What video above? I did all that and nothing, what should I do next, please

@@colin1321 If you did all the steps in this video I would recommend either 1. Replacing the pump assembly with a new one - or- Calling an appliance tech out. Double-check the tech sheet though and see if there's a way to reset the error code although many models look the same they are updated all the time and may differ from the one you see in this video.

@@ApartmentMaintenancePro thank you for your videos and the reply

Hello where do you usually order the drain pump?

@@themahawat2969 I'm in Denver and got mine from Marcone

Glad it helped!!

Good work 👍

@@ApartmentMaintenancePro thank you

🙏

Great to hear!

Nice glad to hear that 🛠

Nice, glad you got it working!

You're welcome!

I got lucky the closet was pretty big so enough room to wiggle it out to access the panel

@@ApartmentMaintenancePro take off back panel and you can get to it from underneath I do them by myself all the time. It’s when you get the lockout code that makes it difficult

Thanks for watching!!

Glad to help

Good to hear!! 👍

uhh ywah

Hey, part two is coming up I’ve been out of commission past few weeks. I had the same symptoms you are describing and fixed it by just replacing the drain pump

Thanks. I spent a weekend fixing it And here is what i found. Since it is a week-old machine i did not went to the drain pomp replacement so trien less destructuve methods. Where rhe drain hose is plugged into the wall i have a simple ball valve. The ball is designed to block the odour and the water force has to be minimal to move the ball and release the passage for water drain. I found a piece of fabric strap there. Removed and turned machine on again. One cycle was good but at the second the same story. But this time nothing in the filter and nothing at the valve. So i decided to use compressor air and let the air into the drain hose. It helped. After one cycle the error F9E1 appeared again. Found a second piece of fabric strup at tha valve in the wall. At this moment after three cycles machine works without any issue. Hope this will be a constant :) Note: my machine has different design. Filter is easyly accessable -in the front of machine but to access the drain pump i have to disassemble much more than in yours. I dod not make it to not lose warranty. And another difference is that my drain hose is a one piece design and cannot be detached as yours. Anyway. Thank you for uploading the video. You are the first i found not closing the investigation by findig filter blocked as many on YT, so it was very influencing. Regards P.

A 11-1 screwdriver will usually have the correct bit 👍

Crazy how all that clothing makes it through huh

@@ApartmentMaintenancePro doesn’t make sense. Is it only on whirlpool designs? I rarely got it on GE washer at my last property

daang. That's crazy, loose change

I am so sorry. I cannot locate the footage for part 2. The end result was me just swapping out the drain pump assembly and it worked like a charm.

@@ApartmentMaintenancePro I just ordered the drain pump assembly from Amazon for about $53 plus tax. Whirlpool was asking $75 plus tax.

Did you fix it??

@@johnnygoni7402 yes thank you

@@MrXtahsee what was the problem? Cleaning the pump or replacing it?

@@johnnygoni7402 had to replace pump, the magnetic looking part of the pump was worn down.

@@MrXtahsee got it, I might have to do the same because I cleared the filter then it did it again, so I will replace the pump, thanks 👍