The fact that she was a therapist for children is absolutely terrifying.

The housekeeper seemed not to work a lot but at the same time: cleaning THE WHOLE hotel alone is a lot

Gordon: "Take me to the mould" Housekeeper: "I thought the curtains were Gold" LMAO

Gordon: "everything over 30 is unhyegenic Test Result: "5680 of live germs that existed"

She cannot take care of an object, yet she said she was a CHILDREN therapist. They would need a team to help them cope with her 💀

I like that after Gordon pulled the fire alarm, he treated the owner exactly how she treats the staff, and she ran away and "didn't want to be in front of staff".

The tiny furniture part🤣🤣🤣 Those little chairs are stronger than they look to be able to hold up 2 adults!

This one makes me feel good because it ends with the owner apologising for the hard time she gave him and being very grateful for the changes and taking all of Gordon’s advice.

I cracked up laughing when she said she had 5 screens at her house. Goes to show how cheap the hotel owners are, lol.

Ex employee: she reduces people to tears Gordon: that's terrible He literally reduces people to tears every episode

Red flag is when a person talks about cloning or multiplying themselves. Amy from Amy's Baking Company said the same thing, that her restaurant would be successful if she had three of herself running it. Diagnosis: Narcissism + Sociopathy + Delusional.

Everyone gonna ignore the fact that Gordan is 55 and still in shape , man ate more scallops and risotto than anyone 🤷

'I thought that the curtains are GOLDAAA!'😩😂😂😂😂😂😂

Gordon was like 'IT'S OVER 5000!!!!!' 🤣

How come the authorities ain't come to inspect that place & shut it down? That was horrible just looking at all that muck, dirt & grime in that kitchen

I am Indian and trust me she has to adapt herself as per the new generation and stop controlling people. All she want is 100% control over everyone . Her son should keep her at home and hire a manager that would be a goldmine

"i dont know how" "let me show you how" honest, simple and straightforward. love it

Gordon ramsay is so addictive, literally watch nothing else but this, hellskitchen and kitchen nightmares😂

I love this housekeeper. She is a character for sure. I laughed so hard

"A tea party for Stuart little or something...." I almost died drinking my coffee AT the same Time LOL

Its funny how Gordon just pull any dirty thing he sees

Housekeeping....lmao.....never cleaned a day in her life

Okay, Gordon testing that hotel room caught my interest (and everyone else's, considering it's the most rewatched section of the video) so i went looking for the device he used for that test. Bear with me cause this kinda turned from slightly piqued interest to a quest for the truth (apparently i was bored enough to actually look into this for a couple of hours). I apologise for the wall of text in advance, i tried to condense what i found. Basically, the test takes 'ATP' (adenosine triphosphate, basically what (any) living cells use as fuel) from the sample taken, mixes it with a reagent that gives off light when combined with ATP (interestingly enough, apparently the same chemical that makes fireflies glow in the dark), and then measures the light, which the device then expresses as a unit in RLU (relative light units). This is that number of 5680 RLU from the shower curtain for example. Note: this is not the 'volume of live bacteria', as Gordon suggests. The device doesn't measure that. I found the device's company's guide to ATP monitoring. What Gordon says is indeed what those guidelines state as the 'standard setting' for the device. A lower limit of 10 and upper limit of 30 RLU, 30 being considered a fail or 'not clean'. BUT... The guide also explains that this number is set to be used for a stainless steel counter top, that has just been cleaned (!) as a benchmark for whether you've cleaned that surface well enough to prepare food on! It goes on to explain that any kind of porous material (anything harder to clean than a stainless steel surface) should have very different values set to be considered 'dirty', depending entirely on the surface you're testing, what environment it's in and how clean you want it to be, considering that environment (a couch doesn't need to be as clean as a dinner plate). I tried to dig deeper to get an idea as to what kind of RLU is a more realistic number to hold to. Long story short; it's not easy to get a conclusive answer. The guide for the device states that you should clean a surface to the 'desired level' of cleanliness, take a measurement, then use that number as your standard. That doesnt help us in this case... So i went and found several numbers from medical articles and research papers to see what kind of numbers hospitals keep to. I'll say right away that hospitals apparently don't use this test (much), outside of maybe their kitchens and maybe standard nursing wards. To test for bacterial cleanliness hospitals use actual microbial tests, among others (duhh). Kinda makes sense, because the RLU number really only tells you that what you found is organic and roughly how much there is, not what it actually is.. And also different surfaces will give wildly varying results as stated above. It's fast, and a good broad indicator, but that's it. There are some numbers to be found though; apparently, somewhere between 250 and 500 RLU is a decent indicator of cleanliness in a 'standard' nursing ward. Again, this is DIRECTLY AFTER cleaning! Another set of numbers given was anything under 1000 RLU to be considered 'clean' and anything between 3000 and 10.000 to be considered 'contaminated'. Between 1000 and 3000 is apparently 'meh' (officialy; 'intermediary') by hospital standards. Like 3.6 roentgen: not great, not terrible. However, and this is where it gets interesting... I did find several articles that actually looked into and tried using ATP tests as a sort of global indicator of cleanliness and to benchmark hospital cleaning procedures. One study found that across several different surgical wards, the average number found was 292 RLU. A few tests gave numbers ranging into the 100.000's (control unit for a bedpan washer was the biggest culprit there). And this is in actual SURGERY wards. Makes that first number Gordon finds (573 RLU) not seem so terrible now. Of course, there could still be all kinds of non-organic contaminants in that airconditioning unit. Most interesting though were two short research papers that used ATP testing to check their actual Sterile Processing Department! These papers used actual numbers from actual tests performed on medical implements like endoscopes but also surgical tools, before and after cleaning. The 'before' numbers ranged anywhere between 100.000 and 1.000.000 RLU (yes, a million). The 'after' numbers were somewhere between 15 and 150 RLU (numbers varied between papers and different implements). One paper concluded a good benchmark for 'succesful' sterilisation of medical implements should be below 50, with 50-100 being reason for 'caution', and anything above 100 RLU to be considered a 'fail', prompting an investigation into what was going wrong in the cleaning process. And this is under hospital conditions in the sterilisation department. As stated above, all of these papers were (just) looking into this, i never found any official guidelines. Hospitals simply use other tests and standards for this stuff. I guess they consider this test a chainsaw where they prefer to use a scalpel. Though, fun fact; chainsaws were first used in hospitals, to aid in amputations... And that concludes today's lecture. There's more, but i'd probably start boring people to death. Also, don't take my word for any of this. I advise anyone to look these kinds of things up themselves, you never know what you might learn! Don't believe everything you see on t.v. boys and girls! TL;DR: - Yes, 30 is the device's standard setting for 'not clean' (not 'dirty', just not sufficiently clean). - No, it does not measure 'volume of live bacteria'. - Different surfaces and environments (will and should) give wildly varying results. - The standard setting of 30 is meant for FRESHLY CLEANED stainless steel in the food and beverage industry (read: working surface inside a kitchen).

"my butt is way bigger than your" He don't even hesitate to say that not even for a sec 😂

Who’s here because of James from SNG ?😂💔

The first time she genuinely smiles was heartwarming. When her true personality came through,you can see she's not a bad person,just certain events and being taken advantage of caused her meanness. I respected her for apologizing to Gordon and realizing her mistakes. I hope the business succeeds

"I've seen her reduce people to tears" Gordon: "I do that on a daily basis, f*** off and get the lamb sauce"!!

“i thought they were *GOLD* ” “THEY WERE SUPPOST TO BE *WHITE* ” is so funny😭

This episode was very touching and i actually struggled to hold back a tear congratualtions to Gordon and to the owners for the acceptance of change . Best of luck in the future.

UPDATE: the owner spent a lot of time trashing Gordon on TripAdvisor going as far as saying she “never met someone she disliked more than Gordon Ramsey”! She claimed his changes made her lose “hundreds of thousands of dollars in revenue” 😂 and that she reverted back to “country cost”. All in all, they have a 4/5 rating so it can’t be all bad.

40:08 This kid said it like he lived for 100years 🤣

Gordon: 30 is unhygienic Shower curtain: Those are rookie numbers

I just cant get enough of that man. You just know from the moment he steps into a room that you shouldnt mess w him or else youll hear things you wont like. Love him so much

Gordon = what do you do House keeper = house keeping Gordon = which house House keeper =this house 🤣🤣🤣🤣

Really liked this episode, wether staged or not is entertaining and well made from start to finish. Couldn't stop watching until the end. 👏👏

What took me by surprise is the house keeper suppose to keep things clean she took no pride in her work or responsibility wow what a shame.

What I like about all of the past episodes I've watched including this one is not only the perfect work that Gordon did but also his sense of humor. He's just an awesome comedian.

2022 update on the hotel: As of 2022, Brick Hotel is still open and serving patrons in Newtown, PA. However, reviews for the hotel are not very good. It has just a 3.0 star rating on TripAdvisor and the original restaurant has a 2.5 star rating on Yelp. A lot of the negative TripAdvisor reviews seem to still focus on the ownership and service. People also complain about alleged “bait and switch” practices where they book one room but are given a different room on arrival. However, the restaurant now has new ownership from what you saw on the show. It’s called Rocco’s at The Brick and it’s an “Upscale bistro featuring fine seafood & meat-centric dishes in classy, warm surrounds.” Reviews for Rocco’s seem a little better, but it still has a 3.5 star rating on TripAdvisor.

Gordon i am blown away the way you are changing and help people to stand up and not fall god bless and keep the great work my brother

She must have done so much damage to people as a therapist.

I used to think that I was messy and not clean enough but watching these videos made me realize that my home is very clean and tidy. I hope these people get the help they need

I love the cinematography and editing of this one

The owner really annoyed me at first but im so glad she came around and apologised - i just hope her staff keep their end of the bargain, specially the housekeeper!

"I've seen her reduce people to tears" Gordon: 👀 Wow that's terrible 👀

I love how he gives a therapist a therapy session.

"Let me get housekeeping for you" "Housekeeping? It's called fire brigade"

I lost it when Gordon started to take out those gross dirty metals when they were cooking!

"Take me to the mold" said no-one ever

I love Gordon and his childish personality. Who in the world can hate this guy?

This was so heartwarming in the end, I´m happy the son stepped in and she seems to have actually changed for the better. Gordon is such a good bloke, much love

Funny she blaming the staff for stealing but she refuse to pay the salary and calling the cops to stop them.getting their money.

I'm surprised that the housekeeper seemed to feel no guilt at all...

I AM HERE FOR GORDON'S HUMOR . love him

Wow... This is absolutely beautiful, and I so much love the new decor.... Weldone chef ❤️

The waitresses Face when he drank the flowerwater 😂😂😂😂😂😂

& then the dangers that were lurking in the rooms, the AC & the bathroom. WOW!!!!! Just WOW

13:06 So the housekeeper lady has no responsibility? She is talking like an outsider. The owner may be very very very faulty but why doesn't Gordon put any blame on the lousy employees?

Nothing runs on itself in businesses like hotels , restaurants , shops , and everything who needs people to run it. You need to adjust, renewing and refreshing.

I’m not sure about the housekeeping lady. Maybe that was her first day at work but I doubt it. Amazing she of all people haven’t been fired.

Ex worker:she is mean Gordon:wow that's so bad Meanwhile Gordon making every one he meets cry

He's very strict, straight direct forward. But again he helps back. Too good of him.

Is no one wondering how Gordon Ramsay's team renovates the whole hotel in one night ( even changing the floors as you can see in some clips)

"Therapist for children"🙄 yep she's the reason why people need therapist 🙂

Its so rare to watch hotel hell with owner saying the word "i apologize", so thumbs up to this lady owner upon realizing every situations👍

I've met many retired therapist in my life and let me tell you that they are meanest out of all kind of elderly, like all their pent up emotions from being a therapist just burst out

Over 5000 on the machine dear God. A owner not replacing a damn broken window o.m.g

The joy on her face from the moment she saw the makeover was soo nice. She was transformed into a nice person who smiles. Wonderful. How that housekeeper kept her job eludes me however.

So many unanswered questions, why does Talaya have FIVE flat screens? is she a collector?

Just remind u some laboratory lab equipement and some tips to know if a room is currently clean : - the smell.(moldy, cigarette, stuffy odor) can also use an anemometer or an air velocity meter - the aspect (darkness, stain everywere,dust) use UV flashlight -surface microbiological sample( pillows sheet (inditify some bacterias as Eschéria coli from glut flora). use a particle counter -The bathroom surface microbiologique sample (Listeria or E.coli )and and the carpet the soil very important too Good luck take care

That female guest almost fell and broke the chair 🤣🤣🤣🤣

Beautifully done. Thank you Gordon.

I love that Gordon just started pointing out all of the problems to the customers

Stuart little tea party on the wall hahhahah 😅😅🤣🤣😂😂😁😁

wouldnt sleep in that place even if they pay me 😂 (last cleaning was probably when gordon was there), seriously many of the place gordon visit are not to be helped, they deserve to be arrested

Gordons voice overs are soo amazing

OMG! This woman is unbelievable! blaming everyone else, not taking responsibilities, treating people like trash and turning around and throwing people under the bus!! 🤬🤬

the owner is this and that but the staff don't even clean the place... we will slack off and let the owner take the fall for it

Housekeeping didn't clean anything and the owner is not taking responsibility for anything. Glad to see that the owner realized that she had to change and the son stepped up to help.

That housekeeper aint keeping this place clean🙄

One person to clean a hotel, damn that worst. I work at hotel as a housekeeper and two or more people was cleaning a one room on our work with a minimum time given

That shower curtain blew my mind. I think I was gonna be sick. I want to take one of those bacteria tests to every hotel I stay at.

This episode reminded of the Mr.Bean episode where he visits the palace which was completely in shambles and the lady and her butler were just scamming people for money 😂😂😂

27:58 knock knock. Couple opened the door of their room. What the heck cameraman was doing inside.

Hoping that the lady owner will continue to let her staff do their job.. Good job Chef Gordon!👏🏼

Gordon going in with his hands on the dust gives me anxiety.

The fact that Gordon actually have a seat 😂

No not the house keeper saying she's appalled. Hello you're the one doing the cleaning. (Well supposed to be). 🙄

Lol, Now he actually makes cauliflower Steak. He copied them LOL.

i absoultely love how gordon evacuates people due to bacteria 🤣

This owner is running her house instead of the hotel. Never buy something with zero experience of running it.

GORDON SITTING ON THE TINY CHAIR SENT MEEEE😭😭😭😭

I thought that when you saw a woman owner you would have a higher standard of hygiene but Hotel Hell proved me once again that i'm a complete dumb sexist.

When the business owner wants to do a 9-5 job rather than looking after his own business... u already know something is wrong

Who’s here after the SnG podcast?😭😭😭😹

It's scary that a therapist can't live in the present and blames her current staff for what others did in the past 👀

What a difference, what a wonderful job. Thanks to Gordon. You are a blessing. Hallelujah

40:10 bro had all life experiences in 9 yrs.

The fact that the owner didn't care to fix the broken glass at the front door 😣

7:37 She's horrifying.. I mean the forced politeness with nothing behind the smile. I wonder if she needs a therapist for herself

Gordon : "5680, that is a volume of high bacteria Bacteria : yes chef, sorry chef