How To Use Diagnostic Mode On A Samsung Washer To Fix Any Issue!

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How To Use Diagnostic Mode On A Samsung Washer To Fix Any Issue!

Рет қаралды 41,804

4 ай бұрын

Video covers how to use both the automatic test mode and the error code mode on any top load Samsung washing machine. Both of these modes are great tools to diagnosis and fix any issue with your washer. The model in the video is WA50r5200AW however the video is applicable to a wide range of model numbers.

Пікірлер: 87

@jaspreetgrewal8872 2 ай бұрын

The machine was bouncing so much and when we ran to check on it, after that it stopped spinning. kept trying to do spin cycle to test it and it wouldn’t work. I copied you doing the diagnostic test and then it started to spin again. thank you so much for all of your help‼️‼️ just saved me a lot of money 💕

@Plantpoweredgoddess 25 күн бұрын

Biggest POS we ever bought! Had ours for only two years and will never buy a samsung washer again.

@bjishername 12 күн бұрын

Did you take the machine back to where you purchased it? If not, why not. Did you get a warranty? Did you install the machine yourself? If you installed the machine yourself, did you let the store know this important information?

@dirtycasper 10 күн бұрын

@@bjishername exactly. They come with a ten year warranty

@Leo-gt1bx 10 күн бұрын

@@dirtycasper You mean the motor does...

@dirtycasper 10 күн бұрын

@Leo-gt1bx Yes, but they never said what the problem was. Plus, they come with a one year manufacturer warranty. Sometimes, you get a better one depending on where you purchase from. They left out too many details. I've had my set for ten years now and only had to replace the heating element in the dryer. Which I replaced myself with the help of yt.

@maddyrussell1986 2 күн бұрын

I recalibrated mine and it washes my clothes very well, i have to spin medium loads, but its working great for now at least 😂❤❤

@TOOL1023 2 ай бұрын

Thank you for this video. Helped us diagnose our washing machine with a drainage pump problem.

@TipSims 12 күн бұрын

This helped get my machine up and running. Thank you!

@DuctTapeMechanic 12 күн бұрын

Your welcome!

@adilshaikh1608 3 ай бұрын

Thanks for the informative video! I have the same machine with active waterjet. The model number is different though. I am getting a 3c3 error code that does not go away after resetting the wire connection. Can you advise what must be going on?

@jermainedavis8727 Ай бұрын

Thanks a lot your informative knowledge is most appreciated

@DuctTapeMechanic Ай бұрын

Your welcome!

@user-px6dq9bf9v 2 ай бұрын

My Samsung washer does not have Delay End. So now what? It is out of balance and I have replaced the torsion rods 4 times. About to make a Boat anchor out of this Samsung washer and buy another brand.

@AllGoodThingsFindJT1 2 ай бұрын

Nyo dampening grease it's super sticky place top of the spring and top of plastic piece onto of the spring

@richardarmstrongii1232 Ай бұрын

Exact same here . Exact same thing.

@user-kf1wd4gf2k 2 ай бұрын

I copied your first step there is no AS code shown and no any water coming. Could please make a video to show how to handle this problem? That will be help all of us who had Samsung wash machine

@Angel-sj4rh Ай бұрын

Hello, same issue. Did you ever figure it out?

@coquitampa Ай бұрын

Hi there thanks for the videos My washer is Samsung also same model and has spinning problem. my washer is 2 years old. I'm smh..

@insideoutsideupsidedown2218 Күн бұрын

Did you replace the shocks?

@jc7887 20 күн бұрын

Thanks for this.

@lapdbombsquad322 Ай бұрын

Good video, but have a question since you mentioned suspension rods. I get UB all the time. Samsung repair replaced the suspension rods about 6 months ago, and I'm back to getting UB errors very consistently. Thing is, the machine is not shaking crazy or anything. It doesn't seem out of balance in any bad way. And with Samsung there is not pure spin mode, its still adds water and then UB again. Some loads end up taking hours! So, have you found a more permanent fix to the suspension rods? Or there has to be a sensor that is being tripped when it thinks its unbalanced. Maybe that is bad??? The repair guys samsung sent were not very good, but now its out of warranty.

@maddyrussell1986 2 күн бұрын

Mine was doing the ub code, i made sure all 4 feet where screwed down tight on the bottoms, then i shook my washer to make sure its sturdy, after i recalibrated it and it reset the barrel. I then spin smaller loads after washing. Sux but it works for me until the repair man comes. Recalibrate empty and turn on washer and hold down DelayEND and Temp. buttons at same time.

@jcjewell 3 ай бұрын

Very informative video, although the “delay 17hr” process doesn’t seem to work for our Samsung WA5451. Any suggestions?

@MariaMorales-mk9wy 2 ай бұрын

Mine keeps flashing on the CO, nothings coming out so I know that’s the problem, but will it still move on to the next thing it needs to test or just keep flashing?

@bernardoaguilar826 3 ай бұрын

We unplugged our for days.. and plugged it back in and it’s acting up doesn’t want to finish the loads stops with a 4C code and beeps until it turns off?!?? HELP!!!

@samw7419 2 ай бұрын

No water flow error.

@hollymoses1524 Ай бұрын

@@samw7419how’d you fix it? Mines doing the same. I disconnected and cleaned the lines and intakes, but not by fully talking the top of the machine off.

@colinmoore68 17 күн бұрын

Thanks for posting, mine did not go into the AS mode and the door did not lock, so is it reasonable to assume that is the main suspect? The machine stopped in the middle of a wash cycle and would not advance to drain, unplugged and got lid open to wetvac out. The door does not lock in any setting now.

@DuctTapeMechanic 14 күн бұрын

I would also suspect the door lock to have failed. Good troubleshooting.

@colinmoore68 13 күн бұрын

@@DuctTapeMechanic Update, I installed a new door lock, and it still does not work. It does not do anything other than allow to change settings, still no testing modes as the lock does not activate I presume. Power is getting to the new lock. Any ideas from here, it is difficult without it showing any error message.

@user-uy1um8ne9o 4 ай бұрын

Thanks but if there’s is problem example drain pump which code I will see?

@angelisone 3 ай бұрын

ATG's nd will displays

@NashvilleEdStefanov Ай бұрын

Do you have any Video's on how to remove the top cover to replace the Suspension Support Rod DC97-16350C on the WA51A5505AV/US Model top loader?

@angelab6632 Ай бұрын

At 1:30 into your video you hold the start button and get the typical Samsung start ring. On my machine, I only get half the ring and the machine will not allow me to go any further. I have replaced the front control board. Do you have any suggestions? Thanks

@JaniaNew 28 күн бұрын

Mone does great through test modes spin and all. But when it i have laundry in it totally off balance no mater what. Do i need to adjust the legs

@maddyrussell1986 2 күн бұрын

Screw legs down is easy just twist each until tightened down to floor. Then recalibrate your washer empty. Theres a video by another guy on here how to recalibrate the barrel.

@maddyrussell1986 2 күн бұрын

Also sux but wash smaller loads

@adityarazz5812 Ай бұрын

My Samsung washing machine top load having issues whenever I turn on all lights blinking and it’s not working.. please help if anyone know about this issue

@ironmichael85 3 ай бұрын

I put it in automatic test mode, and it flashed “1” for a minute and then showed 9C2. Would I be correct in assuming that the it won’t cycle thru the automatic tests because the board is bad?

@mrstoxicnight1718 Ай бұрын

Mine was on number 7 and it would not drain then popped up SC and stuck what can I do

@stargasmgaming Ай бұрын

now when I try to get into error code mode for (AS)... it wont move past (AS) does that mean there's no codes or history?

@janicehendrix4496 4 ай бұрын

Does this work on a front loader?

@DuctTapeMechanic 4 ай бұрын

No harm in trying

@diondc9673 2 ай бұрын

I try what u showing in the video step by step but my delay button not working to bring the number to 17 still stuck on 33

@Leo-gt1bx 10 күн бұрын

I am getting this symbol :- and nothing else. Any idea?

@jessicadeleon4698 2 ай бұрын

Hello, I have the same washer and it is locked, not child locked but locked is there something i can do about it??

@Parris-ju6yb 2 ай бұрын

Hello, I’ve replaced the suspension rods (all 4) and still getting the UB close to the end the wash. Any additional advice to fix the machine?

@DuctTapeMechanic 2 ай бұрын

Are you using Amazon rods? If so, try getting them from appliancepartspro.com

@Parris-ju6yb 2 ай бұрын

Hello, yes I purchased them from AMZ. The appliancepartspro should be the difference?

@Jose-xb6st 2 ай бұрын

Mine get a U6 code and doesn't get into the draining cycle. I have to manually setup the drain. It's really frustrating.

@tedthornton7791 3 ай бұрын

The same model you have on here. Except its white. Problem: Alternating flashs 113 and 42..

@veronicahernandez8739 Ай бұрын

What if my washer shows SC after 7

@ryanmurphy1985 12 күн бұрын

How do you do it for a Samsung front load washer? Model # WF45N5300AF/US

@jessikacisneros8083 Ай бұрын

Samsung smart app show diagnostic. Cleaning drum i did clean it still shows

@elcuhhangel1968 Ай бұрын

Mine doesn’t say AS it won’t do anything automatic mode or the other mode won’t do nothing my washer went bad with clothes and water inside when the storm came and power went out

@MariaMedina-xg4pj 3 ай бұрын

Washer still displays ur when a small load is spinning could it be my rods I need to change ?

@DuctTapeMechanic 3 ай бұрын

Yes, most likely the rods

@bigkat217 28 күн бұрын

mine only shoots out cold water no matter the setting. i havent run the test mode yet. Actually is there even a test mode on it?

@DuctTapeMechanic 28 күн бұрын

Sounds like a bad hot water valve. Easy fix

@bigkat217 25 күн бұрын

@@DuctTapeMechanic but why is cold coming on when the hot should?

@6spd85notch 2 ай бұрын

Now it’s saying sc

@AmandaHuerta-oo9xn 3 ай бұрын

When it goes to spin mode it’s bouncing all over what do I do then

@DuctTapeMechanic 3 ай бұрын

Replace suspension rods

@brychel62009 2 ай бұрын

Mines same way but it is normal through whole self clean cycle no bouncing normal spin

@brychel62009 2 ай бұрын

I have to turn it off when it reads ub and then put it on spin only and it gets to 9 and starts going ub again

@josejm556712 2 ай бұрын

my washer shows the code 9c8 what can i do to fix it

@stargasmgaming Ай бұрын

my problem is mine is not filling with water at all after a single move.... the hot and cold water worked during the test cycle tho. what the heckkk

@6spd85notch 2 ай бұрын

Mine won’t drain. Entered test mode and it stopped at drain what should I do?? It’s full of water also ?

@DuctTapeMechanic 2 ай бұрын

Check for clogs in the drain system, and if there are no clogs, then replace the drain pump. I have a video on that on my channel as well

@Moemoe6961 3 ай бұрын

The test part ran fine but the error code part didn't show anything.

@mariasantana1047 14 күн бұрын

Mine it doesn’t work the water jet

@reneilweramolotja8160 2 ай бұрын

Hey my machine is on sc top loader

@DuctTapeMechanic 2 ай бұрын

Here is my video on how to deal with a Samsung toploader with drain issues. kzfaq.info/get/bejne/rdh-rayhp9m3lnU.html

@roble6177 Ай бұрын

In test mode, the cold and hot water run just fine, but when I put it into wash mode, the water doesn’t run

@DuctTapeMechanic Ай бұрын

That sounds like an issue with the control board....

@user-uy1um8ne9o 4 ай бұрын

How can I contact you if need help?

@vaninec 17 күн бұрын

I have dC flashing no test run

@Leo-gt1bx 10 күн бұрын

Any idea why? I had same machine keeps turning off. Diagnostic gives me this :-

@jonjackinsky1002 2 ай бұрын

Doesn’t work on all. Our wa45t3200aw doesn’t have a delay setting.

@tinasturgill2073 2 ай бұрын

Men don’t either so what do we do to do this test

@6spd85notch 2 ай бұрын

5c maybe

@dirtycasper 10 күн бұрын

Kind of dumb that it stores old codes. You should be able to clear them if the problem is solved

@diramirez7887 3 ай бұрын

That’s why they sold it to me

@gismad1 Ай бұрын

WA50B5100AV error 9C8