Failed While Filming! - Anker Prime 200W Power Bank

Рет қаралды 28,226

7 ай бұрын

Although this tidy little 20,000mAh power bank resolves the issue of my Anker 737 not supporting 12V Power Delivery, in my case it comes with its own more major problems.
It's important to note here that this is a specific unit failure and is hopefully not in anyway reflective of the product as a whole. Mine was faulty. It's gone back. I won't be buying another one. Simple. 🙂
#anker #powerbank #battery

Пікірлер: 137

@michaelpt83 7 ай бұрын

I have this with the charging base and have no issues, i absolutely love it. You may have gotten a defective unit and I'm sure Anker will replace it for you!

@BatteryAddicted 5 ай бұрын

This is my nightmare - buying something as expensive as this and having to go return it. I'd expect Amazon to take it back no question I guess. Thanks for the review. Guess I'll hold onto my 737s for awhile longer before splurging on this. Good to know about the 12v output! Are you planning on reviewing the 250w one? :D

@floatingpoint5860 7 ай бұрын

Cells with highter capacity have almost always higher resistance and therefore can deliver less current. They also tend to overheat much faster.

@theguru143 7 ай бұрын

these are suppose to be "gan" technology using new semiconductor tech to prevent that. They just did a horrible job designing these apparently. I just purchased the 737 because this new line is flawed

@TheDesius 6 ай бұрын

@@theguru143 I dont think its the product itself. Maybe just worse quality controll. its not like its totally new tech, its still just a powerbank with screen exactly like the 737

@wantyou1944 6 ай бұрын

@@TheDesiusdifference cells. 737 is li-ion, new one is Lipo

@johnporter4189 6 ай бұрын

Put both ends of a single usb c cable in the 2 usb c ports for 4 seconds, that will reset it then charge up as normal

@jonathaningram4672 6 ай бұрын

I was wondering if it was because you had a 140 watt charger plugged in first before plugging the lead in to the powerbank, after all you said 100 watts in or out per port but maybe with a live cable a pin crossed to another and blew it internally? I had a 15,000 Mah power bank fail right out of the box charging my phone from Tesco, it wouldn't power down and all the lights kept flashing, got it exchanged the same day.

@1410pdt1410 2 ай бұрын

I have to base as well. When I place it on the base it actually draws power from the bank. Kind of concerning. It shows around 0.4 to 1W when using the base.

@icebear6393 5 ай бұрын

Just read on the back of my anchor 737 it will support 12 volt power delivery but only through the USBA port so if you could find a USB-A to trick it into 12 volt output it will do it

@Vlaid65 Ай бұрын

Mine arrived today. it was at zero charge too. but seems to be charging fine atm (only a 65 watt brick).

@steveb013 28 күн бұрын

hi, so you said that its doesn't work well to charge the mini 3-4 pro batteries in the hub ?

@abbasalizadeh8428 10 күн бұрын

Does your 737 full up your drone batteries? I bought it for my DJI MINI 4 PRO's batteries, when I am out...

@bendono 3 ай бұрын

Although the 12V profile was originally in the Power Delivery (PD) standard, it has long been deprecated in newer updates replaced by 15V. There are a fixed number of slots available, so by supporting 12V means sacrificing something else.

@tdcattech 3 ай бұрын

The latest Anker product I reviewed (C1000) supports 12V on the 30W port but not on the 100W port (according to the manual). 12V is so common, it seems an odd choice to phase it out.

@andrei54445 Ай бұрын

thank you for this honest review

@giovannimazzocco499 7 ай бұрын

On the specs of the 737 (written on the box side) USB-C supports 9V, 15V, 20V and 26V. 12V support is only available for USB-A. Did you try with USB-A?

@jacobsarvis 3 ай бұрын

Not enough amps (1.5a) for my need (2.25a)

@VladPokul Ай бұрын

28, not 26, 28*5a=140w

@debadreeto 5 ай бұрын

Just purchased a 737 140W instead of the Anker Prime 200W after quite a long thought around holidays before a long trip and then this video comes in suggestions. What are the chances LOL

@CardiovascularCarePartne-kl7ej 5 ай бұрын

Wondering if there are faults with the Usb C port hardware. Had mine 2 months, hardly used and suddenly won't charge on cradle as it believes it is still having power drawn from it. It also kicks into another protection mode. Have tried the art to port rest that does nothing. Should be a very nice product but after watching this along with my own experience has left me wary of Anker for the first time.

@maresking22 4 ай бұрын

Mine is doing the exact same thing did you ever get it figured out?

@billuebele769 4 ай бұрын

@@maresking22mine is also doing the same. Won’t charge on the magnetic base and the C1 throws a low voltage warning.

@buzzluxx1042 4 ай бұрын

Same for me thankfully I'm still in the exchange window

@hwj1822 3 ай бұрын

This happens to me too after 4 month of use (20x charging). I left it there on the Pogo-Pins for 14 days, and the Port USB-1 was suddenly defect after do nothing with it in this time. Low voltage warning! But the other port USB-2 ist fully working. Now I have a send-back-ticket. It seems, something is wrong with this model!

@hanshogne 14 күн бұрын

Did you figure out what went wrong?

@roocatuk3719 Ай бұрын

Mine turned into a brick after a few days of using it, comes up with a error for low temperature and a error code e113. now it will not charge or recharge any devices. Returning it to amazon :

@crystalrain9016 5 ай бұрын

Heads up …my 747 died after 20 minutes of use … sent back under warranty…. Anker sent me a refurbished one 😢 informed that this is what they do under warranty ..that’s total crap …

@g-moI 4 ай бұрын

It’s really crazy though, didn't u ask for refund ? And buy from elsewhere

@ML_STUDIO89 3 ай бұрын

I want buy it but i see your comment i change my mind thank you 😢 #ANKER give fake warranty refurbished 😢😢😢😭😭

@myv6mustang 2 ай бұрын

Mine took a few weeks to fail but they sent me one brand new in the box. Bought offf Amazon

@user-hx4ho7vm3l 3 ай бұрын

Did you find a solution to this?

@siannes4599 3 ай бұрын

Good day tdcat tech 👍🏾 did anker ever suppy you with a refund or replacement?

@tdcattech 3 ай бұрын

I returned it to Amazon and was refunded.

@TristonS27X 4 ай бұрын

Are you planning on reviewing the 250w one?

@user-ww9yw4zi8m 6 ай бұрын

Atleast it never EXPLODED and BLOWS YOUR BALLS OFF :o

@siannes4599 6 ай бұрын

Anker has usually skipped the 12v mode as it is optional, anker has recently started including the 12v mode with the new prime chargers.

@chrisjfawcett 7 ай бұрын

Can you charge the powerbank through both USB C's at the same time to reduce charging time?

@tdcattech 7 ай бұрын

No. Just one socket for input.

@LogoSecretLovell 7 ай бұрын

…that may be only for the 250w version”

@prestwickpioneer3474 3 ай бұрын

Same happened to me today with the 27650 version.

@NAPELAKAPU 4 ай бұрын

Where did you get the voltage analyzer?

@tdcattech 4 ай бұрын

If you search USB Voltage Tester on Amazon, you'll get plenty that look very similar or exactly the same as this one (with the usual random brand names).

@thirdnormalform 7 ай бұрын

What's the battery chemistry? That's what matters for long term reliability.

@ericklein5097 7 ай бұрын

The other model (737?) has Lishen 21700 cells. LR2170LA I believe. I would check the channel ChargerLab. They do EXCELLENT teardowns on this kind of stuff. I would almost bet the house that this is going to be the same. None of the the other ones (LFP, LTO, etc) have the energy density to be practical. Compound that with the fact that a 4S discharging at 100W is going to see a max of about 9A and if you were to try 200W you'd be at 18A so a Molicel/Lishen/Samsung power cells is absolutely necessary. You need one that can support at least 25 or 30 amps.

@moathherbawi 4 ай бұрын

this message appeared to me when I unboxed it and turned it on. I pressed the power hold for a while and it worked since then. I like how fast it is, but the draining is also so fast.

@exploring_thailand 7 ай бұрын

Does the 737 not charge the drone batteries at all?

@tdcattech 7 ай бұрын

They do but, in my experience, not reliably. Sometimes I just get an under voltage warning and they refuse to output anything. Not sure if this is because DJI is expecting 12V which the 737 can’t provide.

@smithamith7795 7 ай бұрын

Mine doesn’t charge after 6 months and 60 cycles

@greegp7400 4 ай бұрын

Warranty is 2 years so , they replace it , but yes expensive stuff and die. I have 140w 24000 i hope will work

@thegrindizreal5896 4 ай бұрын

Mine turns up tommorow i was hopeing to pair it with the asus rog ally but im really skeptical now lol😅 hope i havent just ordered a faulty unit from amazon since i bought on refurbished unit through amazon to save a bit of coin

@bc_usa Ай бұрын

Oh it's definitely a paper weight at best. 😮

@1410pdt1410 2 ай бұрын

I am having same issue. Anker wants me to "send a video" and all this other stuff before they question it.

@xaerothehero Ай бұрын

11:05 Can't be sure ofc, but THIS action is probably not recommended, and could have killed it. Touching the positive side of a battery onto the bottom and the chassis of the power bank, WHILE it's plugged in and charging. (possibly also touched the charging pins)

@zacharycompton5624 6 ай бұрын

I like the bag to put my cables in.

@scottw595 4 ай бұрын

Had two both failed.

@robfrazier9865 28 күн бұрын

Bought 2 of the 250W primes and both arrived zero volts - completely dead! One actually failed right out the box and wouldn’t accept a charge. Anker said they will replace. 🤷

@Geoffwhite18 7 ай бұрын

It says in/out on both ports. They should replace the power bank for you no questions asked.

@tdcattech 7 ай бұрын

I returned it. Amazon refunded it within 12 hours of the package being picked up at my door which is great service from Amazon. I wonder how many of these are going back?

@Geoffwhite18 7 ай бұрын

@@tdcattech I love the no hassle amazon returns!

@greegp7400 4 ай бұрын

On my anker only upper is 8n/out bottom is only out 😅 I have 140w 24000 24k

@eric131313 2 ай бұрын

Well on positive side this thing has protection working 😅

@kylie6583 2 ай бұрын

It could be the power bank you are using to charge it. Charge it through mains power and see how you go.

@4damula 5 ай бұрын

I will not buy Anker anymore . They are the best until they break. I been through 2 737. And my order power core quit working two. Every Anker I own broke in under a year

@artbrutnewyork 2 ай бұрын

Was the issue ever resolved?

@bc_usa Ай бұрын

Yes he got a refund.

@USBANGELcom 6 ай бұрын

🎉🎉🎉 PD fast charger manufacturer based in Shenzhen looks forward to your cooperation with you.

@anthonywilliams7686 4 ай бұрын

nine never exceeded 37C when charging so I guess you have a faulty unit. Whilst it didnt charge at the full stated rate it was only a couple of amps down and did not decrease in rate untill close to a full charge.

@shaiuken7150 7 ай бұрын

The anker 737 was great, but it bricked on me Trying to contact the alliexpress shop atm

@greegp7400 4 ай бұрын

Aliexpress sale fake 😂

@shaiuken7150 4 ай бұрын

@@greegp7400 fr? But I bought an anker product I got a refund and switched to ugreen

@Slashingthrough 3 ай бұрын

Guess send it back and hope the next one doesn't have this problem. Bad quality control again from Anker.

@aliensstolemybeer5362 4 ай бұрын

I had a anker 737 fail on me after only 65 cycle charges according to the onscreen display. Sent it back straight to anker and they replaced it within four days. It's been ok so far but we'll see what happens.

@tremorflow3614 3 ай бұрын

I had an issue with my brand new 737. Charged it up fine. Left it for a week, went to get it for a trip and absolutely nothing. No ports work out or in for charging. Basically a dead unit. Tried the recommended reset putting a type c to type c in and out to rest and still nothing. I bought the 737 from a local store here in SE Asia that told me to contact Anker which I did. They told.me because I'm not in the U.S. that they will not do anything other than a partial 15% refund. The partial refund of course went to the store that I bought it from in SE Asia. That is the end of Anker anything in my life and I tell people never to buy their products.

@kazmirzleszno 7 ай бұрын

I had the same thing with mine. open it and disconnect the links. Maybe this will help.

@richardcharrington6145 26 күн бұрын

i had exactly same problem

@renmedia 7 ай бұрын

That was Bluetti not EcoFlow. And the charge speed dropped due to heat.

@tdcattech 7 ай бұрын

Yes, I corrected myself a few moments later in the video. 🙂 Why do you think this is heat related? The 737 charges at the same temps and maintains 100W or more.

@renmedia 7 ай бұрын

@@tdcattech I have no ideea, but for sure is thermal throttle. Not ok, but something going on there.

@rypin 6 ай бұрын

Now is working?

@tdcattech 6 ай бұрын

No. Returned to Amazon. Dead. 💀

@rypin 6 ай бұрын

@@tdcattech then i so scary T_T Because I want to buy this powerbank but I scary that I have trouble like you and i must send return powerbank :

@tdcattech 6 ай бұрын

As I mentioned in the vid, I’m sure this is just a defective unit. It happens.

@bc_usa Ай бұрын

@tdcattech Then why don't you prove it by buying another one? It would make sense to do a follow up video testing another unit.

@70soul35 7 ай бұрын

I had exactly the same situation after taking it out of the box, it didn't react, only when I connected the cable to charge it first showed me 50% and then it charged from 0%

@tdcattech 7 ай бұрын

How is it working now?

@70soul35 7 ай бұрын

Everything works fine now, I also have a charging base, only one problem is the 20,000... actually does not count towards the 20,000 battery capacity of the devices you charge. For example, the phone and iPad give a total of 10.5k capacity and I charged the phone from 40% to 97%, the iPad from 50% to 97% and the power bank went from 100% to 58%. I will add that charging base, when you insert a lightning cable into the port, reduces the speed of wireless charging, which may even be good if you do not care about speed as quickly as possible and it will increase the health of the power bank over time.

@70soul35 7 ай бұрын

I thought that I would be able to charge my iPad and iPhone almost twice on this power bank, at this point I'm wondering if it might be worth buying the 27000 (but is huge!)... it has Bluetooth and a dedicated app.

@leighhaynes 5 ай бұрын

Mine was the same, arrived completely flat and wouldn't turn on. On first connection it briefly showed 50% before starting charging from 0%. I guess this it what it does when first initialising. It then continued to charge fine at 65W (limit of my charger).

@70soul35 5 ай бұрын

@@leighhaynes I also bought a larger one (27650) everything works fine on both, except for a slight error when I press the power button twice (I don't remember if you mentioned it in your video, an orange dot appears on the screen and in Anker this technique can be used to charge devices with lower voltage) but later when I put it on the charging base I have to remove it and put it back again to start charging.

@bestestimesreborn 7 ай бұрын

Hehe EcoFlow. It's Bluetti lol

@tdcattech 7 ай бұрын

😂

@DroneManMurphy 7 ай бұрын

Ohhhh no! My exact battery is scheduled to be delivered by UPS tomorrow! Perfect timing with your video! 🤷‍♂️🤦‍♂️🤔😳😂 Coincidentally my Bluetti EB38 unit just had to be sent back with a similar “Short” issue and I have never had that issue before with any of my devices. I wonder if it’s those “Chinese/Russians” taking it out on us for world events? 🤣 Noooo, I’m kidding about that. Hopefully you will be able to get yours replaced quickly. 👍

@tdcattech 7 ай бұрын

As I mention in the video, I’m sure that this is not a common problem. There will always be some faulty units. I hope yours is a good one! 👍🏻

@theguru143 7 ай бұрын

it absolutely IS a common problem unfortunately. I've seen many reviews and videos that this new "gan" line of theirs isn't typical Anker quality. @@tdcattech

@bc_usa Ай бұрын

@theguru143 Strange because this is the first negative I have seen on this unit and I did alot of research before I bought all 3 ankers and they're doing fine.

@charlieespeleta5616 5 ай бұрын

read the instruction

@MrCorgun 6 ай бұрын

Thanks for the video 👍👍

@siannes4599 7 ай бұрын

These super high output power banks are turning out to be pretty sketchy...I'll stick to my 20W INIU 20'000.

@tdcattech 7 ай бұрын

Great when they work. Very handy but I agree, a little sketchy. Good word for it 😄

@user-to1ut2rh7k 7 ай бұрын

Same as mine doesn charge now😢 after 4months

@avt65 2 ай бұрын

Just don’t trust Anker products. Just returned a 737 where the button needed to be repeatedly pressed to function. I wasn’t impressed by the speeds charging an iPad and iPhone either. Seen too many problems to consider again.

@kazmirzleszno 7 ай бұрын

You did what I did. You have connected charging to the C2 port. In the manual, this port is called OUT, not IN. There has been a conclusion

@tdcattech 7 ай бұрын

?? It literally states IN/OUT on the charger. Does the manual conflict with this? Either way, this shouldn’t cause a problem with this type of port. There are many examples where a cable carrying power might be connected to an output only PD port.

@chrisjfawcett 7 ай бұрын

@@kazmirzleszno Could you let me know how this discussion concluded? I am not getting any of the outputs Watts I should be and I think I might have charged it through the 2nd USB C port

@kazmirzleszno 7 ай бұрын

@@chrisjfawcett@chrisjfawcett the manufacturer tells me to show proof of purchase and they don't want to talk. I showed them the problem. the manual clearly shows that port C2 is the output port.

@kazmirzleszno 7 ай бұрын

@@chrisjfawcettIt needs to be dismantled and repaired.

@chrisjfawcett 7 ай бұрын

@@kazmirzleszno Thanks for your response. Surely the manufacturer should confirm if port C2 can be used as an input and an output??? Surely thats the first thing thats needed

@mollyrobben7470 5 ай бұрын

🤬🤬🤬 my 737 crashes my Samsung Galaxy S23 Ultra!!!

@FATL0L0 3 ай бұрын

Mine came drained when New

@bc_usa Ай бұрын

They all do.

@technoklutz 7 ай бұрын

At least their safety protocol kicked in! 😂😂😂

@tdcattech 7 ай бұрын

😃 Absolutely. Well done Anker for letting your products fail in a calm and controlled manner.

@steph_nyc Ай бұрын

Just bought one. Lets see if im God's favorite or will end up having troubles 😂

@LucWijdeveld 6 ай бұрын

I have just had it for 2 days, first fully charged (with an Anker 45 watt fast charger). Then I charged my Samsung Tab S9 Ultra, the tablet indicated: it charges super fast. Also washed from 37% to 100% in 25 minutes. It works perfectly here otherwise. You can also adjust the display sharper. I think you had a bad copy, can happen

@ricoviii1 6 ай бұрын

Haha shit overheats can't even do what it says on the box

@charlieespeleta5616 5 ай бұрын

and your not supposed to charge on the second usb type c, first type c is the input

@tdcattech 5 ай бұрын

Can you direct me to where this is stated? The only hint of this I can find is a listing of what is being shown on various parts of the display. But this is describing what is happening at that moment and does not indicate the sole purpose of the the port. Anker would never design a charger like this. Can you imagine the return rate.

@sinepari9160 5 ай бұрын

There is an in/out, and the other is just out.

@leighhaynes 5 ай бұрын

Both are labelled in/out see @16:50

@theguru143 7 ай бұрын

I almost bought that thing, but after just a little research I realized it was the worst product that Anker has ever released. I went with the 737 and it's associated charger instead. Either their engineers were replaced with idiots or they really screwed the pooch on this product. I'll stay away from their "gan" products for a while

@samuelsulaiman 6 ай бұрын

Does the 737 a good product?

@theguru143 6 ай бұрын

I've had it now over a month and I have no complaints thus far. Just know that to charge it fast you have to purchase the separate wall charger. I didn't mind that too much because now I can charge multiple devices from that WHILE charging the 737 and use the 737 when I don't have the option to be plugged in@@samuelsulaiman

@Hitokiri926 4 ай бұрын

What makes it the worst product? Serious question since I’m looking at power banks