On this Fleet Friday Dispatch Supervisor Chris Carnahan gives us a tour of South Metro's Incident Dispatch Team Unit "IDT 2." It's staffed by the on-duty MetCom Dispatch crew at SMFR Headquarters and responds to major incidents including working building fires, wildland fires and hazardous materials incidents. The specially trained dispatchers assist with radio interoperability, resource ordering and tracking, phone and internet communications while in face to face contact with the incident commander. This takes the stress of a major incident out of the 911 center allowing the dispatchers to focus on other incidents and district coverage.