FERRY DISASTER. Sailing on Irish Ferries in winter - not recommended.

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Naked Ireland

Naked Ireland

6 ай бұрын

Here we are at Ferry Terminal No 1 in Dublin Port, and this is where you would get your ferry, through Irish Ferries to travel to Cherbourg in France. You can also sail to Holyhead from here.
A lot of work goes into these videos. You can now buy me a pint as a means of appreciation for my work on Naked Ireland, no obligation, obviously - only if you can afford it... I appreciate it. Cheers.
www.buymeacoffee.com/NakedIre...
You can see the WB Yeats label hanging from my mirror, as I sit in the queue to board. So you might be thinking that I’m sailing on the WB Yeats again. You may also remember that I made a very favourable video praising Irish Ferries on their service between Cherbourg and Dublin on the WB Yeats a few months back?
• Irish Ferries, the nic...
I’m afraid I’ll have to take it all back - please stay tunned to find out why.
I’m back travelling with them again, but alas apparently not on the WB Yeats, but on a P&O ship. So why, if I booked Irish Ferries, specifically because I enjoyed the crossing on the WB Yeats, would I be sailing on a P&O ship? Good question, it appears the two companies are one and the same, and the least said about P&O’s recent employment relations scandal, the better:
www.bbc.com/news/business-607...
When we finally start boardingboard, (we were originally supposed to sail at 6.30. It’s now exactly 9.05.), remember, we should have sailed over 2 and a half hours ago. Now I know what you’re thinking, that sometimes ferries naturally run late due to weather, and this is the winter after all. But in fact the weather is great. They are also obliged to contact us within a half an hour of the sail time to inform us of any delay, which I’m sorry to say they missed by a couple of minutes. However, that was the only contact they made with us. The message also said that we’d now be sailing at 8pm, but obviously that was over an hour ago.
To add insult to injury a young guy came round the queue of cars handing out vouchers for a cup of tea, or coffee or a soft drink! I mean, they should be providing us with a meal - people have been travelling here from all over Ireland and perhaps haven’t eaten since breakfast - remember you have to be in the queue 2 hours before ‘they say’ you’re going to sail. The last thing we need is a three-hour delay on top of a 2 hour wait.
Cynically, the next day, they invited us up to the café for some chips right at the end of our voyage, after we’d spent a fortune in their restaurant instead of offering something on boarding, when we needed it. But, of course, the worst kind of delays are the ones where you just don’t know what’s happening, where a company hasn’t even the respect for its customers to communicate with them when things are going wrong!
Now again, you might be thinking that I’m being a bit hard on Irish Ferries. We’ll what if I told you that on my way to Ireland from France just 3 weeks ago, exactly the same thing happened! You make your own mind up if this is a good way to do business.
So here we go, finally up onto the ferry. What a tiring day this has been. I still held out some hope, even at this late stage that there might be some compensation by way of a free meal when I got on board, but no, in fact on this boat it costs €25 for a meal. You have to buy a voucher if you want to eat, and there’s no cheaper option!
The other thing is that getting parked on this boat is always a faff. It’s not just a case of stopping and putting your handbrake on as on the WB Yeats. Here there’s always reversing into certain positions. In fact, on the trip over we had to drive off again as the took us into the wrong part of the ship. Worrying!
The cabins are very austere and there’s no TV like there is on the Yeats. It’s just sub-standard. And yet we paid around €200 for this cabin. You’d get a great Hotel room for that! The whole return trip (which was disastrous in both directions) cost €870 - a scandal.
The restaurant is more of a canteen with its Formica tables. There’s a small bar, not like the various large lounge areas of the WB Yeats. And then we see a reception with no one manning it! I wouldn’t want to face customers if I were them either.
And we started to sail finally 3 hours late.
Breakfast the next morning was €20 per person, which is more expensive than you’d pay in a very good hotel. There was plenty of it but it was nothing special, cheap orange juice in a plastic cup and an uneatable pain au chocolate. Possibly the worst I’ve tasted.
Of course, the romance of breakfasting with a view of the sea would be a bonus. Until you see the state of windows through which you must enjoy this natural spectacle. Out on deck I hoped their lifeboats are in better shape than their windows!
All bad things must come to an end, and so we finally, and thankfully, roll off this excuse for a passenger ferry and head on our onward journey into France.

Пікірлер: 87
@user-ul3is1id8e
@user-ul3is1id8e 6 ай бұрын
Just to confirm Irish Ferries are not part of P&O Ferries they are both separate companies, The Norbay has been chartered by Irish Ferries along with her crew for 6 Months . They have shortage of ferries at present, The Ulysses is in dry dock so the WB Yeats is operating the Dublin to Holyhead route, while the Norway covers the France route. The Norbay is due to take up the Rosslare to Pembroke route in February until alternative tonnage can be sourced.
@nakedireland
@nakedireland 6 ай бұрын
Thanks for the clarification David. It’s good to think that the present situation is temporary, I really do hope the Yeats is back in service again Dublin to Cherbourg and that it continues to run all year. But it’s simply inexcusable for IF to think that the Norbay could be a substitute for the Yeats. An association with P&O, even if only to lease a vessel, is a bad one, and in this case the customer is paying the price.
@Oakleaf700
@Oakleaf700 6 ай бұрын
@@nakedireland I just looked up Norbay, and seems she's a freighter built in the 1990's...so pretty old as ferries go. Stena Europe was pretty old as well..she had spartan cabins, too...but not quite as bad. She was an old Lady, but still working around Greek islands, having been pounded by the Celtic and Irish Seas for too long.
@nakedireland
@nakedireland 6 ай бұрын
⁠Good to know. I’m sure there’s life in the ship yet, but not as a passenger ferry, and Irish Ferries needs to sort out why there are constant delays. I’m guessing that’s a crewing problem. As I mentioned in the video, on one trip we were loaded onto the wrong part of the ship and had to turn and drive off again - you can imagine the chaos that caused! P&O, who I’m told are currently leasing the boat to Irish Ferries, sacked all their staff a few years ago if you remember. Nice company! That could perhaps be at the heart of this.
@stuartkelly3106
@stuartkelly3106 2 ай бұрын
I think they are the same no?, both owned by DP world
@TheDuffaloUK
@TheDuffaloUK 24 күн бұрын
@@stuartkelly3106 DP World owns P&O, and Irish Continental Group own Irish Ferries.
@eddiestaunton514
@eddiestaunton514 6 ай бұрын
You think this is bad I almost got shot once at Cherbourg Ferry Terminal! True story, was walking there at 5 in morning, there is a big army base in Cherbourg and 2 off Duty French Squaddies were firing an air rifle, one ricoched right beside me as i walked towards them but being Irish and all didn't take much heed unless it hit me, I ended up drinking a bottle of JD with them and shooting bottles until 8am
@nakedireland
@nakedireland 6 ай бұрын
All’s well that ends well!
@pinkbubblebath
@pinkbubblebath 5 ай бұрын
What is the light reflection that shows up in several of your videos? The light dances around your frame and it doesn’t look like a lens flare. Great videos BTW
@nakedireland
@nakedireland 5 ай бұрын
Many thanks. That’s the little Irish good luck fairy, who follows me everywhere. Only those that believe can see her, everyone else just sees a dancing light.
@ed7269
@ed7269 Ай бұрын
If you think this is bad, try the Dunkirk to rosslare route 😮 that’ll open your eyes buddy,,, oh and do it in winter if you really want a challenge
@nakedireland
@nakedireland Ай бұрын
I’ll maybe give that a miss if you say it’s worse that this! Thanks for watching.
@mehitabel1290
@mehitabel1290 4 ай бұрын
It's funny, because I think of Irish Ferries as a kind of saviour, after I had three Stena sailings cancelled from under me in rapid succession, between Fishguard and Rosslare!- and had to swap, at VERY short notice, to I.F. On the Wales-Ireland leg, I had to dash over to Pembroke, in heavy rain and fog, which was one of the most stressful drives ever! The Irish Ferries staff on the phone were professional, sympathetic and helpful. And on the ship, also great - Baltic statesers every one. I'm sure there are bad experiences (and really, can the steep steps on any ship be helped?) but so far, I'm a fan of Irish Ferries.
@nakedireland
@nakedireland 4 ай бұрын
Your a fan of Irish ferries (as I was) only because you haven’t yet sailed on this heap covered in the vid. My other IF experience, on the WB Yeats was fine. But don’t give us a cargo ship and charge the same as for a well fitted passenger vessel.
@ElmoBHD
@ElmoBHD 3 ай бұрын
I go back and forward to wales from rosslaire. They introduced the the new Oscar Wilde to run that service and now they've put this rot box on as an "Ecomony Ferry". Sorry. Loyality will be set aside next time I travel and it will be Stena I use! Norbay looks an absolute crapper and in really seriously poor condition when you see it sat across the liffey!
@nakedireland
@nakedireland 3 ай бұрын
It’s a shit box! Thanks for commenting.
@donall72
@donall72 6 ай бұрын
Thanks for the heads up as I from time to time drop people off to the ferry. I think I tell them to bring their oars instead.
@nakedireland
@nakedireland 6 ай бұрын
We all need to buy dinghys!
@WelshRob1964
@WelshRob1964 6 ай бұрын
What a nightmare! I would have been fuming. I have sailed many times with Irish ferries many times and never had any problems, used Rosslare to Pembroke and Dublin Holyhead, though I do not like Dublin port. Stena on the other hand I gave up on after so many cancellations at short notice. That p&o boat clearly geared for freight traffic, IFs Epsilon like that but nicer than that p&o one. You complained in writing to them?
@nakedireland
@nakedireland 6 ай бұрын
I complained by email, but the weren’t interested. As far as the delay was concerned they just blamed the weather, but I’ve never had a more smooth winter sailing. That’s their get outa jail free card - bad weather. When I asked them how they determined the weather was bad I felt they link me to some shipping forecast, but it was telling that they just claimed that ‘the captain said’. I guess I’d prefer more independent proof as if they claim bad weather they don’t have to compensate passengers. But yeah you’re right, it’s more of a freight ferry. Terrible.
@WelshRob1964
@WelshRob1964 6 ай бұрын
​@@nakedirelandI never was once delayed by IF, and I crossed in some really bad weather. P&O sound really poor operator. From what I see online IF and P&O not same company. Perhaps IF hired the ship as theirs out of action. When you booked was the ship named you booked on? It was when I used them but its been a few years.
@nakedireland
@nakedireland 6 ай бұрын
Yes, I knew in advance they’d booked me on the P&O sardine tin. Doesn’t make it any easier to take though. I think, according to Wiki, P&O and IF are one and the same now.
@WelshRob1964
@WelshRob1964 6 ай бұрын
@@nakedireland You weren't to know, it might have been all Ok. Having seen your vid, if, and when, I book a ferry to Ireland again I will watch for that and if P&O cancel it.
@nakedireland
@nakedireland 6 ай бұрын
Good move.
@-DC-
@-DC- 6 ай бұрын
Only sail with Stena Line now no one else comes anywhere crossing the Irish Sea.
@nakedireland
@nakedireland 6 ай бұрын
You’ll have seen a nice Stena Line ship moored beside our piece of junk in the film. Shame they didn’t put us on that.
@Oakleaf700
@Oakleaf700 6 ай бұрын
@@nakedireland I remember approaching Dover and seeing a lovely looking ferry{ Boat train}...only to find that we were headed towards a rust bucket called 'Chartres'. ..I do feel your dismay there. At least the journey was only 1.5 hrs approx. Your journey was at least calm. That was the only good thing to say about it. {I don't like rough ferries much}
@mehitabel1290
@mehitabel1290 4 ай бұрын
Really? My recent experience with Stena on the Irish Sea suggests at least one of their ferries should be called "Cancellation". Locals in Fishguard actually burst out laughing when you say you WERE due to sail with Stena...
@stevenmc4446
@stevenmc4446 4 ай бұрын
others have pointed out the inaccuracies in your report I do agree that it is a rotten experience and Irish Ferries are not a customer focused company however I also believe that when booking you were not told that the WB Yeats was your ship as she was not rostered on the service and had been scheduled to the central corridor for chirstmas new year and for Ulysses dry docking months in advance
@nakedireland
@nakedireland 4 ай бұрын
Interesting. Which inaccuracies would they be I wonder? And you’re making the incorrect assumption that I knew that a replacement ship would be totally unsuitable for this kind if passenger service. We turned up at the port and found ourselves on a vessel that we then realised was totally below standard, and I think my film reflects that.
@stevenmc4446
@stevenmc4446 4 ай бұрын
@@nakedireland i think all your points about that terrible bucket of a ship are correct and you were treated badly however P&O and Irish Ferries are not the same company and when you booked you were informed of the vessel you were booking
@nakedireland
@nakedireland 4 ай бұрын
Informed of the vessel as you say Steven, but it didn't say in the information that this is a cargo ship, not fit for general passenger travel. Perhaps if they'd told me it was a below power bucket of crap I'd have thought twice about booking.
@Randallator966
@Randallator966 Ай бұрын
@@nakedireland It had a red box that said about it not being suitable for Kids or elderly/ disabled, with P&O on Dublin-Liverpool they also took passengers
@nakedireland
@nakedireland Ай бұрын
@@Randallator966shocking!
@elizaphe58
@elizaphe58 6 ай бұрын
That's mad not been on Ferry since 1996 Dover to Calais.
@nakedireland
@nakedireland 6 ай бұрын
Don't go on this one!
@thomascampbell8293
@thomascampbell8293 5 ай бұрын
Not defending P&O's recent HR actions, but Irish Ferries (and Stena Line on certain routes) have been using the low pay agency crew model since the 2000s, long before the P&O's crewing fiasco. Also, Norbay is the smallest vessel in the P&O fleet, however from my experience, to be fair the crew were very decent and genuinely went the extra mile. The price you paid tho is outrageous. When Norbay was operating solely for P&O on Dublin to Liverpool (2002 to 2023), a cabin was €20.00 and buffet restaurant was fully inclusive. The Hull, Dover and Larne fleets of P&O are very good ships to be fair - cruise ferries, very different to Norbay.
@nakedireland
@nakedireland 5 ай бұрын
I agree completely. I have no problem with the staff on the ferry - very nice people. But the cost of this service is shocking and the quality is simply substandard. My gripe, as always, is with the horrendous and greedy management of the company. They need to wise up!
@thomascampbell8293
@thomascampbell8293 5 ай бұрын
@@nakedireland Sadly other operators using this model have largely avoided any scrutiny. About 90% of people using Irish Ferries haven't a notion they pulled the exact same stunt as P&O back in 2005. And even Stena have followed suit on certain routes. kzfaq.info/get/bejne/qa2Rnap_38nFp6M.html
@nakedireland
@nakedireland 5 ай бұрын
@@thomascampbell8293yeah it’s not good. If we shout and criticise it won’t change anything immediately obviously. But perhaps if everyone did - who knows. Thanks for watching and contributing.
@DroneViewsMedia
@DroneViewsMedia 5 ай бұрын
I would lose the rag if I had to settle for that piece of crap instead of the WB Yeats, it's not even comparable to the experience I enjoyed on my last trip to France.
@nakedireland
@nakedireland 5 ай бұрын
Exactly!! Imagine how I felt!
@DroneViewsMedia
@DroneViewsMedia 5 ай бұрын
@@nakedireland If this is how they are treating their customers, I think the revival in travelling by ferry won't have a future.
@nakedireland
@nakedireland 5 ай бұрын
They’re their own worst enemy. Treat customers well and they’ll come back for more - simple!
@76notam
@76notam Ай бұрын
it's a P&O Ferries ..not a Irish Ferries ( peharps a chartered Ferries by Irish Ferries )
@nakedireland
@nakedireland Ай бұрын
Irish ferries takes the fare! That’s who I booked with. It’s therefore Irish Ferries.
@Belfast-Biccy
@Belfast-Biccy 6 ай бұрын
No problem with the voice audio here, thanks for experiencing that minging ship so we don't have to!
@nakedireland
@nakedireland 6 ай бұрын
Ah thanks, reassuring. And thanks for watching.
@Oakleaf700
@Oakleaf700 6 ай бұрын
@@nakedireland That ship looks ancient. If it was geared upon mainly for ''Freight'' why don't HGV drivers deserve better? Are they not human and deserving of comfort and safety? P&O are shockers how they treat their staff.
@nakedireland
@nakedireland 6 ай бұрын
⁠Couldn’t agree more. It’s alright writing off the obvious problems by saying, ah it’s just for freight. But a) lorry drivers deserve better after long journeys across Europe and b) if P&O (Irish Ferries) are gonna use it for regular passengers too, shouldn’t they update the ship? Or lower the prices? Or something?
@Oakleaf700
@Oakleaf700 6 ай бұрын
@@nakedireland Completely agree! Lorry drivers definitely deserve far better- I vote for much lower prices and a comfort upgrade. If you are paying low prices, say 200 Euro for the return trip in total, then one can put up with spartan cabins. That pain au chocolat looked hard and dry and really unappetising! .
@nakedireland
@nakedireland 6 ай бұрын
⁠​​Pain au chocolaté! I didn’t know whether you were supposed to eat it, or use it to prop open your cabin door!
@Donabate2
@Donabate2 3 ай бұрын
Irish ferries sacked all of its Irish based crew many years ago. Now cheap labour employed on their ships. The company is not even registered in Ireland.
@nakedireland
@nakedireland 3 ай бұрын
It’s a sorry state of affairs. Thanks for your comment.
@jacquicaffrey6607
@jacquicaffrey6607 6 ай бұрын
Such a shame because the WB Yeats is a pleasure to sail in.
@nakedireland
@nakedireland 6 ай бұрын
It’s a terrible shame. The Yeats is good and I’ve gone on record in saying that.
@jeanjacques9980
@jeanjacques9980 5 ай бұрын
I’ve used ferries to and from Ireland for many many years. In general the quality of ferries has been very poor since the 1960s, I remember the Saints David and Patrick! Rarely are newly built ferries employed on the routes, Irish Ferries were the best in regard of new dedicated ferries but they were not replaced regularly. Stena always used second hand, “hand me down” ferries from more prestigious European routes. I was unaware that Irish Ferries and P&O are the same company?? In that case in Dover the company seems to be running two ferry services to Calais. How do costs compare using the land bridge to Europe from Ireland for car ferry passengers? I use Brittany Ferries when possible.
@nakedireland
@nakedireland 5 ай бұрын
Hi Jean, I'm not sure my information was correct regarding Irish Ferries and P&O being the same company, someone has since told me that in fact the current ferry sailing in place of the WB Yeats is leased off P&O. However, since when you sail on it, while you may be paying Irish Ferries, the ship and its crew are P&O, so I'm not sure there's much difference, certainly in the terms of service you get. I've used the landbridge before, Belfast - Liverpool and then crossing the channel in the tunnel, but it just adds that extra drive. I much prefer sleeping over on the boat and then arriving fresh in France.
@doitatit
@doitatit 6 ай бұрын
I thought I saw a P&O board member walking with a distinct limp and a quacking noise ! Didn't you loose a wee rubber duck the other day?
@nakedireland
@nakedireland 6 ай бұрын
You noticed that.
@doitatit
@doitatit 6 ай бұрын
I did.........
@Oakleaf700
@Oakleaf700 6 ай бұрын
Jeez...that's not good- that Cabin is like a jail cell. 200 Euro? What a total ripoff. Edit :Whatttt? over 800 euro return?? Jeez Louise, that's a cartel.
@nakedireland
@nakedireland 6 ай бұрын
It’s disappointing to say the least! Thanks for watching.
@lesliebernat4769
@lesliebernat4769 13 күн бұрын
Been on the same ferry, its a bloody disgrace, food and service not fit for purpose. Never again P&O !!!
@nakedireland
@nakedireland 13 күн бұрын
My sympathy!
@TRexo-ds5ze
@TRexo-ds5ze 4 ай бұрын
As has been said P&O and Irish Ferries remain separate operators. The Norbay meanwhile is pretty effective as a cargo ship for freight drivers, which it has always been used as until this Irish Ferries charter. IF simply haven't been able to source more appropriate ships to use so they have placed this vessel on their main passenger routes - in my view it's the operator's problem rather than the ship as such. The thing about P&O's employment issues is that in many ways they were in part precipitated by IF doing the exact same thing all those years ago, with similar disregard for the Irish crew members who were sacked. When IF opened their own Dover-Calais operation in competition a couple of years ago they brought their low-cost crews to the Dover Strait. Whilst the other Dover operator DFDS have maintained their primarily UK/French crewing model (at great cost to their profitability) P&O felt the only way to survive was to match what Irish Ferries were doing. Which they did brutally, unfairly and illegally. It's all a bit grim but if you want to sail ethically the best operators remain Brittany Ferries, DFDS and Stena Line who have signed up to the Seafarers Charter with commitments to minimum wages and proper working conditions. Irish Ferries and P&O both have not. However nice the Yeats and Ulysses are, it's difficult for me at least to forget that ethically Irish Ferries are in the same bucket as P&O.
@nakedireland
@nakedireland 4 ай бұрын
Well said. Totally agree. Thanks for watching and commenting.
@daveninnim7897
@daveninnim7897 4 ай бұрын
Agree with everything that he said ^
@eddiestaunton514
@eddiestaunton514 6 ай бұрын
Oh no first Ryanair now this :-) heres a tip, buy cheap bottle of Wine in gift shop sit on deck get hammered
@nakedireland
@nakedireland 6 ай бұрын
I think that’s probably the only way to tolerate it! Good advice.
@eddiestaunton514
@eddiestaunton514 6 ай бұрын
​@@nakedireland You have opened my eyes to a lot of Irish things that really are crap, no wonder we a Nation of drinkers
@nakedireland
@nakedireland 6 ай бұрын
Well, most of what is Irish is good? I think?
@eddiestaunton514
@eddiestaunton514 6 ай бұрын
@@nakedireland if you have the money, Irish people want your money! Ryanair good example, but compared to North we have proper European quality transport system and infrastructure but nobody can afford a House to rent or buy! The North looks after the Homeless. Leprechaun economics make Ireland appear far healthier on paper than it is
@nakedireland
@nakedireland 6 ай бұрын
⁠Proper European transport system except Ryanair and Irish Ferries of course.
@Oakleaf700
@Oakleaf700 6 ай бұрын
Re the steep stairs- I'm early Sixties- knee is bad..It's no surprise that in ferry disasters that it's fit young men that have the best survival rates. As a little kid, I used to love the steep stairs..and watched as old ladies decided with trepidation.
@nakedireland
@nakedireland 6 ай бұрын
I think it’s fair to say that if you had any mobility issues that that ship would be impossible. I wonder if it’s even legal?
@Oakleaf700
@Oakleaf700 6 ай бұрын
@@nakedireland Possibly not if an old ship. Perhaps they have lifts- but in the event of a disaster, no one would be wanting to be trapped in a lift in a sinking ship..
@nakedireland
@nakedireland 6 ай бұрын
That’s exactly what I was thinking! I didn’t see a lift, but it’s possible they have one somewhere, otherwise how could they cater for wheelchair passengers and people with mobility problems? Surely that’s a legal requirement?
@christopherperkins3416
@christopherperkins3416 6 ай бұрын
Although I started watching this video because the subject was of interest, I gave up just over half way through because the volume of the music made it difficult to hear the commentary. Either have a commentary or the background music.
@nakedireland
@nakedireland 6 ай бұрын
Cheers Christopher for persevering.
@user-ul3is1id8e
@user-ul3is1id8e 6 ай бұрын
Absolutely agree with you. People should have been forewarned that the Norbay really is a freight ship only with very limited passenger facilities. It’s unfair to accommodate tourist traffic on the Norbay to France . Wb Yeats back on the Dublin to Cherbourg run from next month.
@nakedireland
@nakedireland 6 ай бұрын
Brilliant. The Yeats is good. I’ve no complaints with it. Thanks for watching and contributing with such helpful info.
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