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- 🌍 Welcome to the Grand Finale of Our Africa Adventure! 🌍
Join me on the last day of our whirlwind journey through Africa, where we've explored everything from cutting-edge call centers to groundbreaking customer experience (CX) events. Get ready for an unfiltered, behind-the-scenes vlog, just like you asked for!
BTW if you want to help support our film project: Here's the link to help us finance the edits:
gofund.me/0e4d1a86
🎥 Here's What We Did:
- Kicked off with a high-impact customer experience event.
- Collaborated with the city of the Western Cape.
- Conducted interviews at diverse call centers.
- Engaged with private and public sectors to discuss BPO expansion into Africa.
- Survived 15-hour days of filming - think Texas to New York and back!
✨ Key Takeaways for You, the CX Pros:
- Witnessed innovation in delivering CX for customers living on just $500/month.
- Engaged in discussions about AI, values, emotions, and much more.
- Got insights into the BPO sector and the virtual or "emancipated" version of BPO business in Africa.
- Visited an amazing call center, Paul Lab, with a refreshing family vibe.
- Collaborated with the Singer Group, laying seeds for a film series next year.
🚀 A Special Shoutout:
- To the team for producing an amazing event.
- To the logistics team for scheduling 15-hour days of shoots.
- To Carla, Anna, Joan, Kamille, Kelly, and everyone in the background.
To my family for their unwavering support.
🎬 What's Next?
Stay tuned for our film series releasing in October. Experience the innovation, culture, and energy that is shaping the CX and BPO sectors in Africa. From the highs to the lows, it's all here, and I can't wait to share it with you.
🙏 Thank You for Being Part of This Journey!
Your feedback, support, and engagement mean the world to me. If you've enjoyed this adventure as much as I have, don't forget to hit that "Like" button, subscribe, and ring the notification bell. Let's keep innovating and transforming the world of CX together!
#AfricaAdventure #CXInnovation #CallCenterMagic
💼 Looking to transform your customer experience? Connect with me on social media, and let's make a lasting impact together. Links in the description below.
🔗 Connect with Me:
LinkedIn: / denniswakabayashi
Twitter: cxcreator?lang=en
Instagram: whatisdenni...
Podcast: "CX In the Wild": www.buzzsprout.com/1993558
🎉 See You on the Next Adventure! 🎉