Brilliant!! Completely agree with you. So empowering, and health for so many reasons. Thanks for taking the time to comment!! Summer’s coming :)

Pls How tall are you and what size do you have?

Should be fine. Enjoy your summer!!

WOW! 80 this year and still riding. Very impressive! I’ll be 68 in April. Yes, this bike certainly does have a walk feature. I use it to help ‘walk’ my bike up the 4 steps in front of my house. On the little handlebar control, simply press and hold the rocker switch down. The bottom of the switch. After 2 seconds, the motor comes to life. Once you let go, assistance ends. Can’t remember if I explained it very well about the battery shutting down. I’m both cases, my bike and my girlfriend bike… same models but M/F frames, they both failed using the same method. We stopped at a pub and instead of completely powering the bikes down (press and hold the battery on/off switch until the screen goes blank, we both used the orange button on the handlebar control. Pressing it again to switch on, all looked normal, screen back on, indicator showing level 1 as selected but… no assistance! I eventually removed & replaced the batteries and both worked ok. Since then, I always switch the battery off directly and back on after a break. No problems. The battery will go into standby - similar to the orange switch - after 10 mins without being used and that can equally lead to loss of assistance. It’s a nuisance but no more. Removing & replacing the battery resolves it. Just on that, turning the key against its spring, and trying the push the unit up/forward to disengage the pins into its housing is not easy. It’s a good fit. You have to practice. I’m right handed so turn the key and hold with my left, then wedge my hand against the water bottle while using my fingers to move it. A strong sharp push is more effective than a gradual push. I’m sure you’ll love it!! Thank you so much for your message and comments. I hear it will warm up a little from Monday :) Happy riding!! PS. Had the rear wheel off once. Straight forward, bike upside down. Spanner’s/sockets to undo the axle, manoeuvre around the chain. Not too bad.

Aww. Thanks Darren! Very nice of you to say that. Actually no, born and bred in Liverpool. Have walked and cycled all around Wirral coastline though, and inland paths including along the Dee to the blue bridge. Some great rides. I’m sure you’ll enjoy this bike!! Mine is now 2 yrs old and the battery is around 90% of what it was new so doing really well. It only ever shows 52 on a full charge but keeps a bit in reserve just in case. Another great ride is Rhos-on-Sea to Llandudno along the coast. And back. Hope you have as much fun as I do!!

Yes, that happens to me. I believe it's to do with torque. I went up a 1 in 10 and even in 1st gear, had to peddle a bit. 400w is the motor limit which is great for everything less than 1 in 10. Also, even on slight incline, too higher torque will cause motor to cut out, it's to reserve power by using it sensibly.

Yes, I’d agree!! Made that mistake with my previous bike. Well said.

Thanks for saying this. About to buy one on eBay. Been worried about the sizing as I’m 5:10 and thinking of getting something smaller to size 21.

Hey, good for you!! Absolutely! If you stay on low power (1 of 4) you should get around 50 miles unless hilly. It pleasantly helps you along. If you go to power zero, all via thumb switch, when going down an incline or just on the flat, that power stays in reserve. If you use higher settings going up incline, you’ll use more reserve. It’s exactly like your car. A gallon of petrol may do 35 miles at 56mph on the flat, or less with harsh driving or driving around hills etc. Good luck with your test!

Hi mate. Thanks for you lovely comments!! Yes it’s a great bike and a good compromise between cheaper makes, and ridiculously expensive makes. 21” is probably ideal, you’re an inch taller than me. I’d look into Halfords, if you’re not buying from them, just say you’re thinking about a bike for spring but don’t know what size frame. They’ll have something for you to test out, usually in their car park. Great service. I’ve had 3 bikes from them plus 2 more for a close friend. Thanks again!

@@peterjones6733 yeah it'll definitely be my local Halfords. I was in there just before Xmas and the guy i was chatting to seemed very knowledgeable and very helpful. I even got a bit cheeky with him (that's my style) and said what about OAP rates like? Bless him, young lad didn't really get i was having a giggle with him. 😁

@@angusmecoatup9849 ha ha. Always worth asking! At my local Halfords, I’d bought his & her Crossfires for me & my gf. Went back a week later for different pedals, panniers and all kinds. The lady who served us was chatty, my gf of the time, was also very chatty & funny. The lady used her own staff discount for us! I took out the £25 (??) anywhere service insurance too. Used it after hitting a hole, tearing the tyre & inner tube. Walked a mile with it to a nearby halfords and they sorted it within 20mins. I paid for parts, but labour is free. Have a good day!!

I know exactly what you mean. It’s a bloody pain! Me and a friend had the same bike, hers female version with lower cross bar. Everything else same. We stopped for an hour, got back on the bikes NEITHER would work on electric! The secret is this… forget the on/off switch on the handlebar. Use the main switch on the battery. You can use the handlebar until as normal to select assist 1-4 or even 0 but use the battery switch to switch on/off. We took our batteries off and swapped them… bikes worked. Swapped back, still worked. Over following weeks, figured out how to get around it. Same with 10 min time out if assist not used. Can sometimes not come back on. Again, switch off battery then back on. Extreme cases, remove the battery and put it back on. It’s probably a software issue so going back to Halfords would be pointless. This is the only issue I’ve had with this bike. Everything else is perfect and I love the bike. Hope that was useful.

Aww thank you! I really appreciate your comment! Just been out on mine. 2yrs old now and still perfect. Have a lovely summer :)

Hi Roman. No, it’s all still perfect. On the bridge, just above the metal shaft is a white logo on each side facing outwards. The bridge is a gloss black finish, the rest of the frame is Matt. In the video, you can see a reflection of the sun but because it’s showing on a curve, it looks very narrow, like a scratch. Bike is right opposite me now, in my living room. Thanks for the question!

Hi. Yes. Try this like to the user manual on Suntour site. You can download it. Essentially, press and hold the ‘M’ button above the rocker for 3 seconds and you can set the time and other parameters. And reset previous ride data. Here’s the link: www.srsuntour.com/service/download-area/consumer-downloads/e-bike-system-hesc/e-bike-system-hesc-manual/2022/

Sorry for the delay in responding, please see answer to your next question below.

I’ll have to check. Not noticed.

Just tried that today. It seems to match my torque. Almost imperceptibly when very light. But just seems to keep it going. Interesting question!

@@peterjones6733 I have ordered one today, how is it on the top assist level is like not even peddling and the bike just does all the work ? My only concern is the motor sensor type it’s a cadence which isn’t supposed to be very good, I’ll just have to wait and find out and I’ll just return it and get one with a torque sensor instead.

@@kevlyth1712 I must admit I don’t understand what you’re saying. However, I’ve had my bike for more than a year so understand it. I often just use level 1 which gives me ‘52’ miles. Going up an incline, I can increase to 3, 3, or 4 depending on the incline. As I peddle, effort required reduces with each level but… so does the projected range. Switching back to level 1 sees the range again increase. I love the bike and how it works. It helped me around Llandudno on Tuesday, some inclined there!

Hi Dave. If the assist isn’t working in some gears, it’s the built in intelligence and not usually a fault. To get optimum battery life on a charge, it won’t waste energy. If you cycle up an incline without assist, you’ll gradually reduce the gear until it feels comfortable for you and you’re not using too much energy. The bike is exactly the same. It won’t try to push that mass up a hill if the gear is too high. Change down gears until you feel it kick back in, get more speed up before changing up. Remember too, assist cuts off just under 16mph (by law) so you’re on your own above that. Hope that helps.

In 8th and 9th your very likely to be doing over 15.5 mph hece why there is no assist

A lot fewer this year, tbh. 2 reasons. Split with gf a year ago, we used to got regularly with a group. And this year, I’ve been doing handyman work for people and been really busy so, less than 500 miles so far this year.

Actually, I did. I bought it for my older Crossfire 2 which I bought in Feb 2019 so simply transferred it to my new ebike. Caution needed, some panniers have fixed mounting lugs and won’t fit where you need them too. The ones I finally bought (Halfords) have adjustable lugs to and bottom and are brilliant.

@@peterjones6733 that’s great thank you, waiting for mine to be delivered to store and built, can’t wait to go and pick it up 👌🏻

@@stephenrutter5250 fabulous… you’ll love it!!

That’s very odd. Never heard it before. Mine has never come loose. Perhaps next time you’re passing Halfords, nip in and ask how tight it should be or if something is missing… a washer maybe. As for disc brakes, makes no difference whether it’s disc or other. They all just convert kinetic energy to heat via friction. Finally, even if the locking mechanism comes loose, while the bike is being ridden, the axle can’t come out of the forks… unless you go over a big bump maybe. As they get looser, the wheel would begin to wobble noticeably so unlikely to cause you to crash. Interesting question.

@@peterjones6733 I will go back. Do you ever turn your bike on and the assist doesn’t work at all? I turn it up to full and still nothing. I have to power the bike down wait 15 seconds then restart. Only had the bike a week and it’s just problems

@@kevlyth1712 yes. It’s a pain. But rare. My normal action is to simply power down the battery by holding the button for a few seconds until the display goes off. Leave it about 5 seconds then a 2 second press to switch it back on. Then it works. Very rarely, I have to switch off, remove the battery, put it back on again, and switch on. It works. I don’t have to do this regularly at all just occasionally. Switching off via the small hand control doesn’t usually work properly, I don’t use that on/off switch. Other switch functions work normally, including walk assist… hold rocker switch down for a few seconds and the bike will walk with you.

@@peterjones6733 mine happens every few rides I’ve not had the bike long like 2 weeks. It’s happened more times than I’d like. I’m thinking of taking it back and getting a voodoo or something. I shouldn’t be having these issues already what’s it going to be like in a years time I can only imagine

@@kevlyth1712 yes I agree. Sadly. You shouldn’t be having those issues

I’d check with halfords or online. What I can say is my previous bike, Crossfire 2, was a 21” frame and was a bit high. I’m 5’10”. When I bought this bike, halfords told me I should buy the 19” for my height and inside leg. Only after buying it and riding it for a few miles did I realise the 19” was perfect for me. On that basis, yes I’d suggest 21” would be good for you. Halfords let you test ride before you buy.

@@peterjones6733 Thanks, I will speak to them. I very recently bought a relatively cheap (£700) Hyper E bike for my wife from Amazon and it is quite phenomenal. I’ve just returned from a 12 mile cycle, with some big hills, and there is no breathlessness, sweating etc. It’s a bit small for me but it’s so easy to ride. I think I’m going to have to buy the one you have!

@@michaelinkster4977 beauty of the ebike is the ride home is as enjoyable as the ride out :)

I'm 6 foot 5 & ride the 21" model, It feel fine to me.

Good tip, cheers!!

I think you turn it on by the battery then push the menu button it will take you into a separate menu which you will find the clock setting also there is a pin coad setting witch effectively locks the bike electrics if it was stolen so you put a pin coad of your choice in when you start the bike.

@@I2383R thanks for that yeah it sorted it for me👍👍

@@I2383R Spot on!

Hi. I’m 5’ 10” - 178cm. Frame is 19”. My last crossfire was 21” but this fits me better.

Agreed. I did look at others when I bought this last year. One or two were greater… up to 100 but not nice looking bikes. Price, comfort, reliability, and looks, the Carrera does it for me, every time I go out on it.

Hi Thomas. Yes, I have. Riding home one day, I used max setting to deliberately see what happened. Rather than explain here, go to 7:37 minutes into this video where I describe what happened. Cheers

Hi. Interesting question. There’s space on the bar on the right but this unit doesn’t have an accelerator and I have no idea if it could be modified. Sorry.

This bike doesn’t have throttle it is pedal assist only

@@kevlyth1712 yh I didn't realise. I thought it was throttle, the more I did some research I found out hahaha 😅 was tempted take one out for a test drive at halfords but it's £100 deposit I think....

@@stokelegend414 yes it’s £101 deposit but you get it back when you return the bike after 6 hours. I’m either getting this exact bike or the voodoo one for £2300 think I’m going with the voodoo as it has a speed sensor motor which I prefer

@@kevlyth1712 I think the voodoo looks better but this bike is cheaper and does more miles in battery life. Id personally get the crossfire over the voodoo but just personal preference. Seems by the reviews they both have the pros and cons

Sorry to hear that. I have no experience of other bikes, only 3 Carreras. Two normal and my ebike. However it operates, it works for me. I adapt to any idiosyncrasies unless obviously faults, in which case I got back to suppliers.

You say that but police won't pull you up for it & it's far more than "Feeling" safer it is actually being safer, I think rider that aren't comfortable on the roads should ride on the pavements until proper bike infrastructure is in place around England.

Who cares