I’m in the wrong gear for an incline, even a gentle one, IE gear is too high, the assistance cuts out and leaves you on your own. Drop down until peddling gets easier and the assistance kicks back in again. It seems an intelligent action because it would have to use a lot more current for high gears, reducing range. It supports appropriate gear choice at all power settings. Really good, actually.

Thanks for that. Think this is my next bike

@@andrewlee4938 I think you’ll love it :) Happy riding!

Ok. I’m not an expert but there are a huge number of ebikes around. Mine is right in front of me in my apartment living room. Though similar in some ways, these aren’t similar enough to either the Samsung exploding batteries from a couple of years ago, or those that caught fire on the Boeing 787’s. As an additional safety measure, you can take the battery completely off the bike so nothing is connected. I’m satisfied that the company who produced my Carrera for Halfords has a good quality & safety record. And the sheer joy of riding an ebike outweighs any small risk. Hope that’s useful, thanks for your comment.

We had lunch at the Sandringham Hotel... views were amazing!

@@peterjones6733 beautiful town I'm lucky to be around here just ashame about hills. I want to get one of these ebikes how did you find it up the orme

@@sailingachilles7810 We didn't actually go up the Orme but we came in down the hill past the little Orme and left via the same route. It's quite steep but the bikes were brilliant! Full power (level 4) and 4th or 5th gear was perfect. I think 1 in 10 is just too much, 1 in 12 or more is ok.

Would love to cycle round the great orme

@@g.pmoore4293 well worth doing lovely ride, I have now done many times

Hi. Yes I believe so. They aren’t cheap! For this bike I think they are around £250.

@@peterjones6733 where would I be able to pick one up? I did an online search and couldn't find anything.

@@chrisc7392 I’ve not had to consider that up to now but I bought this bike from Halfords so personally would expect to get one via them should I need one. Since they only last a few years, replacements must be available.

@@peterjones6733 unfortunately they do not. :(

@@chrisc7392 not a great service then! Thanks for the info.

Hi Nikola. In the UK, the motor can only take you up to 15.8 miles per hour. However, you can peddle faster but above that speed, it will be your own power. As you slow back down, the motor assist will come in again under 16mph. I’ve had about 30mph while going down an incline but that was my own power. Going back up the hill of full power in about 5th gear, it maintained 15mph. Which was great.

@@peterjones6733 im from serbia,europe might be diffrent ill tell you if i get it anyways i changed my old bike (capriolo anaconda)and added 350euros for that bike,im picking it up on sunday.

@@peterjones6733 does the bike only give u power while pedaling?

@@nikolastojanovic4580 happy riding!!

@@nikolastojanovic4580 yes, it’s peddle assist. In the UK, it is not legal to ride a bike which accelerates by itself. People Do have them but they could get stopped by police and have their bike taken from them.

That’s a real shame. My experience is from Liverpool and Wirral stores but you’ll always get one who’s just there for the job, I suppose.

@@peterjones6733 I did wonder if he'd enjoyed a joint during his lunch hour as he seemed rather far away if you know what I mean !

Thanks but, I don’t think so. Many years as a biker taught me to ride defensively and I like the freedom. 66 now and even less likely to toe the line :)

The motor stops assisting above 15.5 mph, or if you’re in too higher gear requiring excessive torque. I’ve never had it cut out in any other circumstances. Do those people understand it’s operation? The software appears very well designed to me.