Fix ‘HE’ error code on Samsung heatpump tumble dryer

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Fix ‘HE’ error code on Samsung heatpump tumble dryer

Рет қаралды 593,254

3 жыл бұрын

Press and hold ‘time’ & Anticrease’ while starting the machine and then spin the wash selected back round a few times.
I don’t know why it works or what it does but I’ve paid £70 to watch someone do it twice now, so hopefully this saves you. If this has helped please consider leaving a donation: paypal.me/aman...

Пікірлер: 155

@alanschofield2619 3 жыл бұрын

Had the same error last night. Samsung say to clean filters and reset but their reset procedure is "unplug it for 5 mins". Checked out lots of forums, even one for appliance engineers and they all said "New compressor and new PCB, not worth repairing". After stripping the machine down, cleaning everything, testing sensors etc. and try all sort of things to get it going I got to the point where I thought I would have the cleanest scrap tumble dryer in England, then I came across this video...... 10 seconds later I'm back in business! :) Thank you so much for sharing!

@mandajayne6596 3 жыл бұрын

So pleased it helped. I paid our local Samsung engineers £70 to come fix it and they were done in literally 2 minutes! So then when it happened a second time I decided I’d watch so next time I could do it myself and upload it to help other people out, glad I’ve achieved the aim. Thanks for your comment!

@Samao_ 7 ай бұрын

0qqq

@System10908 Ай бұрын

HE, HE1, HE2, HR, HC codes are all related to heater error. These codes occur when the temperature inside the washing machine is detected to be abnormal in status and value. The errors can indicate issues like no heating of water or the water is heating up at a very high temperature.

@user-ps1kw9bl2g 27 күн бұрын

You are well welcome

@terriall3430 2 жыл бұрын

My husband was on the verge of chucking the dryer off the balcony. Thanks so much for this. It's not included in any of the Samsung instructions or website (or the messages from tech support)

@mandajayne6596 2 жыл бұрын

I’m glad it helped. I hope you just walked in and said ‘here let me do it’ and then never told him you found this ;-)

@freshlizzard9603 Жыл бұрын

I did it like that at my workplace...now i'm the king (for 10 minutes)😅

@jessicafonseca3335 2 жыл бұрын

Thank you so much for this!!! Just fixed it because of this video at 10pm trying to dry my newborn clothes. Xxxxx much love xxx

@mandajayne6596 2 жыл бұрын

You’re welcome! Glad it helped, know how much the washer and dryer are needed for that first year!!

@stefanungesson3217 Жыл бұрын

Thank you!!! I opened it up and cleaned all the dust inside. Used a copmressor to clean all i could. Nothing helped untill this video! Have a great day!

@1ncomprehens1ve 2 жыл бұрын

This is the greatest video on the entire internet. Pls make a proper video about this with slower instructions. Please, i want to fix my dryer.

@mandajayne6596 2 жыл бұрын

Hi, if you click on the description I have written down what I did…. I don’t know what it does or how it works, I just watched the engineer from Samsung do it and thought I’d upload it next time to save everyone else spending the £70 I had to!

@mrcavallijelly3668 Жыл бұрын

Thankyou so much, worked first try! I previously tried everything, watched 5 other videos and had no luck and then watched this. So easy! 😂👏🏼❤️

@jessiemeelam3639 Жыл бұрын

I’m sooo annoyed it’s took me this long to find this video but thank you!! You’ve saved me so much money 😂

@user-ze9mc4zo6j 11 ай бұрын

❤❤

@jamesbenson5349 Жыл бұрын

Bloody hell! It works! Stopped working last year but this fixed it.

@FabulousFemFiend Жыл бұрын

Thank you for the help. Not even Samsung helpline could figure this out. Machine works again.

@peep3234 2 жыл бұрын

Thank you! 👍 Helped me fix my dryer. Family of 4 saved! 😁 Amazing ❤️

@lalisa4039 2 жыл бұрын

ti amo!!! volevano farmi pagare per l’assistenza samsung! MI HAI SALVATO

@zamashabalala1992 Жыл бұрын

OMG you're a genius I almost cried! Maybe I did a little😂 Thanks a million 😊 🙏🏿

@mandajayne6596 Жыл бұрын

So glad to help! (I just watched the Samsung man do it and then uploaded it here to save everyone that £70 repair bill!!) but I’ll take genius anyway 😂

@user-pv8bv1ig3y Жыл бұрын

Just worked on a five button model; thank you! I had to clean the heat exchange filter and the BACK of the compartment where it slots in! Will make sure I do this regular basis 🙏🏾

@abderance Жыл бұрын

100% works 👌🏼 just fixed mine before going to work Another thing is this error means it gets too hot and my dryer if by the radiator 😂

@kyshawiggins279 11 ай бұрын

Been back here like 10 times over the last couple years still does the job

@mrbrownsugar9394 5 ай бұрын

Excellent it worked. My wife is very happy 😊. Thank you very much 😊

@blackfriendlygiant Ай бұрын

This has helped me out several times. Thank you!

@chrisiejj 2 жыл бұрын

Legend! you saved me a lot of money! :) Helpdesk and tech support of Samsung was trying to sell me a new dryer

@mandajayne6596 2 жыл бұрын

I’m so pleased! They charged me £70 twice just to do this, so I made sure I watched second time. From the number of views I thought hey maybe I’ve saved people 3.5 million quid collectively here!! but a whole new dryer cost, Hopefully I’ve saved people even more- we pay enough for these machines upfront! Thanks for the comment, makes it worth being one of those people who uploads videos to KZfaq 😂

@timprice9570 2 жыл бұрын

What a boy !!!! Worked a treat you bloody star

@MrsDuffy16 Жыл бұрын

Thanks so much for this video! Was panicking!

@zsoltejko 2 жыл бұрын

Wow finally something works on KZfaq. Thanks ❤️

@MichelleLingg Ай бұрын

Thank you it helps me many times!!

@sabridmz Жыл бұрын

Funciona!! 👍🏻👍🏻👍🏻 pensábamos que la secadora se había estropeado. Lo intente y a la primera funciono!! Gracias ❤

@kaptencgp Жыл бұрын

Thank you! This worked perfectly for me!

@mattguerini6324 3 жыл бұрын

Brilliant! Worked a charm, thanks.

@richardnesbitt7614 2 жыл бұрын

Excellent stuff, worked like a dream, thank you !!

@jamescasali9729 2 жыл бұрын

Give a man a product , and a manual , and Did I read it, Did i eck as like.... all sorted though now MJ what a star

@hodafawaz7925 5 ай бұрын

Thank you so much God bles you thank you so much you helped me i was so sad trying to find the solution to fix the problem but it didn’t work then I used your video and it solved in one minute I was so happy ❤❤❤❤

@unfinishedsenten 2 жыл бұрын

YEEEEESSSSS! Thank you! Worked first try. It didn't count down to 0 on the 3rd step or whatever, just hopped between 29 and 58 or something when I was turning the thingy. But still worked like a charm. Turned off and on again, boom, ready to go!

@petertaliadoros2762 2 жыл бұрын

Wow! Thank you! Worked first try 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼

@deborahlochhead9867 2 жыл бұрын

Thank you, thank you, THANK YOU. You are a star.

@ajkb65 2 жыл бұрын

Thanks for this, knew there was a way of doing it but it was so bloody hard to find how.🙏

@jaehoonlee2151 2 жыл бұрын

Thank you… you saved my money😘

@GeorgeMeyers 2 жыл бұрын

This is amazing!!! YOU SAVED ME!!!

@vidhyavaira541 2 жыл бұрын

Thank youu so much for this hack! It worked perfectely after 2 years!!! 🙏🏽🙏🏽🙏🏽

@jamescasali9729 2 жыл бұрын

class fixed on 1st attempt, now time to clean all the filters etc many thanks

@dylanalikadic195 Жыл бұрын

Thank you so much, they wanted to charge me 500 euros😅

@mauritznurmi1334 Жыл бұрын

Thanks You a lot. You saved my night :)

@XO.Clinic 2 жыл бұрын

This worked! Thanks so much

@SB-zt2fn 8 ай бұрын

Thank you so much!!! 😊 this works

@poviliux83 Жыл бұрын

Thank you very much. Very good video.😊

@skagget 2 жыл бұрын

I don’t have the same model, but it work after I tried different ways. Cheers

@joannasendor9998 10 ай бұрын

it worked! again..5 buttons model. thanks

@user-fb7lh3sb5l 11 ай бұрын

It works! Thank you!!

@wendykhalil2300 7 ай бұрын

AMAZING!! THANK YOU SIR!!

@Nik-rn2rz 6 ай бұрын

Thanks for this!! ❤

@Ninasomikati Жыл бұрын

Vielen lieben Dank war sehr sehr hilfreich Thank You so much 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

@ahsansiddique3705 2 жыл бұрын

Goooodaaa 👌 Dryer back side small over lod or thermostat tripping, working after pushed and again like coming up and Bord not gating on, Plz guide

@Khaled-ll9qi Жыл бұрын

Thank yooooou !!!!!! It really worked ❤

@RunePramOstby 2 жыл бұрын

Thanks! Worked for me.

@thebesty0774 3 жыл бұрын

grazie mille sei un genio!!! ti voglio bene

@mandajayne6596 3 жыл бұрын

prego!

@ivokraaier9740 6 ай бұрын

worked! thanks. don't like the turn of the camera half way through though, sorry.

@simonmasters1975 5 ай бұрын

Fantastic - thank you for sharing ❤

@perlaherrera27 2 жыл бұрын

Thank you you saved me! Could you tell me why this happened though just to make sure there’s nothing seriously wrong with it.. thanks!

@mandajayne6596 2 жыл бұрын

The engineer when he did this the first time told me the sensor had tripped basically? But I don’t know, I don’t know anything about tumble driers! Sorry. If it helps I’ve been using mine for over two years since it first did this and nothing has happened apart from having to reset it again a couple of times….

@busterhymen6331 2 жыл бұрын

You are a genius!

@sushmavarsani5014 2 жыл бұрын

Thank you mate! 🙏🙌

@LiamJackko 6 күн бұрын

HE means that there’s a heat error in your heat pump tumble dryer!

@SA_81 2 ай бұрын

thank you very much very much very much very much 10000 thank you very much

@sadimanawaz5647 Жыл бұрын

This Helped me today 👍

@haarstad88 Жыл бұрын

second time time it happens. last time they sent a serviceman. only to do this..... this time I did it myself. thanks KZfaq

@emikosh2015 5 ай бұрын

The HE means The dryer is getting too hot

@mandajayne6596 5 ай бұрын

Yes, after you’ve cleared the filters per Samsungs instructions this will reset it.

@mousko2pari Жыл бұрын

Je vous remercie de m'avoir aidé. Mon problème est résolu

@SachaOrchin 27 күн бұрын

Thank you 😊

@kullekulle9811 2 жыл бұрын

Thanks it worked greatly

@christopheradcock2980 Жыл бұрын

Thank you, thank you, thank you!!!!

@collectifegerieVeronica Жыл бұрын

Thank you so so so much

@RVeluz 3 ай бұрын

Thank you

@karinacysne1965 4 ай бұрын

Thank you, thank you, thank you.

@victoriae.galvanalonso6947 Жыл бұрын

Muchas gracias!!

@AryanProp2 Жыл бұрын

Brilliant. Thankyou

@user-dm4sn4nz1s 10 ай бұрын

thank you :)

@Fashiongirl343 2 жыл бұрын

Thanks this worked !!

@nunodebessa7035 Жыл бұрын

Thanks for your video 👌

@zaheersarwar7815 7 ай бұрын

The 2 red lights that flashed up on reset. I keep having them show when the dryer runs and then stops ??

@mandajayne6596 11 ай бұрын

If this video has saved your tumble dryer please consider leaving a donation and save for next time 😊 ‘www.paypal.me/amandaS1990?locale.x=en_GB’

@macmacmac2959 2 жыл бұрын

Thank you!!!!!

@ramonadelmar1878 Жыл бұрын

thanks money saved problem solved

@nikkinieuwenhuyse237 Жыл бұрын

Thank you so much !!! 💯

@arifalmahmud52 7 ай бұрын

What’s the sign of red net flashing ? My dryer is flashing few minutes spin and then stopped with sound

@AlwaysDreaming 9 ай бұрын

Do you do this after checking if everything else on the machine is ok?

@mandajayne6596 9 ай бұрын

This is just what the Samsung technician did when I called him to repair it the first time. I regularly clean out the filters anyway- I think it’s just when the heat exchange overheats. It shuts out to cool and then it can be reset this way, but I’m not sure. Just copying the technician…