Easily Change the Email Address of Your Microsoft Account

Easily Change the Email Address of Your Microsoft Account | Step-by-Step Guide

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Жыл бұрын

In this user-friendly video tutorial, you'll discover the easiest and most efficient way to change the address of your consumer Microsoft Account.
Whether you've recently been involved in a data breach, or just want to get rid of that email address you made in high school for something more professional, we've got you covered. Watch this video to get step-by-step guidance and take full control of your Microsoft Account.
Changing the email address of your consumer Microsoft Account is a straightforward process, and I'll walk you through it with clear, easy-to-follow steps. My expert guide will ensure you can swiftly update your account details, giving you peace of mind and uninterrupted access to Microsoft's services with no data migration required.
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Пікірлер: 145

@fredbruno 7 ай бұрын

Paul will I be able to keep all my games acquired from the windows store and all achievements. Also can this method help against spam emails from pirate ? Thank you again, very informative video.

@paulomalley 7 ай бұрын

Yeah, all of your achievements and purchases remain as it is still technically the same account. This process is just changing the email address you sign in with. You can use it to get rid of an old email address that gets a lot of spam, but I would suggest keeping the old one around for a couple of months or so to make sure you don't have anything important being sent to the old address. Just make the new address your primary and the remove the old after you are sure. You can also jump over to Outlook and set up a rule so that any email sent to your old address goes to a particular folder. That can help you filter out what services are still sending email to your old address whilst starting to use your new address as your main one.

@fredbruno 7 ай бұрын

ohh ok thanks for the tips@@paulomalley

@growqueen 24 күн бұрын

Love that he throughly answers all questions. Had to subscribe. 😊

@XvTomcatvx 7 ай бұрын

Brilliant video. Clear and straight to the point. Thanks

@paulomalley 7 ай бұрын

Thanks! 😁 That's exactly what I aim for.

@growqueen 24 күн бұрын

Excellent video. Followed steps and worked like magic. 😊

@rmbszzz 8 ай бұрын

Ahh you are a lifesaver, thanks!

@paulomalley 8 ай бұрын

Glad I could help. 😸

@notyourbusiness8475 8 ай бұрын

Thanks!

@colmena5136 16 күн бұрын

I actually love you dude thanks for this video because I been recently hacked and I been trying to prevent it but ever since I found your video it’s been helping me ever since but all asides thanks.

@GrunonFeliz 4 ай бұрын

exactly what i needed, thanks

@paulomalley 4 ай бұрын

You're welcome! :D

@AxtonPark 8 ай бұрын

Thank you, thank you, thank you! Excellent video Sir. You are my hero today! Thank you! 🙏

@paulomalley 8 ай бұрын

My complete and absolute pleasure! Glad it helped you! This is something that I used to help people with in one of my old jobs, so I figured it's easier now if I can just point to a video... 😹

@AxtonPark 8 ай бұрын

@@paulomalley Absolutely, but you do it the right way. No fluff, easy to understand, cadence is perfect... A+ my friend. Looking forward to catching up on all your videos now that I've... Subscribed! ✔😎🥳

@paulomalley 8 ай бұрын

@@AxtonPark Wow! Thanks for the great feedback! 😻Much appreciated!

@Jelln 6 ай бұрын

Cant thank you enough , had my gmail doxed ( competitive gaming rival couldn't take the loss and move on ) and kept getting people try to guess my passcode even with security measures , Changing the alias Helped a ton , Thank You!

@paulomalley 6 ай бұрын

Wow! I'm sorry to hear you experienced that. That's something pretty intense to have to go through. I'm glad my tips helped. Something that I have done personally to avoid this is to create an alias, set it as my primary, but then go to my sign in options and remove my other aliases from the available sign in options. The other aliases are still there on my account so they work for email etc, they just can no longer be used to sign in to the account. I never hand out this new alias to anyone so there is no way anyone can use it to try to get into my account. It's a little bit of a process, but it means my Microsoft Account stays secure.

@7prudent 6 ай бұрын

Can you add an alias to gmail?

@paulomalley 4 ай бұрын

@7prudent - Unfortunately, adding an alias to a Gmail account in a similar manner to this video is not possible. I have been looking into alternative options to get a similar result, but nothing I have seen implies this is possible.

@paulomalley 4 ай бұрын

@Puggleglum - I highly advise against using a third party email address as the username to your Microsoft Account if you can at all avoid it. I have seen far too many instances of this causing issues down the road. As for the sync attempts etc, that should have no bearing on your ability to change your Alias etc. But you should note that there is a maximum number of times you can change this (I believe it is twice per week). If you have hit this limit already, it will error out. And if you already have a total of 10 Aliases, you will not be able to add more as that is the maximum number allowed on an account.

@khusrokamaluddin 4 ай бұрын

Lifesaver

@cuddlz88 2 ай бұрын

Thankyou for this! I actually don't want to delete my initial primary email address i just want to be able to rename it (my original email is embarrassing as i created it when i was 15 and still using it til this day at 39). I folllowed the steps without deleting my primary alias and can receive emails to my original email address and the added email address too. This means i don't have to tell new people my old embarrassing email address haha

@paulomalley 2 ай бұрын

Nice work! 😁👍 Yeah, that's a great way to do it whilst still allowing you to keep getting emails to the original address.

@rockyharbour457 6 ай бұрын

Thanks bro, now I can change my Xbox account email from my mothers to mine, because when I got my Xbox one I didn’t have a email thanks 🎉

@paulomalley 6 ай бұрын

Glad I could help. 😸👍

@mischief11 4 ай бұрын

At the end of the video, you say it will take some time for the e-mail address in the account to update. It did so almost immediately in my case! However, in the desktop app for Outlook, Skype, Word, ... (all Office products) I still see my old e-mail address... Will that be updated automatically later on, or do I have to do some other steps for that? I set my new Outlook-adress as primary adress without deleting the old one, as I have a Microsoft pack (not a subscription) linked to it and don't want to risk troubles.

@paulomalley 4 ай бұрын

I was more referring to the changed propagating visually to all the other services of Microsoft. It is purely a visual thing here and more mentioned just to ease people's minds if they still see the old address sometimes over the first day or so. As for your email clients and things like that, it would really depend on the particular email client etc. Generally speaking, if the visual of the old address doesn't bother you, you can leave it as you have it now. But if you want to ensure that visually it shows the new address, the easiest way is to sign out and back in again to that client so that it syncs and pulls the most up to date information about your account.

@mischief11 4 ай бұрын

@@paulomalley Thanks for the quick reply! I changed it just because it bothered me - a spelling error in my own name due to a mistake in the store... I did log out and back in with the new one. It worked, except for Outlook. It's the new one in the account info, but the old one in the inbox. I removed it and added it again and now it's okay! Thank you so much for the clear video. You just ended 15 years of frustrations 😂

@paulomalley 4 ай бұрын

My absolute pleasure. :D I'm just glad I was able to help.

@mummasaah9464 28 күн бұрын

This is such a great video! - quick question. If I leave the original email address on the account after making the new 1 the primary, will this mean the email to log in will only be the new primary one or could the old email address still used to log in? My account is under attack so im trying to get rid of this email as the log in but still have it available for emails to authorise email address changes to facebook, banking etc

@paulomalley 28 күн бұрын

That is the case if you leave the address attached to the account, but there is a way around this. After you create the new address, you can then go to your Sign In Preferences and toggle off the old address so that only the new address can be used to sign into your account from that point onwards. The old email address will still exist and receive emails, but will no longer be able to be used for sign in. EDIT: And thanks for the kind words too... I appreciate it.

@mummasaah9464 26 күн бұрын

@paulomalley legend! Thank you You're knowledge has relieved so much anxiety from my chest 💜

@7prudent 5 ай бұрын

Speaking of security. What do you suggest about KZfaq channel account e-mails? I mean, do you suggest using your usual, but a secured personal mail attached to it, or, is it better to migrate the channel to another account for security?

@paulomalley 5 ай бұрын

That's more of a personal preference thing to be honest. If your main account is secured correctly with a secure password and 2FA, it should be fine.

@7prudent 5 ай бұрын

@@paulomalley thank you! I use a pretty old e-mail adress, so it might be vulnerable.

@Orioneuu 5 ай бұрын

If i wanted to change the email to an existing email that is in use still and linked to important stuff will I still have access to both emails forever and nothing else changes but the primary alias? Thank you, very helpful!

@paulomalley 5 ай бұрын

If you use this process to create a new alias, as long as you don't delete the old address you will still have the ability to use either. And any emails sent to either will end up in the same inbox. 👍

@Orioneuu 5 ай бұрын

@@paulomalleyyeah ok so the existing email is already associated with another Microsoft account, I’m trying to it make that existing email linked with my second Microsoft account changes onto my main account and remove existing email from main account? Sorry if I’m being confusing

@paulomalley 5 ай бұрын

Ahhh. Then unfortunately you can't use that one in this process. There is no way to merge two separate Microsoft accounts. And Microsoft doesn't recycle addresses either, so if the second account was closed completely at some point in the future, you still would not be able to add it to the first account. It's been this way since back around the time when Microsoft bought Skype (maybe even earlier). Sorry to be the bearer of bad news on this one. 🫠

@demonofelru3214 3 ай бұрын

I keep getting emails about failed sign in attempts. I want to change my login name but retain the "same" email address since I use it on so many websites for logging in. If I change the alias will I have to remember the new alias or is that only for signing in? Can I still have emails sent to the old address using the old address? I basically just want to stop the login attempts I otherwise want to keep the same email and not have to keep remembering I changed it, except when logging into microsoft of course.

@paulomalley 3 ай бұрын

Yeah, this is absolutely possible to do. I have done this personally to avoid my main address getting leaked. You would follow the steps to create an alias, set it as your primary, but then instead of deleting the old address, you just go to your sign in options and remove the other aliases from the available sign in options. The other aliases are still there on your account so they work for email etc, they just can no longer be used to sign in to the account. I never hand out my new primary alias to anyone so there is no way anyone can use it to try to get into my account. It's a little bit of a process, but it means your Microsoft Account stays secure.

@demonofelru3214 3 ай бұрын

@@paulomalley Yes just what was I looking for. If they don't know my username since its never broadcast I won't be a target. I am getting tired of being forced to constantly change my password.,

@Hotdogbruh 7 ай бұрын

Also can I still use all of my security key PIN stored from Microsoft windows account if I deleted the primary alias ?

@paulomalley 7 ай бұрын

All of your security options shall stay the same for things like Two Factor Authentication etc, but you may be prompted to sign in again with your account details just to reauthenticate the account. You would use your new details for that.

@Hotdogbruh 7 ай бұрын

@@paulomalley T.y

@sparedes32 8 ай бұрын

So to make sure, all my emails and attachments in my inbox for my previous email address will still be accessible with my new address?

@paulomalley 8 ай бұрын

Yes. The idea with this process is that you are creating an alias for your existing account and then removing the old one. All of the data in the account remains. If you want to, you can also leave the old alias on the account if you want to still receive emails with it. This is great if you want to change and use the new address but still have the old one available just in case. All emails will come to the same inbox since they are just aliases for the same account.

@7prudent 6 ай бұрын

@@paulomalley can I still recieve e-mails to the old one (original one), but just opt out the signing in option with it? (it is associated with bank accounts etc too so I do not want it to be like "do not exist anymore") My mail is constantly under attack that I am thinking about adding an alias (an e-mail that only one person knows).

@paulomalley 6 ай бұрын

Absolutely! 😁 That is actually exactly what I do myself. I have a total of three aliases for my account but only one can be used to sign in and it isn't the one I give out to people (so only I know it). To do this, you just need to make the new alias your primary one and then you will be able to untick the other aliases in the sign in options. The other aliases will continue to act as email addresses as normal provided you don't remove them from your account. Basically all the email for all aliases comes into the one inbox. 😁👍

@7prudent 6 ай бұрын

@@paulomalleythank you so much! 😊

@Hotdogbruh 7 ай бұрын

Can I still use my old Alias to Microsoft office if I deleted it? Because I read online that you can still use your old primary alias/Email when using MS office.

@paulomalley 7 ай бұрын

If you have deleted it from the account, then it technically no longer exists. I would suggest heading back to your Alias settings and attempt to re add that address to your account. I am not personally sure if you can do that, but I believe you should be able to. In your case, you would need to have the address still set up as one of your aliases, but use the new address as the primary one for the account. That way, any email being sent to the old address will still come through to you.

@7prudent 6 ай бұрын

Do you suggest adding an e-mail address as a security back-up, or is phone number better and enough?

@paulomalley 6 ай бұрын

Optimally, an authentication app with a separate email address as an additional back up option is best.

@7prudent 5 ай бұрын

@@paulomalley thank you. But, it is hard to keep all these e-mail password in mind 😅 also, I would need that other e-mail secured as well, right?

@paulomalley 5 ай бұрын

Yeah, that's why a lot of people recommend using a password manager to manage it all whilst still ensuring it is secure. Personally, I use 1Password, but there are many other options out there also.

@7prudent 5 ай бұрын

@@paulomalleythank you!

@archieakira4237 7 ай бұрын

So if i change my email will my purchases on xbox will remain?

@paulomalley 7 ай бұрын

Yes. Using the steps here will keep all account content. You can test this yourself by creating the new alias and setting it as default but not removing the original. You would then use the new address to sign into the Xbox. Once you confirm all is as expected, you can then remove the old address. I've had to do this before myself and DEFINITELY did not want to lose my Gamerscore and purchases. Feel free to add me if you like. GT: paulomalley

@artzid2409 Ай бұрын

But the code will Sent To old email

@nadeaja4337 8 сағат бұрын

Same

@7prudent 6 ай бұрын

Will my account still be safer if I add an email that only 1 or 2 persons know and which is also used for some mobile games etc? I do not remember if I have any website accounts created with it. Still, my outlook account is constantly under attack (it is a pretty old one) that I believe it would still be safer? Also, how can I check if there are sign-in attempts to a gmail account?

@paulomalley 6 ай бұрын

You can view sign in attempts for your Google Account here: myaccount.google.com/security You can use the gmail account as your sign in for an MSA, but I highly suggest against it. It will be easier, faster and have less chance of issues in the future if you create a new outlook based alias to use. This also greatly decreases the chances of the account being compromised as no one else except you will know this new address.

@7prudent 6 ай бұрын

@@paulomalleythank you so much for the reply. Do you mean I should check the "create a new account" option? Else where, I read people strongly suggesting against it, so I am really confused right now. (I mean in your video you say do not click on "create new account" at the beginning- that's where I am confused:) About the gmail one, it only shows me the successful log-ins in the last 28 days, not the attempts. :s

@7prudent 6 ай бұрын

@@paulomalley also since I still want to use my original e-mail adress, I don't need to remove it from the account alieses, right? I will only uncheck it from the sign-in preferences. (As I said above, some people suggest against creating a new account, but I do not know why. Will my security settings still be the same as for the original adress, or will I need to change the settings from the scratch for the new e-mail address?)

@paulomalley 6 ай бұрын

Apologies for the confusion, do not use the "Create New Account" option from the log in page. I am saying to follow the steps in the video, but not to use your Gmail address as the new alias for your account. I am saying to create the alias using the steps shown in the video which will create a new outlook.com address that is attached to your existing account. As for the Google sign in thing, it seems that Google only shows recent security related items on that page now. But this would include failed sign in attempts. If you ensure that you have 2FA enabled on your account (ideally using an authenticator app), you should be safe in this instance.

@7prudent 6 ай бұрын

@@paulomalley thank you so much. I did not know it would create an account just attached to it. About the gmail part. I use a phone number, not an app. Seriously, I have never tried using any, and I have no idea which one is good, how to use etc. :)

@andresilvajacuniak9393 7 ай бұрын

my account email was hacked at one time and now they try to login more than 100 times a day from diferent parts of the world and that keeps blokin my sign ins, in theory can i change only the login account and keep recieving my emails on to my old email?

@paulomalley 7 ай бұрын

Yeah, absolutely. If you create an alias and set it as the Primary one, you can then remove your actual email address from the list of options that can be used to sign into the account in you sign in options page. This is how I have my personal account set up right now actually. Nicely done with spotting this, few people realise this is an option. You will still receive email to the account like normal, you will just use the new email address to sign into it. Keep that address to yourself and no one should be able to make a sign in attempt again. Also, make sure you have 2FA enabled so you can better block any attempts that do get made.

@Survivor-wf7nw 21 күн бұрын

I have a question regarding this. If I did this with a brand new email (whether it be from Outlook or another email service) would this, in theory, cut down on all the unsuccessful sign in attempts I am getting and unsuccessful sync attempts (whatever an unsuccessful sync is) And 2) when looking at my account, I have 2 current Alias. One is the email (which I can remove and what not). The other is a screen name that I cannot remove but I can deactivate. Is there anyway to remove the screen name Alias?

@paulomalley 21 күн бұрын

This process would theoretically cut down on the number of unsuccessful attempts as people would not be able to use that email address to sign in anymore. When it comes to your account name that you can't remove, what you can do though, is actually go into your sign-in options, which is another option in amongst the account settings for your Microsoft account and you can toggle on or off individual usernames or email addresses that can be used for signing in. All you should need to do is toggle off the ones that you don't want to be used for signing in. That will prevent people from being able to use that one for an unsuccessful attempt. Just keep in mind that you won't be able to toggle off the address that is your primary Alias.

@Survivor-wf7nw 21 күн бұрын

@@paulomalley I appreciate the quick reply. Very kind of you. As a quick follow up to the second question, do you know why there would be an account alias I cannot remove? I have already deactivated it so that is good but it is odd I cannot remove it.

@paulomalley 21 күн бұрын

It's possible that the Account name is an old Xbox Gamertag or Skype Username. If so, you likely can't fully remove those from your account, but you should be able to remove it from your sign in options at least.

@Survivor-wf7nw 21 күн бұрын

@@paulomalley that would make a lot of sense actually. Thank you for your answers and the very quick responses!

@aparichit.vyakti 4 ай бұрын

Sir i had gotten Microsoft office and student at the time of purchasing laptop. But now i forgot the linked Gmail id as i have many ID's before. What should i do now to get my ms office account back.

@paulomalley 4 ай бұрын

Unfortunately, the process in my video will not be of much use to you here as you still need access to the original account in order to use this process. There is the form to attempt a password reset/recovery of your account, but this is an automated process and you still need to know and have access to the email address you used for it. There is no support team at Microsoft that can manually recover accounts (this is a privacy thing). Provided you are able to regain access to your account, you would be able to use this process to create a new alias which would make it easier to remember in future as it would be an Outlook email address.

@katherinesenior5415 2 ай бұрын

Can I just check If someone emails the old address, it will come to that new email created?

@paulomalley 2 ай бұрын

It will, but only if you do not delete the old address entirely. You can create a new address and set it as the primary one, and as long as the old address is still there, any emails sent to it will come to your inbox as normal.

@katherinesenior5415 Ай бұрын

@@paulomalley amazing, thank you!

@vformulazz7387 15 күн бұрын

I have received an email from Microsoft, titled "Update your sign-in technology before September 16th, 2024 to maintain email access." If I follow the steps in the video, will I still maintain my email access and connections to Xbox account, Ubisoft account and etc. by September?

@paulomalley 15 күн бұрын

If you got that email, you are likely currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods such as the Outlook Mobile Application or change your sign in option for apps like Gmail to a modern alternative (as they support modern auth via IMAP). The common cause for this is if you have set up your Microsoft Account address as an exchange account in the Gmail app or similar (which helps sync more items, but uses an old authentication method). This method is no longer being supported. As for my video, changing your alias etc here doesn't really have any bearing on the email you got, nor your access to your email.

@vformulazz7387 15 күн бұрын

@@paulomalley got it, thank you sir

@megamarvel123l2 2 ай бұрын

I'm trying to switch it to a new gmail account is a possible to do this

@paulomalley 2 ай бұрын

You can switch it to a Gmail account address as the username, as long as that address is not already associated with a Microsoft Account. I don't recommend using an email address other than a Microsoft one such as outlook.com personally, but it can be done.

@wanonfire 7 ай бұрын

will i lost my microsoft office subscription if do this?

@paulomalley 7 ай бұрын

Great question! You will not lose any purchases tied to the account by doing this. You are basically just changing the username of the account in essence (no difference to changing the username on your Instagram account). The demo account I use in the video in fact has a Microsoft 365 Family subscription linked to it.

@Hotdogbruh 7 ай бұрын

Can you still use the same email address that you used as primary for Microsoft? Because someone was trying to hack my account using my primary alias or email and I'm afraid they might steal my email address and use it as their new Microsoft alias if I delete it.

@paulomalley 7 ай бұрын

You don't need to delete the old address from your list of Aliases. That way no one else can claim it in future. But if you want to prevent anyone from being able to use the old address to sign into your account, you can visit the "Sign In Preferences" for your account and just untick the old address. That way the address is still yours but can no longer be used to sign into the Microsoft Account itself. This is how I have my personal account set up right now actually.

@Hotdogbruh 7 ай бұрын

@@paulomalley Ok but can they make a new MS account using my old primary alias if I deleted it? Because they know my Email login info except the pw because I've already changed it.

@paulomalley 7 ай бұрын

I alluded to it in my other reply for you, but I do believe that they would be able to create a new account with the address as you are technically no longer using it. But you should be able to follow the steps from the video again in order to add it back to your account as an alias. Just follow my other suggestion of not making it the primary address and untick it as an option for signing in.

@Zeromkai 2 ай бұрын

If you change the new email, do you still need to remove the old email if there is spam? People threaten me to pay them bitcoin cause they leak my password.

@paulomalley 2 ай бұрын

Removing the old address is an optional step if you no longer require it. You don't have to do it if you don't want to. As for the threatening spam, it is most likely just spam, but I would consider changing your password (to a password that you don't use elsewhere) and ensuring two factor authentication is set up on your account either way. That can help secure your account against potential bad actors.

@Finnspire12Aflame7 Ай бұрын

I haven’t changed the primary alias and it’s saying that I have to try again next week cause I be done it too many times any one know how to overide

@paulomalley Ай бұрын

There are restrictions on how many changes you can make to a Microsoft Account within a set period. This is to prevent bad actors from making too many changes to an account (usually spammers etc). I would suggest to give it a few days and try to change the primary alias then.

@ClassifiedPerson 17 күн бұрын

Can I transfer my Hotmail address from old account as an alias to new outlook account?

@paulomalley 17 күн бұрын

No. This is not possible. Both accounts are Microsoft Accounts already and you cannot merge them. This is what I refer to at around 00:50 in the video.

@ClassifiedPerson 17 күн бұрын

Sorry I skipped some part of video😅@@paulomalley

@user-rp8ux4qk9p 5 ай бұрын

i have minecraft in my account, if i do this my minecraft account well die? or i still have minecraft?

@paulomalley 5 ай бұрын

Your Minecraft account should be fine as the Microsoft account is still the same. If you want to be 100% sure, you can just skip the part of deleting the old address. Just create the new address and set it as your primary one. The old address will still be there and work as normal, but will just be a secondary alias for your new one.

@CookPlex.Official Ай бұрын

Well where do I sign in

@paulomalley Ай бұрын

Head to account.microsoft.com in order to change your account details. There is a little pop up early on in the video with the address details.

@Daistura 4 ай бұрын

So by deleting the old email from the Microsoft account, it will permanently deleted or I need to sign in again to delete the old one permanently?

@paulomalley 4 ай бұрын

The account will be deleted straight away once removed from your account. The visual change can take some time to populate across the systems though. A good thing to note though is that MSFT does not reuse aliases, so you don't need to worry about others being able to claim that address later either.

@Daistura 4 ай бұрын

@@paulomalley I have deleted the account and already 30 days passed so its closed But when i search for my gamertag ( xbox account) its still appear do you know when it will be deleted?

@paulomalley 4 ай бұрын

Your gamer tag will still exist unless you fully close the Microsoft account that it is connected to entirely. Simply changing the email address (like I describe in this video) won't delete the account. Unless you are looking to fully delete the Microsoft Account too (and everything associated with it)? If that is the case, then you can head to aka.ms/closeaccount and follow the steps there. As part of this process there is a drop down where you can choose either 30 or 60 days as the time window where you will be able to prevent the account from being deleted should you change your mind. The default is 60 days.

@Daistura 4 ай бұрын

@@paulomalley Yes I know , I have closed the microsoft account and everything associated with it But after the closing of the account and 30 days passed my xbox account is still appear to me, I don't know what happened when it should be closed with the microsoft account I closed

@paulomalley 4 ай бұрын

@@Daistura I wonder if the reason you see it still is because it was yours originally. If you are comfortable with it, you can share the GT with me and I will see if I can search it on my end. If you don't wish to share it here on KZfaq, I have my Telegram etc linked on my Bento page which can be found on my channel page.

@aestral273 Ай бұрын

I want to set another primary alias and delete the old one but it said that i cant change it. Even i add email or outlook account in it. Do you know why is it and how can i change the alias.

@paulomalley Ай бұрын

If you are following the instructions as shown in the video, there should be no reason for it not to work. Can you provide more context around when the error occurs and what it says specifically? Just keep in mind that you can't add an existing Microsoft account address as an alias, so you cannot add any existing Outlook account (only creating a new one as shown in the video will work).

@aestral273 Ай бұрын

@@paulomalleyof course i followed your instructions. Both Outlook account and the email is not an existing Microsoft account. It say to me that "We were unable to make your primary alias. Please try again later." I've just log in and want to change alias and it say that. And i also tried to change it 2 month ago but it also say like that. Do you have any solution?

@paulomalley Ай бұрын

Thank you for confirming that for me, I appreciate it. Can you please also confirm one more thing for me... Is your current Primary Alias one of the following: @hotmail, @live.com, or @msn.com? If this is the case, that would likely be the root cause of the issue. If this is the case, I do not believe you will be able to change the primary alias of the account without help from Microsoft Support as there is a process on the backend that prevents the system from converting the current Primary Alias into a regular Alias.

@PapiChulo.OG500 22 күн бұрын

i did this but i theres no way to log into the new account because it didnt have me create a password 👀what do i do what did i do wrong

@paulomalley 22 күн бұрын

Your password has not changed. Only your username has. You should be able to sign in with the new address and your existing password.

@harshl-tg3ic 2 күн бұрын

Bro does there is any way to recover deleted alias or to get email from a deleted areas I got my really important data stuck

@paulomalley 2 күн бұрын

You should simply be able to re add that alias to your account as it is linked to the account it was originally created on. As for deleted emails, that's substantially harder, and honestly may not be possible.

@harshl-tg3ic 2 күн бұрын

@@paulomalley how can I do that

@harshl-tg3ic 2 күн бұрын

@@paulomalley will I be able to make Same address again

@paulomalley 2 күн бұрын

Yeah, follow the steps at the beginning of the video here on how to add the alias back to your account. Just keep in mind that it needs to be added back to the same account it was attached to originally.

@harshl-tg3ic 2 күн бұрын

@@paulomalley bro I am trying to say can you add back the same address which is removed it was my really important data which was on deleted alias

@FireCraft57562 3 күн бұрын

Will i lose anything i had?

@paulomalley 3 күн бұрын

No,. This process does not delete any of your emails or data. The only thing it does is change your primary sign in address for the account. Everything else stays the same.

@growqueen 11 күн бұрын

Hi, I created a new email address, but now when I delete my emails they keep coming back. How do I stop this please 😢

@paulomalley 11 күн бұрын

Apologies, but I don't quite understand what you mean by "delete emails" here. Are you meaning that you are not able to delete an email alias from your account like I show in the video? Or do you mean that when you delete emails in an app or similar, they aren't being deleted? If it is the second one, can you please provide more details such as the device and app you are using?

@Liza-Rajab 17 күн бұрын

I have already added a Gmail account, how can I cancel the account please? 3:03

@paulomalley 16 күн бұрын

If you have already added the alias to your account, you can follow the steps shown in the video straight the time you referenced. It shows the steps to remove an alias from your account. Just keep in mind that you can't remove the Primary Alias of your account without first switching to a different one.

@Liza-Rajab 16 күн бұрын

@@paulomalley I'm already added the alias to your account ..gmail account ? i need remove it of microsoft account ? Please

@paulomalley 16 күн бұрын

Yeah, I think I understand what you are saying. I cover how to remove an alias in the video from about 03:20 onwards. If you don't have any other alias to make your primary one first, then you will need to follow the earlier steps in the video first to set up a second alias to change your primary one into.

@Alex-Lemon 6 ай бұрын

so i cant unmerge them?

@paulomalley 6 ай бұрын

Unfortunately no. That isn't possible. Microsoft doesn't reuse account aliases, and so there is no option to unmerge them into separate accounts. This is also the reason why you can't merge two separate accounts into one.

@7prudent 6 ай бұрын

@@paulomalleywhat do you mean by you cannot unmerge them into two separate accounts? I am thinking of already actively used e-mail of mine as an alias to my microsoft account for security reasons. So, will my other e-mail (which is not a microsoft/outlook account) get affected by this? Even if I use another website to log-in and check that e-mail's inbbox?

@paulomalley 6 ай бұрын

This is referring to someone having two aliases for the one Microsoft account that are both Outlook.com addresses for example. It is not possible to later on split these into two separate Microsoft accounts. That is all. Your other email address won't get affected in any way if it isn't a Microsoft account if I am understanding you correctly. Keep in mind though, if your non Microsoft account address that you are looking to add is a work address, this can cause issues signing in if the work address is a commercial Microsoft account. I highly recommend that you create a new outlook.com address as the new alias to avoid any potential issues down the line. I used to troubleshoot this sort of thing FAR too often...

@7prudent 6 ай бұрын

@@paulomalley no, the one I thought about adding was a gmail account, but after reading your comments, creating a new account attached to the original address seems to be the best option. However, can I later permanently delete/erase that added alias account (by this method)?