The EKEN V5 Video Doorbell is available from: bit.ly/EKEN_V5 and also from here: bit.ly/EKEN__V5

First please note that this review relates to both Eken V5 HW and Tosee SW combined because they only can operate in combination and there is no other SW for the Eken V5, at least none that I am aware of. The doorbell looks good and manufacturing quality is just fine. It is a bit big but that is understandable as the three 18650 batteries occupy a lot of space. There is no weather protection (not that it was advertised but worth noting for those who need an outdoor solution). Vandal protection is just a minor bolt underneath however the doorbell‘s plastic case makes anything more serious just pointless. The camera resolution is way better than that of analog doorbells and the viewing angle is also wider though not as wide as in the description to that matter. My measurements show approximately 110 degrees in horizontal dimension and 70 degrees in vertical one. Night vision looks good. However there are quite a few issues which limit the device usability a lot: The doorbell doesn‘t work without Internet connection even in local LAN. This means that you are forever dependent on mercy of some anonymus server in order for the setup to operate. This service can cancel or become chargeable anytime, and there is no way to avoid it. Also you never know how your private data is processed in that server. All three batteries are connected in parallel. This is not the way LiIon batteries are supposed to be charged, normally there is a controller with a separate port for each battery, so expect much shorther batteries lifetime (hopefully not an explosion) unless you take them out each time and charge in a specialized charger. This is a VERY SERIOUS ISSUE as it is related to safety. I‘d say use just one battery or don‘t use them at all. The sound is delayed, distorted a lot, very silent and echoed even within private LAN. I can‘t understand it as video doesn‘t suffer from anything like that. You can turn a mobile horizontally during the call, and the picture rotates 90 degrees and switches full screen mode automatically. However in case you hold the phone horizontally before the call the picture stays vertical unless you press the full screen button. Actually the automatic picture rotation doesn‘t work at all in such case. This is a huge disadvantage in case you want to use a tablet fixed to a wall horizontally as a display (my case). The only operation mode is 10 seconds ringing and turning video on automatically afterwards. Alternatively you can press answer button manually. It is not possible to e.g. set video to turn on instantly nor to set different ringing time etc. It is not possible to control alarms from motion detector and entry calls separately, you can only reduce the motion detector sensitivity in case you don‘t want it‘s alarms. The call is on forever unless you press „back“. Also there is no „normal“ big red call termination button nor auto disconnection timer. It is stated that the only external power supported is AC. However the micro USB connection on the backplane also works OK, just it is not accessable when the device is mounted. It is not too troublesome to make a hole in plastic and connect any 5V source but I wonder why this was not done by default. 5V DC power is much more common than AC 18V. It doesn‘t work with hidden WiFi SSID. This is not docummented anywhere and manual entering of SSID is also allowed, it just doesn't work afterwards. This took me plenty of time to figure out as my WiFi is hidden by default. The camera in day mode has plenty of purple tint, especially under incandescent light, way more than any phone camera or photo camera. Summarizing, there are some positive things about this doorbell however it looks very much unfinished and use cases are pretty limited. Some of missing features must be very easy to implement, others might be limited by the HW inside. All in all this is not what I expected based on description.

Great video - I tried to connect using just the manual but failed - I was about to send it back as useless but then found this instruction video and within a few minutes I was up and running - many thanks

Have just purchased this model waiting for delivery with mains power

Hi there I wonder if you can help me my doorbell won’t ring to the little box that you plug-in Also doesn’t connect to the phone have you got any tips to help us

Looks like a good device, and BG has a good price. I did not see the doorbell accessory which you showed. What happens if your cell phone is turned off? Is the info stored until you turn the phone on? Might be something to look into. Thanks for the review.

Is there an alarm in case someone tries to remove the whole thing?

Thank you so much, i finally got it all working

In accordance with the manuals, 8-24 ac voltage must be used, as alternative power supply (instead batteries). From the other hand, polarity and red wire connection to the left external terminal is mentioned. Finally, is able to use ac, dc or whatever we want...?

217/5000 When someone rings my doorbell I receive the message "Missed call" I cannot get the normal answer screen. I have allowed ToSee to make notifications on my phone. Can anyone help me?

what is the maximum micro SD size that this doorbell can take? is it 16G, 32G ..more? ..and what types that really works with it easily? ..Kingston..or others? ..thanx! great video by the way! :)

Good, I need your help. My product works very well, but my router turns off the cable tv. there is a possibility to be able to connect by wifi direct, phone> doorbell V5. Or must the connection have to go through the router?

Very informative video, thanks! Can more than one phone be connected to the doorbell? Can you have more than one video doorbell associated with the app?

So will there be two-way communication with a doorbell if the smartphone is not on the same WiFi network? For example, if the smartphone is located in another city and is connected to the Internet. Your video does not understand this.

Hola quería saber si podés hacer el mismo video pero abajo tenga un subtítulo en español , gracias

Please add a video for connecting the door chime.

Could you mount it without using the screws? For example in rented accommodation where I don't want to make holes in the wall!

I wish to use external power. The instructions say 90-250V AC which seems a bit high. Some other websites say 18V/500mA. Which one? Also, can I keep the batteries in the unit while using external power or is it just one of the other. I ask because it may be useful if there is a power cut and batteries are a backup?

I can’t get the chime to connect

v5 doorbell up and running but it keeps saying offline wifi signle is good router is apox 16 feet away have rebooted router i need help please

Great Video..Is there a way to fix the doorbell so no one can steal it?

Hi I have this v5 Eken doorbell unit which worked ok except now I cannot pair it to my cell phone even I followed the instruction over and over, at the pairing the door unit says instructions received but my cell keeps on searching and searching. Please help.??

How far is the motion sensor? Will it give a notification even if cars drive past? And will it record anytime someone is near the camera

this doorbell has ONVIF or RTSP?

How do I fit the SD card into the V5 doorbell

Can u be connected to two doorbells and do they offer other security cameras so u can run a nice network

Hi thank you for the video! can you please tell me how to link white chime with the camera system?

Is it possible to set a smartphone to autoreply mode so that the image would appear on the screen without manual intervention?

Did you buy from Banggood or Gearbest ? The Banggood listing doesn't mention anything about batteries and the wireless chime in the package content and the naming is also weird Eken A8

Does the company provide regular firmware security updates to prevent i from becoming an entry point to the network?

I been looking high and low for batteries for this doorbell can some tell me where to get batteries from. Mine didn't come with batteries.

Hi, you mention about updating the firmware. I just got the unit but I don't see how to do the update. Could you please describe in detail how to do it? Thanks.

Can I adjust the view? I can see pretty far, I want to narrow my view, closer to house and yard

If the data card is full, will it erases the old data to make room the new recording?

I cant get the ringer to pair with the main unit.

So you cant get a message if someone ad the door if you go to work

Is the camera storing the videos in a cloud and how much ist that ?

As I walk through the procedure for installing the doorbell it says for each step succes! > When I go the main screen the doorbell säys "Join the network failed" and the red light starts flashing again. Please provide me with a solution

Is it possible to disable the ringtone on the doorbell when you press the button? Thanks

Hi there, the tosee app recently unable to have the playback button in the messages.

Is there an automatic answer? For tablet use?

Will hard wiring it continuously charge the batteries?

Can you access the camera from your phone without having someone ringing the bell

I had this device connected to my network and it was fine. I disconnected it and now it won't scan via the qr code so I can't get it onto my network again. Any suggestions?

Could we use it with other ip cameras via registrator (dvr)?

Just got the device but I can’t get the camera to work. Push notifications and the chime works but no output.. am I doing something wrong ? I’ve reset the device for about 10 times now..

J’ai un problème pour connecter l’appareil. Dans la méthode 1, quand je nomme l’appareil, un message d’erreur survient par écrit: « -13Impossible d’ajouter l’appareil ». Dans la méthode 2, quand je scanne le code QR, un message d’erreur vocal se fait entendre: « configuration error please check ». Bref, je n’arrive pas à finaliser la configuration. Le bouton ne devient jamais bleu.quelqu’un peut m’aider svp?

does not support PUSH , so evrytime someone ring the doorbell you have to open app and connect to wifi before see who is at the door , which takes 3-5 minut and a that time the visitor is gone again

Just received a V5 doorbell and after trying it for a while I must unfortunately say that I am very disappointed. Battery life is specified from 3 to 4 months without motion sensor activated. My experience is that this hardly lasts 25 days before it has to be recharged. Furthermore, it has poor wifi coverage. Had to move one of my TP-link Deco M9 almost completely near the doorbell for it to have a good enough connection. So this was unfortunately a bad investment. On top of it all, I experience that Eken customer service ignores inquiries regarding this.

How do I add multiple cameras

how do you hardwire this bell

how many cell tostoll in the cam

My Eken 5 Video doorbell PIR motion sensor is not working , anyone can help advice please ?

Is it waterproof? If it is not, it doesn't make any sense.

how to use the IP function ?

Does the phone work when it is out of wifi range???

Can it be paired with 2 phones

How can me and my wife both be connected

stay away from this unit if you do not want to get adds any time you open the application (tosee) on your phone.

Hardwire does not work with 5v usb power. It works with 8 to 24 vac (alternating current) doorbell is perfect and cheap on wish.

Extension bell rings on its own in the house intermittently without anyone pressing the outside bell.

After spending hours to set this up, it requires a full restart and re installation every time I want to use it. Total piece of shit. Complete waste of time and money. Could classify it as a scam.

stay away from this unit if you do not want to get adds any time you open the application (tosee) on your phone.